Let's start with the good stuff. They were fully stocked on arts and crafts things, food, and beverages: They were not fully stocked on board games and toys. I didn't like that fully grown adults were in line for Pokemon cards preventing kids from getting anything in addition to these adults were blocking pathways for shoppers. There were a lot of cashiers available to eliminate possible lines. The person in charge at the self checkout line was too busy on her phone to look at customers and to see if they need help. read more

Target - Department Stores Near Me - San Jose, California

I purchased a kitchen appliance online and it was on sale. When I received the shipment, the appliance wasn't in the plastic bag of the box. When I opened up the lid of the appliance, it smelled like food and there was food residue still in the pot. Disgusting!! I returned it at the store and they gave me a refund instead of an exchange as there were none available. I asked if they can order online and have it shipped to me and they said I could do that on my own. But then I asked if I would still be honored the sales price. They told me that I would have to call and ask. So I contacted Target and was told that they would give me $10 towards a future purchase. That wouldn't be the sales price, I'd still be paying more. Not doing it. So disappointed, unacceptable. read more

I was extremely impressed with the customer service at this Target location. I arrived a little over 30 minutes before the store opened to wait in line for the Starbucks Bearista cup. Before opening, an employee named Darlene counted the people in line several times to ensure that the first 24 people would receive a cup. I happened to be the last person in that group. Unfortunately, when it was my turn to purchase the cup, I was told they had already sold out. The person in front of me got the last one. I explained that I had been counted several times and was assured that I was the last person eligible to receive one. I also pointed out someone who arrived late and cut the line. (Someone appearing to be known by the employees there.) Rather than dismissing the situation, the team took it seriously. They reviewed the security footage and confirmed that someone had cut the line and purchased a cup ahead of me. The staff went above and beyond to make things right. They spoke with the customer who had cut the line, who then returned the cup so I could purchase it instead. The Target general manager, Andrea, also apologized for the inconvenience and generously provided me with a gift card. I was genuinely impressed with how professionally and fairly everyone handled the situation from start to finish. Their commitment to doing the right thing and following through made a lasting impression on me. I will absolutely continue shopping at this location and tell all my friends and family because their customer service is truly top-notch. (I also want to mention that deep in my heart, I forgave the person who cut the line. She later came back and apologized to me, which I appreciated. I wouldn't have made such a big deal of it had I not waited in line for a long time, plus the fact that the cup I was trying to buy was for my daughter who loves Starbucks, the color pink, and who I lovingly call "Bear".) read more

Target - Starbucks Bearista Cup - Department Stores Near Me - San Jose, California

This specific Target location has had its share of ups and downs. We go because it's close to home and have what we need for the most part. They have items locked up and it takes a million years for someone to come unlock and give us the the items we need. I'd suggest doing a pick up for those items because it eliminates the wait time. With that being said, this review is for the Starbucks barista that took our order this morning. She was very sweet and I enjoyed her recommendation to try the Iced Pecan Crunch Oatmilk Latte. It was very yummy. I didn't get her name but she wore pig tails and her service was top notch. Service with a smile :) read more

Target - Our barista wrote a cute message on our cups today :) - Department Stores Near Me - San Jose, California

Line at guest service all the way to clothing department with one cashier and the management team just doesn't care. Either this is the slowest cashier on the planet or work ethics have gone down the drain in the last decade. read more

Target - Department Stores Near Me - San Jose, California

So me and my dad went to Target and spent half an hour frustrated trying to find an item until at the front of the store my dad asked this employee named Isaiah he immediately helped us and even took us exactly to where the item we need is also beforehand he was always greeting costumers when they were walking in. He's awesome and also a lifesaver!!!!! read more

Target is a nice store to shop for clothing, groceries, toys, electronics, kitchen ware, bathroom accessories, office, school, automotive, etc. There are a lot of parking spaces available as Target and Walgreens are the mainstays of this strip mall. read more

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We were on the hunt for Christmas mini stockings embroidered with letters since they don't have them online and you have to get them in stores. Well we decided to try out this Target. L O C A T I O N This Target is located in a fairly large plaza that used to have an Island Pacific. It feels a bit abandoned though there are a few smaller stores around. There's a large parking lot though most of the closer spots are taken, you can at least park a little further and walk over. I guess with the Island Pacific it might have been more crazy but since it's closed, it's a little easier to find parking. I N S I D E It feels like a typical Target as most have said. There's self check out which is nice. The layout in every Target is similar but different...if you know what I mean. S T O C K We felt that that stock here was plentiful which is nice. We were searching specifically for Christmas stuff which all seasonal stuff is generally in the back corner so you have to walk through most of the store to get to it. We also were trying to find very specific packaged promotion of Doritos, Rockstar and/or Mountain Dew which they didn't have but I knew it might be difficult S E R V I C E While we were searching for stuff, an employee did ask us if we needed to find something which was kind of nice cause he didn't have to ask but he did! We did pay at the self check out which is always convenient. O V E R A L L A nice little Target and I'm sure it's nice to have one in the neighborhood to get some things you need here and there. The staff is quite nice at least the one we interacted with. It's not our closest Target, but it's a good one if you do live nearby. read more

