Shop here at your own risk. I don't care how nice the sales associates are, you'd be better off…read morewithout furniture from here. Sales associates have NO CONTROL over your delivery. I don't care what they promise or tell you. You will get automated texts from a bot about your delivery and if there is an issue the person you talk to is not in the US. Going to the store to speak with a manager doesn't help because they don't have the authority to fix your issues. They will promise $ off but they CANNOT CONTROL ANYTHING REGARDING DELIVERY. Walked in 1/6 purchased 4 items never got a receipt emailed because I already had an open account. Delivery supposed to be 1/9, moved to 1/10 for no reason and canceled the day of at 4:53am. Who sends automated texts the day of delivery canceling it? This company tries to bait you into buying something and they knowingly mislead customers on the availability of items knowing good and damn well their weak signal a$$ iPads don't and can't provide real time information. Once I had to request my receipt I noticed the dates next to my items were 1/10 and 1/13 which indicates WHEN those items will arrive at the warehouse. My delivery was changed because the items were not in stock. Second when I tried to cancel the item that seemed to be the cause of my delays, the incompetent sales associates couldn't figure out how to do it and rather than COMMUNICATE that, your order gets cancelled. I gave the manager Julian and entire day to fix this with NO ANSWER and 3 bot messages trying to get me to confirm an item I requested to be canceled via text, phone, and IN PERSON. TF I gotta do? If going into the store doesn't resolve the issue there is NO RECOURSE FOR THE CONSUMER. Let that sink in. 3 years ago I had the same experience when an item I ordered was discontinued and it took forever for me to prove I never received it. Delivery guys showed up like 5 hours late the night before Thanksgiving. Heed the reviews, delivery personnel not the type of people you want in your house. You better have a man a gun and a dog in your house (yes all 3). I'm so glad I never confirmed another delivery and requested cancellation of the entire order. Gregg H. Sales associate and Julian manager. No help at all and no follow up. I do not recommend this store and if you really want your furniture DO NOT SHOP HERE. Absolutely not worth the damn headache over some furniture. At ALL. Should be ZERO STARS.

Update as of November 3rd, management has not called me regarding my refund which was requested…read moremore than a couple of times over the phone and my visit to the store on October 14, 2023. The manager on the floor asked the receptionist to make sure I would receive my refund on November 17, 2023. I strongly suggest one shop elsewhere than Ashley in McDonough. Tiki C

I bought 2 throws at the McDonough store that had a 12.99 each sign by the basket full of throws…read more when checking out, was charged 14.99. I questioned this, showing the store manager, Diane, the sign. She said, no that the sign was wrong. As I left, I noticed that she had put the sign back by the throws. This is wrong! Today I returned the throws because the color wasn't right for my room. I picked up 2 items to purchase, and was wrung up. I asked if I had gotten my 30% discount. There were multiple signs around the store that said 30% off everything in store. I was told "that was last week". To top it off, Diane was rude. I did not buy the items, and will be reporting Diane to the BBB and to corporate.

I had a great experience with Kristen. She has a great eye for decor and helped me pull together…read moremy vision with throw pillows. I will surely ask for her again. Thank you, Kristen!

At Home provides an exceptionally large number of home decor products and furniture at low costs…read more It has ample stores with a large choice of designs and styles making it a street that one turns to when he/she wants to shop home furnishings without digging into the pockets so much. The wide selection of products offered to customers is another theme that the customers love about the store. Nevertheless, customer service and delivery time have been mixed as reported by some. In general, it is the good option of affordable house furniture.

Large supply of merchandise. Clean store. Plenty of parking…read more Enjoy shopping to see what is new in stock, however, I very seldom make large purchases because the prices have never been as low as other similar stores.

I ordered a bedroom suit from here and got it delivered. The delivery team was professional,…read moreassembled everything well, and made sure everything worked before leaving. Before my order was delivered, I also noticed that one of my items was on sale. I spoke with the manager who offered a price adjustment. As an FYI, I think your order cannot be delivered to get the price adjustment so just a heads up on that. Overall I appreciated the service from everyone involved. This was my first time ordering from RTG.

If I could give zero i would, rooms to go sales are crooks. I ordered a complete bedroom suit and…read morethe neglected to add the chest at the store. The sales person told me everything was included. When it arrived they didn't include the chest. I told them to pick up the furniture, they refused an offered me $100 discount as long as I pay $500 more. After spending over 5k. Warning don't buy from these people

I stopped in here, just to see what they have. I am frequently at the uniform store in the same…read morestrip mall and then intrigued by the items sitting outside the Rum Furniture door. So, I popped in after visiting the uniform store for a pick up one morning. In true warehouse fashion, the place was fairly steamy on a summer day. However, the workers were kind and the items in there are intriguing. It seems they have furniture and decor available at wholesale prices, as they supply some furniture stores in the area. If I was in the market for a new living room set or bedroom set, I would at least consider looking here to see if the prices are better. If there are appliances, I did not see them; however, I believe there may have been a section of the store that I did not visit.

