If you are moving to a new home or refreshing a space, this is the place. There is always something…read moreto find for the entire house or even gifts. The prices, clean/organized store and the customer service are a win-win. The only drawback is that the Woodbury Center location is a drive at your own risk. I have almost been run over more than a few times by women with big hats, sun visor hats or speeders zooming through the parking lot.

I have been coming to this location for a long time, but unfortunately this experience was…read moreextremely disappointing. I asked one of the employees if I could speak with the manager, Catalina. The employee was very helpful and genuinely tried her best to find the manager for me. She went to look for Catalina and came back telling me that Catalina was "busy." I waited about 20 minutes, but Catalina still never came out to speak with me. I want to make it clear that the employee who helped me did everything she could, and I really appreciate her effort. My concern is specifically with how the manager handled the situation. I felt completely brushed off and unimportant as a customer. I believe a manager should take a moment to address a customer who has specifically asked to speak with them, especially after an employee has already gone out of their way to find them. I have been coming here for a long time, which makes this experience even more disappointing. I hope management looks into this situation and how customers are being treated at this location.

made an online order for pickup and the pickup process is so easy. you can just find your last name…read moreon the pick up shelf and pick up the bag in the corresponding bag, and they've transitioned from plastic bags to paper bags! which is very exciting otherwise, michaels always has such a good selection of beginner to intermediate craft supplies and organizational tools too. the site keeps track of stock within the store and i appreciate that when checking what's available before going to the store. as a fiber artist, i think there needs to be a larger selection of yarns made of natural material but i understand that that gets expensive. love the selection of tools for fiber arts and the existing cotton yarn selection always check for coupons!! there's always something

Was a wonderful party for our 6 year old. Great service and reasonable pricing. Kids had a great…read moretime and parents had a place to sit back and relax for the hour the kids were occupied

This review is specifically regarding Emily, the Associate Manager at the Miniso location in…read moreUniversity Town Center. I was genuinely looking forward to redeeming my $25 birthday reward this evening. I spent about 30 minutes shopping in the store (and only in hindsight realized that no one acknowledged or greeted me, which unfortunately tracks given the management experience I later encountered). When I was ready to check out, I asked a sales associate if I could combine a blind box ($17.99) and a blind bag ($7.99) to apply my $25 birthday reward and pay any remaining balance if needed. The associate was kind and helpful, saying "it can't hurt to try," and proceeded to scan both items. We quickly noticed that the system automatically applied the reward to the lower-priced item ($7.99), leaving the $17.99 blind box as the remaining charge. I completely understood what had happened. At that point, I politely asked if the transaction could be canceled so I could redeem my birthday reward properly in a new transaction. That's when the situation took a sharp turn. The associate called over the manager, Emily, who informed me that: 1. the transaction could not be canceled, 2. my birthday reward had already been redeemed and could not be reversed 3. I would need to pay for the item or else her "entire sales calculations would be ruined for the day and the register won't be useable." Emily stated that the POS screen would remain "stuck" showing an amount owed until I paid. I explained that I was not taking either item and was not comfortable being forced into paying full price for what should have been a free birthday reward, especially when the issue stemmed from the system and internal process, not from anything I did. Emily then suggested that I purchase the item at full price and "try" to return it later. When I asked whether the item would even be returnable, she admitted she didn't know and said it would be "taking a chance." She later contradicted herself by stating that the blind box wasn't eligible for the birthday reward at all (I almost laughed at this point haha) yet I was still expected to pay for it because it had scanned incorrectly. At one point, she asked me to remain there while she contacted her District Manager because, according to her, the sales in the system were now "ruined." I calmly explained that I wasn't trying to be difficult or rude, but a POS error or lack of training should not become the customer's responsibility. I ultimately left the store with nothing except a birthday reward that was marked as redeemed, despite me never receiving or taking any item. To the District Manager of this location, if you're reading this: there is a clear disconnect here. The situation highlighted a lack of customer service, inadequate POS (point-of-sale) knowledge, and uncertainty around basic return and reward policies. At the end of the interaction, I was even willing to simply redeem the lower-value $7.99 item just to move on, but I was told I still needed to pay for the higher-priced item in order to receive anything for free. Emily showed no concern, warmth, or flexibility throughout the interaction. It was a truly bizarre and frustrating experience. I sincerely hope Miniso's customer service team can reverse the birthday reward redemption, as it was never actually redeemed or taken home, only "marked as such" due to poor handling of the situation. Unfortunately, Emily's dismissive attitude, lack of system knowledge, and complete absence of customer care turned what should have been a simple birthday reward redemption into a frustrating and unnecessary experience.