Disappointed by One Store, Helped by Another. Inconsistent Return Experience. I recently tried to return multiple new and unopened Blink cameras bundles to this Target store, all well within the return window and with valid receipts. The total value was around $400, and everything was sealed. Adam, an employee at the return counter, began processing the return without any issue. But then another employee, Alyssa, stepped in and abruptly shut it down. Now, both Adam and Alyssa are refusing to process the scanned returns. Reason for return: Change of mind due to new model of blink cameras that came out and we prefer that one. Same with the speakers that we were gonna return (they didn't scan these at all). She claimed they don't accept high-value electronics unless they were purchased at that specific store, which was shocking since Target's return policy says returns can be processed at any location as long as you have proof of purchase. She told me she could "make an exception" for one item only and refused to take the rest, saying I'd have to drive back to the store I originally bought them from (an hour away as I bought it when I visited family). When I asked if I could return more items separately, she firmly said no. Confused and frustrated, we went to another Target nearby, just 10 minutes away and they processed the full return without any issue at all. We've always shopped at Target because of the flexibility and convenience their return policy promises, especially when buying electronics. This experience made us feel like we were doing something wrong even though we followed every rule: brand new, sealed products, valid receipts, and within the stated return timeframe. It's incredibly frustrating that Target's return policy seems to be enforced based on personal bias or familiarity, rather than the actual guidelines. We were turned away for reasons not supported by their official return policy, which made the experience feel unfair and even personal. I hope Target provides better consistency and additional training so customers aren't turned away when they're simply trying to follow store policy. read more

I ordered online kid multivitamin gummies from Target on 2155 Morrill Ave San Jose, CA 95132. However, the merchandize I ended up getting is completely not consumable, maybe due to conditions under which they were kept, all the gummies inside all turned into one big lump, with some even leaking out of the lid, the lid is stuck in place, I had to use a screw driver to pry it open to see how bad it is. I expect more from Target, the most basic visual check would have prevented such merchandize from shipping out, I don't know what else went bad in their warehouse and I'm sure this isn't just one isolated incident. read more

Target - Department Stores Near Me - San Jose, California

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I've been going to this location for the last 13 years and it is looking more and more horrible. Restrooms and Carts don't work and are filthy disgusting. Management really needs to do better for this location. read more

Target (Morrill) used to be a nice place to go shopping, but nowadays I no longer feel safe because there are always loiters sitting around and leaving trash everywhere! Retailers need to understand that it's not just the inside of their stores require maintenance - the outside is equally important! read more

Double check the prices when you check out. The sale price did not come up even though I entered my phone number.

A very clean store and it was the only Target in the area that had the items I was looking for. There was even a Disney store inside. It was super easy to get what I wanted, pay and leave. I do wish that there were more shopping baskets throughout the store. I had to walk to the front of the store to get one after thinking that I didn't need one. Prices are the same as other locations. read more

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I'm freaked out after shopping at this Target . On 6-17-2025 9:45pm on aisle G18 in-between the chips and freezer the bottom panel of freezer I saw 2 big rats running in and hiding inside freezer below the freezer door Please get pest control asap at Target store. 2155 Morrill Ave San Jose, CA 95132-1130 read more

I went there to buy a few Target Gift cards for my kids' teachers. However, It turns out one of the gift cards I paid for, was NOT funded at all, due to whatever reasons. This is not okay!!! read more

This is like any Target but this target is different. Or it is the same as any Target but the one I usually go to is not this one. Well, I was in line to self-checkout and someone was scanning their items, and just left. They didn't get caught or anything. Which is sad. What is wrong with the world? Other than that situation, it is clean but the workers are not doing anything. It is very empty with all employees in one area of Target talking. read more

If I could rate this target negative stars I would. I did a pick up order for this location and I waited 40 minutes. When associate came out with the cart FINALLY, he left the cart full of pick up orders unattended OUTSIDE. Someone could have easily grabbed a bag out of the cart and stole my order or someone else's waiting. When he finally reached my car no apologizes for the wait and he was dancing with my order.. took his sweet time as well handling me my order. Never going to this target again. read more

