Doug was the best! I sent him a photo of what equipment I had, he reviewed and tracked down what was needed to complete my project. He scheduled an installation, once I received the necessary equipment. He arrived with all the tools he needed, listened to my concerns then met them, all done in an hour. I will use Computer Pros again! Thanks Doug! read more

Doug is a great communicator. I also appreciate his customer service, experience, knowledge, and professionalism.

Doug installed my new desktop computer and moved everything from the old computer to the new one. Great job!!!

ive had computer services come to my business off and on for the past 25 years. Doug is hands down the best. He is availbe, on time , has an agreeable personalty, and above all.. fixes the problems with my compurter system. What you wont get from C omputer Pros..... Theres no whinnig " what have you done?" , " you should have called me sooner", or the other all time favorite, ill have to bring it into the shop, read more

Hired Doug to wall mount a TV for my mother and hook it all up and she was very happy with him and said it looks great. She said she was very glad he came out, he was very nice, helped her with the Roku and when he had questions he called me which was great !! Very Big TY read more

Can't say enough about Doug and his talents! He was able to fit us in quickly and was fast and efficient when it came to servicing both of our computers. We are now fully connected (and protected). He walked us Thru the issues and was polite and informative along the way. He never talked down to these two no -tech people. Henceforth we will only work with a Doug when it comes to computers, etc! Thank you Doug...we would give you 10 stars if we could! read more

Good job. I appreciate the prompt service. And the fact that I have limited knowledge.

If you're looking for reliable and quality, this is it. Free diagnosis, and even better was how fast and affordable it was to have my laptop repaired. During the diagnosis, Doug ordered a new keyboard for my laptop. I couldn't type without the dash symbol streaming at 9 miles per nanosecond across where I needed to type. After dropping off my computer he called within a couple hours to pick it back up. I often pay attention to people's character and personality (I'm a coach, consultant, counselor) and Doug is highly personable, friendly, knowledgeable and inviting. I think we often feel nervous that we'll be taken advantage of when technicians use fancy language and boast egoically about what they know and ripped off, or overcharged... or perhaps rationalize that what we're asked to pay is just normal. I even contacted a few others before I found Computer Pros and either didn't get a call back or they asked for a diagnosis fee. I share this in hopes that after reading it that your concerns subside, and when you meet with Doug your interaction will no doubt confirm this. If his service was just okay, I would have given a good rating (for the quality of work) and a nice message, but I do like to promote those I feel who go above and beyond and Computer Pros does just that. I highly recommend Computer Pros with utmost regard. Thanks Doug! read more

Computer Pros - Brand new keyboard installed within a couple hours. Probably sooner as I was squeezed in just prior to another appointment! Thanks Doug! - IT Services & Computer Repair Near Me

Doug is a Godsend! He keeps our IT running smoothly and us always fast and efficient. I highly recommend him for any computer needs you may have. read more

Doug is great. He always finds a way to make time, in an emergency. I couldn't recommend anyone higher! read more

Called on Wednesday and made an appointment for Friday at 9:00 AM. Doorbell rang at 9:00 AM on Friday and it was Doug. He spent an hour working on my system, charged $100, and everything worked. Great service with great knowledge at a fair price equals a happy customer. read more

We called Doug for some T.V. remote issues. He really helped us out. He was able to program our components using our existing remote. We are now returning the equipment we thought we needed which will save us us a good amount of money. He is very good at what he does. He solved our problem quickly at a very reasonable price. He is friendly and has a great attitude. We feel lucky to have found him. Our dog liked him too! read more

Doug has done a great job for our new construction project. Looking forward to working with him again, and I highly recommend him to anyone in the PG area. read more

Stop your search and go to Computer Pros. Not only is Doug super knowledgable, but also offers his services with a smile and no attitude. I am not very tech-savvy & when my 2012 Macbook died , I was traumatized. The Apple store offered no help other than to charge $400 to determine what the cause was. So , I called Doug and within 24 hours and a reasonable cost , I had my Macbook Air back in my hands working perfectly !! It is great to have locals who provide quality service with integrity & kindness. Thank you Doug !! You're the best read more

Doug and his team at Computer Pros really know what they are doing. They helped me install a modem and router that I had purchased so I could avoid the $14 monthly charge from Comcast I'll break even on this (equipment plus installation) in 18 months but meanwhile I have much faster equipment that completely covers my house. Doug made this transition easy! read more

