Excellent practice. Very thorough examination and knowledgeable staff. I'm 76 and Dr Lena Chu…read moreprescribed my first glasses when I was In my late 30's.

The whole experience. Very professional and explained what they were doing. The staff was very…read morecurtious.

Awesome customer service on both the optometrist side and prescription fill side. Caring people who…read morewant to ensure your eyesight is their first priority. Will be returning and moving family to this location

I've been seeing Dr West for over 20 years! Before she started her own practice I went to her for…read moremy first pair of glasses as a teen. I have followed her to each new facility she has opened. She is reliable, detailed, and gets you the best fit she can. I usually order my contacts through them but the glasses available to buy are expensive name brands. Since they are happy to verify your prescription, you can order other frames from many vendors. You don't have to buy the glasses there.

Absolutely the worst experience ever for buying glasses !!…read moreDon't waste your time, just not worth it !! Horrible customer service, they didn't listen to what I wanted and gave me some cheaper lenses that still had the same problems as the old glasses. Than they would not fix the problem. After seven visits, the last three being ignored by all the staff, I gave up, not worth gas driving out there. You've been warned !

Searching for a new optometrist is like mining for diamonds, so we must celebrate the great ones! I…read morefound this location of the "my eye dr" company while shopping at the nearby grocer. Making an appointment was beyond easy via phone or online, & pre-appointment paperwork was even easier to complete online. Open hours are extensive & include Saturdays - YEAH! We were greeted by super friendly staff, had a thorough exam and consult with Dr. Poyner (she is SO smart, patient & efficient), viewed the THOUSANDS of eyeglass frame options, and Cory setup our order. Also, at time of this review, they offered a discount when ordering multiple glasses - WOOHOO! FYI, they DO sell contacts if you are not into eyeglasses. Plenty of parking in the adjacent lot, and location is proximate to TCU & not far from I-20, I-30, or Chisholm Trail Tollway. Seriously, our family agreed - we will now look forward to our annual eye checkups as long as we visit here. Five star recommendation.

Hulen LensCrafters I had a very positive experience with…read moreMatthew, who assisted me with one of our Fort Worth ISD preschoolers, who had lost a screw out of her glasses and he was able to assist us and get her back on track. Thank you so much and wishing you a wonderful 2026.

I ordered my glasses here waited over a week, when I received them I noticed immediately I had…read moreblurred vision through one lens. They told me wait about a week for your eyes to adjust. Came back told them It was still blurred. They remade my lens, waited over another week when I received them i told them it was still blurred vision through the same lens. They told me I had to go get another exam. I went to the place I got my eye exam. They told me my prescription was correct. Came back to LensCrafters apparently they had typed in my prescription INCORRECT in the system. They had to remake them again, here I am almost a month later and still have no glasses. Spent over $1,100 on these glasses. Still waiting for them to get made.

Needed to find somewhere for my son to get his eyes checked. I did not like my eye doctor so went…read morelooking. I stumbled upon Griffin Eye Care...just WOW! My son has sensory issue but they work slowly with him. The doctor was very involved, even when we came to pick up his glasses. And all of the staff is super friendly & helpful. If I had not already got my eye exam this year I would make Griffin Eye Care my eye doctor.