Target - Left the cart unattended - Department Stores Near Me - San Jose, California

The market area is always gross. be aware of expiration dates and unfortunately this was inside of the lettuce head. read more

Target - Department Stores Near Me - San Jose, California

Big thanks to the tall security guy wearing a yellow vest . I came in about one hour ago today just picking up a few stuff. I Ddnt realize my phone died and I'm unable to get to my car. I asked for his help . He charged my phone until it has enough juice for me to open my car. I also didn't bring my wallet inside the store , thinking I can pay through my phone anyway. So with no wallet, no cellphone battery, I felt so helpless. Thanks for going an extra mile. And charging my phone . read more

Pretty solid store. It's conveniently located for me, clean, has pretty much everything I need, and even has a Starbucks inside (as to be expected). Also, the cashier I had was the sweetest older lady. I can't speak for everyone that works at this location, but I do know there's at least one stellar cashier. read more

Thai was doing a great job today! He was closing alone and was being very attentive while staying on top of the many customers in line read more

Target - Thai was doing a great work closing alone today! He was cery attentive and stayed on top of the many customers lined up. - Department Stores Near Me - San Jose, California

Wow, what had this Target location become in a post-pandemic world? If this Target wasn't near my house and gym, I would've gone to another one. They made the self checkout debit/credit card only, and there are usually just one or two registers open for cash or card. The lines are so long nowadays. I added one star for the Starbucks inside the store. They may be swamped, but they always do a great job with their coffee and tea drinks. read more

Target - Tall caramel frappuccino. - Department Stores Near Me - San Jose, California

More problems at this Target location. Was there yesterday and price was wrong on 1of 4 items. 2 weeks before it was 4 of 5 items. There was a problem before on 1 item but saw it after I got home. Never seen a problem at the Target(Hillsdale) where I live, just the one by my work. Target corporation needs to look into this, might be a manger doing this and pocketing millions of dollars. .01 to 1 dollars per item in a store equals millions over time. read more

Hell nah there's never any employees working the floor if you need help. If you do it takes forever. They also have everything locked in cages so you need help and they still take no less than 15 minutes to help. Whoever manages this store needs to be fired. Target is so expensive you can afford more employees. read more

This isn't my usual Target, but I always make a point to visit when I'm in town. It's well stocked, and on weekdays, it's noticeably less busy compared to the one near my house. Parking has never been an issue here. I'm writing this review because I received exceptional customer service from Daniel at the Starbucks inside. He's incredibly passionate about his work and very friendly. It's rare to find that level of service at a Starbucks within a Target! read more

Target has been a plus during this covid season. From day 1 they were organized in how they ran limited capacity, provided signs outside if they were out of anything before you went in. Earlier on they had lines as needed outside to adhere to capacity. They also wiped down the check out area in-between customers. It was comforting that they actually followed protocol. The staff is friendly and wears masks and gloves at check out and they provide hand sanitizer there and as you walk inside the store. There is always staff at check out that is helping coordinate any lines that start to grow to enforce social distancing. This store has re-organized some of the store, and it looks nice! It is clean and upgraded. They are also good about ordering online and drive up pick up. They've been great to work with. I've always been a fan of Target and i'm glad that they've stepped up to the plate during the pandemic. read more

Target - Outside - Department Stores Near Me - San Jose, California

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Avoid this Target at all costs. Morrill used to be better than Capitol Target but now it's worse. The lack of staff at registers has been an issue for months and nothing has been done. The self checkout isn't any better. Not all self checkout registers are working. If assistance is needed, there is no employee available to assist. The one star is for drive up-pick up. That is at least efficient. I suggest going to Walgreens for items that can be found at Target. The lines will be shorter. read more

I've never had an issue with any target drive up/ pick up until the other night April 8th, I had a drive up order to pick up, a store associate came to confirm my order and said he'll come back, and with no sense of urgency walked back to the front of the store and was standing outside with his peer smoking a joint, walks back inside and still waiting, he comes back outside to meet some more of his co-workers all wearing orange vests and all passing around the doobie, I had to call them to let them know I was still waiting, a different guy comes and apologizes and asks if it was him who missed my order and I said no it was the other kid. I called to speak with a manager afterwards and ask if this is how they run their store and keep their people accountable because the amount of time I waited was ridiculous and shouldn't have taken more than 10 minutes and given that it was late at night it wasn't that busy and I understand they got other tasks but come on smoking a joint on the job but get your crap together and hire people with good customer service. This is unacceptable read more

