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    Farnell Carpets

    5.0 (1 review)

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    2 years ago

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    Flooring Liquidator

    Flooring Liquidator

    (5 reviews)

    What a nightmare! Poor service, temper tantrums, and unfinished floors. name calling and lack of…read moreresponsibility because they measured wrong, has left us with 4 unfinished transitions. The other 3 transition strips are wrong because he ordered the wrong color, but it was keep these or have nothing... We will never buy from them again. If you see the big yellow building in Orem that says 'Flooring Liquadators' keep driving. This has been the absolute worse experience We have every had.

    Hard to reach by phone. Owner, nice enough. But was annoyed by customers, employees sub…read morecontractors. Had them come out and do a quote for installation. It was measured for more than I thought. They came out and installed the product. It looks good. But, the subcontractor could have at least swept the floor when they were done. I returned 3 boxes. Mark(the owner) refunded it no problem, told him thanks. Now, I have to chase down the contractor for over charging me on installation. I think its a common practice in the industry to over estimate the square feet. I always end up with extra. RC willeys in particular does this (their sales people work on commission, so be careful) So always double check the measurement so you don't get overcharged on the installation. Flooring Liquidators product was fine. You just need to work hard to buy from them and then worry about their "sub contractors" who are not a part of the company. So, not a slam against Flooring more about being aware of sub contractors. Would be well advised to compare estimates on flooring and ask about refunds, restocking fees, etc.

    Old World Stone Imports Flooring and Design - Country style designs on tiles

    Old World Stone Imports Flooring and Design

    (33 reviews)

    have been working with skyler at owsi for about 10 years now on multiple projects. He has great…read moredesign sense and can work with all types of budgets and materials as a one stop shop for all of our flooring needs. Highly recommend them!

    What a terrible experience. Before deciding to spend over $20k with OWSI, we had already sourced…read morecomparable materials from other shops. We walked into OWSI with most of our decisions already made. We decided to work with OWSI once they promised by centralizing everything with them, quality would be higher, they would be more efficient, and more cost effective. Instead, we experienced delays (they assigned blame to third parties in opposition to their promise that by centralizing they could operate more quickly), low quality work (that was ultimately fixed thankfully), and significantly higher expense. All this could've possibly been swept under the rug. When the final bill came and it wasn't what I expected, I called our POC (who also happens to be the manager) for an explanation before paying. With full intent to pay once the charges were clear to me, I called over a dozen times for 6 weeks, along with texts and emails. Instead of speaking with me, they put a lien on my house. Only once I threatened to involve a lawyer did they finally send me an email addressing my concerns. I immediately paid the balance and 3 months after everything, the lien has finally been removed. Especially after the delays and issues we experienced, I would've thought they would at least keep an open line of communication. Instead, they avoided any confrontation. To be clear, every person at OWSI and the third parties I ultimately had to resolve timelines with was professional and kind, despite working through issues. The POC/OWSI Manager who I won't name was the core problem throughout this process - overselling in the beginning, passing blame in the middle, and avoiding the situation entirely in the end.

    Farnell Carpets - carpeting - Updated May 2026

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