Staff doesn't seem to know what's in their drinks. No allergen menu or ingredients list, can't tell for sure if something has dairy or other ingredients. Was told website is out of date and won't have accurate information. Cashier was unwilling to help further than "I don't know" read more

I've just called right now to place an order for pick up and the girl had an attitude. If your workers aren't happy about doing their job, they shouldn't work there. Their drinks are good but no one wants to deal with a rude little girl. Don't come here! read more

close to a variety of institutions, this location of the chain lives up to its franchise name and brand. serving a mixture of different flavors and textures through drinks AND food menu items, it will keep you wanting to come back and try something new each time. inside the shop is a convenient waiting space with enough decor and area to wait in line at the front with fellow customers lounging or waiting as well. it gives a welcoming vibe when you enter it, a near familiarity even if its your first time. you can tell it has history at its location (in a good way). good drinks and good vibes my favorites from here are the thai milk tea with no ice and taro snow with small boba (yes I like small boba sometimes) read more

Tapioca Express - both are taro snow drinks with small boba - Coffee & Tea Near Me - Sacramento, California

We had a mango passion fruit snow boba, and coconut. The coconut is one of our faves. The passion mango was ok. I added the mango jelly with the large boba pearls just was way too sweet. Also on a side note they don't have the best customer service. Which is alittle disappointing because they've been here for so long so I don't customer service should stop after a couple of years it's a good habit to maintain. I may try out a different spot. There's a couple different ones in Natomas. read more

Tapioca Express - Menu - Coffee & Tea Near Me - Sacramento, California

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Love this place! This is my go to when I am crazing my avocado shake.. This is the only place that I found around my area that has it! And it soo.. very good! The staff is amazingly friendly! Thank you! read more

Strawberry coconut mix snowball is so amazing and nice people out there, I love this place and I love my drink , if you haven't tried it yet , you definitely should. I love tapioca drinks and I tried many of them and I found my favorite now , I love how I can mix and add what I want , it makes this place so yummy read more

Tapioca Express - Strawberry coconut snowball with extra coconut is so so awesome - Coffee & Tea Near Me - Sacramento, California

Remember when you were a kid, and you tried every sugary confection to get that snap, crackle, & pop feeling in your mouth ? This is the adult version of that. There are a variety of different flavors of the snow bubble. It's a wonderful blizzard in your mouth. Strawberry is my favorite. It's just sweet enough to remind me of the now & later flavor mmmm yum! Then with the added boba... They are these squeeshy ( Darci-ism) beads of childhood delight. Chewy, gooey, explosions of goodness. Enjoyable anytime of the year! read more

Tapioca Express - Strawberry snow bubble. Just say yum! - Coffee & Tea Near Me - Sacramento, California

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Hmmm, I have been here a million times and I swore I had already written a review for this Tap X but here goes nothing :) This is your standard size Tapioca Express with room for about 15-20 people inside. There are board games, a television and Wifi to help patrons enjoy their visit here. Drinks are pretty standard and this Tap X serves deep fried food snacks such as dim sum, fish ball, etc. Punch cards are also available and can be a huge money saver depending on the size of your family and the frequency of your frosty drink addiction :) Although there have been a few attempts at opening bubble tea shops in the Natomas area, this is the only shop that has stayed open. CK Cheng's is right around the corner so if you want to finish off your Chinese food meal with a Chinese desert, this is the place to come. read more

I ordered online for delivery and my order was completely wrong. I paid for 2 large Thai teas and got smaller sizes with peach flavored jelly? read more

During these times, I guess their phone is DEAD?! They never seem to pick it up. Okay, onto the drinks. They make their drinks 'OK'. I don't complain because the drinks always or usually turn out fine. I ordered a Ceylon Milk Tea and whenever I ordered it, it turned out fine and good. This time, the workers looked lazy and the ice in my drink was small and it tasted watered down. In other words, watered down strong tea with little creamer. When you steam a tea and add creamer and ice, you add LOTS of ice. I never asked for any adjustments but got a watery milk tea with little ice. I guess I'll just be ordering snows or teas instead of milk teas from here when I'm around. read more

