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    Thoren Optical & Safety Products

    3.5 (6 reviews)

    Services - Thoren Optical & Safety Products

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

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    Fairview Eye Care

    Fairview Eye Care

    2.4(8 reviews)
    2.3 mi

    Since the change I've experienced long wait times and discrimination by doctor and some of the new…read morestaff. I've scheduled appointments for example 2:00pm and arrive on time and doesn't get seen until about 2:45pm. Once meeting the doctor she interrupts when your describing your symptoms and when touching you she's not giving you the same treatment as the last client before you and barely wants to touch you. I've believe in giving people benefit of a doubt but when it's displayed on several times then there's a problem. Too many apologies isn't enough for poor customer service and how you pick and choose who you want to serve. And not valuing customers time and money spent in health care insurance and quality. Racism is shown so often when I come and I definitely miss the previous owner and doctor. I will be searching for another eye care specialist. I should be leaving a doctors office at 3:45pm when scheduled for a 2pm and is on time. As a social worker this is unacceptable.

    I went in for the appointment and got everything done. Did take a month to get in but they said…read morethat people cancelled all the time and I could get in sooner if put on the list. Had my original appointment because they never called. The major thing is I went in to get new frames. They didn't have any available that I liked because they were limited being on mass health. I found some that they said they would order because they needed new inventory anyways. Said they would call. After more than 6 weeks, nothing. I called to ask and they said I had to make an appointment to come in to see if they were there. I am sorry, why should I have to waste time and money (for gas used) to just see if they were there. They couldn't find any note that I saw was written. I am doubting now that they even had a wait list for cancelled appointments to get in sooner. Not recommended.

    MyEyeDr

    MyEyeDr

    1.6(7 reviews)
    6.3 mi
    $$$

    Consumer beware. I…read moremade an appointment online for an eye appointment, waited in the lobby 15 minutes past my appointment. The 2 assistants (who are very nice) did my intake, but I declined the retinal scanning (just did somewhere else and did not want to pay the $45). I was then informed that the optometrist is remote, not in the office, and needs the retinal scanning to perform the eye exam. I just needed a prescription for eyeglasses. I replied that if it's required for the eye exam then it should be covered by them. They went to speak with the manager, who said I needed to pay for the retinal exam if I wanted to proceed. I left. False advertisement and bait and hook? No thank you.

    I took my family here for an eye exam. The eye exam was excellent and the DR was the best but, the…read morebilling services is the worst that me and family have ever encounter. We keep getting bills after bills even though our insurance have paid for everything. When we come here for explanation the receptionist dont have a clue of what's going on. She is a disaster in billing, even when my wife keep explaining to her that we have 2 insurances cover. She is brain dead person. We call the main office and ask why we keep getting bills after we pay and they are even worst. We never had a problem in all our years having eye exam with no company. Avoid getting stress, dont bring your family or you to this GARBAGE place of MORANS.

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    Thoren Optical & Safety Products - optometrists - Updated May 2026

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