Today was a HOT one so a cold sweet summer drink was in order! I like the Taro Icy sans boba. Accidentally got the boba straw but they do have regular straws for the other types of drinks. So I got the appropriate straw afterwards. Served with a direct & nice demeanor by Taylor. Place is chill and kept clean. *You have an option to tip if you're interested. On the machine it starts at 15% & you do have a choice to adjust it to a customized tip. read more

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Unhappy with the service here and the boba quality dropped drastically... the popcorn chicken taste like crap still. Ordered our stuff and the person gave us old hard boba read more

I'm honestly not even surprised at this point this store has been going downhill for months, and today just confirmed it. I happened to be in the area and figured I'd give it one last shot. Safe to say I won't be returning. I walked in to find some girl who doesn't even work there lounging at the counter with her feet up right where customers are supposed to pay. Completely unprofessional. The girl who took my order was polite, but the one making the drinks looked like she just rolled out of bed. Hair down, totally not dressed for work... it's honestly shocking how far this place has fallen. Truly disappointing, but again--not surprised. Sidenote, not sure what happened but their store hours are all over the place read more

Tapioca Express - Coffee & Tea Near Me - Oceanside, California

Food is good but service is very slow. I only have 30 mins for lunch and i didn't get the food till after 40 mins later. People come in and walked out because the worker is by herself not getting any help. Not a good place if you're pressed for time. Boss should come in and help cook and serve ! read more

I had a very disappointing visit to Tapioca Express. While the cashier with red hair was sweet, the other one with curly hair was rude and unpleasant. They forgot our order, and we ended up waiting about 30 minutes. When we asked about it, instead of apologizing and fixing the issue, she responded as if it was my friend's fault, which was completely uncalled for. Additionally, the portion size of the popcorn chicken was shocking. It looked like half of the bag was missing compared to other locations, almost as if it had been half-eaten. Extremely dissatisfied and won't be returning to this location. p.s. the owner should pick an employee who is good at customer service, communication skills and has basic manners. read more

Placed a mobile order for pick up earlier this afternoon. I ordered 3 drinks and a crispy chicken snack. When I arrived, the cashier (young girl) stated that she refunded me for the chicken because of a fire or something in the kitchen. I had specified via mobile order that I wanted my order cancelled if they didn't have the chicken. She then proceeded to tell me that the kitchen or fire had been fixed and the chicken would be ready in a couple minutes, but she'd have to re-charge me. Ok. Sure. So she rung me up for the chicken. When I left the store and got back on the road, I reached for a piece of chicken. I had to reach pretty far down and upon looking into the bag, the bag of chicken was HALF FULL!! SEE PHOTOS (I hadn't even had 1 piece of chicken when the photos were taken) I was so frustrated. Are you serious? $8.49 for a bag of chicken that was HALF FULL?!?! I called the shop and complained to the cashier that the bag was half full. She stated, with an attitude, that it was 7 oz and she weighed it and some pieces are bigger than others. BUT ALL THE PIECES WERE SMALL! At the end she didn't even apologize or offer to correct it. I'm a frequent customer of the Tap Ex's in SD, and every time I order the crispy chi me snack, I always receive my orders with a bag full of chicken; not a bag HALF FULL. This is my first and last visit ever at this location. THIS LOCATION SUCKS. SERVICE ALSO SUCKS. WOULD NOT RECOMMEND. read more

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Love the chai vanilla milk tea with boba such a great flavor! Highly recommend, I love this flavor so much I wish the drink was endless lol

I came almost a whole hour before they closed and I watched them leaving the location at 9:26pm when closing at 10pm. My wife's pregnant and just was craving this specific boba and made it in time before work but just bad customer service. read more

This would be the second time I have been to this place and they are all out of tofu. I suggest calling before wasting your gas.

