I just left Dr. Chang's office at Empire eye. He is so thorough and kind. My prior doctor did not…read moredo the proper tests on me for over three years. Dr. Chang did all the correct tests and has a treatment plan set up for me with all the right specialists which are also at Empire Eye. All the employees were wonderful and I have hope for getting my eyes corrected and to having anymore problems. I left happy knowing I picked the right doctor. They have all the latest up to date equipment. You only need this location for all your eye needs I highly recommend Dr Chang and Empire Eye.

Just a quick stop in , spoke to Brianna at the front desk to get my prescription she was very nice…read moreand courteous as well as offering me a cold water instead of the room temperature ones that were sitting out i. The waiting room, another great experience with Empire Eye and Laser Center.

Be cautious when considering this eye center. I paid a large deposit for a LASIK consultation and…read morewas told in writing that it would be refunded if I was not a candidate. After my evaluation, I was informed that I was not a LASIK candidate but qualified for a different, more invasive surgery that I did not want. Despite their written refund policy, they refused to refund my deposit. The staff was very friendly during the consultation process, but communication changed once I declined the alternative procedure and requested my refund. I left several messages and was promised a callback, but never received one.

Dr.Miller was great. Thank you so much for finding the solution to my dry eye problems…read more As soon as I got there I was greeted with a smile and I did not have to wait like other doctors. I waited maybe 2minutes before i saw Dr.Miller :) He was so informative and knowledgeable about the issues with my eyes. I highly recommend this office. Best office I have been to in town. Also if you are looking for eye prescription and glasses they have them here too.

Dr. Miller has been my OD for the past 4 years. Initially when I came to him from another office I…read morewas having issues with my contacts. The ones I had been living with for years caused me discomfort and good vision wasn't a daily occurrence. The problem was mainly due to my high astigmatism. My previous OD couldn't help me and didn't really seem to try. Dr. Miller tried several different lenses with me until we found a good fit. Contacts had never felt so comfortable and my eyes weren't nearly as irritated as they had been before. Because they fit better I could also see much better. He made it clear to me that contacts weren't the best option for me due to my high astigmatism but that didn't stop him from doing everything he could to make it work. We also discussed other options like LASIK and other refractive surgery. I was always very interested in this and he answered all my questions, gave me every option available and left me with pricing. At the time the only option for me was a contact lens implant. The cost of this was very high and not an option I felt comfortable with. A few years later he mentioned the technology has improved since our last discussion and I was now a candidate for PRK (a type of refractive eye surgery). He gave me the pricing, answered my long list of questions, gave me realistic expectations and three weeks later I had the surgery. I couldn't be happier now! I see better than I ever have. Dr. Miller is a great OD. He seems to genuinely care about his patients and spends all the time needed with you to get the best results. In the four years I've been his patient I have went from having almost blind and miserable feeling eyes to seeing and feeling better than I ever have before.

Dr Cheung and his team are outstanding!!! This is a relatively new facility and it shows with their…read morestate-of-the-art equipment and technology. From the minute I walked through their doors, I was treated with the utmost high level of customer service- something that is becoming a lost art. Lupe made me feel welcomed and created a beautiful experience. I was in/out with a full exam (with Dr. Cheung) and new glasses within an hour. Please check them out- we need to support this local doctor and his amazing staff.

Upon entering, you are greeted with a lovely scent and wonderful staff. It honestly felt like we…read morewere helped by close friends. So welcoming and friendly. We were offered coffee while we waited. I realized that it was my former optometrist. I love him!! Nice, welcoming, felt familiar. Thank you for a wonderful visit.

Easy to schedule, friendly staff. Dr. Vance is knowledgeable and takes plenty of time with…read morepatients. When it's time to pick glasses, Laura is amazing. She helps select the perfect frame for me, that coordinates with my style and face shape.

Made an appointment at Southwest eye care to have my eyes examined thoroughly. It's was an easy…read morecheck in, I completed a questionnaire on line which made it simple. The waiting area is roomy and comfortable with TV. . After a short wait , Denise my technician brought me back and we went through a battery of many tests. She was awesome, friendly and professional. The office is very large, clean and organized, Dr. Vance and her assistant were a super team, very experienced and organized we did many examinations and tests there was no rush. All my questions were answered throughly, it was great professional experience. I didn't have time this visit to pick out frames from their large selection, but I will return soon. The billing department, was just as professional and friendly as all the other staff. Southwest eye care is a must stop for all your vision needs.

I put off getting my eyes tested for prescription glasses for years, but was prodded by my well…read moremeaning boyfriend to take better care of myself... I am new to the area and started calling around and immediately noticed the difference in helpfulness with Dr. Wood's office versus other offices I contacted. Everyone from his office made this a painless and terrific experience from the woman who booked me an appointment (in two weeks! versus two months with some of the other offices). They also were kind to schedule my appointment back to back with my boyfriend. I am not even clear about what my insurance offers, but they knew that Dr. Wood was in the network of my insurance; and explained how I was entitled to a free pair of glasses a year and significant discount to a second. The initial woman who saw me before Dr. Wood was very kind and patient. She knew how nervous I was about the air puff test. It may have been years ago, but I remember how uncomfortable that test was; that I jumped each time the blast of air hit my eyeball. I had to that one a number of times.... She explained everything to me and got me to relax as much as I could. Dr. Wood was very calm and professional. I chatted nervously with him about things I always worried about, things certain I thought would befall me, like cataracts - and he educated me and was reassuring. He shared with me things I could do to live more healthy, that was good for my eye sight - like green leafy veggies and omega - 3s. He also said cutting down on excessive alcohol drinking was also good. I wanted to ask him what was "excessive" alcohol drinking but bit my tongue. I decided because I was on a roll with the office, to go ahead and get two new glasses. They had a great selection, and I ended up with two very stylish pairs of glasses. Super happy! They told me that the glasses should be ready in only two weeks, which is really fast. They were especially kind about seeing my boyfriend who was late; slipped him in after me. I really, really appreciate that effort so that he wouldn't have to come back another day, though we would totally would have understood if they made him reschedule. Very happy with all the care shown to us, and I would recommend Dr. Wood %500 percent!

