Came in on a Monday at around 11:45am. After placing the order, the machine to pay with card/Apple Pay completely froze and stopped working. I ended up having to pay with cash (luckily I had enough cash on me). The worker gave me a free upgrade on my mango snowbubble for the payment inconvenience which was nice. One thing I am pretty disappointed about is the amount of popcorn chicken given to me in my order. It's already a small snack bag to begin with and for $7 I wish they could have at least filled the bag, but they only gave me half the bag as shown in the photo. Not sure if I would return :/ read more

Tapioca Express - Bubble Tea Near Me - Fremont, California

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I am seriously concerned about the hygiene of this location. My aunt, my cousin and I got yogurt smoothie and we all had really bad diarrhea the next morning. My cousin actually had to take that day off from school. I don't recommend food stores that do not prioritize sanitation. read more

I will give it to them, they are clean, one thing is their menu is very limited and if you ask them for something they have no idea what it is. If they franchise something I would think they would learn a menu. If you go to a tapioca express I would recommend Union City, a wider selection and boba taste like they know how to make it in Union City. Maybe it was just freshly made but I got a snow bubble with boba. Boba was warm and soft which defeats the purpose. read more

Service can be better. Treats can be more healthier and tastier. Tried the fruity pebbles waffle and spit it right out. Careful when you mix your drink, check to see if they sealed it all the way. My boba drink was actually good, after I had to go back in to have them seal the top. Honest opinion, avoid the weird stuff that happens in there by ordering online. Lots of weirdos. read more

I was craving TapEx but the Union City location was closed for the day so I was happy when I found that this TapEx was open! I ordered a caramel snow bubble, extra spicy chicken and mild calamari. The caramel snow bubble was just okay. My drink kept on leaking so they finally decided to just seal the top. I mean, why didn't they do that in the first place? Ugh. The calamari and chicken weren't good. The spice and flavor was just not the same as the one in Union City. Something is missing. It wasn't even spicy at all! I also prefer my calamari rings a bit smaller/thinner. Basically, I'm sticking to the Union City location! read more

I ordered strawberry milk tea and thai tea and this place is pretty good. The overall taste was good enough I think. read more

Tapioca Express - Strawberry Milk Tea with Strawberry puree - Bubble Tea Near Me - Fremont, California

Yummy yummy Garlic Fries. Boba Tea is Awesome. My go to place in Fremont for Quick Snack, Boba tea and Garlic Fries read more

Tapioca Express - Spicy Garlic Fries - Bubble Tea Near Me - Fremont, California

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This location does not make the same high quality tasting drinks as Union City, CA. I love Tapioca express and have been coming for over 20 years and this is the first time I ever did not like the drinks. They were not sweet even though I requested 100% sweet and it was not blended and was very watery for both the snow bubble and milk tea. It's like night and day from what I know. Also the boba was very soft like a pudding and didn't have that nice chewy texture. It shouldn't matter which store you go to, it should at least be somewhat similar to each other and this was by far way off. Help Fremont improve. This review is strictly on the drinks. read more

First sip of the taro milk tea & it was nasty. I even threw it away in front of the workers so they know. I'm not even going to recommend this location to anyone!!!! The popcorn chicken had a wet texture. First and last time I'll come to this location!! They need to figure this soft opening soon or else its going down!!! They're put a bad name to tapex read more

Tapioca Express - Taro milk tea & popcorn chicken - Bubble Tea Near Me - Fremont, California

I was in Fremont area with family and found this place to give it a try for Boba tea. We tried three different Boba tea and all were good. We also ordered Non veg platter having popcorn chicken, calamari and shrimp. Everyone in the family liked everything. However popcorn chicken can be make little juicy. Will visit again. read more

Tapioca Express - Popcorn chicken, Breaded shrimp, Calamari - Bubble Tea Near Me - Fremont, California

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I really like their chichi fries when it's fresh and warm. The avocado shake can be better due to the fact that I'm not a big fan of too much ice in my avocado shake. One thing in my order that can be improved is maybe make the avocado shake smooth texture. Unless I ordered something different other than a regular shake. But other than that I would order the chichi fries again in person. I like their chi chi fries better than the one in San Jose. Another feedback I would say don't be afraid to greet your guest and say welcome every time because it makes a huge difference. read more

This is a great place. Its nice to see another og tapx open. I love the one in union city. This new place is awesome. The staff is friendlywelcome and fast. I had the mango peach snow and it was delicious. I added boba and it tested fresh and good. I also ordered some popcorn chicken which was amazing. They also had many great sauces to choose from. I chase the sweet chili which was great! I highly recommend this spot. Its in an area that needs a boba placr! read more