I visited this store in the afternoon and had a great experience. Compared to the other North San Jose location, this one is smaller but it was well-organized. Super easy parking, not busy at all, and everything was fully stocked. The staff at the counter were so nice and helpful, really made the visit feel easy and friendly. read more

Really really really long lines only one or two people working at the registers if there's three people working you will get lucky but still horrendous lines stuff is misplaced everywhere if no one's going to say this I'm going to have to say this that's why I'm writing this review one star take it or leave the store. Also some machine itself check out is always going to be broken. read more

I like how bright this store is and the different merch that this store has in comparison to the one back home. The people who work here aren't the friendliest but at least I was able to figure out where things were in this store. Staff seem so unhappy and some seem like they really hate their jobs. There was one person who sent me on a literal wild goose chase looking for a toothbrush. One person told me to look along the back wall where the travel items were and another told me to look beyond where the kids oral care wall display was. Umm, you were both kinda wrong but I was able to figure it out. I wasn't so asily able to find the items that I was looking for but, once again, I managed. Parking was easy, luckily. I'm glad that there were enough shopping carts inside for everyone. The cash wrap lines were long and lots of the cashiers were having issues but it just required a little more patience. read more

Tried to trust in target's system and yet it failed again. Makes me want to just buy stuff online instead of driving to a store. At this point, amazon seems more reliable!? Checked for an item online. - in stock for this store - went to store, not in the isle that the website said - asked associate - associates hand held device said 0 in stock - asked another associate if in stock in other stores? - associate response: it shows we have it in stock, but it's in the truck and we can't unload right now because they are on break ‍ read more

I never usually have issues here but during my recent visit, I saw the FATTEST rat scurry across my path in the ice cream section. I was quite disturbed but honestly he was probably there just for the vibes as I was too. Please get this checked out Hope this helps! :) read more

This is a very clean store for the first time back into a target and it actually clean and it is quiet as well. For instance check out the restaurant they are actually really clean and they smell good trash is not everywhere as well. Yeah I knowThis is one of the better target that I have been two and a while also everything is nice and neat and clean as well. read more

Target - Men's restroom - Department Stores Near Me - San Jose, California

I don't know if it's this Target but customer service is always lacking. Whenever I go here, I always try to avoid talking to the workers because of their lack of knowledge, generosity, attention, and helpfulness. As a former retail worker myself, I always do above and beyond for my customers. I'm not saying every employee doesn't, but it seems like some need more training in customer service. I will continue to do self checkout/order pickups from now on. read more

I had a bad experience again for shopping in this Target. My daughter and I were trying on some clothes on 9/15/2024 around 5-6pm (Sunday). The employee was very rude to us and were trying so hard to avoid doing her job. She kept on harassing me and even locked all 5 dressing rooms so 3 customers have to wait in line for my dressing room. So I addressed this issue to the store manager David. David didn't care to come to talk to me. Another employee Isabel told me this was what they had been doing. Locked all the dressing room when they are short-staff. So she was trying to tell me, the employee can spend the time to harass me and locked all the 5 other dressing rooms instead of helping other customers who weee waiting in line because they were short-staffed. Well I guess this Target wanted all customers not to come here so they can avoid doing their job and be relax. I'm so shocked that even the management is so irresponsible and lack of respect for customers. I'LL NEVER COME BACK TO THIS TARGET AGAIN read more

Usually the workers are so nice here but today was not the day.. the cashier ignored me after I greeted her and rolled her eyes at me. She did it another 10 times after that. She spoke Spanish but when I said I'm sorry I don't speak Spanish, she rolled her eyes again and spoke under her breath mumbling Spanish. I'm Hispanic, it's honestly so conflicting when other Hispanics judge me for not speaking the language. Starbucks employee wasn't having a good day either, they weren't happy to get another customer or to take my order. I've worked in the customer service industry before so I understand when someone's having a bad day but being straight rude to a random a person when they're being polite and nice to you is disrespectful. I hope they were just having a bad day or something.. read more

One of the worst Targets to go to. Always 1 or 2 registers open, never anything in stock, can't find an associate if you need 'em or they are hiding somewhere in the store to avoid helping anyone, and then you got kids running around everywhere picking up huge rug rolls and having Star Wars fights and customers just looking. Finally, found one associate in the corner just texting per usual. Loll stay away from this location!!!! read more

Everytime I decide to shop here, because it is close to my job, I soon regret it! Always, a line for checkout. Today was extremely painful! Should not have an individual who takes extremely long to check out a person with 4-6 items ( alcohol so unable to do self ckout). But pls, this individual could barely left the laundry detergent, could barely read DLID, then to hand customer their receipt . At least give her a helper!!! I am a senior too! read more