Only 2 registers open during a busy Sunday afternoon (2:00pm). Have stood on the same spot for a good 5 minutes now. No self checkout at this location. What is this? The year 2010? 3 stars for finding what I was looking for though. read more

My first impression was that it's big and looks nice . however one employee was super super sick and barely wanted to help me find something and ended up telling me just to look for it. another didn't look and just said they're were out. the last finally was a big help. then i went to check out and the worker told me they couldn't sell me the toy i picked for my sons gift because it wasn't supposed to be on the floor in the first place . how is that my fault ?? that was my last straw . super unprofessional target . read more

This is my 3rd review for Target. That's how much I value the company. I reviewed two other Target locations in my previous Yelp reviews. (Go check them out!) This Target location is a new branch that opened up a few years ago. Although it is situated in Pomona, a relatively old city, there is still some land that is under new development. It's conveniently located off the freeway and is surrounded by many other stores in a shopping plaza. I attend Cal Poly Pomona and whenever I need some stationery supplies for school, I tend to make a stop here because it's on the way back home. I can assure you that you will most likely leave the store with more than one item, if you originally arrived with the intention to just purchase one item. That's how much good deals Target has to offer to their customers! read more

Target - What a good deal! These were all under $5! Look hard and you might be lucky to score some items at a great price. - Department Stores Near Me - Pomona, California

Spent $200 and tried to use the restroom on my way out but security told me the store was closed. Funny they weren't closed to take my money though. Management needs to train the staff on customer service. read more

Takes a long time just so I can check out one item bad service last minute ended up calling all cashiers

Long lines no self check out. They only leave out self check outs in majority black and brown communities across LA county. Pomona/Chino have 200 k people. Work on efficiency. read more

The most hilarious shit target employee told me today: I have no confidence to issue a refunds, because this pc cost 4000 Dollars.

This target has so many lovely clothes but the store is a hot mess. I honestly try to look for a few cute outfits but keep having to distracted by all the clothes on the floor. It seems like no one was working in the women department. So disappointed of this location. read more

I don't normally write reviews but this has happened to me and my family several times now So enough is enough, Upper Management has to get involved in this because obviously in house management doesn't care or needs training on inventory management. Found a loaf of moldy bread on their shelf. Iv also ran into a few situations where I get home and the product I purchased has past their expiration date. Not by day but several weeks behind. I somewhat understand if it was a few days off but few weeks to a month is definitely unacceptable. Let's not even mention how empty their shelves are no matter what day of the week I come in. It looks like they only sell shelves there. I will not take my business somewhere else. read more

Target - Department Stores Near Me - Pomona, California

5 stars specifically for the manager, Mark. He is friendly, helpful, and clearly cares about customer service.

I had to return a product, and I was given a store credit, which will be used quickly as I shop Target a lot! Great store for all your every day items, and more. read more

I recently visited this store for basic toiletries as is my routine. However, I decided to walk around and find additional purchases. As with many stores in Pomona, after the initial excitement of opening, it goes downhill quickly. Now, this store looks like a bargain basement. Clothing dumped on T-stands including women's wear, bras, workout clothing, nightgowns, no where near the location it should be restocked. The shoes look like some child's closet, good luck finding a matching pair. The employees are too busy filling online pickup orders to stop and answer a question for those of us who dare enter the store physically. Sorry this store has tanked, even Walmart up the road has it beat. read more

I went in because I had used their online delivery service and yet I didnt recieve my gift card with my purchase. This was my first time ordering online but when I walked in and it was very hectic. The supervisor was swamped dealing with a disaster before me, however she assisted me quickly and was still courteous and human. I felt good about her solution to my issue and I left target with mode groceries than I needed as usual but satisfied with my customer service experience. Thanks Gloria (supervisor) read more

Employee calls manager "naturally retarded." And when confronted by a customer, refuses to apologize and states, "it's a free country I can say whatever I want. If they want to be sensitive, then that's their fault." Trash read more

Target - Department Stores Near Me - Pomona, California

This has been my local Target that I go to since I moved to the area in 2012 and the service was always just average or mediocre. I made a quick stop today just to buy some stuff to dye my sweats. I don't know if they have changed the hiring process or if they just happened to hire a huge wave of new seasonal workers or something bc there were way more employees than I've ever seen working there at once, BUT let me tell you the service there was exceptional today. As soon as I walked in, I was greeted by a few different employees. As I began to walk right over to the section for the stuff I needed, I was greeted by almost every employee that I walked past. I grabbed a couple things then started to look for my last item. An employee (blonde guy with glasses) who was stocking items saw me looking around, immediately greeted me and asked me if I was finding everything ok, I told him that I was actually looking for a specific item and he dropped everything he was working on and asked me effective questions while he started searching on his device to help me locate the item. Not only was he extremely friendly and welcoming, but he even walked me over to the isle that he thought the item was at. And when I told him that I was actually looking for something else, he called over his coworker to ask if they know about the item and then they BOTH started walking around with me to help me locate the item. We ended up finding the item and they both wished me a great day. Then I started wandering around debating if I should also pick up a bottle of wine or not, walked towards an intersection of isles and there was an employee pushing a giant dolly with boxes stacked taller than both me and the employee making a turn around the corner. I knew that he obviously couldn't see over the boxes so I stood to the side and waited, and after he finished the turn, he noticed me waiting and he immediately greeted me and apologized for the inconvenience and we smiled at each other through our masks. I decided that I didn't need more alcohol and headed to check out, and the employee with glasses who helped me gave me a big smile with his eyes as I walked by. The cashier was very friendly and worked quick to ring me up and bag my items. Then I decided to grab a drink at the Starbucks right at the entrance. And even the barista displayed exceptional customer service, when talking my order and making my drink, she even added a little smiley face next to my name on the cup. I'm only giving 4 starts because this is the first time I've really enjoyed the shopping experience at my local Target and I don't know if it'll last. I honestly have no clue what changed today, but I really do hope that the customer service stays this awesome. read more

