Not sure if they moved stuff around since the last time I was here, but I couldn't find the laundry detergent lol. I ended up walking around and was able to find it! Check out was super easy and with target circle I was able to save a little! read more

This is actually one of the targets I like to go to in the valley, right off balboa super easy to get too. Always clean inside, good stock of items, great clearance section! Cashiers are always friendly; returns and purchasing. Big parking lot and parking structure. read more

Target - You gotta go up the escalator to reach inside of target. - Department Stores Near Me - Granada Hills, California

They do not follow targets rules or have an organize line for release of high demand items. They allow people to leave their chairs and come back hours later without questioning it and do not have any security presence for other safety. read more

Target - These are five people in the line with only two chairs in front - Department Stores Near Me - Granada Hills, California

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Always have a good experience at this Target. It is my go to always for all my needs. If it's a quick run for toothpaste or even underwear. Haha can't go wrong with this target. Cleaner than most, efficient self checkout. Always have what I need. Friendly staff and having a Starbucks inside always gets the customers coming in. Came in to look ended up buying more than I always expect! lol read more

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I've always found this Target to be weird but it's really not all bad lol. It's just weird that they have it on the second floor and nothing on the ground floor at all. Would be neat if it was actually a two story! Been coming here for years now since we've moved here. It's been our "go to" target but mainly for essentials. Otherwise we drive all the way to Valencia for the collectibles lol. For whatever reason, this one is always out of the figures and toys we are looking out for. Even the new snacks like the Harry Potter butterbeer goldfish! I luckily checked behind a few other flavors and found them hidden!! Idk who is hiding them or why lol! Convenient target though if you need anything quickly. IG: @ammysalamii read more

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You can never go wrong visiting this Target store. There a decent size parking lot underneath the store and also on the outside as well. I like this Target if I'm in the area because there more self checkout station at this location. The other Target that I go to nearby on Nordhoff only has 4 self checkout station. The layout of this Target is different just because the beauty department is in the middle of the store so the mena personal care products are closer to the cashier station. read more

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Oh my GOD! The longest service ever. Claudia the barista must be new or just slow. Lines up of people waiting to have their orders taken and she moved soooo slow. She is polite but needs to learn to move a little faster especially when the lone is long. read more

Target - The counter - Department Stores Near Me - Granada Hills, California

Came here to validate Target Corp. new initiative to have their associates provide a more friendly customer experience. I'll start off by saying the security officer at the entrance today. He's shorter, Asian, tattoos with a facemask. He greeted us and offered a child stickers. This was quite possibly the only person that executed being friendly. Came to shop your Christmas Shop. Selection was minimal and not shoppable. When your aisles are too narrow to fit two carts side by side. Makes it extremely difficult for a customer to spend money in those aisles. Your time window to sell these items is less than three weeks. Complete failure. I had multiple associates walk by and appeared to be fulfilling online orders. They could care less about customers in the aisles. This store has a lot of work to do. Only plus is they're usually well stocked. That's it. read more

*remove Mava from guest services immediately* phoebe is SO HELPFUL and so friendly. she went above and beyond for me and ingrid is also helpful but there's one employee who should be trained in customer service and pulled off the floors. she shouldn't be dealing with customers in guest services. she was so unbelievably rude and was arguing with me about a product i purchased that was forgotten in my drive up order. phoebe hat it on hold for me in guest services to pick up but when i arrived to pick it up MAVA did not want to give it to me. she didn't even go to see if there was a product on hold she just argued that i wasn't owed a product when it was under a buy 1 get 1 free. she said i had to purchase two and wouldn't give me what was owed to me lol it was absolutely unbelievable. she is the worst. take her out of guest services IMMEDIATELY. if it wasn't for phoebe and ingrid's great help i would give this location one star all because of MAVA. just terrible. phoebe 10/10 ingrid 10/10 mava -100000/10 i never experienced anything like this in my life. especially at a store im a regular at. read more

