They screwed up my order for pickup. When I get home I realize that they gave me the wrong rolls. I call and tell them of their mistake and they say they'll fix it. So I drive back and the manager tries to make me pay for my proper rolls (after I already paid for the wrong rolls). Eventually she says she'll give me one of them for free if I pay for the other set. I told her no and if that's how she's going to treat me then to just give me the one set of rolls. She goes into the back and takes the rolls out and destroys the other rolls before throwing the bag at me. Looks like she shoved her fingers in them. Absolutely unbelievable and unacceptable. I will never be going here again. That manager should be let go immediately. read more

Food is delicious, service? not so much. All the flavors from desert to sashimi were great. AYCE took 30 minutes to get food we added to our order, skimped out on mean in noodle dishes. read more

The food is amazing and the staff are very sweet. I really like their sesame chicken and they have so many options to pick from

This place has now changed it's name to makimono. I came in for dinner all you can eat (which is usually better than lunch all you can eat) & out of all the Makimono locations I've been to (pickering & ajax) this place is hands down the best location. The sashimi is nice and buttery with the right amount of fat content. The fried rice was perfectly done, it complements all the side dishes well - especially the chicken teriyaki. The sushi and maki rolls were okay, nothing special without soy sauce and wasabi. The staff at this location are pretty nice. They are all attentive for refills, quick with serving food, and friendly. read more

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This place has steadily gone down hill over the years. The decor and ambiance has held up but the sushi is basically fast food now. It is evident that there is very little care put into preparation and the quality of food is poor. There are many better options close by like Sushi Mountian. read more

Update: we frequent here enough to know that the quality has gone down and is really hit or miss. The service honestly sucks, they servers don't really greet you or do a good job with customer service. They're attentive, sure, but that's really the bare minimum when you're attending to people through their orders via an iPad. The quality of sashimi has gone down; they have squid sashimi which is nice but their salmon is often not as fresh even for ayce quality. Disappointing because this is still probably one of the better places for sushi, but certainly isn't amazing, even for Durham. read more

Tatemono - Salmon and squid sashimi, flying fish roe sushi and unagi sushi - Japanese Near Me - Whitby, Ontario

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Tatemono-new Makimono Worst place ever I don't want to say something bad so I just say don't even go there the worst service ever...... you can see they don't like their work food was so so ..... Never again read more

Tatemono - Worst place ever - Japanese Near Me - Whitby, Ontario

So we came in tonight and we're given the lunch menu even after asking why the options were limited. They never answered. So we filled up on the lunch menu (15.99) but have been charged 27.99 each because they can't change the price now! Vincent the uncaring manager did nothing but call me a liar for the situation. I eat here 4-5 times a month with work and will be no more. Absolutely atrocious customer service. Tatemono should be ashamed. read more

Tatemono - Tatemono gives lunch menu and charges double for dinner. Shameful. Manager Vincent calls me a liar. Nice. - Japanese Near Me - Whitby, Ontario

FEB 2021- most definitely do NOT recommend this location! Save yourself the disappointment and try the Oshawa location instead. A friend and I visited this location today and had the police called on us when we mentioned a concern with our bill. Without explaining or listening, they walked away and phoned the police and lied to the officer stating we tried to flee the restaurant. Not ONCE did we even leave our seat , we were under the impression they were going to be right back with the managers final decision and we're instead greeted by the police at our table. Competely confuses and humiliated. Please do not give this location your time and money. 0 star **** read more

We're giving it a 1-star only because 0-star is not available. We've been going here since they first opened up in Whitby. It was your standard sushi place when it first opened - nothing to write home about, but ok. Over the years the cost has gone up and the service and quality of the food has gone down. The avocado had a weird zingy flavour to it. Barely any rose on the California hand-rolls. Half the maki pieces didn't stay in tack. And you were lucky to get any salmon on the dishes that were actually salmon based. It's about $30/person for all-you can eat dinner - plus $2 for a green tea or pop. We ordered two green tea's, a pop and a couple of glasses of water. We got one green tea, one pop -nothing else. Asked a second time, still nothing. Asked the food delivery waitress instead - who finally got our waitress back to get us two waters. Never got the second green tea - so we told her to cancel it. Never received one of the orders. Noticed that the table next to us were commenting on how they received stuff they never ordered at all. Then as we were about to place our second round - the waitress came and said 'ok, you done, I get bill'. We said, no, we're still eating. Then she came back 5min later said, it was not us the other table. That table left looking annoyed - oh and yes - they got our missing dish. Ordered dessert - simple - two orders fried bananas and one order of coconut ice cream. But got chocolate ice cream - so sent it back. Another few minutes before the coconut ice cream came. When we got the bill - $72.27 for two adults with a tea and pop - we paid just that - the bill to the hostess. She informed the waitress that we did not tip on the bill - so almost immediately our waitress decided to come to the table - take the receipt that was on the table and proceed circle the total to explain to me that this total on the bill does not include a tip. A tip it given on good service. A better tip is given on great service. But sub par service - sorry - you do not deserve a tip. And as a sub par restaurant - we will never be going back. read more

