Found a beautiful rug there with the help of the salesperson. He really listened and had great…read morerecommendations. This is a durable all wool rug, much better quality and a better price than the main home goods stores.

Stopped by the Rug Depot just to see and touch different rug materials to help narrow down the…read moresearch. Eduardo was so patient and showed me around the different sections, provided lots of information without overwhelming me, and left me to explore on my own with no pressure to buy. Awesome store with a good selection!

Very friendly staff. They helped me different varieties of rug as well as different sizes based on…read morespace and budget. Their rugs are made of real fabric.

Oggi did a great job informing us of all the different types of rugs and their options. He is a…read moretrue pro and does not pressure you in to anything, which my wife and I appreciated. We now have some really beautiful rugs which we hope to keep for a lifetime!!!

I would highly recommend using Straus carpets. The whole process was made easy. From choosing the…read moreproducts to installation, everyone was professional, friendly, knowledgeable, and reliable. Furthermore, I appreciate how flexible they were around my schedule when it came to taking measurements and picking an installation time. Thank you for your great service!

Experienced carpet business. Professional, helpful and on time. I was able to choose a good…read morecarpet to match the interior and was impressed with everyone that helped me.

Positive and knowledgeable salesperson. Comfortable chairs. Easy access from anywhere in Bay Area.read more

This is my second purchase from Decorium. I LOVE the no pressure super helpful customer service. I…read moreget very overwhelmed with all the decisions and the man who helped me was so patient and helpful. He made a few suggestions when I was stuck and was incredibly accommodating. I needed up ordering a "Frankenstein couch" pieced together from elements of a few different styles. I'm very excited to see it in person!! The chair I ordered last time is over 5yrs old and apart from where my cats did their own decorating on the arm it is practically brand new!

I have only ordered online and maybe went to a brick and mortar once? I need things delivered -…read moresmall car problems. White glove service has been fantastic and my furniture still has stood the test of time - over 7 years! Quality, not overly trendy and still looks like it belongs in 2025. Not perfect or THE BEST, but quite good. Just replaced a console and it was just delivery - simple, free shipping and easy to assemble - feels sturdy, functional and looks stylish. I have only purchased hard furniture - i would go to a seating specialist for upholstered items. Prices are reasonable for what you are paying for - timeless and solid quality. Good for this type of store - accessible and fits most aesthetics.

Had an in home consultation today at 5pm. I came home early…read morefrom work to be ready. I waited 20 mins and nothing. I called to store to ask what happened. They placed me on hold. When someone came back to the phone, they just said how can I help you, after I had explained what happened to the person before. The person on the phone was the designer that was supposed to show up. No apologies or acknowledgment for wasting my time, just excuses about how the appointment notification came in on her day off. This appointment was booked a week in advance. Extremely unprofessional and terrible customer service. I liked some of the pieces and wanted help deciding which to buy. Thank you for helping me decide I should buy from a different retailer.

Big selection.. they sale living room furniture they a big selection on couches they always had…read morebeds frames . Beds and living room furniture .the staff was very welcoming and friendly I was able to pick out a sofa that day.. they were closing so I came back the next day to put my deposit.. even though they closed they still stayed and didn't rush when I was trying to decide on a couch.. they will even haul away your old furniture for a small fee..

It was pretty bad quality furniture , home elegance or something not happy that I waste my money…read morethere

We love Mid Century Mobler!!! We have several pieces from them including our latest - a gorgeous…read moreteak desk and we will definitely be back for more!

I cannot recommend Desiree and her team enough. They have a huge selection of high quality…read moreantiques, and the refinishing is gorgeous. I've included before and after photos of a bookcase we bought. All sticky drawers and rusty moving parts were fixed, and the final product is stunning!

Bought a Woody sofa. The seat cushion was not holding up. Cushion was replaced with one that was…read moreuncomfortable from day one. Sobu has refused to do anything about this. Terrible customer service. Do not recommend.