I like their options, but not a lot where offered at this location. It doesn't make sense to me to have a menu up when you can't offer them. An employee stated, "We don't have those, only some locations have them. And other locations may not have them but other places have them." And my response, "Ummmm.. ok. Give me a sec then, because what I wanted originally, you don't have. How about this one?" And she says, "We don't have that either." My response, "Ummm.. ok... I'll have the customer go behind me first, since I don't know what to get yet." Aside with the options available to me, I would say, how about trim down 1/2 the menu that YOU DONT OFFER, and Leave the ones up that you offer... It will sure help me cut down in time to decide which tapioca drinks you do offer and leave out the ones that you don't.. Namm sayinn.. Thank god it isn't summer yet, or this place would be slammed in inefficiency and will turn customers away with the lack of options of this venue to have such a big list that they don't even offer 1/2 of it and is still posted up on the menu to the general public. read more

Good location in Natomas the only real boba place in this area! It's next to many restaurants such as Bangkok garden (excellent Thai food) and CF Cheng (best Chinese food in Natomas). There is also a mountain mikes, Mel's dinner, and Kobe sushi. Tap ex has a good variety of drink selections such as snow bubble, slushy, milk tea, and coffee. They also have snacks such as the popular popcorn chicken and deep fried fish ball. However, this location does not taste as good as the tapioca express on Stockton blvd in south sac! The drinks at the south sac location taste fresher and less artificial. This is a decent sized place with board games and free wifi for your entertainment. Service is pretty good and you get a complimentary drink on your birthday. They also have stamp cards where you buy so many drinks you get one free when you fill it out completely. If you are in the area and feeling boba, give it a try! read more

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This was my first time trying place. I ordered the passion fruit juice and it was delicious. My daughter ordered the passion fruit green tea and she said it was super delicious!! We both ordered the nacho cheese fries. We thought they were just gonna be fries with nacho cheese and maybe the fries seasoned. But that wasn't the case. The fries had a cinnamon mixture on them and it threw us off overall. Maybe that was their twist on them, but we didn't enjoy them. The staff was super sweet and the music was cool. I would definitely come back and try something different. read more

I love this place! so many vegan options to choose from, would go over and over. I recommend the banana milk tea... that one was IT read more

I usually like the Tap X franchise, but this one is totally different. The popcorn chicken was not good and very small portion. For the price I pay, we should at least get somewhat halfway in the small bag. Literally like 6-8 pieces. Customer service was not good. All they do is gossip behind the counter for the customers to hear. Tap X needs to train employees on how to make customers feel welcomed and appreciated. Def will not come back to this location. read more

Not sure what was going on today, but I attempted to call three times today (April 14th, from 5:29pm to 5:30pm). Really disappointed in the customer service of a female employee. She answered the first time stating, "Thank you for calling Tapioca Express." Then hangs up. The next two times, which were also the last attempts because I decided NOT to visit after terrible service, she picks up the phone and says nothing, I hear her talking in the background, then hangs up. One of the times, she stated they're busy and I have to call back in 15 minutes. Really disappointed in the service. I would like the owner to contact me. Thanks. read more

The service is friendly and fast. That's the end of the positive things I have to say about this place. As long as your taste leans toward extremely sweet and salty, this is your ideal place. The drinks are very sweet with no option to reduce sweetness like competitive chains Quickly and T4 offer. Got an order of jalapeño poppers and they were coated in a salt and pepper mixture which made them taste like eating a salt lick. Absolutely disgusting. I couldn't eat them. Fried foods are already salty and don't need any additional salt. read more

I was craving for something sweet one night after having dinner with my family and I decided to come here, since my selection for dessert was limited in the area. I ordered an Avocado shake with lychee jelly & I can honestly say I had better elsewhere at other boba locations. They went a little overboard with the avocado flavoring powder which made my drink tasting ...chalky, yek! The drink wasn't sweet enough & was pretty much flavorless; I ended up throwing it out after drinking half of it. Being an avocado shake lover that I am, I was definitely disappointed. They do have a range of drink selections available & I do like how they have a variety of boba choices you can add to your drinks -- big bobas, small bobas, lychee, mixed jelly, grass jelly, etc. The staff seem to be bored as heck -- playing on their phones in the customer seating area & hurried back behind the counters as we walked in. (But hey! I'd probably be doing the same too, LOL.) Not much decor on the walls other than a billion of business cards & advertisements on a bulletin bored which made it look somewhat tacky. The drinks look delicious, but we all know looks can be deceiving & that goes the same for FOOD & DRINKS! ;) read more

Tapioca Express - Avocado shake with lychee jelly! - Coffee & Tea Near Me - Sacramento, California

Was just there couple days ago and I love the Bobba tea taro was the beat! Also mango was amazing. They did the drink fast and I left price is good too! Great service! I will come again thank you! Great atmoshere too! ​ read more

