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San Jose, CA

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Target

2.9 (330 reviews)
Open • 8:00 am - 10:00 pm
Updated 2 months ago

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Reviews With Photos

Our barista wrote a cute message on our cups today :)
Anna K.

This specific Target location has had its share of ups and downs. We go because it's close to home and have what we need for the most part. They have items locked up and it takes a million years for someone to come unlock and give us the the items we need. I'd suggest doing a pick up for those items because it eliminates the wait time. With that being said, this review is for the Starbucks barista that took our order this morning. She was very sweet and I enjoyed her recommendation to try the Iced Pecan Crunch Oatmilk Latte. It was very yummy. I didn't get her name but she wore pig tails and her service was top notch. Service with a smile :)

Starbucks Bearista Cup

I was extremely impressed with the customer service at this Target location. I arrived a little over 30 minutes before the store opened to wait in line for the Starbucks Bearista cup. Before opening, an employee named Darlene counted the people in line several times to ensure that the first 24 people would receive a cup. I happened to be the last person in that group. Unfortunately, when it was my turn to purchase the cup, I was told they had already sold out. The person in front of me got the last one. I explained that I had been counted several times and was assured that I was the last person eligible to receive one. I also pointed out someone who arrived late and cut the line. (Someone appearing to be known by the employees there.) Rather than dismissing the situation, the team took it seriously. They reviewed the security footage and confirmed that someone had cut the line and purchased a cup ahead of me. The staff went above and beyond to make things right. They spoke with the customer who had cut the line, who then returned the cup so I could purchase it instead. The Target general manager, Andrea, also apologized for the inconvenience and generously provided me with a gift card. I was genuinely impressed with how professionally and fairly everyone handled the situation from start to finish. Their commitment to doing the right thing and following through made a lasting impression on me. I will absolutely continue shopping at this location and tell all my friends and family because their customer service is truly top-notch. (I also want to mention that deep in my heart, I forgave the person who cut the line. She later came back and apologized to me, which I appreciated. I wouldn't have made such a big deal of it had I not waited in line for a long time, plus the fact that the cup I was trying to buy was for my daughter who loves Starbucks, the color pink, and who I lovingly call "Bear".)

Julius Y.

Line at guest service all the way to clothing department with one cashier and the management team just doesn't care. Either this is the slowest cashier on the planet or work ethics have gone down the drain in the last decade.

Lloyd C.

Target is a nice store to shop for clothing, groceries, toys, electronics, kitchen ware, bathroom accessories, office, school, automotive, etc. There are a lot of parking spaces available as Target and Walgreens are the mainstays of this strip mall.

Jack W.

I ordered online kid multivitamin gummies from Target on 2155 Morrill Ave San Jose, CA 95132. However, the merchandize I ended up getting is completely not consumable, maybe due to conditions under which they were kept, all the gummies inside all turned into one big lump, with some even leaking out of the lid, the lid is stuck in place, I had to use a screw driver to pry it open to see how bad it is. I expect more from Target, the most basic visual check would have prevented such merchandize from shipping out, I don't know what else went bad in their warehouse and I'm sure this isn't just one isolated incident.

Mini verse (appliances)
Danielle L.

A very clean store and it was the only Target in the area that had the items I was looking for. There was even a Disney store inside. It was super easy to get what I wanted, pay and leave. I do wish that there were more shopping baskets throughout the store. I had to walk to the front of the store to get one after thinking that I didn't need one. Prices are the same as other locations.

Left the cart unattended
Hazellyn H.

If I could rate this target negative stars I would. I did a pick up order for this location and I waited 40 minutes. When associate came out with the cart FINALLY, he left the cart full of pick up orders unattended OUTSIDE. Someone could have easily grabbed a bag out of the cart and stole my order or someone else's waiting. When he finally reached my car no apologizes for the wait and he was dancing with my order.. took his sweet time as well handling me my order. Never going to this target again.

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14 years ago

Convenience shopping at its best! Just a few blocks from home, I can't seem to ever walk out of here without something in hand!

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6 years ago

Target store should really put out a big sign on the wall or door please for new covid hours. Tuesday Wednesday 8-9AM is for elderly.

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6 years ago

Poor customer service , I called guest services and it rang for 5 minutes with no answer, so I hung up

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It's a beautiful thing when Sharon on register 8 decides to respond to text messages while you're checking out.

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Page 4 of 9

Ask the Community - Target

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Review Highlights - Target

“This is the newly renovated location and everything looks clean and tidy!”

Mentioned in 4 reviews

Read more highlights

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