I had my first appointment with at Emily's eye care and it was amazing. First I saw an incredible…read moretechnician who was very knowledgeable he explained all the tears. My visit was mainly because I have been experiencing floaters which I was very concerned. I then saw Dr Lewis he was very thorough in explaining all the tests and why I have been experiencing floaters I recommend Emily's Eye Care highly. I've been to a a lot of ophthalmologists in recent years. I have never felt more reassured and satisfied. Wanda Merola

Great Eye Doctors..Opticians are a little lacking in motivation, she wasn't too helpful during my…read morefitting, I'm still struggling with my frame / lens position, on my face, in as far as finding the "sweet spot" for comfort. I'm extemely hesitant about "adjusting" the frames myself. I suspect the nose pads position dictate that, I understand. Joe is great, his assistant must be new and in training. Albeit, a great practice.

First visit with Dr.Casey and I was very pleased She was…read morevery thorough and pleasant .staff was great.

My last contact ripped before expected and I had to wait 2 weeks for new ones to come in.. Called…read more10 places for a pair and no one wanted to sell me any. Called Chicopee eye care and they gave me a pair for free! I was out of hope and was worried to drive with bad eyesight, thank you chicopee eye care!

Dr. Moriates is terrific. All of the staff I have met over the years have been great. My wife and…read moreI have been patients for over thirty years. I remain a patient even though I now live two hours away.

As I type this, I'm seeing on the right side of the screen other one star reviews ALL talking about…read more"the receptionist". Funny enough, that's also who brings me here today! Yes, at 1:05 am, so irritated that I couldn't even sleep until I wrote this review. Yes, she has me that frustrated and upset. Why is a receptionist a fire wall between you and the doctor? The lovely woman I spoke with about 15 hours ago didn't want to allow me to see Dr. Kidd for a change to my prescription because I 1) couldn't be dilated (I am very sensitive to it and need to get a ride) and 2) I didn't want the eye numbing agent that is has an obscene amount of artificial yellow dye in it. I said, "Ok, well then maybe I should find a different doctor if what I'm uncomfortable with isn't OK?" She replied, "That probably would be best!" To whoever runs this practice - I would politely suggest you monitor your receptionists. You lost my ENTIRE FAMILY as patients with that one receptionist today. A receptionist who literally had me in tears after the call with how apathetic she was to me. (By the way. Do I *really* need all those tests? I'm 42. and If I'm not comfortable with something, why are you going to force me?) My apologies to Dr. Kidd. I would have been happy to come see you again.

This optician goes the extra mile for his clients. Even before I made a commitment to purchase new…read morelenses for my frames, Greg helped me parse out what might be awry with my inaccurate lens script that had been cursorily arrived at by a tech during a recent ophthalmology appointment. He gave me excellent advice to determine how to best rectify this situation, and continues to be a valuable resource to guide me to determining the correct lens script for me. I intend to go to him for all future optical needs. He's a gem.

Great selection and great service. I go to see Greg whenever I need/want new glasses. He has a…read morefabulous sense of style and helps me pick just the right glasses to suit my face. I go whenever I have a screw loose (go ahead- laugh) and he fixes on the spot, no charge. I feel welcomed walking through the door. This is my go to place for glasses!

I knew I was going to drop some change pretty hard when I needed new contacts. One of the things I…read moreappreciated most about TotalVision was that the group here is very transparent about costs from the minute you get in. In fact, there are 5 different tiers of contact pricing, so that helped me figure out what would fit me best. In addition, they let me try a certain type of contacts for 4 days and come back in to determine if it was a good fit and feel for me. That little gesture really helped solidify my confidence and eased the pain of the cost. Dr. Lindower was very kind and efficient without making me feel rushed. The other two people working here who helped during my appointment - I forget their names! - were also very nice. You could tell they do the same sequence with most of their patients, but I felt cared for and not just another paying customer. They answered my questions along the way and were very descriptive about what a certain test or a certain liquid was for. It was a little challenging getting a first-time appointment, but there was a lot more flexibility for the follow-up appointment. Definitely call with a bunch of time leeway in mind. I'd definitely recommend TotalVision.

Really appreciate Dr. Lindower's gentle, kind demeanor and excellent staff. I'd like a bigger…read moreselection of frames, but still they offer expertise with thoughtfulness, comprehensive exam services using latest tech, and reasonable pricing. Plus, it's close to home. You can't really beat that!

Eye exams don't have to be unpleasant…read more My overdue eye exam with Dr. Lippi was pleasant, professional and efficient. I asked about trying contact lenses again after an irritating experience I had with contacts thirty years ago. She listened and provided insightful guidance. Truthfully, I'm a bit leery of anything located in a strip mall but I fully recommend Complete Family EyeCare and Dr. Lippi.

Let's just say this is a very unprofessional place because I called and updated my Insurance…read moreinformation. with staff knowing they don't expect Eyemed not once was I told that. Secondly you call my phone to verify the appointment and I ask about my insurance and was told they don't expect it but take Medicaid. The lady steady talking over me instead of listening to what I'm trying to explain. proceed to tell me she don't know my name but is calling to confirm an appointment for a minor child. like how tf you don't know who you talking to about a minor child. what if I wasn't even the person you needed that's a complete HIPAA violation on PHI. As a medical professional I am completely disgusted by the way I was treated all over asking a doctor question. Asked to speak to supervisor and was told there was no Sup in building until Tuesday. Next will I ever us this place again

I have been coming to this office for about 4 years now and have always had very pleasant…read moreexperiences with all of the staff and doctors. Dr. Sharma is awesome! He is very thorough and kind and explains everything very well. He asks if I have any questions and truly listens. I've seen two other doctors in this office for minor emergencies and both of them were wonderful as well. I've ordered my contacts from this office several times without any problems. I'm so happy to have such a convenient location with exceptional staff and doctors to take care of my vision needs!

I really liked my appointment with Dr Nigrelli He is very…read moreknowledgeable, good at his job and easy to talk to.

Thoughtful and caring. She asks the right questions and actually listens…read more Overall great human. Front of the house are lovely as well.

I have been seeeing Dr. Basile for over 20 years. She has the knowledge, intelligence, and…read more willingness to solve issues. She is a good listener and responds well. Several times she has reached out to me above and beyond normal expectations. She is dedicated to her profession. PS i love that her first and last names are anagrams.