I want Doug to come and set everything up for me forever. He just set up wireless access points throughout our house so we can spread out a little for our Zoom calls. He was super responsive -- called me back on the Sunday that I called him, and put me on his schedule promptly both to take a look at what we had already and to come and install. He put together an Amazon wishlist of what to order, so I could order with no markup. His labor cost for installation was very reasonable (a fraction of what I've paid for similar work before). He's also really nice! read more

Doug is straightforward and professional, while maintaining the kindness and easygoing attitude that makes bringing him business a true pleasure. Both my lady and I had repairs done and couldn't be happier. I mentioned to Doug when we picked up my partner's computer that I was hoping to have a new hard drive installed if he came by one for a computer of my vintage. Within a week he called me with exactly what I needed. It felt personal and honest and well worth the money! Thanks Doug! read more

I can't say enough about Computer Pros. I've worked alongside Doug and seen first hand how diligent and conscientious he is with computer repair & IT. He is extremely knowledgeable and adapts very quickly to on the job challenges. Having a background in business management has shaped him into an excellent planner and coordinator. I wholeheartedly recommend Doug and his expertise. I will continue to work with Computer Pros well into the future. read more

I used Yelp to help find an internet savvy guy to improve the wiring and network in our home. Of the six I contacted, four responded but only one said they could do the work and that was Computer Pros. Doug came by on a Saturday for the estimate. By Sunday late night, I had an itemized estimate in my inbox and shortly after he was on site running diagnostics on all our existing cables and wires and then building a secure and more expansive network. Back when we moved in, the internet provider tech said they did not do the kind of work we needed and that it would cost a tech like Computer Pro over $2,000 to do the work. Well, Doug did not cost even near a half of that. It was even below his estimate for parts and labor (aka skill) to do the work. read more

A client of mine referred me to Doug recently, when learning I couldn't get my work done because of debilitating computer problems. Doug was very responsive from the start, helpful with all my questions and very efficiently and professionally used his expertise to look into my computer issues, recommend solutions, fix my problems and find options for an upcoming laptop purchase. Thank you so much, Doug! I highly recommend calling him! read more

I'm here in Monterey as a travel nurse. I turn on my laptop and who knows what is wrong with it. I call Doug and leave a message. He calls back very quickly, tells me what he can do, and then is at my complex picking the computer up. He calls me at night with his estimate. I get a text in the morning stating its fixed and he'll stop by later. It's running great, fixed fast, and charged what he quoted. I was dreading getting my laptop fixed. I had even thought of getting a new one just so I wouldn't have to deal with an outrageous repair fee but Doug is a nice, honest person. It's like talking to an old friend who is there to help you. I will call him again for any computer problems. read more

Doug at computer pros is awesome. He easy to reach, reliable, knowledgeable, and very professional. So kind and helpful with any computer or networking problem you may have. He is also very meticulous when setting up our medical office server room. His construction background also helps with bigger office networking projects. Very reasonable rates and has the ability to travel to you. In those stressful times you need help with your computer, he knows how to ease your mind and help you quickly. read more

DOUG IS AMAZING! He is so hardworking, intelligent and ethical! These are qualities that you don't find in everyone. Every encounter and experience with him has been phenomenal. He is so professional and has helped our business (and family) tremendously. I had a computer that was running very slowly and I almost lost all my data because it was just about ready to crash (even though it was only a year old from Best Buy). He saved my computer and all my data! Not to mention that he was pivotal in helping set up our business as he did all the computer networking. Anytime we have questions, he is always very approachable, punctual and pleasant. I would recommend him to anyone and everyone because his business is outstanding. Whether it be home or business related computer needs, DOUG IS YOUR GUY! If I could give 10 stars, I would. read more

