Stan came out to flush my Rinnai tankless water heater. He was very friendly and knowledgeable. He took the time to show me what he was doing and how he was flushing my heater. He also gave me a couple of suggestions about a pre-filter and a recirculating pump to help me save water. I felt $250 for the flush was a bit much but I would go with them again for my plumbing needs. read more

Phil took down my information. Promised he would be out the next business day, first thing in the morning and will call 30 mins before he arrives. He never called and no one ever came out. When i called them he made an excuse and then when he finally arrived 4 hours later he quoted a different price than one that was over the phone. When I had first spoke to him about the horrible service we had been receiving through our home warranty company, he guaranteed me that his company is very professional and they are nothing like those companies. He proved to be no better. read more

Phil is a nice guy but very poor on follow up. Promised to call and come by for a tankless water heater installation estimate and did not. Called again to ask him when he could come by and he said he would try to come by if he finished one of his other jobs early. Never came by, never called. Would not recommend him right now as he seems too busy. read more

Our Nortiz tankless water heater went out and we called up Phil's Plumbing for a service call. Phil promptly came out that evening and was a very knowledgeable guy. He advised that we replace the water heater with a newer Nortiz as ours was nearing the end of it's useful life. He also recommended installing a scale scrubber filter and upgrading the gas line to 3/4" directly off the meter. Their quote to upgrade the gas line was ridiculous so we decided to use them for the water heater replacement and the anti-scale filter. They came out a few days later to perform the work and everything went fine. At this point I would have given them 4 stars. We decided to upgrade the gas meter based on Phil's recommendation. When the city inspector came out he noted five items that needed to be addressed before the water heater installation would pass inspection. Our original water heater was installed in the same manner so I'm not putting all the blame on Phil for this. That said just because something was done wrong before doesn't mean it should be done wrong again. I would expect any decent contractor to complete the work up to code instead of repeating a substandard installation. Down to 3 stars. I decided to upgrade the gas line myself as it wasn't that big of a job. This was one of the items that the city inspector required anyways. $80 at Lowe's and 2 hours later I had the gas line upgraded to 3/4" from the meter to the tankless. Much cheaper than the $1,000 Phil quoted us. Parts+Labor+Liability is definitely going to cost more than the price of DIY but it shouldn't have been anywhere near their quote. 2 stars. After I fixed Phil's mistakes the inspector signs off on the installation and we get an upgraded gas meter. A little over a year goes buy and I notice something interesting in the anti-scale filter that Phil installed. Algae! I thought it was odd that they'd install a clear filter outdoors. It was only a matter of time before the sun caused algae to grow in the filter. Not to worry though as within a week the filter cracked and water began pouring out onto the side of our house. Good thing our tankless is mounted outdoors and it would have caused serious damage on an indoor installation. Also good that I was home when the filter cracked so that I didn't flood our neighbors yard. 1 star. I called up Phil's Plumbing to see what they could do about the filter. Since we were just outside of their 12 month warranty period we would need to pay $220 for a service call to install a new filter. Phil mentioned that they tell homeowners with outdoor installations that the filter needs to be encased or protected from the sun. Nobody told us this at the time of installation. Instead of paying shady Phil for more substandard work I purchased an anti-scale filter off Amazon for 30% of their service fee. 0 stars (if I could). So after fixing their work and installing a new filter I have a working, permitted, code compliant, tankless water heater. Sweet! It does vibrate quite a bit and when I called up Nortiz they mentioned that the gas pressure is probably too high. Perhaps this was caused by the upgraded gas line or maybe it was just another thing Phil did wrong. Hard to say but like everything else on this job I'll be fixing it myself since I want it done right. EDIT: So Phil called me back 12 hours after posting this. Quick response! Much faster than the call back I was supposed to get when he returned from vacation (which never came). I have the inspection letter and proof of maintenance on the system. At this point I've already fixed your mistakes so there is no benefit to me in providing these to you. The system is not neglected and I wasn't calling to make a service request. C'mon guy, you really think I'd use you again? I called about a replacement filter and you offered it as part of a $220 service call to install it. Not exactly the same as what you described on your response. I'm sure this 1 star review isn't helping your business but stop while your behind. read more

Phil and his team installed a tankless water heater for me and did plumbing repairs in the master bath shower. His crew is friendly and knowledgeable. Phil has years of experience in plumbing work and especially tankless water heater installation. This experience is exactly what I was looking for since tankless systems are specialized equipment with special needs. I wanted a professional, safe, and fairly priced installation and that's what I got from Phil and his team. I will call Phil again for the next job. read more

Tankless Solutions - Tankless water heater - Water Heater Installation/Repair Near Me

