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    Got Net - The Internet Connection

    2.9 (7 reviews)
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    11 years ago

    Closed on the week-end. So if any thing goes down like your email you are just out of luck.

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    AT&T Store

    AT&T Store

    (2 reviews)

    The very best customer service ! I had a very complicated issue with IPhone 14 . The phone was…read morefrozen and unresponsive . Carol was the ATT rep who helped me . I was ready to switch to another carrier but Carol saved the day . It took her 3-4 hours to figure out how to handle this complicated phone issue no data or pass words saved this made it complicated and all most impossible. Carol is very professional knowledgeable and kind . Her patience pulled me through I am so thankful she was there at work today . She is an asset to ATT . Carol should be considered for a leadership position . The corporation would improve . Thank you Connie G

    I am so angry with AT&T. I've been with them for 27 years. I made the mistake of going to this…read morestore to see about upgrading our iPhones. I was given a great deal to upgrade my 13 Pro Max to a 15 Pro Max. My husband had an 11 Pro Max. Cristina (manager) offered him the same trade in. for the same phone that I was getting. Almost three weeks later, AT&T Sent us a text that we wouldn't get the trade in credit $1500.00 total) unless we upgraded our plan-- the one I've had forever. The was was almost $40 a month higher. Cristina was there, but avoided me. Suddenly, she was in a "meeting". She never came out to talk to me. I called customer service from the store and was told that the store should've advised of this stipulation. If they had, I would not have traded in our phones. So, we can't return our phones nor get our old ones back. No apologies, no adjustments. Just "our hands are tied". I feel as though they pulled a bait and switch and I'm furious. I'm stuck with them. I should've gone through the Apple Store and that is my biggest regret.

    Got Net - The Internet Connection - isps - Updated May 2026

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