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    JAL Pools

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    3 months ago

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    Premier Pools & Spas - Salt Lake City

    Premier Pools & Spas - Salt Lake City

    (10 reviews)

    I would highly recommend Premier Pools We had a terrific experience and our pool is gorgeous. Jaren…read morecommunicated with us frequently and responded quickly when we had questions. He set good expectations for progress and kept us informed of next steps. He did a great job coordinating the subs and keeping things moving. Jaren also was good to work with when we wanted a few design changes. He gave us good advice and was fair about costs. All of Premier's employees and subcontractors were professional. We felt comfortable having any of them in our yard. They kept the site clean and were kind to our daughter and dog. They seemed to take a real interest in our family, and took pride in their workmanship. Even the owner personally came to oversee the final plastering and check on our experience. We were swimming around 60 days from the dig. Jeremy did a great job training us on the equipment and chemicals. He still responds to our calls when we have random questions.

    This is an update to the previous review I gave and prematurely took down. I thought it was…read moreresolved and that they were going to actually do what they were paid to do but I was sadly mistaken. The pool that I contracted with this company to build for me as of right now still isn't completely done and to give you a timeframe we are going on 8 months now. This is the worst pool company ever!! DO NOT BUY A POOL FROM THEM!! I mean unless you want to work with an unprofessional company. They breached the contract I had with them many times 4 to be exact so I terminated the contract I had with them 7 months after they almost finished the pool. I sent a termination letter and still haven't heard back from them. NOTHING!! Not even and apology. Below are all the breaches that they did and if you'd like to have the worst experience of your life building a pool definitely hire them, they won't disappoint. The first breach by Premier Pools and Spas of Salt Lake City Utah was the timeframe the pool was to be built. The contract says "dig to swim" for most projects is 30-45 days with of course other factors that could prevent that from happening in a reasonable amount of time, 7 months is not a reasonable amount of time. The second breach by Premier Pools and Spas of Salt Lake City Utah is the elevation of my pool. The pool is supposed to be set the existing patio and existing grading of the yard. My pool was not set to the correct elevation of my existing patio or yard. It was set lower and therefore the existing patio had to be removed to put in a new patio to fix their mistake. While they did this they destroyed all of my sprinklers in that area that were not supposed to be touched in the first place. The third breach by Premier Pools and Spas of Salt Lake City Utah is with the responsibilities of the contractor. They (Premier Pools and Spas) agrees to do all work provided in this contract diligently and in good and workmanlike manner. Obviously, this hasn't happened at all. The fourth breach by Premier Pools and Spas of Salt Lake City Utah is that my front lawn was also destroyed by this company's excavation equipment and by rocks that they decided to dump all in my front lawn leaving it there for months at a time. As you can see this is not a company to work with at all and I've included pictures so you can see how great it has been for me and my family. It's been the worst experience that I have ever had with a company. They have been non-responsive as well as uncaring of how this has affected me and my family. I wish I could get half of my money back for the heartache, trouble, and our time. Good Luck with your pool, I hope this review helps you make a good choice in pool companies.

    Aqua Solutions Pool and Spa - Seems like there is alot of room but it's actually being closed in and yes I had to work late to get the job done. Joe

    Aqua Solutions Pool and Spa

    (2 reviews)

    Aqua Solutions has done an amazing job involving my pool maintenance. I have an inground pool and…read moreabove ground hot tub. They have a lot of experience and are very knowledgeable for all pool related questions I have. Super timely responses to my texts and calls. Along with closing and opening my pool - they replaced a faulty water pump and gave me all the information required to keep it running smoothly. No issues since. They also helped me setup an efficient schedule on the controller\app and showed me how to effectively keep my pool clean. My hot tub pump also would not pump water and they easily fixed that as well. I would highly recommend Aqua Solutions!

    Joe and his team are awesome to work with. I had a unique circumstance where another pool repair…read moreprofessional sent me to Joe as the Hayward certified rep for the area. I had a wedding reception in my backyard and the pool was a key part of the plan but the pool heater wasn't working. Joe committed, with very short notice, to get the pool functional. Instead of a simple part replacement the entire heating unit needed replaced. Under most circumstances I would have been told that it was impossible to pull off this service miracle in two days. Not with Joe and his team. Joe kept his word which meant that he and his team elected to work late into the night to ensure that I had a fully functioning, heated pool for the wedding reception. It ended up being a fabulous event where the children enjoyed themselves by swimming and the parents enjoyed themselves too. What a blessing Joe and team were to my family. I highly recommend Aqua Solutions Pool and Spa for all your pool needs

    Intermountain Aquatech Pools & Spas - Relaxing Hot Tub Bliss

    Intermountain Aquatech Pools & Spas

    (27 reviews)

    I rely on Aquatech for testing my pool water and helping me keep it sparkling clean. Other groups…read moreseem to have a revolving door of new employees eager to sell me 3 or 5 different chemicals every visit. No thank$... Aquatech is solid, no fluffy extras just clean clear water. That's just what I need. Thanks team!

    I would not recommend doing business with Aqua Tech…read more Reason: I received a bill for repairs that Aqua Tech did not perform. The only thing they did was come out to give an estimate of what it would cost to repair the said hot tub. There was no mention via the phone, email or their website about a $130 estimate/trip charge. The tech did not perform any service except to write down what I told him I thought was wrong with it. He was here less than 5 minutes and left without leaving an estimate. That was on 8/14/2024. Three weeks later, 9/4/2024, I received an estimate, but we had already repaired the hot tub. We had thought since they did not get back to us in a timely matter, they were not interested in doing the repairs. I told them at that time that we would not be using their service since the repairs were already complete. Again, there was no mention of any trip estimate charge or bill sent to me. On 10/14/2024 I received an email from Aqua Tech requesting that I pay $130 for hot tub services on a bill that was 3 months past due. This is the first time I received any correspondence from them since 9/4. I called them to find out what the $130 was for and was told that it was a trip charge for the estimate. Again, I was never told about the estimate charge, and it does not mention anything about a trip charge on their website, aquatechutah.com. I told them I was not responsible for it and to produce any document signed by me agreeing to the charge. She said it would be taken care of then hung up on me. This was on 10/15/2024. On Friday, 10/18/24 I received a letter from a collections agency requesting the $130 and threatened to report if not paid. Now I'm dealing with a collections agency.

    JAL Pools - poolservice - Updated May 2026

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