Always enjoy shopping here. GREAT deals and super friendly faces. Will be my go to for furniture…read moreand household items. Can't beat nearly 50% off of retail!

The selection is extensive, great service and value for money. The whole experience was smooth with…read moreno high pressure sales pitch.

The customer service is awesome!!! The kind man who helped…read moreus made us laugh & feel so comfortable with purchasing our book shelves. If he didn't know an answer to our question he would go find out. We ended up spending less then we planned because he helped find us a deal. The delivery was also just as good, they came set it up and we're on time!!!

I had a very disappointing experience at my favorite HomeGoods located in McDonough Georgia, 1990…read moreJonesboro Road, McDonough, GA 30253. I visited this location around 11:00 a.m. My daughter and I have been frequent customers over the past few weeks as she redecorates her home. We have been delighted with the selection and quality of merchandise at HomeGoods, making it our first choice for home shopping. Over the last two weeks, we have purchased several items for her home, and during this visit, I was looking for a recliner for myself. Since I am on a fixed budget, this was a significant purchase for me, and I wanted to ensure I made the right choice. As I was browsing, I spent time sitting in several chairs, discussing my options over the phone with my daughter. While I was testing one chair in particular, I noticed an associate, later identified as "Joy," repeatedly looking in my direction. She would stop what she was doing and stare at me, making me feel uncomfortable. I mentioned this to my daughter over the phone, suspecting that the associate might have thought I was sitting too long in the chair or staying in her section for an extended period. As I tried to arrange transportation for the chair I was considering, I remained seated to prevent another customer from purchasing it before I finalized my decision. At this point, Joy approached the chair next to me and bumped the one I was sitting in while "adjusting" the adjacent chair. I ignored this. She then proceeded to reach behind and around me to a console table, invading my personal space, which I also chose to ignore. She eventually walked away but continued looking in my direction. Shortly after, she returned and said, "I am sorry, but I am going to have to disturb you; I need to put this chair over there," pointing to an area about ten feet away. At this point, I responded, telling her not to speak to me and questioning why she was asking a customer to vacate a chair they were considering purchasing. I pointed out that there were numerous other chairs in the store. She then asked if I was buying the chair, and I again asked her to stop speaking to me. She proceeded to call me "rude," which caused me to lose my temper. This interaction made me feel targeted and bullied for no apparent reason. Whether it was prejudice or another motive, I cannot say, but I know how it made me feel--uncomfortable, disrespected, and humiliated in front of other customers. Joy's behavior seemed to be an intentional attempt to pressure me into leaving the chair, making me uncomfortable by bumping me and reaching around me. When those actions failed, she outright told me to move. Another customer who witnessed this incident came to my aid, questioning why I couldn't sit in the chair and immediately sitting in the one next to me to make a point. The situation was so ridiculous that neither of us understood why it was happening. I was so shaken by this incident that I initially left the store without making a purchase. However, after recounting the exchange to my daughter, she convinced me to return and buy the chair because I genuinely liked it, however, I finally settled on another chair and made the purchase. I am unsure what actions were taken by the store management, because when I returned the next day, Joy was there. I wanted to share my experience with this particular associate and encourage anyone who has had a similar experience to report it to the store, as this is unacceptable. I feel that no customer should endure such treatment. Additionally, I noticed the following day when I returned to pick up my chair that the chair Joy had asked me to vacate had been moved back to its original location, further emphasizing that there was no valid reason for her to demand that I move in the first place. This experience has left me extremely disappointed in a store I have supported consistently.

I've always loved going in this store it's a wonderful place to shop, but something very…read moreunfortunate happened last time I was there. I've been looking for something in particular for a while. I finally found what I was looking for, or so I thought. It was a rather large painting but it had a scuff mark right in the middle of it. It wasn't a deal breaker for me. I took it up front along with some other items. I asked if I could get a discount since it had a mark on it because I could probably get it cleaned once I got home. I feel like it can't hurt to just ask. The cashier (very nice girl) called the floor manager up front to authorize the discount. The manager walked up and did not even acknowledge me even though I was talking to her. I was saying to her that I felt like I could get it cleaned up once I got home and that I wanted to see if there would be any discount. She ignored me and got a number 2 pencil out of a drawer and started erasing on the picture. I wanted to ask her to please stop! The cashier and myself were a bit shocked at this because the picture was very light colored and now had pink eraser marks on it and the paint slightly rubbed off completely. I'm not sure if she was just having a bad day or if she really didn't want to give a discount. I told her politely that the picture unfortunately now looked even worse and that I couldn't purchase it now. I payed for my other items and walked away very disappointed. I heard her call me back before I exited the store. I walked back over and she showed me the picture again pointing to the spot and said she could give me a 10% discount. I told her I would have liked to have the 10% before she did what she did. In a very upbeat way she said "okay then" with a smile. I was not smiling. It was not "okay" with me. I left very disappointed that day because that was the only picture they had like that. Her name was Jodie. I actually called customer service because this was just not right. They said they were sending me a coupon even though that is not why I called them. I never even got the coupon either. Update: I received the coupon in the mail. It was 10% off.