Cancel

    Open app

    Search

    Updated 2 months ago

    At Home Photos

    You might also consider

    Recommended Reviews - At Home

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    10 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jan M.
    0
    35
    0

    3 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    Ask the Community - At Home

    You might also consider

    Value City Furniture

    Value City Furniture

    2.0(3 reviews)
    4.7 mi

    This was my first time at this location and it was awesome. I really like the flat layout of which…read moreallows easier access to walk around and view the furniture. They had a nice amount of furniture to choose from. The store was well kept and the staff were very nice and courteous. The location is ideal, it's not a far drive from my house and easily accessible. The prices were also really affordable and financing options were available.

    Do NOT let this company anywhere near your home. Zero stars if possible…read more On December 5th, CTS showed up completely unannounced to "swap" my incorrect sectional that I had been fighting with Value City Furniture (VCF) to replace. Problem is: they didn't even have the replacement couch on the truck. They just took my existing sectional and left. My 12-year-old son was home alone when they arrived, and I had to scramble to get my daughter over there at the last second to supervise. When my daughter called me in a panic saying, "Dad, they just loaded the couch and drove off without leaving anything," I immediately called CTS. I begged them to turn the truck around (it had literally been less than 10 minutes) and at least put my original sectional back until they actually have the correct one. The agent was unbelievably rude and said, "We're not doing that. We're already out of the area." Out of the area in under 10 minutes? Please. I asked to speak to a manager (William). After being on hold for 15+ minutes I was told William had conveniently "just left the building." I asked for William's supervisor and was told he doesn't have one. After pushing, they finally admitted the owner Robert is above him, but of course Robert was also "unavailable" and they flat-out refused to give me any phone number, email, or way to reach either of them. Their final words: "Take it up with VCF." So now my family has zero sectional in our living room until at least December 17th (that's the soonest VCF can get another crew out), right in the middle of the holiday season. My kids have nowhere to sit, we can't have company over, and I'm out a several-thousand-dollar couch that CTS essentially stole in broad daylight. This is beyond poor service; this feels like theft with extra steps. Rude, dishonest, zero accountability, and zero care for the customer. If Value City Furniture or any other retailer tries to schedule Castera Transportation Services (CTS) for your delivery or exchange, demand someone else. I will never buy furniture again if there's even a chance these clowns are involved. Worst delivery experience of my life. Avoid CTS at all costs.

    Photos
    Value City Furniture
    Value City Furniture
    Value City Furniture

    See all

    At Home - homedecor - Updated June 2026

    Loading...
    Loading...
    Loading...