I would genuinely give this business 0 stars if possible. After spending $626.38 I have never been more disappointed in a company or stylist.
I have used Taylor as my personal hairstylist and recommended her to my friends for about two years. On July 10, I came to her to do a copper hair color. In photo one, you will see that I left her salon looking like an actual show clown. My hair was giving Haley Williams early 2010's -- when that only looks good on her. I told her how I felt and she said she would redo it.
Once redone, the color was perfect!!! Until I washed it. All of the color fell out, and I was left with splotchy misshapen hair (photo two). She apologized and said she would fix it again.
So I came back yesterday. I followed up 8/25 to ensure no damage would be done to my hair for getting three rounds of color in 2 months. She assured me nothing would go wrong. But after I left her for the third time, there were 6 colors in my hair and my hair was breaking off/felt like straw.
I have seen 5 stylists in person to get opinions on my hair and they all have assumed I did it myself in my home. I paid a PREMIUM PRICE $600+!!!!!!!!! To have mismatched discolored hair breaking off my head. I requested a refund (and would have accepted 50%) to which she responded offering me $100 (not even 1/6 of what I paid). This is literally a slap in the face.
After going back and forth for a few hours, she blocked me on everything and never refunded me. I would not recommend this stylist to my worst enemy. She is disrespectful, unprofessional and lacks the level of skill she charges for. read more