This was my very first eye exam at age 30, and I honestly never felt like I needed to go in before…read more But since my insurance covers it, I thought, "why not give it a try?" I chose Dr. Thurman Edward Wood, O.D. in Bakersfield because of all the great Google reviews--and I'm glad I did. From the moment I walked in, I felt welcomed and well taken care of. The staff who did my initial exams were fantastic (wish I caught her name!). I went through a few different tests--one with VR, one for eye pressure, and another where you stare at a balloon through a small hole. She explained everything clearly and made me feel comfortable. When it was time to see Dr. Wood, I was even more impressed. He really took his time with me, focusing on my personal needs and listening to my history of eye concerns going back 15 years. He answered all my questions--including which eye is dominant--and gave me a very thorough exam. I left feeling reassured, confident, and cared for. My wife had her exam as well and was equally impressed with the doctor's attention to detail. Best part? I found out I don't need glasses! Unfortunately, the experience didn't end as strong. When my wife went to pick out glasses, the sales rep assisting her was pretty inattentive. Instead of guiding us through price points or styles, she just kept saying, "Take your time and look around," while sitting off to the side. We were on a bit of a time crunch, and after letting them know we couldn't finish that day, the atmosphere felt a little awkward. We paid for the exam and left, but my wife and I agreed in the car that while the exam experience was excellent, we'll be purchasing glasses elsewhere. Overall: Dr. Wood and the medical side of the visit were phenomenal. I highly recommend him for anyone needing a thorough and thoughtful eye exam. Just be prepared that the glasses-buying process might not be as attentive as you'd hope.

This has been the best eye Dr. I've been to. We've been coming here for about 4 years. The staff…read moreand providers are all great, friendly and knowledgeable. Monica the Optician is such a kind spirit, it really shows when someone loves their work. They have a great selection of glasses and were usually in and out in about an hour.

This place saw me in june for a cataract consultation, told me they were booked for surgery till…read morejan 2027. Wife called back and pushed for sooner date and they budged. My new appt for surgery was mid nov. 2026 so then i go in a couple weeks ago on a day i had to ask for off from work because at this place you work around their shedule. He see's me for a pre-op consultation and eveythings explained for my surgery in nov. Then following week they call and say they can't do the surgery because my bmi is to high. After 4 months of waiting. The girls up front are not very friendly. The doctors are bossy and arrogant. I strongly recommend if you need surgery go somewhere else. Horrible experience and such a waste of time.

Dr. Stainer is an Ophthalmologist. Technically, he is not MY ophthalmologist -yet - but my he is…read moremy boyfriend's and I've visited these offices with him, so I feel fairly confident in putting forth my opinion. The offices are conveniently located right on China Grade Loop. What I like about this location, which he shares with North Bakersfield Dental group, is that you can park out in front on the street and just walk right in the front door and you're there. With doctors that have offices in the major medical complexes there is always the hassle of parking, walking down long hallways and taking the stairs or elevators to get where you're going. This is so much more convenient. They share not just the building, but the waiting room with a dentist's office. There is plenty of seating, a flat screen television, and sports memorabilia to entertain yourself with while you wait. There is even free wifi (they have the password posted inside) so you can surf the internet while you wait - and a fountain in the waiting room. My boyfriend has always been happy with his medical care here. On this particular visit, we were here so that he could get the side pieces of his eyeglasses readjusted. They ushered him into the back and had him back out front in under 5 minutes. Best of all, they didn't charge him for the service. It's getting to be about time for me to get my eyes checked again and get a new prescription, and once I confirm that they take my insurance I'll be heading back here myself.

I had PRK surgery to correct my horrible vision last December. I was never a candidate for any…read morelaser correction surgery before because my cornea is too thin. However, Dr. Miller knew I was always interested and when the technology got good enough to make me a candidate I jumped at it. It was pretty expensive but I didn't care. I've had such bad vision my entire life and I hated contacts and glasses. The surgery plus all post treatment was $4800 (after 15% covered by my insurance). Dr. Stainer does all the eye surgery and I felt in very good hands. They answered all my questions and were honest about the expected results. They said I may never have 20/20 vision with my eyes and I wasn't a candidate for a second procedure. So this was my one and only shot. Well now I see 20/15 (better than 20/20) and my eyes are still healing and I should see the final results within 6-12 months so it could get better. My only complaint about both of their offices is the very long wait times. I've waited over an hour once for a 10 minute post-op visit. Expect your appointment to run 30-45 minutes late on average unless you book early in the morning. However the time you spend in the waiting room is worth the dedicated care you receive. I would recommend Dr. Stainer for laser eye surgery any day.