They have an odd return policy. I purchased an item on the self-checkout kiosk that I ended up…read moreneeding to return. The receipt says the return needs to be made within 7 days. I went into the store to return a bag and they said I can't because I used my points ($1 lol). So because I used my points, it makes it a final sale and can't return. I explained to the two employees helping me that it doesn't say anything about final sale before purchasing. The employee then gets my receipt and says "it says here that no promotional items can be returned" I asked if they could have a sign on the kiosk to let people know, since they only state it on the receipt AFTER you purchase, which... at that point it's too late (which I assume is on purpose) The guy working said "I mean... I could put a sign but my boss will take it down anyway." He also said "you can contact customer service if you want your dollar back that bad." I explained it's not about the dollar, but not having a clear policy. Im sure it's not the employees fault, but regardless, the policy is odd, not stated before purchasing, and no help afterwards. So if you think you'll be returning something, don't use your points (which at that point... why even have a rewards point system? lol) Anyway, I just said thanks and left with the bag. The store overall is fine, and they have cute things which is why I gave it two .

Was not expecting to stumble upon such a well stocked Daiso!…read more Happened to be in the area and drove past this location, I had been meaning to make a trip for a few essentials so figured why not pop in for convenience sake. Walked in to one of the most stocked Daisos I've visited, the store was clean, organized, and I found a couple items I haven't seen at their Irvine location. If you're in the area, it's worth a visit!

I always love me some Daiso! Most of the time I go in with no particular need or expectation and…read moreend up leaving with lots of small things that solve issues I didn't even realize I had, and this trip was no exception. :P The selection is good at this location as it's a good size. For the most part they all have their standard items, but I do feel like there's some randomization as well as each location has me finding things I didn't see previously. Always pleased with the selection. The service is consistently friendly, and they're always working hard to keep the lines moving. The value is in the fun products for sure, usually low priced, but of a good quality.

My husband and I went in to this location to buy a bunch of hand sanitizer for our nieces bridal…read moreshower. Abigail could not have been more helpful. We needed to do a few transactions and she was so sweet and patient. She is the definition of customer service. Thank you Abigail!

I love this place. They have the best scents from sweet to citrus. My favorites are the peach,…read morestrawberry, and champagne toast. The hand sanitizer holders are so cute too. I got a penguin wearing a rhinestone scarf last year for the holidays. Can't wait to see their new holiday line this year. The body mists are the best. They smell delicious spraying on! The perfumes last longer and are great too. Meet the SA today, Teri was the best. She knew all the products. She was so helpful. She was able to help on the sales floor and at the register. She saw me standing in line for some time and came over to help. THANKS TERI! HAPPY SCENTING!!

Cute Miniso store at the Irvine Spectrum…read more My niece wanted to check this store out so we stepped inside to look around. It's smaller than most but it's very clean and well-organized. But it carries mostly stuff for kids.

Miniso is a wonderful place to shop for cute knickknacks and household items, such as Hello Kitty…read moretote bags or Pooh Bear silverware and My Melody slippers. Don't be confused by their Japanese inspired items - Miniso is actually owned by a Chinese company, and because of this, some of their things are cheaper than similar Hello Kitty items you may find at Sanrio. The best time to shop at Miniso is when they have sales or clearance items. They mark down their prices by a lot! Miniso can now be found at most malls and shopping centers in our area. However, I feel the entrance and layout of the Irvine store is a bit different than the other locations I've visited. Upon walking in, the aisles are very narrow. It is not easy to get inside or exit out of the store if there's people standing in the front. The store itself is very clean and organized. The staff didn't really acknowledge any of the customers - they all just looked bored. Surprisingly, my daughter did not find anything that she liked and we thankfully walked out empty handed. :)

Finally a Dollar Tree that has more positive reviews than negative. I like that. People are so good…read moreat focusing on the bad/negative; than what's under their nose with good, positive things and people around them. Since I was in the Costa Mesa area on the 16th of last month, after I walked out of El Pollo Loco, I noticed this Dollar Tree and decided to walk in. Well, I did at 3pm, and got a nice, friendly welcome from Lulu and Patricia. Julian was also personable, helpful and friendly. He was my cashier. Store was fully stocked, organized and clean. As most of us know, Dollar Tree is not a high end store, but it's a nice, cozy place to find good items. They have a great section of balloons, which I purchased 2 of. One, a Happy Birthday for my friend's daughter, and one for me. Just because I love balloons. Only a buck for each. They have you covered on all aisles from A to Z. As I was navigating their nicely spread aisles, I noticed some things that I needed and wanted. Got pencils (pack of 10), one 4x6 frame, a beautiful photo on canvas-red rose, white-out, giant paper clips, one transparent storage container. You can put Q-tips, swabs, cotton, or whatever. I also bought 2 large print puzzle books, 2 mini fans, 2 deodorants, Tylenol, (count of 100), a wooden cross, a small square, inspirational plaque, a round woven plate, for anything and everything that you can use it for. I put my spare change, gate remote control, and my keys in it. A small, narrow vase, an artificial colorful flower, a pizza cutter, and 3 travel pack toothpaste. For all that, I only spent $40.75, not including tax. I wish this Dollar Tree was closer to my area. The ones by my area don't always have everything, and sometimes customer service can be hit or miss. Thank you all, very much.

Solid dollar tree location, all your usual products, tons of snacks, and balloon service…read more They have a small freezer section in the back as well. The staff is always really friendly and it's conveniently located right off the main road so you can really pop in and out and grab what you need without fussing with a big parking lot etc.