1. Thoren Optical & Safety Products

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Chicopee, MA

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Thoren Optical & Safety Products

3.5 (6 reviews)

Services - Thoren Optical & Safety Products

Eye exams

Eyewear fitting

Retinal imaging

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Fairview Eye Care

Fairview Eye Care

2.4(8 reviews)
2.3 mi

I recommend whole heartedly the Fairview Eye Care. It is sensational. New Ownership. Great…read moreDoctor great assistant but to call her an assistant seems to be a misnomer She was so knowledgeable. It was NOT a quick in and out like at other places. I had the sense of being very well served. Very well checked out. I have not felt like that in a very long time. I was very pleased. Its been years and years since i feel i mattered to a Dr of any kind.

Since the change I've experienced long wait times and discrimination by doctor and some of the new…read morestaff. I've scheduled appointments for example 2:00pm and arrive on time and doesn't get seen until about 2:45pm. Once meeting the doctor she interrupts when your describing your symptoms and when touching you she's not giving you the same treatment as the last client before you and barely wants to touch you. I've believe in giving people benefit of a doubt but when it's displayed on several times then there's a problem. Too many apologies isn't enough for poor customer service and how you pick and choose who you want to serve. And not valuing customers time and money spent in health care insurance and quality. Racism is shown so often when I come and I definitely miss the previous owner and doctor. I will be searching for another eye care specialist. I should be leaving a doctors office at 3:45pm when scheduled for a 2pm and is on time. As a social worker this is unacceptable.

Thoren Optical & Safety Products - optometrists - Updated October 2026

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