Accessibility: there are a few disabled parking spots across from the entrance of this building and there are two ramps to get onto the sidewalk. The doors to enter are pull doors. There are no places to sit outside but there are short tables with moveable chairs inside. Masks: required as of 2-6-2022. All the staff and customers were wearing masks. Experience: this place is a little hidden but it's great! I ordered a peach green tea with aloe and it was very good. It was a stronger flavor than I expected but still good! My friend also loved her drink with boba in it. The employees were all super nice and welcoming! read more

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not gonna lie this drink was so gooood but that one lady whos was like ohhh we don't have boba, bruh how do yall run out of boba when your literally a boba place like that actually made me so upset but the drink was too good to just not get anything so im upset. read more

Tapioca Express - Coffee & Tea Near Me - Oceanside, California

The service is never poor when we're there! Keep in mind that there is only like two people working at a time. I normally get the almond bubble which is always gonna be my fav. And I add the lumpia on and it's always the best. Their spice can be a bit much for some so think carefully! read more

We waited for 20 minutes to even order with only two people in line ahead of us. We ordered 4 drinks and waited another 15 minutes for one blended drink and 3 milk teas. The staff was unfriendly and missed that we had 3 milk teas and only made one. They quickly made all doordash orders ahead of customers in the store. The boba is consistently fine and they're open late so that's what two stars are for. read more

Tapioca Express - Thai Milk Tea - Coffee & Tea Near Me - Oceanside, California

I'm writing this review primarily on the service. The three employees I spoke to were helpful, personable, and competent. They explained the drinks to me because I was new to the menu. I wound up with the salted foam coffee (with Boba) and it was exactly what I wanted. The coffee was caffeinated and the foam light, the salt and caramel drizzle nicely balanced. The restroom was not clean, BUT it was open after 10pm, when nothing nearby was allowing customers to use a restroom. That was also a big plus. I don't know what happened to the people who complained about the service, but my experience was completely different. I recommend this location. read more

Open during COVID-19. After being quarantined for a week, my craving for bubble tea drastically increased! I stopped by Tapioca express to fix that and I was not let down. Of course the dining area was closed, but there were a few customers waiting on drinks. I got the combination yogurt frost with boba and it's so delicious! Very sweet, slightly tangy, and perfectly chewy boba. I also got a Thai milk tea with boba for my boyfriend to go. Quality boba and excellent customer service. I'd very much recommend this place. read more

Tapioca Express - Coffee & Tea Near Me - Oceanside, California

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I go to school in San Francisco so I'm very aware of good quality boba and overall anything to do with milk teas, tea, snowballs, and juices. I even worked at boba shop during my third year in college and it was the best experience. For those that live in Oceanside, we all know that there aren't that many options to get good boba. You kind of have to take a chance on a place. And being someone who knows quality boba and has a history of customer service for 7 years going to this Tapioca express is the BEST and ONLY option for both. This shop isn't like any average ones, all the workers are in highschool and college. They are SO hardworking and considerate of the customers. They work together as a team and try their best to handle so many customers. During the climax of the pandemic in 2020, this was the only store in the plaza open until 10PM. Hearing the passion of these student workers inspired me to write this review because the reviews on here don't reflect the establishment. People please be considerate and remember workers are HUMAN. I added a photo of a worker there instead of a drink to remind y'all of that. Her name is Mel and she deserves recognition for her hard work. This is the BEST tapioca express in San Diego, because it has real genuine people. I encourage you all to go and try it for yourself, be your own judge read more

Tapioca Express - Mel, is a prime example of a hard working individual at Tapx Oside - Coffee & Tea Near Me - Oceanside, California

They have the best regular milk black tea around. It has a back drop of chocolate that is really nice. My wife loves coffee, and absolutely love their ice white chocolate mocha. read more

I can sum this place up with DE-LISH-US! Ohhhhh how I have missed a good Boba Tea but my search is over!!! I followed the rainbow and at the end was Tapioca Express. As soon as I entered I knew it was love at first sight! They had me at Milk Tea! This place has a great selection of legit from Thailand teas! Well maybe not straight from Thailand butttt their selection is bomb! I had the pudding milk tea with boba. First time trying the pudding and I'm glad I did. The pudding is actually custard and it is GOOD. This will be my new spot when I'm having my boba withdrawals, which will be on the reg. If you want to step up your Thai Tea game, enter Tapioca Express! You will get Thai Tea street credit PHO-SHOW! read more

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Honestly, it's a hit or miss sometimes :/ Came today with my boyfriend at around 4:15-4:30 and it literally looks like they just threw our drinks into the cup and didn't even add the kiwi, mango, strawberry on top for our combination :,( When we came last time our yogurt combination looked just like how it did in the reviews with it filled with the fruits on top but idk what happened to ours this time. read more

