1. Taylor Carpets and Flooring

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Provo, UT

Taylor Carpets and Flooring

3.7 (3 reviews)
Open • 9:00 am - 6:00 pm
Updated 2 months ago

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Services - Taylor Carpets and Flooring

Carpet installation

Carpet removal

Carpet repair

Taylor Carpets and Flooring Photos

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4 years ago

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5 years ago

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10 years ago

great prices on carpet and wonderful service

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Ogden's Flooring & Design - New floors look fantastic!

Ogden's Flooring & Design

(14 reviews)

$$

Patrick at Ogden's flooring really took good care of me. I didn't know what kind of carpet I wanted…read moreand was quite indecisive. He stayed after closing letting me narrow things down at least two or three times, and then made at least three house visits to make sure I was happy with how the samples looked with my wall paint, furniture and tile. He ended up special ordering the carpet that I had my heart set on and shipped it with in about a week. When the carpet was installed, I loved one of the carpets, but was concerned that the other carpet in the higher traffic areas wasn't standing up the same as the sample I had selected. Patrick took a cutting from the new carpet and had it steamed which caused fibers that had been tightly pressed on the carpet roll to relax more quickly into their settled shape. This confirmed that the rest of the carpet will soon take this shape as it sits for another month or so. I'm feeling great about my purchase and recommend Patrick at Ogden's to whomever might be looking at getting new carpet.

We hired Ogden's Flooring/Design to replace our basement carpet before listing our home. From the…read morefirst call we were clear that we had a firm deadline tied to our listing, more than a month out, and we were assured repeatedly it would be no problem. It was not. The start kept getting pushed back to the last minute. The first crew couldn't finish, said they ran out of materials, and left a mess of food boxes and trash across our backyard and basement floor. After that it became a pattern: every time I asked for a completion date I was told "very soon," and it never happened. There was always a new reason, most often that materials weren't available or an installer couldn't be found. The delays forced me to reschedule our staging and photography, which cost me significantly out of pocket. At the final deadline the job still wasn't done. I was told it could only be finished with a mismatched carpet, and even then they missed the day they promised. In the end I had to find and pay someone myself to finish the job Ogden's had started. Part of my basement is now mismatched, the work finished late, and it only got done because I stepped in and paid out of pocket to complete it. Despite very clear communication about the stakes, Ogden's has not made any effort to make this right. I'd think carefully before trusting them with a project that has a real deadline.

Image Home Decor

Image Home Decor

(3 reviews)

Image Home Décor, LP provided an installer that was not skilled and trained in the proper…read moreinstallation of LVP stair tread and bullnose tread caps and the installer did not install the LVP stair treads and bullnose tread caps to meet manufacturer's specifications and industry best practices. The location of the private residence where the LVP was installed is 1020 Bear Lake Blvd. Garden City, Utah 84028. A professional assessment was performed by an independent flooring contractor and advised the Image Home Décor, LP installation of LVP stair tread and bullnose tread caps was installed improperly and identified the following issues: * The LVP stair tread and bullnose tread caps were not installed flush to the underlying and supporting wood staircase structure leaving gaps and overhangs between the LVP stair tread and bullnose tread caps which resulted in them cracking and breaking. * The stairs do not adhere to building codes and safety standards. * The cracking and breaking is a safety hazard which could allow parties using the stairs to unexpectedly slip or fall.

We purchased a floor from Image Home Decor in 2019 and it is already breaking. When we contacted…read morethe company about it they've been nothing but difficult to work with. We spent thousands of dollars on this floor and they claim that it was installed incorrectly. They admit that even their installers install it incorrectly which leads me to believe this is not a good quality product. I've attempted to work with them and they are very unprofessional and unhelpful. If you want a terrible product, buy vinyl flooring. I will never buy vinyl from them or any other company. It is a terrible product. Michael Villaruel and Adrema do not stand behind their product.

Taylor Carpets and Flooring - carpeting - Updated November 2026

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