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    Tankless Technology

    3.4 (9 reviews)
    Closed 9:00 am - 5:00 pm

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    Astera Heating, Cooling and Appliance Repair - Astera Service

    Astera Heating, Cooling and Appliance Repair

    (327 reviews)

    I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

    I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

    Bartlett Heating & Air Conditioning

    Bartlett Heating & Air Conditioning

    (122 reviews)

    These days, spending money on your house whether for a planned project or unplanned repair, finding…read morea business that you can not only trust to do the work but also offer the customer experience that at least matches and at best exceeds your expectations is rare. This fall, we needed our roof replaced and hired a contractor that was recommended by a neighbor. The process extended well over a month with the general having subbed out all aspects of the job to other contractors that not only daily were unsupervised, performed shoddy work requiring multiple call backs almost every day, but also damaged multiple parts of the house including our air conditioner. Our hard-earned money had these contractors dump roofing materials, pieces of Hardie siding, flashing from siding work, nails, etc., into our AC unit. This, of course, was unnoticed until the unit kicked on and a cyclone of bad and carless decisions by our roofing company clanged around damaging the coil and fan, spewing what it could up through the top. The costs and stress of the roofing work had already put us past the scope of what were prepared to handle. Fortunately, before I could yet again look up at the sky and ask why every contractor brought bad luck, I pulled up Bartlett's number. We had used them for a furnace check earlier in the year. They picked up immediately, and listened. Not, 'you're matter is important to us...you'll hear back in a few days.' They were as concerned about what had happened, not just through our long ordeal with the roofers but for the AC unit they installed. Bartlett said they would have someone come out ASAP as our roofer wanted to open the AC himself so that he could inspect and clean it on his own. That wasn't going to happen. Vince came out and assessed the unit and cleaned it out. He was extremely helpful in going over the damage to our unit that was only about 7 years old, asked what our intentions were as far as if we were looking to repair the unit, live with the damage to it, or replace it. He explained and fairly documented each option going over the pros and cons of each taking into account our current indoor equipment, ductwork, and performance expectations. His documentation helped us work with our roofer to understand the cost of their damages. We made the decision that repairing the damaged unit would be much of the cost a new unit would be. Vince had given us multiple options for our budget with zero push to sell us any of them. He continued to be transparent on each choice. We decided on a new Lennox 4-ton unit with matching evaporator coil. As Vince had been, every person from Bartlett whether on the phones or those that arrived for the install treated us like we were part of their family and respected our house as such. The install team was great and made sure any changes to our ductwork/etc we understood especially since the new unit is the new R454B type which required some additional required sensors, etc. After install, I had some questions on the unit and its efficiency due to confusing government energy guide labeling and Vince spent an entire weekend making sure everything was correct. Because a larger unit was installed, some things had to be modified for the indoor coil and space to make some of the changes was limited. Vince took the time to come out and look at everything and listen and came up with a plan to make everything as perfect as possible. I do not know any other business or company that would without hesitation take the time to even consider doing that. Within a day, he had a team come out and make some adjustments and even upgrade our humidifier with a new model that not only performed better but does not leak and have all the other problems the former unit had by design. This team took their time to make everything not just fit but to work better than the old equipment could ever have done. I kept waiting for the other shoe to drop only because of the terrible time we'd had with the roofers and any other company that serviced or replaced anything in our house. Before they left, they made sure to ask if everything looked good, the install\cleanup\etc. I actually smiled and told the technician that it all looked amazing and like someone that cared did all the work. A very long story short, if you through need or desire to change HVAC equipment or service any of it, do not hesitate to call Bartlett Heating & Air Conditioning. They respond as quickly and with the care a family member would give you and your house and treat the smallest jobs with the same detail as the large ones.

    We always call Vince and his team and they are thorough with their service…read more We love that they are a small family owned business and supporting them. whether it's a routine maintenance call or if you're having issues, they are very prompt to respond and get out to your home quickly.