Target - literally. BUY 1 GET 1 not buy 2 get 1 MAVA - Department Stores Near Me - Granada Hills, California

Just updating the review for this scam target. Dont bother walking in here if you're a minority they will treat you like you stole everything and don't even try to make a single return to this place the will for sure find a way to weasel their way out of it. Trust me. Not to mention this one is flat out gross I even walked in here and there was actual dog feces on the ground once it's insane. And just like most of the other targets in the area you can literally see workers hitting on underage girls all the time. It's sooooooo creepy. Anyways thanks for not taking my game drive I bought literally yesterday from your store. I hope it's worth the yelp review at minimum. These big chain stores are litterally the death of America nickle and dining everyone. Oh also the coupons in app? Nope doesn't work. And the cashiers are super rude about it. Literally had a $5 off at wondershop and the lady's all like it won't work I told you so lol listen lady I'm trying just to buy a one dollar after Christmas sale item chill. They don't pay you enough. read more

For discount retailers Target tops the list for me. You can find some great deals, the stores have really been updated and are very clean and nice with some up and coming brands and ones you love. I always find it strange when I see low reviews of these kinds of stores. What do people need, nice big clean stores, tons of selection, can get pretty much everything you may need in 1 stop, convenient, many locations, good value for your dollars. They have even started carrying fresh flowers, at least In this store. They have a Starbucks as well, as most do these days. I do think not having the food court in most locations these days is a miss, but all in all, always a good experience. I can go on and on. As far as service, I guess the only interaction I had was at self checkout, the person there was very nice. Other than that, did not need any assistance. I prefer it that way anyway. Enjoy! read more

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Not sure why the reviews are so negative but I love this Target. It's big, clean and seems fancier than the other targets in the area - except maybe the one on Ventura. The Starbucks is nice with ample seating. Lots of registers and self checkout options to make purchasing quick. Ample parking. So when it comes to service, selection it's top notch and provides the same value you'd expect anywhere else. read more

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Best service I've ever gotten!! Thank you so much!! Always a great time shopping. Need more checks stands.

I shop here all the time Personally & for work For over 5 years One thing about this location It's always gonna be stocked It has a great selection and variety of items Better than some other locations There's always everything Staff is super friendly Bathrooms are constantly clean & items are usually very neat & in order Obviously if you have target app you always get great deals Even without the app everything is always at a reasonable price & different pricing options Like different options of the same item for different prices There's also a Starbucks and ulta located inside The pharmacy & optometrist as well This is my favorite location read more

I went to pick up my glasses and "Leslie" who is supposed to be a specialist single handily ruined my brand new pair of glasses. First she has so much makeup on my clear glasses are orange from her attempting to bend them with her bare hands. Second she was so rude when I asked her to stop as she wasn't listening to what I was asking her to do. NEVER go there and let "Leslie" touch your glasses. Finally when I told her tom stop that I would come back she laughed and me and shrugged her shoulders, what kind of customer service is this. I paid a lot of money for my glasses and should not have had to experience someone like this when picking them up. My first experience getting my eyes checked and picking out my glasses was great, but there always has to be one bad apple I guess. read more

I've been going to this Target for 16yrs and I love it but the last two times I have gotten my debit card hacked. Coincidence, that it was the same register . read more

Beware! More then half my drive up order went missing. Had my husband pick up items. Upon arrival more than half the items were missing, yet stating items all picked up on app. Contacted store, said to come down to get replacements. Went spent an hour back and forth, nothing happened. They will need to review security camera due to the items price. Target stole from us! And we are left to wait while they investigate. Avoid this location! read more

Need to start placing clearance prices in a spot noticeable and for certain items only not where you get confused ... they just lost a sale due to this issue . Be careful you will get charged when u think ur getting clearance price read more

This is one of the better Valley Target locations in my personal option. We tend to drive a little further to this one, rather than hit up the closer, slightly grungier North Hills location. It's clean, organized, and it's Target - what's not to like? We came to pick out travel size items for our upcoming trip to Hawaii, and found what we needed. They have a decent Halloween selection this year, and even have Halloween-themed eggs if you plan to do a Spooky egg hunt ($3.00, pictured) a la early pandemic times! read more