Went in and ordered a Melon Fruit Tea. Came out with a tasteless lychee green tea. The drink looks nothing like the picture. I knew there was something when the cashier asked me what flavor would I like. I said Melon Fruit Tea". He said, " what flavor would you like for the tea". Never coming back here again. read more

Tapioca Express - What part of this tea looks like Melon Fruit Tea? - Bubble Tea Near Me - Fremont, California

Love this Tapioca Express boba store. My favourites are Strawberry snow, Chi Chi fries and their snack platters. read more

Tapioca Express - Chi Chi Fries Chicken Wings (Halal Chicken) - Bubble Tea Near Me - Fremont, California

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0/10, would NOT recommend! We went there and ordered 2 milk teas, 1 strawberry snow, & 2 popcorn chicken (one with spice level 1 & spice level 2). We got out drinks and was given a paper bag, which I assumed was our 2 popcorn chickens, so we walked out and went into our car. Once in the car, the worker walked out of store and knocked on our window of our car and asked for the calamari that was in our bag because they accidentally gave it to us. So we went in the bag and gave it back to the guy because we didn't order that. The guy went back inside and then came back out a second time. He again approached us and asked for the whole bag back because that whole order wasn't ours and handed us two small bags of popcorn chicken. So we accepted it and gave the bag back with someone else's order. The teas were very bitter and my strawberry snow had big chunks of ice, not to mention he forgot my boba in my drink. The chicken was cold and was not spicy at all. There was no spice level difference between the two like I ordered. So, I went back inside to ask if we can get a refund because it was not what we asked for, the guy said that we can just add the spice ourselves and pointed to the spice can on the side. I basically had to argue with the worker to have him call his manager, so I can get a refund. The worker was apologetic, but did not need to argue. In the end, I got a refund and no boba. AND the worker still gave that same order that we had in our car and that we touched to the other customer that was picking it up! read more

Takes a long time. Not the best customer service probably because they expect a tip after charging $9 for a drink.

They make the best boba tea's in fremont. I was very happy with their service and drinks. read more

Tapioca Express - Milk Tea - Bubble Tea Near Me - Fremont, California

We just ordered and get the order right now. I ordered avocado snow bubble with jelly grass but the jelly is not there. I don't know if it runs out or they just forgot it. We paid for it though. Just so upsetting when you expect of something big it's not gonna happen read more

I walked in and asked if they're open, it is 11:10am, business hours state they're open at 11am, there was a man mopping the floor who answered and said sorry no we're not open. And continued to mop the floor and ignored me. Looks like he didn't want do anything. According to the banner it's a grand opening but no one is here to serve the customers. Better off going to other places. read more

I never made a review before but today was so gross I had to. I ordered 3 drinks for myself, my partner and a friend. As we were drinking my partner was nearly halfway done and we noticed that there was a dead fly floating at the top of her drink. Disgusted, we all stopped drinking our drinks and threw them away! I'm not sure how that fly got in there but we are all beyond grossed out. read more

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The service is not good. I get it, grand opening but man I ordered my boba at 1:25 and I got it at 2. Unfortunately the boba itself just tasted like milk drenched with sugar. I really like tapioca express but man it feels like the workers there don't know how to make it or don't understand what we tried to order. Almost got my order wrong because I had to repeat it multiple times before the understood what I wanted to get. I wouldn't say tapioca express itself is bad, the one in Milpitas and union city are fantastic, but the one here needs work. I recommend not coming here until the get there act together. read more

They opened up a few weeks ago and definitely worth stopping by! They had a mix of many topping and beverages! The service was really good, looking forward to making many more stops here this summer! read more

Tapioca Express - Toppings - Bubble Tea Near Me - Fremont, California

Terrible experience at this location, would not come back. Sticking with the tapioca express in union city even it's 20 mins away. There was only one group ahead of us yet it took 30 minutes for 3 drinks and a popcorn chicken, and after finally getting my drink and already being upset with waiting 30 minutes we drove off and then realized they forgot to put the boba in my milk tea which I paid .50 cents extra for. They also would not put in the student discount after I handed him my cash saying it was too late. They were rude and service is extremely slow even when they're not busy, at the union city location it gets packed but they work extremely fast they also have a better menu of drinks and food and their drinks/food taste much better than at this location. So if you want to get tap ex go to the one in union city NOT this one read more

Tapioca Express - Bubble Tea Near Me - Fremont, California

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Great place to go for some boba!! the staff is super friendly, the cashier claudia was so helpful in choosing what to get! highly recommend stopping by! read more

This place just opened couple of weeks ago. I am amazed at not only the quality of food, but also the service. Such a warm and welcoming environment! And their drinks are so GOOOOOD Definitely will come again!! read more

