I wrote a review of this company late in 2025 because of not great service. I'd hoped after several back and forth communication with TARP that service would improve. I was wrong. If it were possible to give a negative star, I would have done so. In their contract they stipulated that snow removal would be done within 12-24 hours. That NEVER happened. At best they got to it 3 days after it stopped snowing. They stipulated that they would put salt down as part of the original invoice. They did not do so after the first snow removal, which created problems moving forward given the brutally cold weather. Not only that, but I had to spend time going back and forth with them reminding them and sharing evidence that they told us they would do this at no additional expense when they said we would have to pay more for salt. I extended them the benefit of the doubt and each time they failed to live up to their contractual agreement. I finally terminated the contract and requested a refund for the days left in the contract. I've heard crickets from them. To say I am annoyed with this company is an understatement. I am also annoyed with YELP. I trusted that they vet contractors. I trusted that their Yelp guarantee meant something. It doesn't. When TARP ignored my request for a partial refund I filed a Yelp guarantee claim. They responded that I should contact the deadbeat contractor because their claims had to be filed within 30 days of payment. First one would think that such crucial information would be front and center of any description of the guarantee. It was not. Second, for snow removal contracts where the norm is to require upfront payment that rule is problematic. I had negotiated a 2 part payment with TARP because I didn't know them. My last payment was 2 weeks over YELP's 30 day timeframe. I asked Yelp for a grace period and explained that I had cervical spine surgery in January and have been out of commission until now. We will see how they respond. I am hoping that I will not end up having to put Yelp in the same category as TARP; a business that I will never do business with again. read more