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    Modern For All

    4.0 (1 review)
    Open 11:00 am - 5:00 pm
    Updated over 3 months ago

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    6 years ago

    This shop is dope but it should def. be called Modern for The Rich cuz all people can't afford this stuff.

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    Daniel T.

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    Furniture City

    Furniture City

    3.4
    (37 reviews)
    1.8 mi

    They deleted my review from last year, so I'm going to be posting it again. I bought my first house…read morelast year. And we went to this location to search for our new couch being that we only had a small couch from our old apartment. First off we got the wrong couch delivered. It was way too big for my living room size and layout. So right away I called them and they told me that there were no returns or exchanges. I explained to them that this was not the same couch that I ordered and they kept gaslighting me telling me that it was. So I got stuck with a big huge couch that supposedly was modular, but it actually was not. The quality is horrible and terrible. The couch cushions just come out. Thankfully my kids are young so this is kind of the couch that they're running to the ground before I replace it once they're a little older. Please do your research and don't spend your hard earned money here. Go to living spaces or Ashley furniture or another furniture store that does have a return or exchange policy. I paid nearly $3000 for the couch that I wanted only to be delivered something completely different. Then let's not even get into the delivery company that they use. Oh my goodness. As a very recently postpartum mom finding out that I was stuck with a couch that I did not even order. I was so upset. And the delivery guys just kept telling me about how big it was for my space and how if I put it a certain way we would have to walk around the couch to get into the living room. It seemed like they genuinely were just enjoying watching me be upset. I literally had to tell them that they needed to leave my house and they just kept standing there watching me try to rearrange the couch. I had to tell them again that I needed them to leave my house. They were already done setting the couch up and were completely finished with the delivery. I pretty much had to yell at them to get out. It was so weird. All around it was just such a horrible experience. I don't recommend them at all, the hassle of no return or exchange policy is not worth it, the quality is horrible, and the delivery experience just seals the deal to not shop with them. Posting it again because as a 29-year-old with three kids who just bought my first house I was so excited to have my house look the way that I wanted it. So honestly, this couch experience left me so sad. My husband and I work so hard for our money and it definitely tainted my new homeowner experience. I've learned my lesson and have since gone to living spaces. They are absolutely amazing and I will be getting my next couch with them. Buying new furniture should be a happy experience and you should have the option to return or exchange, especially when it's the store that made a mistake.

    Happy to have finally find an Island stool thats adjustable, swivels, isn't online and already…read moreassembled. They are moving from that location soon, so the store had really good deals. The stool was priced $299, on sale for $120. All the stools in the store only had 1 available, but a second one could be ordered if needed. Lots of beautiful bedroom sets, and wish I would have gotten mine from there. I didn't see the type of dinette set I wanted, but they did have some really nice ones, if I weren't looking for a specific kind. Glad I made a stop there.

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    Furniture City
    Furniture City
    Horrible, ugly couch. Terrible quality.

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    Horrible, ugly couch. Terrible quality.
    Ashley Store

    Ashley Store

    2.9
    (910 reviews)
    1.9 mi
    $$

    I decided to give this store another chance, and unfortunately, I regret doing so. I purchased a…read moremodular couch that ultimately turned out to have a broken frame. When I called customer service to address the issue, I was left on hold for 15 minutes before having to hang up without speaking to anyone. The extended warranty company later sent a technician to repair the damaged frame, but in my view, a couch that arrived with a broken frame should have been replaced outright while still under warranty. Instead, I am still fighting to have the defective section replaced due to what appears to be poor quality control and inadequate inventory standards. This experience has been extremely disappointing, especially considering this is the second time I have had issues with this store. Customers should expect better quality, accountability, and customer service when making a major furniture purchase. I would strongly encourage others to consider alternative furniture retailers that stand behind their products and prioritize customer satisfaction. The value simply does not match the price or the level of service provided here. If zero stars were an option, I would choose that rating.

    The store management & corporate policy make shopping here make for a miserable experience. We saw…read morea wall clock on the website. Did the "chat" thing to verify the clock was in stock, as the website said it was. No help. Spoke to a human, overseas, who was unable to verify the clock was in stock. Asked for the phone number of the store. He was unable to give us a number for the store. So we had to take the 30 minute drive. At the store, I approached the sales manager. Ask why we can't call the store. Says he does not have the personnel. I look around and see 6 sales people sitting around. They don't have it in stock. Ask him to call the West Covina stores. Says he can't. I'm baffled but we drive 30 minutes to West Covina. They don't have it in stock, but they have one on display for us to inspect. Purchase completed. It's really a shame Ashley's policy shows no respect to their customers. Wasted over an hour because they have no respect for their customers.

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    Ashley Store
    Ashley Store
    Ashley Store

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    Modern For All - furniture - Updated June 2026

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