Great experience.. They were very fast, helpful and answered…read moreany questions I might've had. The delivery was cool... no complaints They're just the furniture sellers, nothing more nothing less. The staff is great!

This was a tougher review to write, because different aspects of my experience were better than…read moreothers. I decided to break it down into 4 categories: Ordering: 4/5 I went to the store and was in/out within maybe 30 minutes max. I needed to buy one of the whole home packages, and had already found the one I wanted online. I wanted to see the pieces in store before I purchased them. As soon as I came in the store, I was helped. I told the associate which furniture package I was interested in, and she showed me all of the pieces that went with the package. She gave me info on the financing options versus paying in full, she was very thorough, etc. She was friendly and helpful. She even made sure to tell me I need to check each piece upon delivery to ensure all of the necessary tools were included before I sign off on the delivery receipt. Delivery: 3/5 Let me start by saying: the associates who delivered the furniture were courteous and professional. Those poor guys had to move an entire 2 bedroom apartment of furniture up 3 flights of steps! Anyways, my issue with the delivery was that I was given an extra mirror by mistake, instead of the bed rails for my daughter's bed. When I brought this to the attention of the delivery men, they promptly called the store. Rather than having the rails delivered to me, the store manager (at least I'm assuming he was the manager) asked if I could just come pick them up. I obliged, but it was definitely inconvenient. As you can imagine, when you're moving, you're extremely busy. On the plus side, the rails were ready and waiting for me the moment I walked into the store, and the manager was very apologetic. Quality: 3/5 Obviously you can't expect Ethan Allen-level quality from here; however, I will say that the quality is better than I expected. Everything is in good condition, solid, sturdy, etc. Value: 3/5 You get what you pay for. Again, this isn't top of the line furniture, but it's not bad. Especially for someone who's just starting out. But be warned: you have to put EVERYTHING together. Everything. Even the sofa, if you get one. It's definitely hard work, but the instructions are clear and all the tools you need are provided to you. Overall I give Price Busters a 3/5 and I would recommend them to anyone who needs a whole home/apartment full of furniture at a low cost.

Highly disappointed with the poor customer service. I just brought a house in the area. Looking to…read morefurnish my entire home with cash. I circled this store 6 times and not one employee greeted me or spoke to me. As I was walking out, a white American was walking in and I heard someone say "welcome, can I help you find anything today". Very laughable considering I did not receive the same treatment and I was payment ready. Heading to another store!!! DO NOT SHOP HERE, GO SOMEWHERE ELSE!!

Do not buy anything from this company the worst furniture! They say their price are the cheapest…read moreit is and the quality is horrible! I purchased 3 rooms of furniture, after 2 years the living room set started to peel dinning room chair became wobbly and DONT PURCHASE THAT GOOF PROOF PROTECTION PLAN! ITS A RIP OFF!

My first time in here and this store has so many wonderful items. Thank you Pat in Customer Service…read morefor your help and assistance and signing me up for rewards. All of these wonderful movies, some are brand new for only $.33 after joining! See you all soon!

Their mission says it all! All money goes to Habitat for…read moreHumanity. Items are both new and used. You can find lots of nice things.

Great service. Great Prices! Lovely inventory!! I'd always stop in on business trips to APG from…read moreDC just to see what was new....always walked out with something beautiful for my DC home. So sad to see this great store close. Wishing the owners all the best in this next phase of life. Ryan Furniture will be greatly missed.

The furniture I received from Ryan furniture was beautiful, fully assembled and well made. It was…read moredelivered right to my bedroom. You have no wait a little longer than from other online furniture sellers, but the quality of the furniture is worth the wait.There was a problem with the delivery date but the friendly, helpful staff resolved the problem satisfactorily. I would buy from them again.

Couldn't be happier with the personalized service that I recieved from Kelt at Sofas Etc. From my…read morefirst phone call to the store with an initial inquiry, Kelt was very engaging and truly interested in helping me with a sofa that would meet the specific needs and limitations of my room size and configuration. His experience, product and service knowledge , and customer service are unsurpassed in today's retail world where it is almost nonexsistent. I have already referred one friend to the store (who is very happy with her sofa!) and also another friend and prospective customer. Thank you so much for such unmatched service and attention!

Went to them in late November 2025 as my current sofa came here as well and was happy with that…read morepurchase. Met with Karen who assisted me in my selections exactly for a sofa to my specs. Was given a contract, gave a deposit and said that it would be ready for delivery the second week in February. After two days into that week, I emailed her expecting her to call me to touch base about the order and learned that the sofa had not been done as the fabric I chose was not available. I expected a sales rep to have their management skills to be ahead of any potential problem as my contract is with Sofas Etc. and not Sherrill Furniture who is their agent making the furniture. After some back and forth, I was told that if I came in the store, I could pick out another fabric and was told that they would be "moving me to the head of the line above everyone else to get my softa within the next 6 weeks." While at the store, Karen called and spoke to the agent at Sherrill and learned that they just got the fabric in again and I could get the fabric of my choice. I said to Karen that I felt a little mismanaged in that there was no way I was receiving communication from anyone about the fabric. It was really Sofas Etc. that I had the contract with and obviously, no one was caring to communicate after I left the deposit. The Owner offered placating remarks and with my health compromised, I just wanted to go home and not deal with this kind of treatment. I left the store thinking that it was really coming and would be done in the beginning of April. I emailed Karen right after the beginning of April: "Another deadline missed?" in the subject line of my email and she then emailed me back saying they would look into it. The Owner emailed me exclaiming that they were having problems not getting communications with them. That Karen received messages that the fabric was there and also that it wasn't. I just felt abused and neither Karen nor the owners were taking any responsibility for the process at all. I didn't bother coming back to the store and told them to credit my deposit in full immediately. After all that, the Owner still insisted that perhaps he could offer a heavily discounted price if I would just let them try to get it done again. I just wanted the abuse of the whole process to be done and credit my account immediately. I have to put the onus onto Sofas Etc. as they had the contract with me and they should have been guiding and managing the process including all communications instead of operating from a "reactionary" process.