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It's easy to get appointment from Phil but everything went down hill from that day. I was looking at the fellow yelp reviews and noticed its pretty high review what can go wrong! But I was so wrong. Phil quoted me $238 for coming out to my resident to diagnose issue with my Noritz. He told me i need a repair of $1400 or new one for $2900 and will give me $100 credit as part of the $238. The next day, I asked him for the replacement model number. Phil send me a link from amazon showing a brand new one for $1200 OTD, I then ask him for discount or if he can just do installation if I get one myself. Phil stated I should look for someone else because he is "booked solid". It's hard to pay $2900 while item is only $1200. I feel he should refund me partial of that $238! Stay away from him and do your own homework...... read more

Excellent service. Prompt response. Professional. Phil & Phil H were great. Brilliant service! Highly recommended. read more

My tankless water heater was not working. After some research, I decided to call Phil's Plumbing and try them out. When making an appointment, I asked and found out that the initial call would be at $235 for an hour worth of work (not including parts). This was higher than what I expected; however I went along as I had cold shower for 2 days already. A few months ago, I engaged a plumber to fix a leak underneath my house. He charged about $100 for his work. This is why I felt that $235 was high. The repairman arrived on time and he was courteous. He explained to me what he was doing. It turned out that a safety switch inside the water heater was tripped. He just reset the switch and everything was OK. He went on to descale and clean the water heater. Overall, he did a good job. read more

I had a long standing problem with my Bosch tankless water heater; it would shut off while taking showers and the water would go cold. Many 'professionals' were consulted, but nobody was able to come up with a solution other than "replace the heater with our model and we'll charge you $3500". Needless to say that was not a solution for me since the heater was working fine otherwise. Enter Tankless Solutions! I contacted them through the Bosch website on a Saturday and lo and behold, I received a call from Phillip a few hours later. Instead of driving all the way out across the LA basin (and charge accordingly), he took his time on the phone to explain common problems with Bosch heaters and their solutions. By following his advice, this Bosch guru was able to fix my problem for once and for all, over the phone, on a Saturday, and charged absolutely nothing for it! That is unbelievable service in my book. Tankless Solutions will be the first company I'll call when I have another plumbing job! Thanks again Phillip! read more

Our tankless Rinnai sprung a leak on Wednesday. Called Phil and he ordered the unit from Rinnai which was still under warranty. The parts arrived Friday and Robert showed up promptly on Saturday morning at 9. Two hours later, we were good to go and back in business. Not cheap, but reasonable. We'll use Phil from now on to service the unit and stay on top of any potential issues. Quick, responsive, efficient, knowledgeable, informative. All good here. read more

I have just had my 3rd annual service done on my Noritz tankless...I am always happy with the service tech...he keeps me informed of what is performing well, and what I can do to keep it running efficiently. I actually look forward to the next service...thank you! read more

I cant say enough about how much we appreciate Phil and his patience and expertise. Our Takagi tankless water heater wasn't working properly and we did not have consistent hot water. So, I had another company(that had been recommended to me) come out to service it with hopes that descaling and flushing it out would be all it needed. However, that was not the case. The technician was great, and ultimately, he was correct, but he recommended a new water heater and gave us some bids $2600-$4500. At that point I decided to have someone come out who was a certified Takagi technician, but he cancelled at the last minute and couldn't come back for 5 days!!!!!!! Thankfully, I found Phil on the Internet, and he came out the next morning. He meticulously checked every potential source of the problem, spoke with Takagi directly, and was able to replace the malfunctioning part(he had brought it with him just in case), right then. Voila, we have hot water!!!! And, he saved us thousands of dollars. I can"t thank him enough for the prompt service, and the economical solution to our problem. Plus, he's just a really nice person. He is now our go to tankless water heater person and I have no hesitation recommending him to others. Thank you Phil!!!!! read more

Quick service, Philips is very very knowledgable about Tankless water heater. and he also did a great job installing the new tankless water heater. very well thought out. I was first impressed by his co-worker Phil's knowledge about every thing you need to know before you install a tankless. They are both very very knowledgeable about what to use and How and where to install it, after talking to 3 so called "expert" I decided to use them, and it turn out excellent. I think more importantly, Philips come help out with a moment notice when I have problem, which is also very valuable. Highly recommended. read more

Our hot water went out this morning. I called Phil at Tankless Solutions based on their great reviews. He asked me some questions and based on my answers, we decided we actually didn't need to go tankless. For our home and our situation, it wouldn't give us more of a benefit and would cost us too much. He explained in detail the cost breakdown and why I might be better off going with a new tank, even though he didn't install them. He not only didn't try to sell me on something I didn't need, he made me realize why I didn't need it. I thanked him profusely for his honesty and integrity, which unfortunately is rare these days! We talked about the current Covid situation, and he said "we all gotta look out for each other, no matter what our beliefs." I was really moved by that. I can tell he is not just a professional, but a GOOD PERSON. I want to send as much business as I can his way just for the way he acted on that call. I highly recommend supporting this business! Thanks Phil. read more