Tapioca Express - Yogurt Combination Yogurt Frost - Coffee & Tea Near Me - Oceanside, California

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Ordered the crispy chicken for nearly $7. It wasn't a long wait (and you'll see why). Drinks were pretty good but just a tiny bit sweet. The real complaint is the size of the chicken served in a bag. It wasn't even filled halfway! We usually go to the convoy location and that one fills the bags!! I ordered 2 bags of chicken. No wonder why it didn't take long and this location has low stars. FILL THE BAGS UP YA LAZIES! read more

Tapioca Express - NOT EVEN HALF WAY FULL FOR $7!!! What a rip off! Fix it tap Ex! - Coffee & Tea Near Me - Oceanside, California

We went mid day and they were out of The normal boba balls. The person working Said they had the small boba only, they were out of the regular size. I opted to take the small boba and there was DEFINITELY a difference. They are way soggier and little to no taste. My drink wasn't the same. read more

The drinks are meh The people who work there don't seem to like their job very much For the price, you can get much better boba drinks from other places. read more

I've returned. And the kitchen is down because they're "pre-frying everything." I see that there's a hiring sign for a shift lead so I can only assume the owners are looking for more staffing. There's so much potential for more business here but each time I come, there's no customer service, the fryer is down, there's at least one customer complaining they haven't gotten the order, or a person comes in saying they've been calling and while I'm there I see them ignore any incoming call. I'm sorry but either the owner needs to come in here everyday, manage, and teach their employees how to run things properly or just shut it down. read more

Only real place to get boba. Like real boba and not at a pho shop. Not many choices in Oside for a boba tea house, so I'm glad there's a TapEx. TapEx isn't my favorite boba spot but it's good enough to satisfy that boba craving! And they have baby boba! Especially being far from Asian places. Drinks are a bit too sweet though, try asking for 50% sweet. read more

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I love that TapEx has not only boba, but jellies and pudding. Many of the items are made with fresh fruit also (cantalope, watermelon etc). Each time I've been here the tapioca is wonderfly fresh too. Also the employees are always super helpful and will make whatever your little heart desires. That's a huge plus! One of my new favorites - the Crispy Chicken (our friend lovingly calls it 'Crack Chicken'). Try it! Here's another HUGE plus (especially for North County): it's open till 10pm most nights (Fri and Sat it stays open till 11pm). Yes! read more

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Worst costumer service ever, You can never get food because everytime you order something from the kitchen they always come with excuses, oh we dont have oil or the kitchen is close or we dont have this or that. i've have there multiple times in the morning afternoon and evening and they always say kitchen is closed. Like wtf who the fuck manages this place? read more

I don't know if there is one owner for all locations. But we live in Oceanside and have been to the Oceanside location about 7 times. And have called 4 times. We go there for crispy chicken. And have only been successful at purchasing it 1 time. Each time we have been told the fryer is down. The fry oil is down, the supervisor is not there to fry the chicken, or we are too busy to make it. Each time I have gone to a San Diego location I have never had the same issue. Is there something that can be done to fix this issue at the Oceanside location? read more

Constant good service and good drinks. And the vibe is always just really good. Pricing is also very good compared to other places.

Big menu, watered down tea, and psychotic staff. :) If they're watching enough TikToks to think this is cute, they're probably not making the drinks right. Maybe if they stuck to only being soulless and ghoulish on their own time there'd be fewer customer service complaints about this place. read more

Tapioca Express - 3 - Coffee & Tea Near Me - Oceanside, California

I've been here multiple times, but haven't been here for a few years after other boba shops opened in North County. I finally stopped by for order pick up the other day, and was disappointed in the service and drinks. I don't know what happened to them. They used to have good customer service and tasty drinks. Now the customer service is poor and the drinks taste so artificial. When I walked in, the 2 female staff didn't even bother to greet me or ask if I needes any help. One female just stared at me like, "what are you doing here?" I told them I was there to pick up my order. She looks down at her tablet and says, "the order just came through, so you need to wait." Not sure why I deserved such negative attitude. I was meaning to wait... was only communicating why I was there. Even if the drinks are mediocre, if the customer service is good, then I'll come back if I'm nearby. But frankly, customer service has tanked here, so there is really no need to return. read more

