I always have a wonderful experience at Harvey & Lewis in Enfield, thanks in large part to Sharraine Thomas. She is an outstanding optometric technician--knowledgeable, professional, and incredibly personable. Sharraine takes the time to listen and answer all questions. One of the things I appreciate most is her ability to help me choose the perfect eyeglasses. She has a great eye for styles that are both flattering and functional. Harvey & Lewis is fortunate to have someone as talented and dedicated as Sharraine on their team. Highly recommended! read more

The staff is helpful and friendly. We tend to limit buying all of our glasses because the prices are much more than Costco. But our overall experience was pleasant, and it's convenient to the excellent optometrist on premises. read more

The absolute best optical shop in the state. Professional, efficient, reasonably priced. Sheryl is a ROCKSTAR and Sharaine is a SUPERSTAR. The dynamic duo read more

OK, I love the place. I've been going there for years, but I don't think I dare go again. The two women working up front falsely claimed that they were prevented by HIPAA from telling my mother and myself if they were vaccinated or not, which is NOT what HIPAA does at all. They should not only have more care for their customers but spreading such lies is reprehensible. read more

I have been going to Enfield Opticians for a very long time, all the way back to when they were located in the mall. Every time I go, everyone is always friendly and informative. I have moved 2 hours away from them but I still go back because I don't feel like I can find a place with the same hospitality near me. I highly recommend going to them, you will always get the best service and you always get your prescriptions in a timely manner. -Happy Customer read more

I don't think so. Horrible customer service. My contact lens prescription expired Dec 15. Today is Dec. 27. I asked for it to be extended, which I believe is perfectly reasonable. There is no law in CT that says a contact lens prescription cannot be longer than a year. Krista on the phone said no, they will not do that and tried to get me to make an appointment for an exam. I asked if she can check with the doctor for an extension. She said no. I asked if she can please just check. She said no, they don't do that. It's only good for a year. Period. They are only interested in selling you overpriced glasses. If you are going there because they are listed as a preferred provider, after you get your exam, the only eyeglass selection that qualifies come from a tray hidden in a cabinet. You will have to take your prescription and go elsewhere. Go to Costco. So much better and cheaper. read more

I saw the previous negative review, and think the person must have caught them on a bad day. I agree with the other favorable reviews. We have been going there for years, and always have received a warm welcome and excellent service. I would certainly recommend them. read more

I've been buying my glasses here for 15+ years. Staff is always pleasant and Pete is great, he always goes the extra mile.

My experience with Enfield Opticians has been ongoing for the past 15 years. The customer service is wonderful with a pleasant staff & very knowledgeable. The main factor is I can count on them. Highly recommended!! read more

Place is terrible. Worst customer service I've ever received. From the person answering the phones to the people standing there when you walk in. Seems like everyone is either very depressed or just simply hates their job. Been having problems with them for years and am finally switching. Called to have my eye prescription emailed to me in which they replied saying they'd have it sent by the end of the day... like why not send it when I called? But go figure I wait till the end of the day and still don't have it. Unreal. Seems like everything is a chore over there. read more

I was extremely pleased with the service that was provided here. Staff was friendly and eager to help with my eye complications. I'd say this optometrist is #1. The location was tidy and has the latest equipment. read more

After moving 4 times over the past 10 years I can easily say this is the best optical and eye Dr I have had. Making the appointment was easy and the check in process was simple. Dr John (forget his last name) definitely took care of me. I felt like I actually had a eye exam, not just a prescription check. I had seen both the MD eye drs and the optometrist eye doctors and Dr John explained even the simple things going on with my eyes and decided dilation was a good idea since it had been awhile. Yes the drops are a little inconvenient but I would rather have the Dr interested in giving me a complete eye exam (a eye Dr has found problems in my girlfriends eye even though she had no symptoms). Next year I will try their new photo thing. The optical was typical pricing but the staff attentiveness and help was what stood out at this small business. Got some new Oakley sunglasses, they had a great selection. Definitely coming back. read more

Enfield Opticians is the place for any type of eyewear! The customer service here is second to none! I have used a "competitor" in the past and was treated very poorly; willing to sell me cracked glasses! As soon as I walked in I was greeted and assisted in a timely and professional manner! The people here were genuinely interested in my opinion and helped me to get exactly what I wanted! I will never go anywhere else for glasses, sun glasses, or contacts! read more