Had my yearly exam with Dr. Kelly Pouliot. Can't say enough positive, very friendly and super…read morecompetent putting me at ease and answering all my questions and concerns. And if you need an MD you are in good hands with Dr. Velaquez, I have seen him many times as well. Great eyeglasses and service as well, I have bought many pair here over the years. The reception staff are fantastic as well always wonderful experience being helped by Joelle.

Experienced an eye injury over the Labor Day weekend and desperately needed an emergency…read moreophthalmology follow up from the ER. I called and got an appt within an hour(I'm a new patient and won't go anywhere else EVER for my eye care). From check in to check out, this was one of the best medical practice experiences I've ever had. Professional, efficient, informative and compassionate even when they're busy! They all took the time to alleviate my fear. Dr. Velasquez and his Medical Assistant took their time with each test and listened to my concerns. I would recommend this practice to everyone who cares about excellent eye care!!

My entire family loves Brett!!! He is very informative, attentive, and concerned about our visual…read morehealth. He saw something in my exam that was possibly concerning but his delivery was impeccable. Turns out, it's just a part of my eye and not a medical condition. I never knew this place existed and stumbled across it by accident...best accidental find ever!! The whole staff is amazing.

Real nice people, they have a sense of humor ,had to wait few minutes longer for my alloted time of…read moreappointment .I didn't mind. Also there's a discount too,10 or20% discount too.

Thoughtful and caring. She asks the right questions and actually listens…read more Overall great human. Front of the house are lovely as well.

I have been seeeing Dr. Basile for over 20 years. She has the knowledge, intelligence, and…read more willingness to solve issues. She is a good listener and responds well. Several times she has reached out to me above and beyond normal expectations. She is dedicated to her profession. PS i love that her first and last names are anagrams.

Knowing Edmunds for years.. they have always been good folks to do busnessis with i would tell…read moreanybody who needs or wears glasses GO SEE EDMUNDS... THEY'RE THE BEST!! They let you take your time to select what you like for you and they're reasonable. From yours truly, BvA

Always a warm greeting. In a few minutes you will feel like family. Everything is explained in…read moredetail and when you leave feeling confident. Thanks for such awesome care.

I've been a patient here for over 10 year, probably closer to twenty. The one time I forget to…read moreconfirm my appointment until the day of, they decided to cancel it (after they had already moved it because they weren't able to see me). Every year I have to confirm the best number to call is my cell. Every year they get it wrong, and call my home phone. My home phone is not currently working so I didn't get the message they supposedly left. There's not one call to my cell phone in my log. In addition, the customer service when they did call was horrible. Instead of trying to make it right, she kept blaming me for not confirming earlier. When I told her I'd be finding another eye doctor, she didn't even reply. She just hung up on me. Just a warning to others, they will cancel your appointment if you don't confirm!

Went here for the first time as a new patient and it was amazing! Staff are friendly, it was on…read moretime, newer office, nice newer equipment, good environment. Can't recommend enough 10/10

All new manager/personnel since the last time we were there 2 years ago in January 2023. They went…read morefrom 5 stars in 2023 to only one for me now. Zero would be better. Two thumbs down. My older parents have been going here for 25 years and were always treated with compassion and the opticians were very professional. They always had great styles to pick from but now the selection seems just blah. The person who was helping us with glasses wasn't even an optician, only a sales person. Prices also were way too high for what they had to offer. We left without buying anything. It's really too bad. It was such a great place to go before they changed staff.

Was given the wrong prescription. Had to have a new refraction to find out. Although told that it…read morehad been the wrong prescription, still had to pay for refraction and new prescription.

The minute I walked into Optical Expressions I felt at home. I drove about 15 miles just to…read moreexperience the element of excellence that this quaint place has to offer. The environment, the staff are warm, inviting and very knowledgeable! During my eye exam, I was treated with such delicate care and attentiveness.The optometrist explained everything in detail, with such a high regard for my eye health that I couldn't imagine going anywhere else for my eye care! When I went to pick up my new prescription glasses, I was warmly greeted treated like family! Make it a plan to experience Optical Expressions for all your eye care needs. You won't be disappointed!

From the owner: We specialize in making our clients feel more like family and treat them as such. They get the best…read moreservice available. We make them look their best in our eyewear brands, it does not matter the occasion, weather home, work or play. We make sure that their vision is the best they ever have looking through their new eyeglass lenses. Our staff consists of opticians and apprentices and we have a lot of years of expreiences combined. We have made eyeglasses for clients all across the USA and Celebrities as well, such as Howard Hewett. We have given eyeglasses to those who cannot afford them as well. We are a family owned and a minority business here in w estern Ma.

I called here asking about glasses for my daughter ( shes 2yrs old) and I was directed to the lab…read more The lady I talked to wasn't pleasant at all .. just for her attitude I took my business some where else.

Since I received 4 text messages reminding me to be on time for today's appointment. I would have…read moreassumed they would have been on time. But here I am waiting as an hour passes. I guess they only care about themselves

Hygienist only in Monday & Tuesday, so Dr Gross did cleaning. It was brutal. He did not care at…read moreall about my comfort, didn't stop once during cleaning so i could rinse my mouth, rushed through the cleaning cause new puppy was whining and needed to go out. More concerned about his puppy than his patient.

Very good care, was understanding and developed a dental plan that I was comfortable with.read more