1. Clear Springs

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Orem, UT

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Clear Springs

3.2 (9 reviews)
Open • 10:00 am - 6:00 pm

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17 years ago

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10 months ago

In my experience They are very Slow to respond, and also expensive and lack experience in fixing tubs -

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2 years ago

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3 years ago

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2 years ago

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4 years ago

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10 years ago

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12 years ago

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11 years ago

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Bullfrog Spas Factory Store - Watching football from the spa

Bullfrog Spas Factory Store

(5 reviews)

We absolutely love our Bullfrog Spa! Franz was super helpful through the entire buying process, and…read morereally helped me find exactly what I was looking for. No pressure or upselling, just honest input and tips from someone with experience. Our spa delivery date was bumped up and came earlier than expected, which was was a welcome surprise. Unfortunately, we noticed some issues within the first couple days and called the customer service line. Tim came out later THAT SAME DAY to look into the issue. He determined it was an internal error that was beyond repair, and put in an order for a new spa replacement. They manufactured a brand new hot tub and had it delivered WITHIN A WEEK. I was blown away by the customer service and speedy responses. Not only did we save by purchasing from the factory store, but I feel like we've received premium customer treatment the entire way, even though our spa is one of the smaller models. We've had it for a few weeks and I've been in it every single day. I love the interchangeable jetpacks, and my kids love to hang out with me in it. No buyer remorse, and I'm very glad I went with Bullfrog.

Don't buy one. Their customer service is non existing. We tried to arrange a time for delivery and…read morethey called back asking if a time would work over voicemail. I kept calling and calling and never heard back or a response. Left numerous voicemails. Turns out they had our delivery time and date set, which was the date they asked if it could work. We weren't at the home so we had to get there so they can deliver it. We were supposed to receive another call to schedule a visit for them to set up our cover and how to use it. It's been over a month and nothing. I tried messaging the person that help us arrange delivery and nothing I even contacted the driver that deliver the hot tub and see if he could help us. Nothing. This company is terrible to work with. Save your money and go somewhere else. $10,000 on a hot tub and this is the service we get. I would rate them 0 if I could.

Provo Beach - The FlowRider

Provo Beach

(62 reviews)

The FlowRider is AWESOME!!!…read more My wife and I made the trip up from Las Vegas for my birthday over the Thanksgiving Holiday weekend. We booked a surf lesson at 2PM, but due to some timing issues had to move it to 3PM which the team was more than helpful in accommodating. It's hard to believe it can be as cold as the high 20s outside and you're inside catching waves on the FlowRider. The pool area is well heated and the water was warm. There are plenty of grandstands for people to sit and spectate. They have lockers to hold / secure your stuff while you catch waves. They have bathrooms for changing, and showers to clean up after (the only thing I wish they had was more areas in the bathrooms to hang or set your stuff down while you shower or change. Even a small foldaway table would have been helpful). Our lesson was essentially a 60 minute private since my wife and I were the only two in the session. Our instructor John was super friendly, helpful, and informative. He gave us a quick overview and had us riding waves within the first few runs, and if you wiped out (which is pretty painless and fun) he'd have some pointers for you for your next run. We each would do 3-4 runs and then trade off and as long as we had the energy John was at the ready to help catch waves. This was a total five star experience, and I can't wait to do it again! It looks like they also have GA type session where you pay the hourly fee and it's open to the public for everyone to use in turn. However, I'd highly recommend a lesson if it's your first time out. You can also rent either half or whole of the FlowRider by the hour should you have a private event or just want to hone your skills.

Terrible experience at Provo Beach. My cousin ran into an exposed zip tie in the indoor playground…read moreand ended up covered in blood and needing an ER visit. Instead of helping or apologizing mid-crisis, a male employee knelt down and told her, "This is why we don't run," while she was crying and bleeding. Completely insensitive and unprofessional. If running isn't allowed, there should be signs or better supervision. An exposed zip tie in a kids' play area is absolutely unacceptable. Plus, what would you expect?? If it's a KID playground, there should be at least one employee or attendant nearby watching them if running wants to be avoided.

Take A Break Spas and Billiards - We always have tons of spas on display for you to see and test out!

Take A Break Spas and Billiards

(16 reviews)

$$$

We have an endless pool off our master bedroom. John came over a couple of times, first to diagnose…read morethe problem and 2nd time to put it back together. We have a complicated set up with an underwater treadmill where the rollers were installed originally too tight and therefore became warped. John and his assistant came to fix it, but I was only charged for one person John has also come out to service our Maximus Sundance spa that sits outside under the deck. Always very friendly and curious. Great worker and explains exactly what's wrong and how he's going to fix it. I've been very happy with Springville, Take a break Spa.

They came late. They forgot to bring the rails. There's a lip (not flat) between the slates on the…read moretop left side of the table. The cloth is loose and plays slow (even for Simonis), even on the rails, making the table play long. The table wasn't level (not even close--they used a 2 ft carpenter's level); I had to level it after they left because they refused to help me level it. And I found a huge chip out of my brand new quartz counter top on my island closest to the table. I just replaced the counters within the last year ($10K) (They must have dropped something on it.) At least the pocket facings are done well, but there are ripples all along the undersides of the rails. Paid nearly $1000K to have them set up and re-cloth the table. They were nice, but they won't set foot in my house again after the damage to my counter. I wanted to leave a good review, but they did just about everything they could to prevent it. 3 people were probably too many people for the job.

Tubzz

Tubzz

(4 reviews)

Beware of the shell game. They don't listen…read more We went with Tubzz because they had the tub with the features that we wanted, they're local, and they seemed great to work with. So we special ordered the tub. Que the nightmare...when it came it wasn't even the right manufacturer, that could have been dealt with but the shape was wrong too. When we called they said that was the tub we ordered so there was nothing they could do for us. We had called the manufacture for the tub to check dimensions and they directed us to Tubzz. We knew what we were ordering. Obviously there was a mix up somewhere which is beyond our comprehension. That said, it happens, the sad thing is they stuck us with it adding they would be willing to give us a small discount on the replacement tub we now needed. We were rather put-off that they seemed more interested in selling us, yet another tub, than figuring out a solution with us. We spent 1,000s more than expected re-working the bathroom in order to make our Tubzz tub work. The whole experience left a very sour taste in our mouth in regards to how we were treated once there was a problem. They'll definitely be eager to get your order, just hope you don't encounter any problems along the way.

Great price, great people, great experience…read more I had an amazing experience with Tubzz. I chose Tubzz because they are a local business and they were very friendly with competitive prices. I ordered a custom made jetted tub with all the bells and whistles that my wife and I saw fit for our new home. What impressed us the most with Tubzz was how quick the tub was delivered after we placed our order. Even our plumber was very impressed with how quickly our tub arrived. The tub was delivered and set in place by the delivery team at Tubzz, which made it very easy for our plumber to finish the job. My tub was manufactured on site at their warehouse and is truly American Made. If my wife and I ever build again or remodel our bathroom, I will work with Tubzz in the future.

Clear Springs - hottubandpool - Updated November 2026

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