    Brian's Heating & Air Conditioning - Aprilaire 500 humidifier installation quote

    Brian's Heating & Air Conditioning

    (27 reviews)

    Greedy. The technician did a good job tuning up and cleaning my furnace and didn't try to upsell me…read moreon any parts replacement and had it running better. He was professional and arrived on time. However, when I got a quote to install a Nest thermostat it was $200 for maybe 20 minutes of work. I got a quote (attached) for Aprilaire 500 bypass Humidifier installed to replace an existing one that's failing and I was told the unit is worth $600 and it would be $1170.00 to install (which included a 5% discount if I bought a service agreement with them). I said it seemed a little high so I got more quotes. So far two reputable places quoted $550 and $425 installed and the unit is $230 at most online. Update: so my Aprilaire 500 humidifier was installed by Green Air Care and everything was great with them (see review). They even fixed a couple quirks with my system. Per Brian's Heating & A/C's request I did call Brian's to see why their quotes were so high but they were unavailable so I asked for an email response. If their response email makes sense this may be updated but $600-900 an hour for labor seems really high to me. As with all large projects I'd recommend getting multiple quotes if time allows but the quotes I received from this business were a little outrageous in my opinion.

    We hired this company to install a heat pump for a very large room that didn't have heat due to…read moreleaky pipes. They came out twice to review the job to figure out the right way to install the internal parts so the two units would be in the ceiling. It was incredible how they did this. We had two other HVAC company's quote on this job, they didn't come close to the perfect set-up as what Brian's did. We had a small issue afterwords, but they came back and corrected it with absolutely no problem. I HIGHLY recommend this company for any HVAC work needed.

    Harmonic Heating & Air Conditioning Naperville - Breathe Easy...Stay Comfortable with Harmonic Heating & Air Conditioning.

    Harmonic Heating & Air Conditioning Naperville

    (88 reviews)

    Stay away from this business! My entire cooling and heating system was left in an inoperable state…read more I called for a diagnostic of the air conditioner today because cool air isn't coming from the vents. I was told the diagnostic would cost $149. I asked to be informed of any repairs that had to be done. Technician checked the system and recommended replacing unit. We discussed replacement unit and cost. I was ready to pay deposit. In the next 10 minutes I was told that the model I selected is old and not available. New model costs $1000 more. I asked for a proposal to decide later. Technician told me that the visit costs $396. He said that he fixed air conditioner that was not working. He never told me that he is fixing anything. Through our the visit it looked like he was figuring out the problem. I talked to the owner and we agreed that any repairs that were done will be undone so that I do not have to pay for repairs. Then the technician removed all the wires from the board making both heat and fan unusable. He did not just undo the "repairs", but made entire system unusable including fan and heat which were working before his visit. See the photos to show what was done!

    Reply to 2 reactions from Harmonic on my 1 star review…read more 1. A. & K. claimed A. fixed my heater Tuesday; lie. Bad customer service. Harmonic deserves 1 star, but all the starts below 5 are NOT indicated on the Google graphic of the numbers of review stars 1-4: false. 2. I never promised a review pull-down for a discount. My husband & I have better things to do than having an "agenda" as Harmonic accused. My husband was on a business trip. 3. I never called for an emergency repair. I did not switch from repair to cleaning & maintenance. I asked A. if C & M was possible afterward, unaware of 2 more with no heat. Harmonic called me "selfish" for this. 4. Any possibility A. and K. have unconscious biases towards people like me? They accused us of "manipulating" what? To save a few hundred bucks, while we spent in the tens of thousands at Harmonic's better former (aquired) company) you imagined up? 5. How could Harmonic accuse me of lying about my pain. Because I was able to and had to carry my 10 lb dog for a short moment because of her barkin? Why do I even have to explain my chronic severe back pain and mostly failed back surgeries and weak immune system? 6. I had no "agenda," but getting my heate fixed. I am not playing any "game" as accused. I am standing up for myself. 7. K.'s statistics on the number of my Goole reviews are false. 8. A. & K. are the ones who were "aggressive, harsh, unethical, disrespectful, and manipulative." Stop projecting and gaslighting. I wish I would remember to record conversations when I am alone with a person like A. Why did K pull down his absurd replies on Google?

    Tankless Technology - hvac - Updated May 2026

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