One Yelp review does NOT do Computer Pros justice! Doug is AMAZING! (and so is his beautiful wife who is a make-up artist and an artist she is (Blush make-up Studio in Monterey)) :-)... BUT back to Doug!:-) About a year ago, I dropped my computer and cracked the screen, I reached out to Doug from a far (as I am out of town for school) and asked for his advice. He was completely honest with me and recommended that I look to invest in a new computer because the cost of the screen repair would be comparable to the purchase of a new computer. There is nothing I admire more than honesty especially in situations like this where it is a profit or not situation for the business. In addition to that consult, yesterday, I had what any student would consider and emergency; while finishing a very important paper that is make or break for graduating from my Doctorate program, my computer gave me an error message and shut down. Upon restarting, the file would not open secondary to unreadable content (i.e. somehow it became corrupted). After spending an hour at the help desk on my campus and asking multiple friends and professors for help, I reached out to Doug in hopes he had a solution. Not only did he respond immediately with a possible solution, he offered to work on the corrupted file. Not long after our initial conversation, he sent me an email with THE solution and I was able to recover the previously saved version of my file (which had all of my content). I was BEYOND relieved and GRATEFUL for his help especially from a far. He was beyond helpful and made me feel like a priority and found the solution that no one else could! I HIGHLY recommend Computer Pros and Doug for any and all computer related questions, concerns, repairs etc. THANK YOU, Doug!!! read more

I live in the Salinas Valley and needed my computer's CPU and cooling system replaced. I called around to get quotes and turnaround times and was discouraged by quite a lot of the other places in the area. Either they wanted more than I felt was necessary to install hardware or they couldn't give me an estimated timeframe of less than 2-3 days. A few didn't answer the phone very quickly. And then there was the one who, when I described what I needed done, all he could say was "huh?" and I had to repeat myself. Doug, however, answered the phone promptly and he was competent and professional during the entire call. He offered to come to my home and when I expressed concern about possibly not having a static free environment, he was understanding and offered to meet us at a local shop where he sometimes does the work for his clients. We decided better to meet him and let him take my computer, do the necessary work, and then meet again to pick it up. He was amazing through the entire process and even texted me with photos when there was potentially an additional issue with my computer. He cleaned the system thoroughly, which wasn't expected nor did we even ask for it, and he was amazing through the whole process. The icing on the cake is he's a kindred Disney spirit! Thanks, Doug, for all of your help! read more

Computer Pros is our go to for any kind of tech help. Its SUPER confusing and overwhelming when your network or computer crashes. Doug makes it simple and easy to get to the root of the problem. He is quick, efficient and priced very well. I cant tell you how many times he has saved us. We would never even bother going anywhere else! read more

I used to work with Doug. As a fellow IT Technician I can vouch for his technical skill and customer service. He's one of the only individuals in the area capable of handling all your tech needs to the caliber I personally would expect. His wiring jobs are impeccable, his ability to diagnose and resolve issues is phenomenal & on top of that he's friendly. If you're reading this, quit wasting your time and give him a call. You're good to go. read more

Doug is excellent. He built my first PC a few years back and I was always impressed by his work ethic, knowledge and ability to explain computer jargon in simple terms. For people that are older and don't quite understand a lot of "tech" terms like my parents, this is invaluable to have. He's a perfect example of people working hard for what they have today and he'll apply that same endeavor for the job he does for you. Cheers man. read more

I have this company several times! They are awesome, quick, keep you up to date and if they can't fix it will connect with someone who can at the most reasonable prices! Doug, thank you for all your help! Over and over again! read more

I have been working with Doug off and on for years. He is a great listener and very knowledgeable. He is current on updates and helps me no matter how big or small the issue may be. It doesn't matter if I can't connected my printer or have a major computer crash, I always trust Doug to guide me to the right resolution. He is a really nice guy and easy to work with as well. I highly recommend his services. Posted this before and forgot to give him stars! read more

I would absolutely give Doug at Computer Pros a million stars if I could! I was desperate so I texted him at 6:00 am! He promptly replied. I couldn't get my computer to him until 4:00 pm that day which was prior to a major national holiday, but he still agreed to help me. He worked most of the next day (did I mention this was a holiday?) and returned my computer earlier than I had asked. Finding a pro like Doug is like finding a treasure in the field of life! He went out of his way to help me. Who does that anymore? Doug was so professional and dedicated as well as kind, thoughtful, and willing to help. If you need help, you will not find any one better than Doug at Computer Pros! read more

Doug is the best!!! Last week I was in a panic, my workstation had completely shut down due to hard drive failure and I was referred to Computer Pros. Doug was quick to respond. He kept me informed the entire time as he repaired my computer. It could have been a nightmare for our small business but thankfully Doug was able to recover all our data as well as install a new hard drive in our system. He is an expert at what he does and exceeded all my expectations. Thank you Doug!!! read more