I remember coming here a couple times, and I feel like all you do is wait. The restaurant is quite big, but they should have the staff to accommodate a large amount of people. Ordering with iPads is always fun. The food is pretty average, nothing really special that you couldn't find anywhere else. The plus side is it's close to the theatres, but give ample time in case your trying to catch a flick. read more

Sushi was ok, but all the waitresses are very unkind and no interest to serve or ask what we needed Only reason we came here was nice interior design but now we sure know that design and location doesnt have to do anything with how really they are. read more

In the mood for some good Japanese cuisine Tatemono pops into my head and I instantly need to fulfill my craving. Came in on Saturday night around 6pm and the restaurant is starting to fill up. The hostess asks if we want the AYCE or regular menu. I never order the AYCE here .... maybe I will one day but for now Regular menu it is. ***So Update - The last time I was here the water tasted like poison HOWEVER I have to say it tasted muchhhh better now and props to Tatemono for adding lemon to the water as well. I know I want a Bento Box (more bang for your buck) so I instantly flip to that section of the menu. I decide to go with Bento Box D which also comes with miso soup, salad, rice and fruits. BENTO BOX D $13.49 2 pcs shrimp and 5 pcs vegetable tempura, 1 pcs tuna sashimi, 2 pcs salmon sushi, 3 pcs California roll, 3 pcs gyoza, Choice of teriyaki salmon, chicken or beef I love the salad here it's served ice cold and the lettuce is always fresh and crispy and by far the best dressing at any asian resto I've ever tasted! Next comes out the sushi portion of the bento box which is plated separately. California rolls are prefect, salmon sushi fresh as it comes and the tuna sashimi equally fresh with no fishy taste. And then my heavenly bento box arrives. I decide to go with the beef teriyaki. I love that they ask you how you would like your beef cooked. Out it comes a heaping pile of beef cooked perfectly medium rare in that delicious teriyaki glaze not too sweet loved every bite. The tempura this time was soo crispy as were the gyozas perfectly cooked. We also decided to order an appetizer of Beef Skewers (3pc) - Skewered beef tenderloin glazed w/ teriyaki sauce The beef was really tender and delicious but had I realized we were getting such an ample portion of beef in our bento box I would have skipped this. Overall a fantastic meal! Service here is really good as all the waiters circle around and are able to assist you at anytime. They are always good at removing plates and keeping your glasses full. Portions here are huge which is why I don't feel the need to order off the AYCE menu. I definitely will be back the next time my Japanese cravings strike! read more

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The sushi here was okay, not particularly special or great and it was rather expensive for all you can eat dinner. There wasn't anything special on the menu. Good place if you are just going to hang out with friends. Service was great too! read more

Ordered thru door dash for pick up , was told would be ready in 20 mins , no problem. Arrived took a good 10 mins before any one came to the front and finally asked for my order # , told her I didn't have a number that I had ordered for pick up she finally found our order and proceeded to start it then . Got home and I've never seen such poorly wrapped sushi in my life was literally falling apart as we ate it . Only went here cause our go to was closed due to covid definitely will not go back read more

We opted to not go AYCE which is always a good idea when you have a 2.5 hour movie after. Here's a tip if you order a dynamite roll for $6.99 just get one order if you are average hungry as the rolls are HUGE! About twice the size of the AYCE version. We also had the $12 bento which they forgot to bring the Miso soup and salad and didn't know what type of fish they were serving. Service today was also pretty slow given that they were not that busy. read more

Tatemono - Japanese Near Me - Whitby, Ontario

No good. Expensive, but the quality is no better than you can get at the grocery store.

Food quality is great. Decor is awesome, very modern with high ceilings. Deserts at the end are a nice touch, a wider desert selection then your average sushi restaurant. Points for that one. We had the standard all you can eat menu at about 2 in the afternoon on a Friday. Decent customer turnout, all the staff staying very busy. We'll definitely come back, a nice location to know about that's in a major Whitby venue. read more

Tatemono - You know what this is. - Japanese Near Me - Whitby, Ontario

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Quality has gone consistently down hill, my last visit we sent 6 items back to the kitchen, the salmon wasn't pinboned( this is how people choke and die on a fish bone), the edamame was grey, we were served two dishes that were not ordered, after we stressed the anaphylaxis allergies to shrimp and avacado, both "mistake" orders were full of both. And half of the sushi was served made from hot rice( gag - seriously- this is food safety NO NO). Staff are not only rude( especially to overweight customers) but dismissive, incapable of righting a wrong, and the manager has no idea what he's doing. We were weekly visitors to this location, for a few years, now we're falling back on our ever faithful Sushi Mountain. And the water. It's disgusting. It can't possibly pass clean water read more

