I went here on Wednesday, April 5 to take my girls Easter shopping. It turned out to be a bad day for me. I was helping my girls look for sizes in the girls department and in the women's area. Between both departments I misplaced my phone and panicked right away to go search for it. I back tracked many times knowing that whoever is in that area knows I am panicking looking for my phone. I was hopeful that someone would return it to guest services. I even stayed for almost 3 hours in the store returning back and forth to guest services. I left my contact information with Laila who wrote my information on a small piece of paper. One of the guest services person named Daria who is one of the managers was kind enough to walk around each location I passed trying to help me locate it. I asked her if it was possible that we can check to see on the security camera to track the areas I have been and then I can see who could have picked it up. She said, no because the phone is so small the camera would not be able to see it. My husband tried to call it but it would go directly to voicemail meaning that someone was up to no good and knew they had no intentions of returning it. Anyways, my reason for this review is I believe if Target allowed me to see security camera footage of who picked up my phone I could have located the person while they were in the store and got it back. I went back the following day again hoping that I would hear good news that someone returned it. But no luck. To the person with no heart to return my lost phone you have caused me a lot of misery and money to have to get a new one. I am saddened because that is my personal stuff in my phone pictures, text, things that you care nothing about. Thanks for the misery.
Update to my review. Around 5:21PM my husband received a phone call from Daria at Target. She left a voicemail saying she remembered the description of my phone and today found it in the lost and found drawer. I called the number back and spoke to her and she said, I can come pick it up. I went to guest services asked a employee if Daria was in and he said, I am sorry I don't know anybody by that name. I wait in line with my kids hoping to see her pass by. When it was my turn at guest services I mention to Jenny if Daria is in? And she looks at me and says there is nobody with that name. I said, she called me and said, she found my phone in the lost and found and said I can pick it up. They open the drawer and hand me my phone after describing it to them. Unsure of the name of the lady who handed it to me. I walked off with my kids happy to be reunited with my phone again. Yay! Then, I notice my phone says there is no SIM card. Ugh!!!! I didn't bother going back to guest services as I was just happy to have it back with all my apps, memorable pictures, contact info, etc. This means only one thing and that is boo to the person that tried for the past two days to try to keep my phone for themselves and connect it to use. Thank you to Daria for remembering and taking the time to call me back after you noticed it was in lost and found. read more