A newer Target. I liked it clean staff very helpful. The set uo is a lot like the one in Diamond Bar. Found more of what I wanted. They aren't sold out of every thing I was looking for. read more

I absolutely love Target and I am glad that they finally opened one in Pomona. Well organized, always clean, has optical, pharmacy, groceries and a Starbucks! There is not much more you could ask for, workers are always very nice and willing to help. read more

Poor management - Mark was very unprofessional. Employees have bad attitudes. Target corporate should RE-train the employees of this location. Don't be in customer service if you cannot handle it. Bad experience every time I come here and mind you I WILL NOT BE COMING HERE ANYMORE. read more

I get it when females are on their period and are pissed at the world....but you're at WORK; and IF EVERY TIME I go in and try to purchase something you DON'T have in stock, I get priced match....but of course bitches (birds) of a feather fly together!! I guess I'll just get a letter from the store manager, so I don't have to wonder if I'll get priced match or not that day! read more

Target - There's still some humanity! - Department Stores Near Me - Pomona, California

They NEVER have no cashiers in front. They should really invest in self checkout. Just go to the target in La Verne

Omg I normally are okay with their bathrooms but geesh it's been an on going issue with there not being any toilet paper in about four stalls! Like really just because the world opened up DOESN'T mean we can get lazy with the cleaning and or stocking of needed items..... Come on people let's get it together..... read more

Worst customer service ever!! Milli yelled out loud she was closed to other race customers, after having them wait in line for 3 mins, but spoke nicely to someone of her race, after they left. She made these 3 different race individuals wait in line for 3 min before saying she was closed. No lane close sign posted and no spotters to re-direct other customers to another line. read more

The Pizza Hut in store litteraly had no pizza for about a week straight. I checked once at the beginning of the week and by the end of the week thought, surely they'd have more by then, but nope. A pizza place with no pizza. And they never seem to have enough cashiers. The parking lot is smaller than most Targets so it's usually full and people drive like maniacs. I try to avoid going here now. read more

I paid cash for some stuff. Asked if I could have a dollar bill for four quarters. The cashier told me no, that it's their policy not to give change. Then, the store manager, Sara said the same. They're not allowed to give change. I'm still in shock. I get the fraud scare, but I didn't ask for a hundred ones from a hundred dollar bill. I asked for a single dollar bill for four quarters!! This is crazy. These people need to use common sense. read more

This store is always my favorite place to shop, especially during the Coronavirus outbreak. Its employees are so helpful and welcoming. One time, there was a young male employee who was so nice to help me. He was running back and forth to find a bottle of canola cooking oil since the shelves were empty. After that, I have been given items that could be used to substitute for the ones that ran out. Their employees are working so hard trying to fill up the empty shelves while helping customers find what they ask for. I always find things that I need here, though not much: A pack of meat, eggs, frozen breakfast, vegetables, fruits, nutrition bars, and so much more. Thank you all of the employees at this store, who work so hard and show us the support we need during this hard time. I feel warm and touched by their sincerity and kindness. I am so lucky that I met many people like them who have golden hearts and who are willing to go the extra mile to offer their help. read more

In all I love this place, but today was the worst! It was the lane at checkout next too the sign 10 this lady was as slow as a turtle we got good amount of stuff so of course we are gonna get a bag but she start slamming and throwing no bag and then we asked for a bag she gave us a look gave us a bag didn't bag it same thing happened to the lane next to us but she still bagged it so we were confused common sense lady. read more

I practically live at Target. For some reason, this one has no self checkout. My cashier was so slow it was comical. I am not sure why, maybe she was new. But, I waited in line for 20 minutes and when it was my turn took 19 minutes to purchase 10 things. read more

This one goes for the food court and regulars. Employee (male young employee) didnt seem like he wanted to help a customer get a popcorn combo for my daughter. He had an attitude from the start till the end. No thank you or anything after my purchase. There is something wrong with the employees at this target like their too good to work there. Come fix this corporate. read more