There is not too much to say about the food here as it is a typical AYCE in terms of flavour. The one thing I really like what that they had sashimi during their lunch menu. The sashimi is ok in taste...but the option is nice if you don't want rice. Huge drawbacks were $1.99/person charge for tea. I find that insanely high since its very close to cafe prices. Lunch is pretty expensive already at $19/person and it wouldn't be too hard to include tea... The service is very slow. We ended up getting hungry waiting in between orders. Overall, just an average place. read more

Great food, quick service, and variety. Food came out quickly. It was flavorful. There were many great options besides sushi there was Udon soup and many other yummy options. read more

I stopped half way through my meal to write this review in hopes that I can save someone the disappointment tonight. The cheese wontons are still gangster but everything else has gone down hill. RIP read more

Tatemono is located in the large AMC Plaza near Thickson Road in Whitby and is the sister to Makimono, which can be found in both Ajax and Pickering. I came here with my friend for my birthday dinner as I just moved to Whitby and wanted to find a good sushi joint to start going to. As noted above, Tatemono is the sister to Makimono so just about everything on the AYCE menu is on Tatemono's. And then a whole pile more! I was soooo surprised to see that Tatemono's menu has a number of Thai dishes and Chinese dishes to try out. And they're all reasonably sized so you can try a bit of everything. Some of the new things I tried on this visit (and the following visit two weeks later) were the coconut shrimp, super crispy with a nice sweet coconut sauce, garlic shrimp, almost a stir fry style with lots of veggies and chicken balls, little tiny ones, so cute! Everything was super tasty and all of the sushi was up to par with the normal standards at Makimono. Now service here has varied the few times I've come - my friend asked for a bottle of Blue and she had noooo idea what he was talking about. And he pointed to the menu item and everything and she still didn't quite get it. We were surprised when she came back with the right beer. We do get some things brought to us that are wrong, whether the waitresses can't read the menus or the kitchen can't read the orders is beyond me but it happens every time we go. The upsides to this particular resetaurant is definitely the expanded menu and the atmosphere. It's a much nicer feeling place than Makimono, feels a little more upscale and a little more private even if you're not in a booth. Overall, Tatemono was a great surprise and I'll continue to come back here and enjoy. Beware service at AYCE restaurants is never amazing so don't have high expecations there! read more

Seriously a disgrace Price: At $20 for allucaneat lunch (incl. tax + tip) it is roughly $4 more expensive than any other sushi place in Whitby. Food: Friend had teriyaki chicken which he enjoyed and short ribs (very, very tough) and wings which he didn't. I had golden California rolls (greasy), crab sushi (okay), and a variety of other sushi. Most of it was bearable but flooded with roe, too much nori and avocado. Also, fish wasn't too fresh, snapper was musty. Service: Annoying rule of one sheet per table, slow wait staff. (left $2 tip on $50 tab) Atmosphere: Nice décor, terrible music. read more

Came here for the first time and we will definitely be coming back the service was great especially for how busy the restaurant was the food came very quickly and was very tasty and flavourful and the price was fair for the amount of food which we ate I would recommend making a reservation ahead of time to avoid a long wait. We did and I saw many people waiting for a table so I was happy that we booked Ahead of time. The date of our visit was Saturday, January 21, 2017 read more

Here's an oriental restaurant that is located outside of any GTAs oriental hot spots but still delivers a pretty solid product. Located inside a big "restaurant mall", this place a lot of competition. They have to perform. And for the most part, they do. I remember the food to be good (not out-of-this-world fantastic but still good). It felt like it was a bit on the pricey side but not outrageous. read more

Go to sushi mountain in Whitby, Quality is so much better but cheaper. Food is okay at this restaurant, you order your dishes using the iPad, drinks are extra cost for all you can eat. I like sushi mountain in Whitby much better than this place tho. read more

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This has become my official favourite all-you-can-eat sushi spots. Stunning interior design paired with a streamlined menu of amazing (and fresh) cuisine. The sushi is perfection and passed the flavour test. You can tell the fish hasn't been frozen then thawed. Blech! A little more expensive than their sister-restaurant, Kakemono, it's well worth the few dollar difference. Bring your date here if they're sushi lovers. They'll be impressed. read more

Favourite spot for take out of non-gmo Asian food. Cooked very well, never makes my family feel sick or bloated after. We order through skip the dishes and the meal is always ready when we arrive. You get what you pay for. read more

