Finally, an optometry shop where prices are transparent and you can get an eyeglasses frame for…read more$70. Or more, if you want. Their large selection of frames is organized by shape (round, square, cat's-eye, etc.) and price. When I called for a quote on lenses, they actually told me a price instead of hedging. Service was fine, and so far I've been happy with my new glasses. Small businesses: I really want to support you, but may I suggest that it might be time to rethink your business model?

Probably the worst remote customer service I have encountered in years. Tried to call this office…read moreafter making an order in person, in order to apply a coupon to my purchase. It is impossible to call the store directly. It reroutes to a national call center with a minimum 15 minute hold time, only for them to offer to take a message to send back to the store. Live chat is a 'bot' that refers me to their website which refers me to the bot, or to the phone number for customer service. It's maddening. If you shop here make sure everything is complete before you leave.

I have been ti many eye doctors in the past and have to say that UMass Eye Care is my favorite to…read moredate! Since I have been coming to this office I have had only great experiences. I recently had an exam at this office, and when it was my scheduled time, I was seen. I didn't have to wait an obnoxious amount of time, and the team was great. The other thing I love about this office is the fact that you can order contacts through them and get them the next day. Very often with my laziness I ride out my contacts until it is too late, and I always know that I can get a new box quickly at this office. The staff here is amazing, and they are always willing to help you out in a pinch!

I was at Amherst for reunion and had to also be in a wedding the next day..I realized I had left my…read morevery high prescription contacts at home! Umass eye care services saved the day (weekend)...I can't say enough about how wonderful, kind and efficient they were. When I got there they already had my prescription out by the reception area. So thankful!

Poor scheduling Waited 30 minutes past my appointment time…read more Gave up and left. No apologies of any type just asked him if I wanted to reschedule.

I was a fan of this practice for a number of years until I missed an appointment. My wife and I…read morehad easily 10 visits with them in 6 years, but after I no-showed once, they showed no grace at all. They did not respond to my apology, nor my request for new appointment. But they did send me a bill for $50, and a 'reminder' to pay it 10 days later. All done.

I was an optometrist medical client at MyEyeDr at 22 University Dr, Amherst, MA 01002. I went there…read moreright when they took over Dr Wadman's optometrist office which I went to for over 10 years - & I was assigned the male optometrist there (I do NOT recommend him, I've heard okay things about the woman though), after I'd called ahead several days before to make sure I had enough for the the contact lens fee secured, I was there on time at the date of my appointment. After a 45 min wait for my appointment I was seen, because they were running late - it happens, sure - but then without prior warning I was denied the contact lens exam to get my contact lens prescription. That was why I went there. I was able to pay for its cost in addition to the glasses exam covered by my masshealth health insurance. The male optometrist, who I was meeting for the first time, cited that a lack of previous years of having any relationship with me as his patient (after his practice kicked out my last doctor so how could I even have that?!) meant he couldn't trust me, a 30+ year old adult, with having a contact lens prescription and he would be liable. He refused to give it to me even though he told me that he knew what the prescription I needed was. He decided he wouldn't, was aggressively smug about his decision for the remaining 20 mins of our appt during which I begged him to change his mind during the remainder of my eye exam. By the time I left I was practically in tears from how he spoke to me. I left a review on another platform, and they deleted it because I do not wish to share my legal name. DO NOT go here if you want contact lenses - only go to get a prescription for glasses. If they guarantee you anything more, they are possibly lying to you like they lied to me. I was hugely let down when I wanted and expected I could get a prescription for contact lenses here. After they denied me care, I was unable to afford a new eye exam's full cost myself elsewhere, so I couldn't get contact lenses with the eye exam covered by my insurance for another 2 years (the doctor knew this about me, which is why he was able to talk to me like that and act so smug knowing he'd face no ramifications) until MassHealth could cover a new one again for me, at a new/better optometrist than at MyEyeDr in Amherst, or any MyEyeDr I imagine, where in my experience they refuse to give out contact lens prescriptions when they are paid for that exact service. PLEASE don't make the mistake I made and expect both the truth and also the care you would normally get from optometrists from them. I will never go back to the building that doctor denied me care in, my experience was too negative for me to try to set foot in there again.

