I have been a loyal customer of Eye Design for a couple of years now, and I continue to be…read moreimpressed by their exceptional customer service. My recent visit was no exception; the staff were friendly, helpful, and made me feel genuinely welcome. One of the standout experiences was with Jason, who provided invaluable insight during my selection process. His patience and understanding of my indecisiveness were greatly appreciated, and he guided me through the options without any pressure. Thanks to his assistance, I was able to find the perfect pair of glasses that suited my style and needs. Overall, I highly recommend Eye Design for anyone looking for a great selection of eyewear and outstanding customer service. I always leave feeling satisfied and confident in my choices!

Great service and selection -- my favorite eyeglass store. Hi end frames that are unusual.read more

Great service and the doctor thorough and nice. Jefferson and Anna were really helpful. It was a…read morepleasure from beginning to the end. Great staff. This place will my go to place from now on!

I cannot provide not 1 star with my experience here. Patti was a doll, now retired. Long story…read moreshort, I basically was told that there was nothing that he could do for me with my contact lenses prescription - like I was a lost cause. He kept pushing a prescription where both of my eyes had the same strength just a High & a Low. I wear bifocal lenses for quite some time now & my scripts were different for each eye. I mentioned this to the doctor & I still was told that there was nothing further that he could do for me. What the hell does that mean? Much more to the story but I will leave it at that. Women at the desk was extremely impolite & fresh. Has to be one of the worst experiences I've ever had & I've been wearing glasses since I am 5 years old - delt with many eye doctors, if it wasn't that my eye doctor retired I wouldn't have been here at all.

Great experience at Vision world at 4 corners. Rick went above and beyond with customer service…read more Don't know if he's the owner but he sure acts like it.

Kelly in their office wasn't able to access my family's insurance benefits even with all the…read morerequired information. She is inept and not a courteous person. There are too many other providers who provide excellent and empathetic customer service.

I went to this business with my son-in-law he was buying me glasses actually. The service was…read morequick, friendly and responsive. The doctor stepped in right away and took my measurements and the lady who followed up on my order was great. Great customer service.

The best Doctor in the world is Dr. Lax. Eye exams glasses so many frames to choose from I never…read moreleave without ordering at least 3 huge large frames in different shapes. The staff is great and I will always go to this eye doctor only. Fran Lewis Mj network restream

The associates at this business are professional, kind, patient and knowledgeable. I feel they put…read moretheir patients first. They have a wonderful assortment of quality frames that are also stylish. More importantly, they give advice about which frames will work well with your prescription. I appreciate that they have store hours daily except on Sundays. When I have needed adjustments or repairs, they have been great. I have always been pleased with their services.

From day 1 they support you with prompt professional attention which will keep me coming back. And…read moreif you have not been in to see them in a year or two they still treat you like family!!!

I went to buy a pair of glasses from this location because my network stores were just too fare…read moreaway. I've worked in the area for 19 years and finally had the opportunity to do business. I will say this, Josie really knows her stuff. I'm would say that she has her marketing skills perfected and her knowledge in her business is awesome. Her great customer service skills are high priority. She knew what it took to put the right frame in my hand on the first try. By listening and gathering the right information to work her magic. Eye recommend this business and I highly recommend Kurt Sauer. Gear job Josie

For decades I have been a dedicated customer of Kurt Sauer Opticians, first with the Sauers, and…read morenow with Josie. I only trust my eyes and glasses to Josie. She is a master for fitting eyewear and her measurements for the lens are exact. It is always a pleasure to support her business, especially since I no longer live in Larchmont. I continue to return as Josie provides personal service like you are one of the family. I heartily recommend Josie of Kurt Sauer Opticians.

Update....Frank is still amazing and like someone else said, every person who walks in, he knows…read moretheir name. SUCCESSFUL VISION is our CHEERS, but without the beer!!! His amazing wife, Mary, works alongside him and keeps Frank on his toes!!! Even though the shop is always busy, Frank NEVER rushes his customers out the door. There recently was a problem with the ordering of my new lenses, which caused a delay, but Frank was on top of it and kept me up to date until they arrived. Once again, Frank goes above and beyond. Thank you for always looking out. P.S. I moved to New Orleans 3 years ago and still come back annually for Frank's undivided attention and wisdom.

Professional & warm business. Frank & Mary are unique human beings! Ditto to all whom gave 5…read morestars!! Can't go wrong here!

To whom it may concern,…read more Oh, where to start? Ive been visiting this place of business since the early 2000s (i believe) - I've always had a rather pleasent experience. Most recently however, it might be safe to say that i have fallen victim to their most productive, effective and genuinely kind staff member, Lauren. She somehow managed to exceed all expectactions for a place i already held dearly in my heart. I recommend this place to anyone in need of a new pair of spectacles. Spectacles however shouldnt be necessary to clearly see the level of attention in Lauren's impeccable costumer care - because, just wow, really! To end things off on even more positive note, and if there were a scale of 1-10 on this matter, i would definitely go with a solid 23.7. Hands down! Very yours truly, JC

I had a complicate sunglass purchase which Jessica Rodriguez was amazingly patient and advised me…read more Her customer support was excellent and incredibly helpful. It makes a difference when retailers have true interest and concern for customers. I also witnessed others getting attention with genuine care while in the store.

Nonpareil customer serice! John, the optometrist and the store's assistant were kind and friendly…read moreand patient. The eye examination was thorough; and John has a keen eye on which glasses will frame and fit one's face well. I was able to leave the same day with prescriptive glasses that looked great. I highly recommend Bronxville Vision Center!

In the past, I had positive experiences here, but my latest visit has compelled me to reconsider…read morereturning. Initially, it took an unacceptable 4-5 weeks for my glasses to be ready. After 3 phone calls, I happened to be passing by and decided to stop in the store. Miraculously, my glasses were ready. (So did it really take that long, I will never know). I tried them on, but I could not see out of one lens at all. John assured me they would send the glasses back for correction. To my frustration, it took an additional three weeks to receive them again. (Or did they, who really knows?) When I finally got the glasses back, I noticed significant distortion while looking at my phone and computer. I go back to the store, and he tells me I just need time to adjust to the progressive lenses. As someone who has used progressives for years, I know how they should perform, and it was clear there was an issue. He asked me to give it a week, which I reluctantly agreed to. (Whatever, I am growing tired of this at this point.) The very next day, I realized my lenses are not transition. I called again to confirm this. When he got on the phone, he informed me that my lenses were clear. I said yes, I can see that. I asked for clarification because I was confident I had paid for transitions. (He never verified) Instead, he says it would be an easy fix and promised to order the new lenses. However, it has now been over a month, and summer is over with no updates on my transition lenses. While I appreciate the staff's "politeness", their commitment to customer service and follow-through is lacking. I am extremely disappointed. With that said, I will never return. I am officially done.