I bought a plant that I got for my friend and they helped me identify the name of the plant and…read morerepotted it for $22 including the purchase of the pot. I love the ambience of the store is extremely earthy, humid, and beautiful ! Customer service was really good and I appreciate it. Them educating me as well.

Both of the tomato plants have died already and one cucumber plant has already died. I bought a…read morelot of plants and flowers there. Probably will not shop there again!!

We went for some tree and flower advice and maybe buy some products to help our plants. The staff…read morehere were amazing! The tree guy talked me thru my issues and basically said I didn't need to buy anything right now but suggested a product to get for next season plus a make it yourself home product to use. The flower lady helped immensely and picked out the lowest cost product for us to buy because we only needed a small amount. No upsells, gimics etc only honest advice from people who obviously care about plants and trees. The plant and tree selection was fantastic and it's a fun place just to walk thru. We will definitely be coming back here for all our yard and houseplant needs.

it had been a while since I visited because in the past, my customer service experience was not…read moregood. I recently was there this past weekend and it was Amazing!!! Thank you for taking the time to listen and making feel appreciated as your customer.

Everytime I go to this Lowe's everyone is very helpful. Most of the time I find exactly what I need.read more

Be Wary of Lowe's Appliance Installation Service This has…read morebeen the most frustrating experience I have ever had with respect to the installation of an appliance. On Sept 3, I purchased a Sharp built-in microwave drawer from Lowe's. I paid an extra $285 for "premium" installation service. The microwave was not installed until today Oct 6th. The intervening weeks included one frustration after another as I tried to get information about the installation. I'll list all the gory details and the timeline below for anyone who is interested. Suffice to say that I will never again purchase an appliance requiring installation from Lowe's. 1. Turns out that at least for products like this microwave Lowe's contracts with an installation company called CRST Home Solutions, "an authorized Lowe's Premium Appliances service provider." It was not until Sept 9, six days after my purchase, that I received a text message from CRST indicating that my appointment was scheduled for Sept 16. The text included a link to reschedule -- a link that did not work. That was the first of my difficulties attempting to interact with CRST. Moreover, the appointment was not for the installation of the new microwave. Instead, it was for someone to perform a "premeasure" of the space. That struck me as completely unnecessary given that I was simply replacing a unit with the exact same model. But, what disturbed me the most was the delay until the 16th. 2. So, on Sept 9, I called the Lowe's sales specialist from whom I purchased the microwave, who had kindly provided his business card. I asked if the installation could be expedited. He said he would talk to his manager and get back to me. Never heard back! He did give me a phone number for CRST, but at that point I was resigned to the premeasure step. The CRST tech did arrive promptly on Sept 16. He took some measurements and a photo. I fully expected the microwave to be installed within the next day or two. So wrong! 3. By Sept 24, I still had no word about the installation. Twice I tried calling CRST at the number the sales representative had given me. Each time I was on hold for 15 minutes before I had to give up to get to a meeting. Later that day, I called Lowe's. My sales representative was not in, but I explained the situation to someone in the appliance department, who then forwarded me to the appliance manager. I explained all the delays and my difficulties in communicating with CRST. He promised me that he would look into the matter and get back to me as soon as possible. Never heard from him! 4. On Sept 28, I again phoned CRST. After being on hold for 25 minutes, someone finally answered, much to my relief. However, she informed me that since this was a "premium" installation service, she could not help me and would have to transfer me to another person. I was on hold for another 20 minutes! This person indicated that the first available appointment was for Oct 6. I reiterated my frustration over the lengthy delay. After all, I purchased the microwave on Sept 3. She said she would talk to the scheduler to see if some earlier date could be worked out. Obviously that did not happen. So, the microwave was finally installed on October 6. (By the way, the installing technician himself was the single positive feature in this endeavor; he adjusted the sensors until microwave drawer closed properly.) 5. Bottom line is that I spent over three hours of my time trying to communicate with Lowe's and with CRST about this matter and had to wait over a month for the installation. I strongly advise everyone to be very wary of Lowe's premium installation service. I certainly will never use them again.

Nice helpful staff any time I've been in. But wow, is the drive in pickup service crazy slow and a…read morelong wait.

The place is horrible I've listened to the manager standing around and talk about what's not…read moregetting done and I didn't hear him talk about a solution I heard him talk about people aren't coming in but I didn't hear a solution it's horrible I will not come back ever

I love this store. Their indoor plant selection is the best in town. They are slightly more…read morehigher end but I can assure you that you will get what you pay for. The staff at this location are very knowledgeable, helpful and kind. They always greet you as if they know you when you walk in. Their outdoor plant selection is wonderful too and have way more to choose from then the larger stores in the area. I highly recommend.

Stopped in here a few weeks back to check out their indoor plants. Now I know that its winter time…read moreand I wasnt expecting too much of a variety of plants. I remember going through the store and seeing a huge display of snake plants and not much of anything else. I plan on coming back in the spring/summer to check out the plants again.

Love what they have here. It looks bigger from the outside…read more Friendly staff willing to help. The reason I'm giving this two stars is because of the prices. $5.00 plants was a bit much. I spent just over $75. I really thought their prices would have been just a little better. This was my first time here and again loved their selections but the prices were a bit too high for me so because of this I won't be coming back. I would at least recommend them giving discounts for buying more than 5-7 plants. Or some kind of incentive to buy more. There are other places that give me a better deal.

Get a phone system that works. Called 20x, has 2 options and both disconnect prior to getting to…read morelive human or recording. Skip this place, go a mile north to Oakland as better inventory and you can call to check before wasting trip...you know they answer phone.

Super cute spot in short north. Walked in on a whim with my bf and enjoyed our experience start to…read morefinish. The staff is super friendly and so helpful when selecting scents, even helping my bf when he messed up the scent of his candle. Same day pickup and the best smelling candle I own. Loved this

I stopped by to find my baby sister a souvenir since she's all about scents. The shop is very cute,…read morewith a clean/modern design. I spent a good bit of time just sniffing their inventory and deciding if I wanted to make a candle. I ended up buying a two candles and plan to return for the candle making class with a friend.

Furniture quality seems nice but all of the couches looked the same. Would be nice to see leather…read moreon the floor if off-white fabric isn't your thing. Won't go back though. Stopped in on a Saturday and the two people working were behind the counter and so consumed talking to a couple (assuming customers) they couldn't be bothered to even acknowledge our presence let alone say hello. We were the ONLY other people in the store. We were there for a good twenty minutes, walking back and forth a couple of times checking out the store. It was so odd. My husband is super low-key and relaxed and even he thought it was weird. The couple couldn't even move to the side to let us pass them to go through to see the other room. We had to cut through an awkward space by a Christmas tree. The store is connected to the rug store and they were so great by comparison. We ended up buying a rug from them. Found furniture elsewhere.

If you're looking for furniture and accessories this is your place. Amazing selection and great…read moreprices for the high design items! This is a new and larger 2nd location!