Target - Halloween-themed eggs for your spooky egg hunt! $3.00! - Department Stores Near Me - Granada Hills, California

I understand the reviews now. It's simple. Don't offer features designed for convenience that aren't convenient. Drive up used to be a blessing. Now a days I want to rip my f-ing hair out from how LONG the wait is. I just came from Lowe's where I picked up a 4 foot by 8 foot sheet of drywall, 5 pieces of wood 8 feet in length and they were walking outside of their store before I even got to my tailgate. There is ZERO upside to ordering drive up at Target with this kind of service. read more

Target - Department Stores Near Me - Granada Hills, California

There is something mysteriously wrong with this location. Other locations I find myself being there two hours or more but here it's in and out. I can think of a handful of times I just walked in and didn't buy a single thing. In the past reviews of this place the customer service is poor from them being rude to me and other customers. The restroom is dirty for the men. 1 star for the parking lot being big. read more

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I remember when Target was known for great customer service, but now it's a different story. Employees don't greet you, make eye contact, or even try to help when you ask a question. No one seems to know where anything is, and they don't bother checking stock. On my last visit, I asked an associate a question, and she acted annoyed that I even asked. She didn't turn around, had no clue about the product, and didn't bother checking the back--I had to pull out my Target app and do her job for her. Meanwhile, only two registers were open on a busy day, and a teen with zero customer service skills was running self-checkout. Where are the supervisors? I hate that this is the closest Target to me because the staff is absolutely useless. Do better read more

They closed the self checkout the last hour they were open. It's caused a back up at the register. They are constantly closing the self checkout. Do yourself a favor and go to another store. read more

Reading some of these comments and I'm realizing some people just want to complain about anything... Oh you're busy during the holidays?! "HOW DARE YOU!!" most who live around here know this is the best target.. but those people who shop here don't come to review to write a yelp review (I wasn't going to until I saw the amount of stars) This target is really clean as well.. yes you find an open toy here and there but it's not to the crazy degree the person is making it out to be... one thing I would like add tho... it would be nice for the restrooms to be checked once in a while but that's about it read more

If you'd like to be discriminated against and not so subtly followed around by their staff who ask you a bunch of questions in the name of so-called (but really not so much) "good customer service" come here. They clearly have a vendetta. Granada Hills is in the gutter now. read more

It's 9:03pm Sunday February 2nd. I just called this target location in Granada Hills. Employee immediately picked up on the first ring but employee didn't say anything and put the phone down without telling me to be on hold. I'm stuck calling out to this employee but they're not responding. I can hear other people talking in the background so I know it's a live call. 2 minutes of me saying "hello?" the employee hung up. I call back again at 9:07pm to see if the employee is purposely picking up the phone and ignoring customers calling in and this time no answer at all for 3 minutes and then the call is rejected. read more

I needed a Helium tank for my balloons. I asked a sales staff and pointed me to the sporting goods. I went on that section and there is none. I asked another associate and pointed me to the stationary department. I was skeptical and asked him "Are you sure? " He answered me Yes and added, I'm sure there is one over there right now. And so there it was the helium tank. I purchased some gift bags too. read more

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With the advent of several delivery services, you rarely see me going to a store to pick up anything. However, once in a blue moon, I am on the hook, to pick up an online order (for a family member) from a nearby store. That is what brought me to Target. The location in Granada Hills (on Balboa) is easy to get in and out of the store. There is a dedicated section for pick up orders and there are personnel waiting to move the line. The transaction is swift and seamless. They scan your pick up bar code, disappear for a very brief time and reappear quickly, with your bag in hand. And you are good to go and be on your way. Service was excellent. read more