I went for my appointment and the receptionist told me that I signed up for a remote visit with the…read moreDr. I did not, to my knowledge. Now I have a new appointment for a week from now but after this I will go elsewhere.

I had a couple appointments for a new prescription and also came in to search for some frames…read more The safety precautions were thorough, which I really appreciated. The employees were helpful and kind. They were willing to answer all of my questions about insurance and the testing they were doing. Another plus is that they upload prescriptions online which makes it easy to order glasses from online stores! If you need new glasses or a new prescription, definitely take a peek at Northampton Vision Specialists!

For someone who has MS visiting a Dentist is a daunting event!! My Visit to Northampton Vision…read moreSpecialists was thorough , friendly(great folks !!), and, professional !! Dr. Clay was masterful checking my vision without the use of that usually big chair. I sat in my chair for most of the techs checks too !! They moved my legs for me to to line me up for the film work necessary to see into my optic nerve and cataracts in both eyes !! All the while keeping me laughing and comfortable with my inability to move my legs while they examined my eyes !! THANK YOU ALL !! Jim Brooks

Amazing experience at Dostal Eyecare! The technicians were welcoming, knowledgable and funny. Dr…read more Budri and Bill were able to help to find me new contact lenses with blue light blocking which are so comfortable. Highly recommend!

When I went into Dostal Eyecare for my appointment, I found Dr. Budrie very open and helpful…read more However, she and everyone in the office seemed rushed. Very efficient, but very rushed. Granted, my appointment was at the end of the day, so maybe this accounts for the coldness and impatience of the staff. They were on their cell phones behind the desk. They didn't seem at all kind or welcoming. Just efficient and rushed.

I had the best experience at MyEyeDr in Northampton. It was the first in depth eye exam I've had…read moreand was informative, fun, and I left excited about getting my new glasses. The staff are friendly the service efficient and professional. I highly recommend.

I needed a fast appointment for contact lenses so I booked a virtual eye doctor appointment. It's…read moreessentially the same as a standard appointment except that your eye doctor interacts with you over a video monitor. I thought it was pretty cool, but I like high-tech things. I had to go back for a follow up after my initial appointment because my contact lens prescription needed fine-tuning. It's not unusual for that to happen. The staff is really helpful there. Everybody has been very considerate, not to mention knowledgeable. Jenn helped me picked out glasses that looked good and felt good. I'm very happy with them.

I had Dr. Stern heart and he was amazing. He he made me feel relaxed. Let me ramble on and I was…read morevery happy with him.!!

HORRIBLE! They said…read morethey took my insurance, and when I got there after taking a day off from work they said they didn't. Lost a day's pay for nothing.

My consultation uncovered that I am unfortunately not a candidate for Lasik or PRK, which was a…read morebummer. However, the experience was as good as it possibly could have been- they seemed really prepared and educated and after a bunch of specialized machine scans they told me the news in a really kind but straightforward manner. Then they didn't even charge me for the consultation. They were totally professional and I really appreciated their evaluation.

I made an appointment 6 months out, and hand delivered to Balin Eye & Laser Center my 20 years of…read morerecords from my retired eye doctor's office. I had my eye exam, and a new prescription was written based on that exam. My new glasses were awful. I went back for a follow up visit to see what correction was needed, another prescription was written and again, the glasses were awful. I went back a third time, was finally listened to, and another new prescription was written. Not surprisingly, the third set of lenses were the worst of the three and absolutely unusable. I have requested my complete records back in order to move on to a new provider and I was told that my records now belong to Balin Eye & Laser Center and that I have to request my records in writing and pay $0.50 per page to have them copied before they will release them to me. Dr. Brown was nice but his prescription(s) weren't correct for me and my new glasses are totally useless to me. In addition, the entire office space and exam rooms are outdated and in need of updating at the very least. The patient use rest room had wall paper hanging off the walls and the ceiling fan was filthy with dust when I was last there. Good luck if you choose this eye care center.