Best non coffee high. I always order the Thai iced tea with extra Boba. However the only thing that I would recommend for the Sacramento Tea locations is OFFER "FLIGHTS" I noticed in Sacramento that they do not offer flights, but because of there's so many different options and you cannot sample any of the flavors, I think they're really missing out on a revenue stream. Whether you get a sample of three, six, 12. It would be nice to be to figure out if there's any other flavors I really would like read more

I used to work by this location, and this was our team's go to boba spot for lunch. Some of the snow flavors are a little too sweet for my taste (the coconut is way too sweet, which is unfortunate since I love coconut everything), but I do love the cantaloupe snow, the taro snow, and the thai tea snow. Their milk tea is one of the better ones I've had. They also have avocado snow, which takes me back to my childhood days when my Mom would make avocado shakes if we were good. Their spicy chicken is good too. It's not the best boba place around, but when I'm in the area, I try to stop there as often as I can. But then again, boba is quite addicting. read more

Love this location with fancy deco and music going on. The drinks are good and they even have hot food to order yay! Parking can be hard in this little mall. but lots to do around there. Ordered Taro Milk Tea with basil seeds and boba yummmmy good read more

Tapioca Express - Taro milk tea with boba - Coffee & Tea Near Me - Sacramento, California

I have been coming here for years since I moved to the natomas area. They always have really friendly people working. I ordered my drinks and were done in like 5 minutes, super fast and efficiently. We will continue to be customers for years to come. read more

Tapioca Express - Original Milk Tea with Boba - Coffee & Tea Near Me - Sacramento, California

Boba yum! I have become addicted to this place... although this wasn't the first Tapioca Express I've been to I have been looking for this franchise close to my home. I had my first visit at a location in Vallejo and I can understand why the place was packed. I had the Mocha Snow Bubble with Tapioca. It was refreshingly delicious. I've also tasted the Strawberry flavored Snow Bubble and Icy... now I'm addicted and must try the other flavors offered on their menu board. They also serve coffee and tea varieties. On their menu are also snacks that come in optional combo items. Ones I remembered seeing in the menu on the wall was crispy chicken, fried calamari, potstickers, crispy squid, tempura, fried tofu, and other Asian-themed finger foods. The prices were quite affordable. I hope to see one of these franchises in Roseville soon, otherwise, this Natomas location is the closest one to my home. Review #0104 read more

One of my favorite boba shops. Ran in to get some boba for the family and I was in and out before my husband Could parked and walked up. Love fast fried service. The cashier did speak to quiet couldn't even here the total for the drinks. But o we all great place read more

Tapioca Express - Coffee & Tea Near Me - Sacramento, California

Tapioca Express, Lollicup, Quickly... They're all the same to me. There was a long line when I came in but it went by quickly. I ordered a taro milk tea. The drink came out quickly as well- I sat down and then sat back up to get my drink. If you want to hang out here, there are board games for entertainment. read more

Tapioca Express - Taro Milk Tea - Coffee & Tea Near Me - Sacramento, California

Love Tapioca Express! I went t another place and had the worst experience so today I made sure to come and get my Cantaloup Snow Bubble. They had my two drinks ready in under 2 minutes and they prepare the drinks in front of you, unlike some other shady places. I didn't get any food on this trip but if you're lucky enough to come in when the kitchen is open the food is yummy! My fave is the crispy chicken, def recommend it! read more

Tapioca Express - Cantaloup Snow Bubble with Tapioca - Coffee & Tea Near Me - Sacramento, California

Fantastic service and some of the top 5 bubble tea in the area. I always stop by once a week for a quick lunch drink or something to grub on. Def worth your time! read more

They stopped serving calamari heads, enough said. I'm outta here. The 5 workers behind the counter seemed puzzled when I ordered it.

I've been going to this place for a few years now and I can confidently say it's great service, clean environment, delicious milk tea, perfectly cooked boba, and amazing Vietnamese iced coffee. This places makes a day boosting drink achievable. It is the best in the neighborhood. read more

Tapioca Express - Iced Vietnamese Coffee - Coffee & Tea Near Me - Sacramento, California

The banana snow is the one! Coconut is also another great flavor. The consistency of the drink/snow is refreshing and the boba is made to perfection. Not only do they serve drinks here, but they also have small bites. I personally like the fried chicken. Quick service. Friendly staff. Chill place to hang out with friends and catch up. read more