I am so happy this place is in the North County! There isn't many boba places up here so it's slim pickings I have had this place in Clairemont and it never fails. Their drinks are pretty good I would give this place 3 stars but the cashier was really nice so I gave this place 4 stars. I'm not a huge fan of their boba balls they are too chewy for me also the almond milk tea is just okay. My fiancé had watermelon it was bland and not sweet at all. They have really good fried chicken and rice here try their combos. The atmosphere is chill, modern, clean, and inviting. It reminds me of the other tap exs I have been too. There were some people on lap tops and studying so it's a great place to use the WiFi and hang out. The service was great super fast and friendly. When we went they weren't busy at all the cashier was nice and we had a drink made with minutes. Overall I would come back! read more

Tapioca Express - Coffee & Tea Near Me - Oceanside, California

I wish I could like this place, but every time without fail the employees are extremely lazy and give off a bad vibe when making drinks. Last time I went my drink was thick and did not taste good. If they put as much effort into making the as they did closing early they'd be fine. read more

Please shut down or get new management. This place is always closed during regular operating hours. When they are open, they're always out of food, drinks are no good and staff always has attitudes. What happened?! read more

I had custard in milk tea for the first time so the next day I wanted it again. Didn't even realize we had a tapioca Express in Oceanside. They have egg pudding instead of custard. It wasn't quite as satisfying as custard but still pretty good. The pudding has a less firm but less creamy texture to me for some reason. Thai tea was as good as expected. My son got the vanilla cookie smoothie/milk shake thing I forget what it's exactly called but it tasted like chocolate cookie and was a grey color. We also got the chicken with ranch. Ranch was generic gross grocery store ranch but that's to be expected as well. We got medium spice which is not hot but very flavorful. 5 spice levels from none to very spicy. Medium is 3. This seems to be a teen hangout. There were a lot of high school aged kids there. Overall will return as they have better variety than other tea places in Oceanside read more

Tapioca Express - Thai tea and " vanilla cookie" - Coffee & Tea Near Me - Oceanside, California

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Loved the strawberry banana snow bubble with Boba! My mom also liked the Boba drinks, it was her first time trying Boba. Highly recommend it, and I think it's completely worth the price and the price is very good. The personnel were very kind and friendly, and helped me find the drink that I liked. Will come back to try different menu items. read more

Tapioca Express - Strawberry Banana Snow Bubble with Boba - Coffee & Tea Near Me - Oceanside, California

I really like the milk teas never tried anything else but this my favorite place for boba. They only have two sizes to choose from but plenty of flavors and different drink options. Sometimes the wait is long but the staff always hustle to get the line moving and the drinks out quickly. read more

I had went with my mom and I and had ordered a taro milk tea, house tea and some chicken. Mind you no other customers where in the building and we had waited 20 minutes to even get anything. During that time people came in and still got their orders before us. I only got my order made when I asked for an eta. read more

Walked in didn't get greeted at all, walk to counter didn't get greeted even though there was FIVE employees just standing there - not welcoming at all. The customer service has sucked every time I've come in. plus my snow bubble was super watery, like at least make my drink right.. read more

Horrible service. Would rate 0star if possible. I ordered these an hour from 4:27pm and was supposed to be ready at 5:27pm. Got there at 5:35pm. First thing when i get there i told them im here for a pick up. Crew members completely ignored me for 10 minutes. I asked again im here for a pick up. And they said they didnt have anything ready or no one ordered anything. I asked them to check and they did. Their excuse was "ooh, sorry we are the new crew, the other crew might of accepted it and never finished the order." They told me that they can make it, but will be 25 minutes. I was frustrated and asked to speak to a manager. I left and this wasnt the first time they do this to me. read more

Tapioca Express - My order - Coffee & Tea Near Me - Oceanside, California

If I could give it no stars I would... As soon I arrived I felt the bad energy...They were rude 10 minutes until closing me and my partner walk inside to get a nice Refreshment after we just had sushi my partner noticed that one of the coworkers shook her head no and automatically the cashier told us "we're not selling any more Boba, we ran out" with an attitude. I didn't really appreciate it although the customer inside had a full boba refreshment read more