My wife and I went yesterday and ordered the all you can eat dinner for $30 each. The service was prompt and friendly but that is where the positive about this place stops. The food ranged from average to gross. The sashimi did not taste fresh at all. I had salmon, mackerel, squid, surf clam and unagi. The unagi had a fishy taste. We also had salad, udon, edamame, and dynamite rolls. These were all average. I can't think of a single one of these I wanted to order again except the udon which was average at best. We usually order a la carte from Makimono in Pickering which is ok so I expected this place would be similar in quality. I was pretty surprised how bad it was given the price. I also usually know a sushi place is bad if my stomach gets upset while I am still in the restaurant. read more

Absolutely terrible food, all the flavours were off or non existent in the rice/noodle bowls, chicken was dry, teriyaki sauces were disgusting, would never go back. The only thing decent enough to eat was the Sashimi, even the edamame wasn't fit to eat. read more

Not much variety. Very Slow customer service Overpriced compared to what you can get from other places. read more

There hasn't been any real notable sushi joints in east durham. Then I found out about Tatemono (thanks Yelp). You have to drive a bit further down the 401 to reach Tatemono, but for you Oshawa, Whitby, and Pickering folk, no longer will you have to make a long journey to find a quaint restaurant selling some good sushi. I won't say its the best sushi I've ever had, but I can say its the best I've had in the area. They have a big menu, but sticking with sushi, they make all the notable signature rolls you often find in other establishments. The maki tasted fresh and was average sized portions. The sashimi pieces were enormous though. Actually, maybe too big?! I had to half each piece by itself. Maybe they were feeling generous that day. The signature rolls were a bit larger than what I've had in most other places; I had the dragon roll in particular, everything was just delicious, though somehow especially the shrimp. The pricing is a little bit more expensive, and by a little I mean $1-2 max on some items, by comparison to my regular sushi joints. Considering the portion sizes that I got, I would say I got tremendous value. The staff I experienced were patient and friendly. All in all, I would definitely eat here again the next time I'm in Whitby. And so should you! read more

A little above average for an all you can eat in Durham. Nothing too spectacular but the food seems fresh which is always important for raw fish. Seems a little pricy for lunch but I guess that is because you get sashimi in the menu. Selection seems ok but could have more compared to other places in the GTA. The service is a little on the slow side, had to wait a long time during the lunch hour rush. Our group was there for 1.5hr and it seems like not all the food can arrive in that time. Surprisingly the tempura actually took long. The staff are actually Chinese so I gues it is a Chinese owned Japanese restaurant (not uncommon) read more

I never expected to find such a good Jap restaurant in Whitby, but lord behold... Value: Outstanding. $14.95 for Mon-Thurs lunch buffet. And their selection of food on the menu is staggering. The main focus is on Japanese food, but it extends out to some Chinese and Thai. Sushi, Noodles, Stir-Fry, Kasu, etc... tea and soft drinks are also included, as are icecream for dessert. Quality: Besides a couple of odd fried frozen items (like fried scallops & fried calamari), everything else was made fresh and to order. Maki rolls were awesome, as were the sushi. Garlic steak and beef wrapped green onions were outstanding. Tempuras were pipping hot and crispy. Service: Very friendly and attentive.. and pretty quick too. I can't say anything really bad.. even the location is good (free parking, in a big plaza).. so they get my 5-stars. read more

Food lacked flavour and freshness. The only shining light was Basil Chicken. However it was cold. Food came fast and furious.

I am a fan, that's true with a couple concerns... Lots of choices for all you can eat compared to other places. Also included non raw items so good for my friends who don't enjoy raw. Service was mediocre at best - felt like there was no connection between staff - more robotic in nature. My main complaint would be the cleanliness of the bathrooms [too bad i can't post a picture]. The corners of the stalls seemed to have built up yuck on the floors. Hmmm, too bad. read more

Really good food and really good service. The noodles and fried rice are the best I've ever had - and my boyfriend loves their sushi more than anywhere else. The waitstaff are always around and the service is really fast every time I've been there. They're very good at accommodating large groups. The iPad system is genius. read more

Me and my family didn't even get to eat here! The blonde hostess wasn't even friendly, she came off rude! I'm not sure how she even managed to get that job she didn't even look like she wanted to be there. We ended walking out and finding another place! read more

Although the food is decent - the AYCE menu has plenty of options, it is totally unacceptable that only payment methods are cash or credit. There's a private ATM machine on site, undoubtedly earning a premium for the owners, so they are taking a little extra cut from each bill ... you just don't realize it. If they weren't trying to make an extra buck at the expense of patrons, this restaurant could be a solid 3 based on the menu alone. read more