We found the salespeople in the showroom to be extremely helpful, as were the delivery men. They…read moregave us the best prices and helped us find furniture to fit our apartment. Gardiners Furniture was recommended to us and our experience was so good we returned to buy more furniture. We shopped around before going there and had bad experiences with two name brand furniture stores. Gardiners was a real treat with good salespeople and good delivery. I highly recommend them.

Update- my sectional finally arrived after 14weeks!!! NO…read moreapology from management. No call or email to see if everything arrived ok. And the 6 throw pillows were mismatched and not what I ordered. I am so beyond angry And DONE! It's not even worth the aggravation of getting the right pillows. I'll spend more money and buy more ! This company is the worst and not worth spending your hard earned dollars at!

Love the new look newish layout plan everything clearly labeled checkout registers very clean. Lots…read moreof open space to maintain a 6 ft distance will be back for more furniture and household items

Just had the worst customer service experience ever at this store from a manager. Was there to get…read morethe 15% off offered in an email and it was the last day. Didn't realize it was for online purchase and pick up in store, so I was told that entering the order online was needed to track the sales, that was ok to me, I understood. But upon completion (took about an hour for my cart load) another manager was telling me I'm doing it all wrong should be done at home, and gave me a long nasty lecture. I was shocked and embarrassed, totally unnecessary and I will not be back. So ridiculous and petty, no discount is worth this horrible customer service.

Love love love this place always find awesome stuff great staff great prices the hidden gemread more

The prices were great. And the owner was a delight and very knowledgeable about the area.read more

Perfection, professional, courteous and reasonable are a few words that come to mind in describing…read moremy experience with Classic Furniture Works. Mike McDowell went above and beyond to ensure perfection and that every detail was to my exact liking. There was an immediate rapport as I explained how the one-of-a-kind coffee table I designed more than forty years ago while attending university in Tallahassee and how I found the planks of cherry wood to use in building it at a small sawmill near Whigham (GA). Although I was able to create the legs, I had no idea how to assemble the design. To my surprise, my father showed up one day at my apartment with the completed table. He was just that kind of guy--part of the Greatest Generation, fought in some the worst parts of the Battle of the Bulge, and went on to serve more than fifty years in public education. People and things have come and gone through the years, but the table remained with me as I traveled across the country and around the world. My most recent move to Bel Air (MD) did not break the table, but at long last, there were enough marks and dents that could justify turning it into kindling. Mr. McDowell intently listened as I explained how the table was not perfectly square. My father also added braces that were not part of the original design. Mr. McDowell assured me the table could be preserved and asked to study it before offering to provide an estimate. I soon heard back from Mr. McDowell with a detailed description of what would be required to restore and also achieve the original design. He never rushed nor did he try to speed through the restoration. He took his time to make sure his work reflected the high quality and precision of his craft. I also received periodic updates from him at each step of the process. The finished restoration is now indeed the work of art that my father and I originally envisioned more than four decades ago. I feel very fortunate to have connected with Mr. McDowell to restore this table, which for me holds a sentimental value. I highly recommend Classic Furniture Works to anyone who wants to restore a fixture they feel is precious and irreplaceable.

I had some furniture damaged during a cross country move. They did an amazing job restoring all the…read moredamaged furniture pieces. The craftsmanship on the restoration of all the wood pieces was superb and made my job drop upon seeing it. I would use them again in a heart beat and recommend them to everyone!

Had an $2100 order bed and new mattress...my sales lady was excellent. During the order, I was…read moregiven the option to be contacted by the driver a hour upon arrival. In the past, I have been burned by other furniture companies with not scheduling my correct delivery date. So a hour would give me a chance to break down my bed because I wanted to make sure a bed and mattress was going to be delivered. Of course, I get a call from the driver telling me they are 10-20 mins away...I'm like what happen to my hour notice. He says I'm sorry miss however due to our schedule we are calling you now. It take 20 seconds to call someone. So I explained the option that was given to me by the store. He asks would you like to reschedule no I want the agreement given to me. No point of going back and forth! I tell him I will reschedule. When I purchased the furniture the sales lady took me to a back office to speak to the representative cashier. She was suppose to update my info. I had all my information updated because they had 3 different profiles for me (not sure how that happen). I even gave the rep my driver license to make sure my information was correct. Your all set ma'am everything is updated. So when I called the store to reschedule and of course my address states I live in an apartment(I live in a house). It was not updated! Ugh! At least this representative was nice and apologize and offered me a discount. No one could give me an answer on why Value City offers a time option for the driver to call but it did not happen. So I cancelled my order. The only reason I gave it three stars is because the sales lady and second rep was nice. Hopefully I will get a better experience when I relocate to North Carolina (fingers crossed).

I thought that things were too good to be true. My end recliner footrest became bent and distorted…read moreand bang and pop when opening or closing. My sales lady who i originally gave 5 stars advised me to buy the extra warranty incase the recliners fail after original warranty runs out. SCAM .. Stay away unless you have stick people living in your house you might be fine. No matter what you say they will deni your claim. Not one review of someone getting warranty service completed or even accepted. We need to file a class action lawsuit against both companies .