Overall if you get Alex or I think her name is Megan or Morgan I'm so sorry I can't remember it is a 6/5 experience. They don't rush you and graciously fix the mistakes of the manager and assistant manager. This is my 2nd year coming to Enfield Target Optical specifically for glasses because Alex was so freaking amazing the first time. If he had been there when I picked up my glasses last year I would not have had to walk around a year with unfitted glasses, rather it was manager Carlos who literally hand me the glass and was like cool all set bye . Anyway I still loved the glasses Fast forward a year and it's time for some new ones but Alex isn't there so I end up with manager Carlos who helped decide on a pair but gets my PD measurements incorrect and added brushed sides to the lens and no joke I literally had no idea what it was. Anywho during the pick Megan/Morgan/ girl that is very pretty and we have matching glasses frames was going to adjust the arms when we realized things were off. So she redid the measurements and put in the order for a replacement and things were all good. I came back and picked up the glasses a week or so later and it was the assistant manager ‍ who gave me my glasses this time. Literally stood behind register and was like here you go and when I turned my head to the side ,the arms were clearly not fitted but both the manager Carlos and assistant manager ‍ were like all set!... Now it just didn't sit right with me that the frame arms didn't hook begin my ears so I decided to go back one evening Alex was the only one there and he totally adjusted the arms on my glass and when I showed him the pair I picked up last year fit he was surprised manager Carlos would let me walk out with il-fitting glasses!!! I literally thought it was just some RayBan quirk. NOPE! The managers‍ just dropped the ball and failed to follow through. It was definitely giving do as I say not as do manager vibes. So I'm so glad I decided to go back for the adjustment! So if you read all of this I'm sorry it's so long but I had make sure Alex and my glasses frame twin Megan/Morgan got all the kudos they deserve!!! Thank you!!! read more

I originally left a review over a year ago for this business because my first time visit went exceedingly well--only to be disappointed time after time since then. My contact orders have been charged (but never placed correctly) then when I finally call regarding the status after weeks of no contacts I'm told they don't have the order. I had to go in person to show my account charged and once rectified, they shipped the order to my old address...mind you my address is still INCORRECT as of my last visit and I've been a customer over a year. On other occasions they've tried asking for my social over the phone; didn't have my insurance in the system (it's never changed since over a year ago); told me I couldn't order contacts that I was prescribed days prior only to finally call me back an hour later to say yes it's ordered while complaining how busy and overworked they are. Probably the most incompetent people I've ever encountered. I never leave reviews but I didn't want my first one to mislead any poor souls who already have a hard time seeing things as they are--don't go. read more

Second time I've used target optical for my needs. Carlos was fantastic both times. He worked with my insurance to find me the best deals. He was incredibly patient with answering all my questions and was even kind enough to follow-up with me the next day to remind me to complete something I'd forgotten. I am beyond happy with this service. I highly recommend. read more

The doctor there is excellent. Very competent and ran on time. I bought a 300 dollar pair of glasses and asked them twice to email receipt for my FSA. I guess I'll have to go to the store person a get it. Really? An eye exam and a $300 pair of glasses and you can't email me a receipt?? I will return to the doctor but will not buy another pair of glasses from them. Five stars to the optometrist. read more

Customers BEWARE! I have been a loyal target optical patient for years and have had some very attentive and honest Drs. Over the past month or so things have drastically gone downhill at The optical center. They have outsourced to a Dr out of Vernon CT who overcharged me $120 for my visit!! I contacted them and my insurance company about it and they have no reasoning behind it. Staff is not reliable as it once was! I will be taking my business to another office! read more

Dr. Nguyen is awesome!!!! He met my needs in a timely manner and gave the best exam I ever had!!! I would highly recommend Target Optical and Dr. Nguyen. read more

Doctor Nguyen it's the new Doctor that started working at Target Optical September 2015. Wow, what a great experience. Friendly fast and he's prices are much lower that anyone around. I will recommend him to all my friends and Family. I am glad that they found a Doctor that fits with Target. I was lucky to see the new Doctor that just started instead of the other one that had bad reviews. read more

Unless you want to overcharged, talked down to, and have the WORST experience having your annual eye exam and contact fitting, DO NOT schedule with PROEYE inside the Target Optical in Enfield. I had an eye exam that unfortunately was not "in-network" but needed contact lens. I scheduled a contact fitting at this location only to find they could not use the previous exam, "because not all eye doctors are as thorough as they are and the contact prescription would be under his license." I will admit I was frustrated with the situation and was not the friendliest customer but was treated as a illiterate idiot by the front desk staff during this first meeting. I mention first meeting because I had a total of three appointments for contacts follow up, each with their own snarky comments by front desk personnel and doctor. As a person wearing contacts for 15-20 years, wearing the 30 day Day and Night contacts for the past 10years, I was surprised at the 3 visits over the course of the month. It seemed that this type of contact was not the staff's/ Dr's preferred contact. Instead of saying they do not write prescriptions for that type of contact, they were continuously condescending and happy to continue charging my insurance for the follow up visits, or so I thought. Enter a month later, I receive a bill for $130+ dollars on top of the co-pays totaling $70 for eye exam and contact fitting that I have already paid; this for a in-network provider. Lastly as for the "thorough comment," call me weird but I usually count the number of various lens I am asked "Which one is better? 1 or 2?" Having just had a eye exam 2 weeks prior, where I was asked approximately 20 times which one was better (~10 times each eye). At PROEYE inside Target Optical, I was asked a total of 6 times, 3 per eye, but hey others are not as thorough in their eye exams. read more