This review is specific to the Orem Rec/SCERA Summer Swim Team…read more I was disappointed with the program. I did it when I was a kid and had a great experience. The program has certainly gone down hill since then. -The coaches provided no guidance or instruction. - The coaches had no real training program for the kids, they would just cycle through a couple of strokes without any other practice. - Despite repeated email and in person requests our kid never got the swim cap nor t-shirt that was supposed to come with the program.

We were a little bit, disappointed by our experience at Orem family fitness center today. We've…read morebeen members for over a year and we love this place. With the exception of it getting a little bit too busy lately we think this place does a really good job at providing a nice place to work out for families. Today, me and my kids wanted to play basketball in the gym. Many of the hoops were much lower than 10 feet. Not a big deal. we went and talked to a couple of the girls behind the desk to ask them to raise the hoops so that we could play basketball at regulation height. One of the girls stood up to talk to me and said, "no, I think all of the hoops are at the right height. " I responded and said, "no, many of them are around seven or 8 feet. They should be at 10 feet. "She looked at me like I was speaking a different language and said no I believe we can't adjust the height of the hoops. I realize that maybe I was speaking to someone who had only worked there for a little while and maybe didn't know the rules or the procedures around raising and lowering the hoops. So I said, "I believe we can raise the hoops and you can use that tool (pointing at the tool by her) to raise them. If you get a chance, please help us raise one of these hoops to 10 feet. " I thought that I was really nice and respectful. What happened is nobody ever came out to help us raise the hoops to 10 feet they just sort of ignored our request. Not the end of the world, we still love this place. But I hope in the future, the staff is trained and able to assist in these types of things.

I have seen many of the pools and spas that Element has done. They are beautifu, precise and…read moreexcellent workmanship. I had Cordin come and give me a quote and he drew me up a few different plans to go with and to work with which were amazing. I am really impressed with the creativity he put into it. Cordin was professional, easy to work with and really down to earth. I can't wait to get started on our project. Thank you Element.

From the owner: Element Pools and Spas is a nationwide company bringing the best in design and technology to the…read moreresidential spaces. We are family owned and operated and have a location in Riverton, Ut to service most of central Utah communities. We pride ourselves in customer satisfaction, attention to detail and innovation as we start with 3D designs and bring them to life. We Design it, We Build it, You Enjoy it!

Timeless Pools saved us after our first pool contractor declared bankruptcy. Timeless carefully…read moreinspected the work that had been completed, advised us on potential problems and came up with solutions to fix the issues. We ended up with a far better finished pool than the first company would have given us. Colton and Tom were always available to answer questions. They have a great crew and showed up when they said they would be at our house. Everything about working with Timeless Pools was fabulous. Our only complaint is that we didn't start the project with them. 10/10 would recommend.

From the owner: Utah’s only Genesis® Certified Master Pool Builder. PebbleTec’s most-awarded western U.S. builder…read more Fully retracted/concealed pool covers. Visionary water features and lighting. Unequalled craftwork with stunning materials. Ingenious innovations. 3D designs, new and remodel, outdoor dreamspaces. Free estimates.

The Provo Recreation Center is a beautiful facility with great amenities, but the admission policy…read morefor parents watching their kids is frustrating. I recently came to watch my children participate and was told that I had to pay the full admission fee just to enter the building - even though I wasn't using any of the facilities or amenities. For parents who simply want to support or supervise their kids, this feels unnecessary and discouraging. Many recreation centers allow parents to watch activities without charging them a full entry fee. Seems like this would also be a lift for the Center re: liability. I hope the Rec Center considers revisiting this policy so parents can attend their kids' activities without having to pay for services they aren't using.

I was disappointed to find that the Provo Rec Center now requires parents to pay a full entrance…read morefee even if they are only there to supervise their children. Given the serious safety incidents reported at this facility recently--specifically the June 2025 arrest of a man for assaulting children in the pool area--it is critical for parents to be able to stay close to their kids. Charging parents for a pass just to provide necessary oversight feels like a deterrent to safety rather than a community-focused policy. We will be staying with our Orem Rec membership, where active parental supervision is supported without an extra charge.

Don't buy one. Their customer service is non existing. We tried to arrange a time for delivery and…read morethey called back asking if a time would work over voicemail. I kept calling and calling and never heard back or a response. Left numerous voicemails. Turns out they had our delivery time and date set, which was the date they asked if it could work. We weren't at the home so we had to get there so they can deliver it. We were supposed to receive another call to schedule a visit for them to set up our cover and how to use it. It's been over a month and nothing. I tried messaging the person that help us arrange delivery and nothing I even contacted the driver that deliver the hot tub and see if he could help us. Nothing. This company is terrible to work with. Save your money and go somewhere else. $10,000 on a hot tub and this is the service we get. I would rate them 0 if I could.

We are so pleased with our Bullfrog spa. It has so many options. We have four different jet pacs,…read morebuilt in speakers and a waterfall. We can work everything remotely from our phones which is great because we are only at this house part time. If we ever have questions they are always there to help. It is very easy to take care of and manage the chemicals. We use the spa every day we are in town. It helps my aching back!!