We came here this afternoon and ordered the olong milk tea with grass jelly (L size, ~$5). Honestly, it didn't taste good but if u are diet, I think u may like it. The tease of tea is almost everything, no sweetness and no milky at all. I thought I order the olong tea. I expected the grass jelly is fresh, but it just like other popping pre-made and not good. I worked at Tapioca Express at Stockton Blvd, Vietnamese town before, we had the fruit yogurt, but here they said they don't have it and mostly their drinks are different. If you are here for the yogurt, this place isn't for you. The service was great and the price was affordable. (5 stars) read more

What makes tapioca express exceptional is their quick service! This is the only boba place I know that has your drink ready right after you finish paying. I got the mango icy and its too sweet. If I order that again, I definitely need to adjust the sweetness level. On a previous visit, I ordered multiple drinks once and changed my mind on one of them. One of the girls who had started making it gave me a dirty look and had a little hissy fit. Uhh I'm allowed to change my mind. I hadn't even finished ordering and it had only been a few seconds too. Because of that, I actually stopped coming here for a long time. My go-to boba place is now T4 or Sharetea. Glad I gave it another chance today, I might stop by every once in a while. read more

First time here I ordered the Thai Tea snow Bubble. I have to say it's delicious. I will definitely be going back.

Completely rude staff after the covid hit. This place should be happy they can stay open. Many small businesses have been forced to closed. You being open doesn't mean you have to be rude to your customers. Very disrespectful. Very disappointing. Be more courteous to the neighbors that keeps you open!! read more

Tapioca Express - Coffee & Tea Near Me - Sacramento, California

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I've been to this location since they've first opened. This will be my first review for them... I needed a light snack before a late dinner. So, what came to mind? Crunchy crispy chicken! I love those little tasty morsels! Let me tell you my experience with these devilish snacks... It is always a hit and miss if they'll make it or not. Somedays they have it and some days they don't. I make special trips here to get them. You don't know how many times I've come here and they've said they're all out. I know...I never learned, should of called ahead! But today, they made me an angry customer! I drove and made a special trip, yet again to get their crispy chicken and was told they don't have it. I was like..."Do you guys make it on certain days"? The guy then told me that they do have it on most days, but..."it's tedious to make them"...WHAT?!!! So...you're telling me this item that is on the menu everyday doesn't get made unless you guys feel like it?!!! Unheard of!!! I've never been to a place that has this kind of service! Do you want my money or not?! Doesn't seem like they care. This place is always run by teenagers, so you know what kind of service you get. Mine as well put a sign next to crispy chicken that says, "We will make it on our terms"! Such BS! This was my last stop here, I am never coming back! Going straight to Tea 4 U from now on to get better service, at least they care about my business. read more

There's nothing really wrong with tap ex! It's a nice chain where you can grab some boba, study for a minute if you'd like. The taro milk tea is one of the best though. The taro powder, fructose, creamer, and add some tapioca... something about their mix makes it super duper creamy and good :)... I def come here for that one. I also tried the Hong king milk tea which is made of a strong black tea, evaporated milk, and fructose. Very interesting flavor, more unique. Reminds me of an "old time" milk tea. The popcorn chicken was a little fatty for my liking but the breaking has a nice texture. Not too fluffy and theygive free sauce! Don't forget to stop by for your birthday drink! Any size any toppings! Solid 3.75 stars! read more

I have been coming here since Eric opened his doors.. he has struggled too find help and it shows.. the help he has in the store is less than adequate.. rude... unprofessional and harassing ... every time I go and Eric is not available it's a HEADACHE! read more

Came here for the 1st time and they were so quick to make our drinks! While we were ordering with the cashier, the gal was intensively listening and making them right away. We ordered 5 different drinks and only waited a couple minutes after paying for them. They were all delicious and we will definitely come here again! read more

The hot weather makes me want to jump into a pool of smoothie. Ugh! This is the only Boba place within the complex. Might as well try it. The place is spacious and clean. They have few tables and chairs. The interior is a bit disorganized. I don't know what vibe they are going for. They will definitely need to hire an interior designer to upgrade the style or at least have a style most especially that it is a chill place. You will be welcomed by a variety of drinks they offer. Milk tea, Tea, Snow Bubble, Icy, Juice, Soda, Coffee. Name it! They have it on the board. They have snacks to partner your drinks too. I ordered the Watermelon Icy with Tapioca which is the drink for the day and it did not disappoint. You can really taste the watermelon and it blends well with the Tapioca. It doesn't taste artificial like some flavorings. It is so refreshing! We stayed there for awhile to cool off. There was a long line at some point but they were able to make the orders really fast. Very efficient! Overall, it was good and I will be back here for sure to try on their other drinks. read more

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