Great, responsive customer service. And I really wanted to support local company…read more But I cannot pay $115 per month for internet download speeds that regularly range from 0.5-9 MBPS, (and frequently drop off entirely) and upload speeds of 0.9 MBPS. The slow speeds left my entire family constantly frustrated. And multiple service calls did not fix the issues. And on top of that, they recently announced a price increase! I went with AT&T, and now pay $70 per month for upload speeds of 25 MBPS and 6.5 MBPS upload.

Cruzio is extremely good with billing us, but fails to provide stable internet. Sometimes their…read moreinternet works. From time to time, the internet at the Aptos library works in some areas, but not reliably. We (the library staff) are completely helpless! People are furious and we need to absorb all the anger like a punching bag! You can't expect too much from Cruzio; this is Santa Cruz, after all. The only important things for Aptosians are smoking drugs and surfing. No one in Aptos actually works, so they don't really need working internet

Manuel and Manuel did a great job with my custom TV mount above my fireplace. Super friendly, lots…read moreof communication through the process, and above all - the finished result is incredible!!! It did take a while to get the work done (just scheduling - as they seem very busy!) - else this would have easily been 5 stars. Thanks!

We had contacted Manuel to install our 55" TV and a smaller one at a short notice they were…read moreavailable in an hour, while we did not have any problems with their service our House(wall construction was not up to standards) itself was probably the worse TV install for the day and took few hours of their time for a simple install but he managed to make it work despite the hiccups. Professional and resourceful during a stressful challenge, I can't recommend them enough. Thank you again.

Equipment they brought out for our 40Mb service never performed above 2Mb speeds. Websites timed…read moreout. Useless. 6 weeks of technicians adjusting things, got worse actually. Their CEO called me from a blocked caller ID to try a bully me into accepting their worthless equipment. This company and their service is trash. Switched to Razzolink which setup perfectly the next day.

This review is based on my experience with them in 2015. They don't respond to emails and voicemail…read moreis always full. At one point I got in contact with Ken and he shared his plans but it was really all baloney and he left lots of people hanging as he moved away and on. Yes, the other internet providers in rural Monterey areas were not great but these guys set the bar for low and I'm so glad I no longer need to rely on companies like this.

The perfect provider if you want your life to be a living Hell! For 6 months we would lose all…read moreconnection - but their support would say sorry about that, we're installing a new system, it's more robust and will be worth it. Then they call up and say "sorry but we had a little hiccup on the back end". That turned out to be a cowardly way of saying they had LOST ALL OF OUR EMAIL. Yes, you heard that right - every single one - 14 years worth!. Got.net support manager said they would give me 3 months free. I said you need to do better than that. Panicked, because he was the one that screwed it up, promised he was going to come to my office and give me a $100.00 bill. Of course he did not follow-through, just like every other unkept promise he made over the last, pathetic year of service. Note: I would have given 0 stars if I could.

These guys are AWESOME! I have used their internet service for several years with 100%…read moresatisfaction, and just recently migrated my website hosting and email service for Expressive Photographics to them. I had been given the run-around by Cruzio, my former local hosting company when critical problems with email delivery began to occur for my business. The staff here at Got Net went above and beyond to implement solutions to all our email and web-hosting problems. My former website-hosting company had thrown me under the bus, but the guys here at Got Net took the time to decipher and fix issues that were critical to my businesses' customer communications. If you want a knowledgeable, helpful company for your internet access and/or website hosting I HIGHLY recommend Got Net!

Knowledgeable capable, and took care of the job I was very…read morepleased with the results and everything is up and working now as a result of their expertise

We found Abisai here on yelp while looking for a new low voltage company to install WIFI in our new…read morehome and property in the Santa Cruz mountains. We just moved here from Los Angeles after losing our home in the Altadena fires and didn't have any local resources. I had an amazing low voltage company in LA that I trusted for years, so I was hoping that we could find someone here that we could trust in the same capacity. After meeting with him and then working with him on the WIFI job, we are so happy and grateful for finding him! He is so professional, kind, communicative, knowledgable, and reliable. He is very thorough and detail oriented and his prices are very fair as well. We are now hiring him to do a full camera install on the property, and will be hiring him for any future low voltage needs. I can't say enough positive words about his work ethic, and after going through so much stress this year with losing everything, working with him has been such an easy and calm experience.