The FlowRider is AWESOME!!!…read more My wife and I made the trip up from Las Vegas for my birthday over the Thanksgiving Holiday weekend. We booked a surf lesson at 2PM, but due to some timing issues had to move it to 3PM which the team was more than helpful in accommodating. It's hard to believe it can be as cold as the high 20s outside and you're inside catching waves on the FlowRider. The pool area is well heated and the water was warm. There are plenty of grandstands for people to sit and spectate. They have lockers to hold / secure your stuff while you catch waves. They have bathrooms for changing, and showers to clean up after (the only thing I wish they had was more areas in the bathrooms to hang or set your stuff down while you shower or change. Even a small foldaway table would have been helpful). Our lesson was essentially a 60 minute private since my wife and I were the only two in the session. Our instructor John was super friendly, helpful, and informative. He gave us a quick overview and had us riding waves within the first few runs, and if you wiped out (which is pretty painless and fun) he'd have some pointers for you for your next run. We each would do 3-4 runs and then trade off and as long as we had the energy John was at the ready to help catch waves. This was a total five star experience, and I can't wait to do it again! It looks like they also have GA type session where you pay the hourly fee and it's open to the public for everyone to use in turn. However, I'd highly recommend a lesson if it's your first time out. You can also rent either half or whole of the FlowRider by the hour should you have a private event or just want to hone your skills.

Provo Beach was a lot of fun. The flow rider which simulates a ocean wave is the cooled. Biggie…read moreboarding is sooo much fun. If you do the Day Pass it is a great value. Our family loved the laser tag which you get to do three times with that pass. Bowling and the ropes course was also a lot of fun. The mini croquet seemed run down and lame but part of that is probably due to the fact that we have no idea how to play croquet. Rules posted somewhere would've been helpful. All in all this is a really cool place to spend your time.

complete joke. have had a broken pool for 4 months took them 3 weeks to come out and look at pool,…read moreafter telling them on the phone what was broke. asked them to order the part. came without said part. charge $350 dollars and told us they would need to order said part 5 weeks later still not part and broken pool. do better

Had a pool table re felted and leveled. Matt was my salesman. Can't say enough about the service…read morehe provided. This was a surprise for my husband for Christmas. Matt bent over backward to fit me into the schedule and rushed the felt order to get here on time. Had a slight issue with the installation, but they came back, fixed it and did a beautiful job. Installation guys were very polite and professional. I couldn't be happier! Thank you Take a Break!

Absolutely no support after spending over $50,000 in an in-ground pool…read more Sure, if you pay them outrageous fees to open and close your pool everything is fine but if you want them to show you how to do it yourself forget about it. They stop returning phone calls and text messages.

From the owner: Paradise Pools specializes in building custom residential and commercial swimming pools, spas and…read morehot tubs. Serving Utah County and Salt Lake City, UT, Paradise Pools is committed to quality pool installations, high service standards and growing our great track record that sets us apart from other pool installation contractors. Paradise Pools offers the following services: New pool construction Pool remodeling services Pool equipment servicing and repair Pool, spa and hot tub maintenance Pool opening and closings Combining reliable labor services, designing expertise, and honest business practices, Paradise Pools delivers the whole package! Experienced installation crews never fail to deliver quality workmanship and use only the best products in the business. Using specialized contractors, owner Jason Lott ensures that each project receives the highest level of quality and efficiency. Because of our commitment to quality, the top contractors and landscapers in the valley continually refer their clientele to us. This is also because from the beginning sales meeting to the start-up of the pool, we work with the customer to design the pool of their dreams! Call Paradise Pools today to set up a consultation!

Original review posted to this business by mistake. It was meant for a different company.Original…read morereview posted to this business by mistake. It was meant for a different company.Original review posted to this business by mistake. It was meant for a different company.

Beware of the shell game. They don't listen…read more We went with Tubzz because they had the tub with the features that we wanted, they're local, and they seemed great to work with. So we special ordered the tub. Que the nightmare...when it came it wasn't even the right manufacturer, that could have been dealt with but the shape was wrong too. When we called they said that was the tub we ordered so there was nothing they could do for us. We had called the manufacture for the tub to check dimensions and they directed us to Tubzz. We knew what we were ordering. Obviously there was a mix up somewhere which is beyond our comprehension. That said, it happens, the sad thing is they stuck us with it adding they would be willing to give us a small discount on the replacement tub we now needed. We were rather put-off that they seemed more interested in selling us, yet another tub, than figuring out a solution with us. We spent 1,000s more than expected re-working the bathroom in order to make our Tubzz tub work. The whole experience left a very sour taste in our mouth in regards to how we were treated once there was a problem. They'll definitely be eager to get your order, just hope you don't encounter any problems along the way.

Very quick to respond and come out. Super thorough. Great service and communication. Will be using…read moreagain if needed

Blaine was super quick to help and very professional! I would recommend him to anyone! He knew just…read morehow to help and it was a great price!