Tapioca Express - Brown sugar boba - Bubble Tea Near Me - Fremont, California

This Tapioca Express location just opened recently super close to the high school and residential area. Nothing extraordinary report, especially since there are a lot of boba places in the area all with very unique offerings. When I visited, they were out of regular tapioca. Luckily, they had the mini tapioca to substitute. The lower rating is a result of having to wait 10+ minutes even though there was only one other customer in the store. I also wished that the staff would've offered a warm greeting / made eye contact when we were ordering. I'm sure it will get better in time as they get in their groove. read more

I checked this place out a couple of days back and I loved it! I got a Yogurt Frost and a popcorn chicken. The Yogurt Frost was excellent and the popcorn chicken was easily customizable to my liking. Glad that I've found a new local spot! read more

Tapioca Express - Popcorn Chicken - Bubble Tea Near Me - Fremont, California

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Very disappointed.. took two sips of my Thai Tea And I had to throw it away! It left a nasty powdery aftertaste on my tongue. Also the ChiChi fries looked like dogs throw up and it tasted straight out of the microwave. The chicken had the freezer taste also yuck!! I won't be returning. read more

Finally! A tapioca Express close by. I do not have to go far to get my usual fix honeydew snow bubble! Great place, clean and fast. Great food too! read more

I ordered the early grey milk tea with small boba (they don't have regular boba) and it was not good. I didn't taste tea only milk and sugar. I even let my son try because I know there's not much caffeine. However they just opened so maybe I'll come back later and give them another try. Meanwhile I'll go to UC Tapioca express read more

Honestly one of the worse boba places I have ever been to. Ice wasn't even blended in a blended drink...

I ordered 4 drinks from this Tapioca Express. Three large Taro Smoothies and a large Earl Grey Milk Tea. First of all, I asked for an Avocado Snow Bubble, and they told me it "will take long to make". We asked how long it would take and they said, "30 minutes"? Even by the look of the employee's face he didn't seem like he even wanted to make it. If you have a flavor on your menu, make sure you have it ready and not turn a customer down for not having it, if anything remove it off your menu because the avocado was literally the only reason why we decided to go here. The Taro Snow Bubble was not "snowy" or "icy" at all. It was very thick, literally the same exact texture as yogurt. The people here are very lazy and disrespectful. When this location first opened their drinks were pretty decent, but after today NEVER EVER going back to this location again. read more

Loved the popcorn chicken and especially the jasmine milk tea. Very good service and great ambience and very clean. I came here with family and the kids loved it. One of the best popcorn chicken and garlic fries I had. Better than any other place. Very fresh. Not sure why there are any negative reviews. Glad I found a nice new place in the neighborhood. read more

Tapioca Express - Strawberry , Mango snows and Jasmine milk tea. - Bubble Tea Near Me - Fremont, California

I am so grateful in this place they are very friendly and accomodating and as a complimentary they gave me a free drinks. Try this place and everything is delicious and clean read more

Super delicious! I love the mangonada and the fried tofu cubes. They also have good service

We recently moved, my sister loves these types of drinks. Tried it at this location and it was amazing by the presentation and effort made. It was a hot day and it definitely was a nice beverage. read more

Tapioca Express - Bubble Tea Near Me - Fremont, California

i usually have good experiences with this restaurant and I go here sometimes during our school lunch break but today my friend found a HUMAN NAIL in her food. This is so gross and hazardous and if you know most of your customers are minors you should be extra cautious read more

Came here yesterday for the first time, ordered my hot milk tea drink and french fries. After waiting for 5 minutes I noticed nobody was making my drink. There were 2 workers in the front counter, 1 was eating behind the counter and taking a break eating a bread and taking his time and the other one was taking customers orders. I saw no effort at all from the workers in preparing the customers orders. The workers behind the counter looked clueless in what they are doing, they looked lost. I was so disappointed that something simple to make took almost 20 minutes to make. My french fries were already done but my drink was not yet ready. I also noticed my fries was not even full not even half full, and already the bag it was in is already small. This place is ridiculous and they looked oblivious to what they are doing. This place has to be the worst boba place I ever encountered and will be my last. And on top of that they lacked any customer service whatsoever. If you have all day to spend and willing to wait hours for a simple drink and snack and feel you you want to express your anger then this is definitely the to go. read more

Me and my boyfriend started coming here and we love the drinks ! Management is very friendly. A great place to go if you like boba and snacks. read more

I was very disappointed the chicken was very dry, wish they used fresh basil instead of crushed basil. There was no flavor. The drink was very water down. The only reason I gave 2 stars was the chi chi sauce. It was good. read more