UPDATE: I am not…read moresure if this replaced my January 10th post. I hope not...it was regarding my initial visit, ordering glasses, and contacts. Walked out the door paying $1300 and then called the next day for more money on a "Readers Package deal (frame and lenses) of $99", By their mistake on the frame they wanted an additional $139 for the difference of the frame. Then came back that I paid $99 for the lenses and $139 for the frames. The Doctor personally saw how much I was spending on glasses and I am sure saw how I opted to do every available test she offered and offered the $99 package for the readers. My 2 pairs of glasses and contacts came in. It was a quick, how can you see (looking at my phone screen and standing and reading off a wall chart). He commented regarding the "trial pair" of contacts, to give them a few days of "real world" wear and then let him know, and he would order the years supply that I paid $206 for. The next day when I was working on my computer, I was having a hard time with my "bifocal glasses", I made the mistake of getting another frame that was too big and rounded. I was having to tip my head back to see out the bottom portion of the lens to see my monitor. Last year, I saw my brother's optometrist and he was the first one EVER to point out that I needed a smaller rectangular shape frame and that would keep me from having to tilt my head back. It was after hours when I was picking frames and grabbed a purple one as it was my favorite color. They have no exchange policy like Walmart and other places. (So, they will most likely get donated at Walmart for charity and I will go there or Target for new glasses). I put in my contacts and those crazy expensive "readers"...that will go down as my most insane impulse buy!!! It is completely blurry. I go home and try my previous Walgreens 1.50 Readers and they are blurry too!. Another wasted $240!!! I emailed about exchanging the lenses in them, since I spent so much on the frame and it has barely been a couple weeks! We are back to no response. The only response was when I asked for a refund on the 12 months of contacts that I pre-paid for. I was told I only paid $130 after my vision ins discount and I would not find them anywhere else for that price. I came back and looked at the receipt. I did get the discount but, the cost was $336, minus discount made them $206! The final cost was not the $130 he threw out there. Then a few hours later I am getting an email and text thanking me for purchasing 12 months of contacts. So much for "real world" time and letting them know, and then they would order! Wow!!!! So, here I sit with two pairs glasses I cannot see out of. I can see out of the contacts and I will head to walgreens and try other strengths of readers for now. I am going to look up the manufacturer of the rectangular "readers" that I love and spent the outrageous amount on. I am going to reach out to them and see if I can send direct to them and pay for new lenses or if they can refer me to a decent customer service based Optometrist. The regular bifocals will go to the donate box and I guess the contacts are on their way. I will end on this note. Dr. Griffin is amazing!! Very knowledgeable and professional. Very thorough in tests options and explaining each one's results etc. I would do your exam, tests, see her, pay and then run for the door as fast as you can!!! It was a late afternoon appointment and I had dealt with blurry vision for weeks until my new FSA funds were available, that is why I let the sticker shock go past me and her $99 off on the readers with frames and blu block lenses. (Again, reminder from prior post. They went back on their word of that offer). Just not professional customer service in my opinion. I am supposed to go back and see her for my dry eye treatment but, I will probably go back to my brother's guy. He may be "out of network" but, I still walked out of his visit for a fraction of this one. They will NEVER see me again.

Dr. Jordan & Associate Bee were so amazing! Such friendly service and really understood my needs. I…read morehave never felt more comfortable. 100% will never go anywhere else

I have been needing to get my eyeglass prescription filled and stopped by to see what glasses were…read moreoffered. I was promptly greeted and assisted. I didn't have my prescription with me but was able to purchase glasses and later upload my prescription. I'm awaiting my shipment but am pleased with the friendliness and honesty of the staff. I'll definitely return next year for my vision exam.

I recently purchased a pair of T Henri, really incredible glasses. I wanted something unique. They…read morewere able to assist with giving options etc. No they don't take insurance but I will tell you, be very careful with insurance carriers especially if you have an expensive pair of glasses. You don't want them ruined by a second rate insurance carriers especially that makes you use second rate companies for new lenses. Adair will work with you and make sure you're happy. As an added bonus they can cut the lenses there, which is a big deal. Thank you to Robert and Alyce (owner) are very helpful. I'm picky and they were kind through my pickiness lol. Thank you both.

Every single person here is warm, genuine and very skilled at their craft. Thank you Robert for…read moreblessing us with the repairs we needed. I will be referring as many

My first contact with this office was with Latoya. She was so kind and professional and made it so…read moresimple to make an appointment using my insurance. Dr. Polymer was really great at explaining my exam and how my eyes were doing. I didn't have a good feeling about purchasing glasses, the young lady wasn't as helpful with the explanations of charges. But I'm glad I went there for the eye exam.

It's been three weeks since I paid for lenses. This place ordered the wrong ones and now we have to…read morewait longer. Every time I call they say they will look into it and call me back. Never happens. They didn't hesitate to take my money though.

I have gone to America's Best at the Overton location for a few years now. They are a pretty…read morestandard operation, a clean facility, they work well with my insurance, and they offer a quick and easy process to get your contacts and glasses. My recent visit was particularly pleasant though, in that assistant Destiny offered some outstanding customer service! She walked me through the process, offered good understanding of what each test does, and was very personable! You can't ask for more than that. I'll be back because of her.

Was told I had to wear a mask; however, there were at least two people who weren't wearing one. Not…read moresure what that was about. Beyond the mask issue, I had a good experience. The doctor seemed genuinely concerned about my overall health. Apparently my prescription changed quite a bit and was advised getting checked out by a medical physician. I'm comfortable enough recommending America's Best to others.

The staff and doctor all had such great customer service. I left the office impressed.read more

From the owner: We are a family-owned and independent optometric practice. At EEC, our goal is to create a…read morememorable experience by providing exceptional, individualized eye exams. Our doctors utilize state-of-the-art equipment for comprehensive eye examinations and to treat ocular diseases. We strive to offer a wide selection of fashionable eyewear to suit your prescription and style. We look forward to helping you and your family with all your visual needs!