Went to check out with a cart full of items tonight and asked employee at check out if a certain item was in stock because I couldn't find it. She was able to find it in her phone and told me the aisle number, but I had already searched that aisle five times and asked if someone could help me. I received a lot of resistance and reluctance, but she did end up asking about 4-5 employees to help who were either on break or helping someone else. Finally she asked an employee who was willing to help me, but her manager immediately called her away and told her that nobody was in a certain section and she needed to go there immediately. She told this female manager/supervisor that she was already helping me, but mgr told her that didn't matter, she needed to leave me to go to this other section now. This mgr/supervisor knew I now had nobody to help me and didn't care at all. She didn't even bother to find another employee for me, so I paid for my items and left. Cool, thanks read more

Avoid target drive up its 35 plus minutes literally... kept telling myself I already waited this long.

Consistently poor customer service experience. Eliminating DEI clearly sends me the message that They don't care about my Hispanic money.

Since when did target become a secondhand shop. If I could give zero stars, I would I am absolutely appalled at the quality of product that was picked for my online order. I ordered clear care plus contact solution for curbside pick up and I just now today went through all of my items and found that not only did it appear to be taped shut poorly, and already looked torn and ripped, but when I opened it, the contacts case was missing and one of the bottles was open and almost all used. The fact that a target employee who was pulling my order, thought it was OK to grab this is insane. It's obvious this was used and then returned not something that the target employee wouldn't have known if they hadn't looked at the packaging. This is supposed to be a sanitary product that people use on their eyes. I don't even want to touch or use this product in fear that I might catch something from the previous person that returned after using half of it. I expect better from target. read more

Target - You can clearly see that somebody taped it shut with shipping tape - Department Stores Near Me - Granada Hills, California

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DO NOT DO DRIVE UP HERE!!! Select a different store. We just left after waiting for over 45 mins for our drive up order! They told us to just go pick up inside the store but it wasn't there and we went inside twice!! Finally brought our order to the car. They are so awful that every drive up order parking spot was taken by customers waiting. Such a nightmare! Please save yourself the misery and go to the Corbin Target which is lightening fast and great customer service in person at the store too. They also refuse to assist elderly customers which I witnessed on separate occasions. Just do not bother with this Granada Target!!! Awful service!! STAY AWAY!!! ZERO STARS! read more

Worst Drive up location ever. Min wait time is 30 mins and workers are extremely rude and so careless. They move like turtles.

I come here because its the closest Target to me. The store itself is fine. One of the last stores to be renovated and they still haven't finished the floor. My ongoing complaint with this Target is the checkers not wanting to pack reusable bags. My bags are clean and folded in a pile but nope. The checkers just throw all my stuff on the counter and leave it to me to figure it out. Fine. I will hold up the line while I slowly do this lazy checker's job and then pay. This is never a problem at Vons or Sprouts or Trader Joes about reusable bags. This isn't every checker but it happens here and there and happened again today with a young one and Im so tired of asking for them to do their job that I just didn't say anything. It's was late and Im so sick of their uppity BS. Like how dare you try to reduce plastic in the environment and recycle bags?? Target prices suck too. It might be time to move on from these weird ass Target employees. read more

If I could put 0 stars I would've I HATE FUCKING TARGET service here is so bad placed drive up order 5 hours and still nothing and I tried calling twice and NO RESPONSE and it's just ONE item an inhaler for my daughter she can't breathe fuck you target do your fucking job. read more

God forbid they have more than one person working returns/exchanges right before Christmas! Did they not know a store would be busy the Saturday before Christmas. Duh! read more

If you're going to make the self check out 10 items or less then open up more than two registers. Been in line for 20 minutes. This is insane read more

They do not accept cat & jack returns after 6 months unlike most Target stores. I was just informed they stopped this policy - so if you have your baby or toddler clothes you can't return them here unless it's been the usual amount of days for the regular policy. read more

Common issue with this target is when there is an issue that arises, in store customer service is not usually able to solve. I've had 2 incidents and both times I was told to contact online customer service. For those not as tech savvy, this is not always a good option. Upper management should empower management in store to be able to resolve issues instead of pushing customers to online/phone customer service. read more