Love Sobu so much that our friends think we somehow share in the ownership structure ha! We…read moreparticularly love the oak pieces and have had a few for quite a long time but their rug collection is also very nice and we have two. Even though we've moved out of Oakland we still come visit whenever we are in town and regularly order to LA where we currently live. So glad to have discovered this store many years ago when we were living there and I think folks in other cities are missing out if they haven't discovered it too. I can't wait to buy my next piece - we have like 3 that were just waiting on a sale to buy :-)

Cary has consistently provided top of the line carpet and service. In our 20 years of working with…read moreCary, we have found him reliable and willing to go the distance with carpet mills when presented with any issue. Recently, Cary provided a great wool carpet for a bedroom. It is so fantastic to be able to source, high quality wool designs. Cary provided a carpet that did not need to be seamed even though, placing a seam would have been $ hundreds cheaper. (Cary graciously only charged us the lower amount as if we had gone with a seam) He just suggested we get it into the room without a seam. His installer also slid the entire carpet into the closet so that it too, did not need a seam! Just fantastic. My wife noted that the pattern stayed even along the length of the room. No varied pattern from edge to edge! This was amazing with a 1925 English Tudor. He is quality!

Our install was not a headache but a migrane. It took two months and three installation visits to…read morecomplete our simple job, repeatedly exposing us to COVID. Terrible communication, poor quality work, soooo many mistakes, horribly incovenienced, extremely stressful. On top of everything else, they attempted to charge me $500 over the price we agreed to. Avoid!

The name "Claremont Rug Company" almost seems a misnomer; in fact what they are selling are art…read moreworks for the floor. A visit to their beautiful gallery in north Oakland is like being in a bazaar in ancient Persia. This is one of the premier sources for true antique Persian rugs in the U.S. and we are fortunate to have them in the Bay Area. It is important to emphasize that this is not the place to go for the kind of new Persian-design rugs which can be found in most rug stores. With the current international sanctions on imports from Iran, these new rugs are woven in Pakistan, India or China, can be of reasonable quality and relatively inexpensive and may be all you need. But if you are interested in the real thing - antique hand knotted Persian rugs (at least 80 years old) with stunning natural vegetable dye colors in excellent condition - Claremont Rug Company is the place to go. The experience of visiting their gallery is unlike a visit to a typical rug showroom where a salesman will pull back a corner of each rug in a large pile of rugs in the approximate size range you are looking for. At Claremont Rug Company you are strongly advised to make an appointment so that you have the gallery to yourself. You most likely will be greeted by Jan David Winitz, the very personable owner. He is a longtime collector and extremely knowledgeable on all types of Persian rugs. After determining the correct size, Mr. Winitz will use his uncanny color sense to pick out rugs to show from his vast inventory. With his crew, Mr. Winitz lays out each rug so that you can view it in the whole from all sides. In this way my wife and I found three good prospects for each of the rooms where we needed rugs. We left the gallery with excellent pictures and descriptions of each of the rugs. There was absolutely no high-pressure salesmanship whatsoever. After a few days, when we determined that we wanted to take the next step, we called to make an appointment to have the rugs shown in our home. Mr. Winitz and his crew then came to our home and patiently laid out each prospective rug in its intended place. After we had chosen the rugs we wanted to purchase, they were taken away for cleaning and minor repairs and then returned and installed complete with padding. Claremont Rug Company obviously represents the very top of the rug market. These fine old rugs are not inexpensive, but we felt the prices for the rugs we purchased were reasonable given their extremely high quality and excellent condition and that we therefore absolutely got high value for the amount we paid. In addition, the whole selection and purchasing experience was very pleasant and satisfying, which is not always the case in buying rugs. If you are in the market for the very best ancient Persian rugs, we would highly recommend Claremont Rug Company. Even if you are not currently in the market, but just like the look of these beautiful works of art, you should get their brochures or catalog. Christine Winitz, Jan's wife and a collector herself, puts these together and they are true works of art on their own.

Shopping for a carpet here is an amazing experience. The carpets are works of art and the owner…read morehelps you pick one suited to your space. If you want to feel comfortable and happy while shopping for a carpet, go here.