They took great care of me. I added an iPad to my account super fast super simple, super easy very…read moreknowledgeable staff they were great.

Please note that this store is not owned by Xfinity, but it is a branded store owned by Bridge…read moreLocations. I ran into problems when I went to pick up equipment from an online order for Internet. Long story short the representative created a new account in the store and told me that was the standard business practice and that my online account was only a temporary account. I believe what was happening with the employee was creating a new account so that they could receive the commission and "sale". This created me a lot of problems that I eventually seem to have resolved, but please don't follow the victim to the same fraudulent business practice. Do not let them create a new account for you.

Usually I have no problems with my email thru Redshift. BUT since Monday, Dec 27th, have not been…read moreable to log in, all I get is a Happy Holiday message! I want to log into my damn EMAIL!!!! Grrrrrrr Update-Redshift email is STILL DOWN! And it's Jan 3rd! OK done with the Happy Holidays, What is going on?!

Spotty internet with a very slow connection in my prior area. Switched when I moved and service is…read moreway faster with ATT. Customer service never returned my call regarding the final bill despite numerous calls. When I finally spoke to someone, the customer service was less than optimal. If you terminate any day after the start of the month, plan on paying for the entire month... they do not prorate even though they are no longer providing service if you stay any day past the first. Definitely faster and far better options available. I would not recommend them for service.

I am posting this because after paying Razzolink an outrageous amount of money for many years and…read morehaving to tolerate terrible service, constant outages, false advertising, and outright lies I have finally been able to cancel our service. Yes I finally canceled we now have T-Mobile home 5G. I am paying a fraction of the price that I was paying Razzolink for much faster and better service. To my neighbors in San Juan Bautista and Aromas we finally have other options besides Razzolink, I for one am delighted to finally cancel the worthless service I was forced to use..... good riddance Razzolink!!!

It is rather difficult to live/work in the modern world without internet service. If you don't…read morebelieve me, just try Razzolink. With our premium $100/mo 5MPS service (as opposed to 50MPS service in our last home for $70) see the attached picture running at 0.65M. I should be thankful we are not totally down... which we've been most of last week and the weekend. But 0.65MPS is not fast enough to keep up with a webpage, so (as typical) I have to use my cellphone hotspot. Even more maddening, it occasionally works, sort of as a tease. And then there is Razzolink's faux sense of innocence and ignorance. What, we have problems? NOOOOO, really? (As if this were not their 100th call.) I wish I'd found all these buyer-beware reviews earlier, as Razzolink had me thinking it was just me... which I think is the intent with this gambit. But perhaps the biggest sin of Razzolink is that with their false claims of service they discourage competitors. Can we all quit at once? Can we get together and fund a competent rural ISP provider? When I complain and want a refund for non-service with Mike in Razzolink sales, he says it will cost me $250 to get out... after all this non-service and abuse. There's a reason Razzolink has one of the lowest Yelp scores in the industry. I sure wish I'd read up beforehand.

Maria and Corey are the best. I've done business with them on several occasion's. Always happyread more

Super happy with this company! Office staff friendly, knowledgable, efficient. Original installer,…read moreCory, the same. As was the repairman who had to come out to readjust dish after a nasty storm. When I call they answer the phone with 'hello Marsha, how can I help you?' In this day of impersonal service this is a huge plus in my mind!

We had a great first meeting and were waiting for a quote that never came. We were straight-up…read moreghosted. We reached out multiple times in a variety of ways and never heard back. We can only speculate that somehow our project needs were not big enough for them to want to work with us? We can't know what happened because they simply stopped communicating with us. Sad but true. For this reason, I have to say their business is not to be reccomended.

Wow just realized I never updated the review. After paying Cham to come out, and to come back, and…read moreto come back, and to come back...each time a new person who complain d bout the last persona work. I finally gave up and went with another service. He was great when it was new and a big bill. Not great when you need to get his worked fixed right.