I love Target because it's basically a one-stop shop for all your general needs at competitive prices. It was my first time at this Target, so maybe it was a stroke of bad luck in addition to Black Friday madness, but the employee (Ritchie?) working at Customer Service today was unhelpful and unfriendly. At the time I went in, there was nobody in line at Customer Service. I asked if I could return an item and buy a gift card. I handed him the receipt and he told me he couldn't do the return because the receipt was faded. He offered no other suggestions and acted as if there was nothing he could do about it until I pointed out it wasn't my fault the receipt was printed while the machine was low on ink. He then said (with attitude), "Well, do you have the card you used?" I got my refund, but when I asked about the gift card, he told me he already helped me with one transaction and that I had to get back in line. I'm not sure if this is a real rule--I've never had trouble with this kind of thing before. Luckily, the one woman in line said I could go ahead and make my purchase. LONG STORY SHORT - the guy working at customer service wasn't very willing to help with my return because the receipt was faded (it was given to me that way) and told me to get back in line if I wanted to buy a gift card because that was a separate transaction read more

I really loved Target's optical!! I went there for my exam yesterday And had some issues with my insurance. Carlos was extremely patient, friendly and overall very professional with us. I wish I could remember the manager's name but she was also great. The selection of frames and prices was great and my husband and I were very happy we came here. Carlos thank you so much for being awesome, and your positive attitude is contagious. We will definitely come back!!! read more

My drive up order was ready within an hour and the girls doing drive up were really fast and very nice.

I was looking for a specific item and it wasn't available at my nearest Target store. I saw there were several at the Pomona location. I couldn't find the item on the floor. Lead team member, Daniel, cheerfully went in back, found what I was looking for and kindly took it to guest services (it was a big bulky sandbox). Throughout my visit, several team members greeted me and asked if I needed help. Also, the store was very neat and well stocked. No employee I saw was on their cell phone either. I have to say this is one of the best managed stores I have been in over the past few years. Even though it is further from my home than the Chino location, I will be shopping here from now on! Thank you Daniel! Kuddos! read more

Love this target it's nice and organize ! Team members are super nice ! And shout out to Jessie who went above and beyond for us !! I love shopping at this target ! I need one thing and end up with 20 things ! read more

My store experience was good until I got to check out line august 19 at 6:45 pm. The young hispanic checker was In constant coversation with another girl employee giggling barely said Hi. She neglected to pull off coupon on batteries then accidentally threw it in trash because she was busy talking and continued her conversation with her back towards me and never said Thank you or good bye. I've worked 35 yrs in the market and this is unacceptable behavior I felt ignored. I will not be checking out in her line again ID user number : 7176 8716 9992 read more

I like target! Layout is nice. Clean. However, some of their employees have major attitudes not just today, but quite often. While some needs to be more educated about their store coupon policy and customer service skills. Seriously? Really? Don't play that card. read more

This target continues to be my favorite! Sad to admit but we're regulars , we visit at least 3x a week. Compared to all other targets this one is clean and always has way more in stock . The employees never hesitate to help me find an item that may not be out on the floor. They always provide the best customer service here . I just wish that they had self check out stands here. Even without there's always someone monitoring the lines and they're quick to open up lanes! We've been using drive up here instead of La Verne and it's the best thing ever! Keep it up target rio Rancho my kids are I remain loyal and spend all of the money here lol! read more

Went here a few months back and never again. Was waiting in line on a mid busy day... noticed the cash register lady was chatting with another employee as she was cash registering talking about nonsense. Nice lady in front of me was trying to use the card reader but it wasn't working for her and the cash register lady told her the card had declined and proceeded to keep chatting with a coworker. The lady decided to pay with cash after a few attempts. Didn't think much of it but when it was my turn to pay with card it said my card had declined as well. Told her I had funds and the card reader wasn't working because it kept getting stuck in a specific screen and she kept insisting my card had declined with attitude. I kept scanning my card not giving in and it eventually went in after almost 10 swipes. But the way she kept saying declined declined declined instead of even checking to see if the card reader was working to this day annoys me. Couldn't stop chatting for one minute to see what the problem was. Never again. Rather go to a target that listens to their customers about an issue. read more

ERMERRGERD! Love this Tar-Jay!!! Super friendly/helpful staff and clean clean clean! I enjoy grocery shopping here too - they carry a lot of what I need and the Cartwheel app is hecka helpful! (Sometimes organic grass fed ground beef is cheaper than WinCo's and WinCo doesn't carry organic grass fed beef) Don't need to drive here because it's just down the street but parking seems hassle-free anyway. Love the surrounding shops and eateries. So far everything still looks immaculate! (PS. There's clearance stuff errrrrywhere!!! Keep your peepers open.) read more

On the same exit as walmart! Lol I have always been a Target fan and I'm super happy that there's one closer to me because I would either go to San Dimas or Claremont to go to one. My first impression was how CLEAN and ORGANIZED it was. It's never packed with people. The lines are short. Employees are wonderful and helpful. That mini shopping center is going to be my fav in this area! Finally a Target here yay! read more

Went to buy fruit, limes were 50 cents each. All limes were so old and non consumable... Like hello Target!!! Your mission is to sell. Sell me some affordable yet consumable fruit, I will return every time. All other stores near by have someone getting rid of the old fruit yet is cheaper. Get your shit together Target! read more

Target - Old Target limes - Department Stores Near Me - Pomona, California