I don't know what all of these people are complaining about because i've been Phil's customer for 10+ years now and i've never had a single problem. People also need to take into consideration that he is human like anybody else, and like anybody else people make mistakes. So let me explain my encounter with Phil since these people writing 1 star reviews have it all wrong. First off phil or his employees call well before they come or are en route to my home and arrive within a time bracket that has been previously stated. Tankless Solutions also sends out reminder cards for Tankless descaling, maintenance, and cleaning of burners as a yearly reminder depending on the previous work done to the tankless. Did i forget to mention there's discounts? Phil has offered discounts on yelp for a while now and that's rare in the business he's in, and local competition doesn't have as good of a reputation as Phil. Phil had sold me a rebuilt unit a couple of days ago and with preventative maintenance like anything else i hope the unit lasts the expectancy that it should by claims of the manufacturer. Phil came in on a weekend and he saved me when my tankless heater had failed on me. The day after I called him I found him bright and early at my doorstep well dressed and ready to get the job done. Now, Phil and his employees were well prepared before entering my home with booties on, they had put them on as i welcomed them in and surprised me with a clean carpet without any shoe prints. I've read these testimonials that seem unfair because from my past experiences with Phil, along with his employees, documenting everything that has been told to me along with things that need to be done. When a customer signs the estimate they acknowledge that they have been told of the information stated in the document. I mean come on people this is common sense if you lack common sense then obviously a bad review is the only way you know how to express yourself instead of communicating with the servicer. Employees such as Robert McGill which has been my technician in past jobs has explained procedures and diagnosing along with being very clear with what he's about to do to fix the unit itself. While i was at work Robert was able to explain procedures to my mom. My mom not being a technical person still got a detailed explanation that made sense and she understood it. Alongside this Robert had explained that he has a checklist to go through and diagnose the problem along with the pressure and flow on each and every fixture in my home. Although a bit annoying with constant shutting on and off of water, water running for longer periods of time this was all worth it because i haven't had any problems in the past few days of the fix. I assume it will stay this way but i'll update my review in a few days regardless. read more

These guys are great, very professional, very honest, and straight to the point. No BS, just solutions. I couldn't be happier with their service. read more

If you are in the market for a tankless water heater, or need to service the one you own (which I recommend once a year), Phil is the man to call. He is courteous, professional, and goes way out of his way to make sure the client is happy. He helped me troubleshoot a problem I was having with my Noritz tankless, and took a lot of time out of his day to do it. He solved the problem over the phone! He was happy to lend his expertise, and I sincerely appreciated his generous attitude! Hard to find people like this in the world. Call this guy! You won't regret it. read more

Phil Pitorowski is great resource. We got referred to him from Water Heaters Only as resource. We have the Eternal tankless water heater that failed on us and Water Heaters Only recommended we talk with Phil. Phil called us back and gave us fantastic advice on what to do. If we were in Southern California, we would go with Phil any day of the wee. 5 stars to a professional of the highest degree here. read more

Phil Hood from Tankless Solutions helped us resolve an issue with our Noritz Water Heater today. He diagnosed and solved the issue very quickly and promptly. Super honest and fair with everything. Very impressed!!! Thank you. For sure, you've earned a customer for life. read more

Had Tankless Solutions by Phil service my NORITZ NR-662-OD. Descaling was in order. Tankless Solutions made contact quickly and set up an appointment. They arrived on time and completed the work to my satisfaction. I think venturing in to tankless water heaters is a little more expensive than a traditional water heater, but I must say, my family really appreciates having essentially unlimited hot water. Phil has always been forthright. I know that sometimes it may sound like a sales pitch, but I've done more research about tankless water heaters and related filters and such. Phil was right on target about everything he has shared! Charles A. LaMantia read more

Phil is such a good person. Talking to him on the phone he may sound a little bit different but in person you will be surprise. I was. He is a nice man who knows what he does and he tried to do make sure he does everything to repair and fix the stuff first if he can before going for another option. He tried several times and almost not giving up other options before going for an alternative which would require the customer more money. Funny thing, he honored the discount shown in Yelf for his business. He talks to his men in a nice manner. He made our tankless water heater worked for such an affordable amount. Bosch was right in recommending him. A good man and can be trusted and nice one to talk to. His accent is sort of a middle eastern. God Bless Mr. Phil on your business and take care driving around helping others. Kudus! Thank you. Youre the man. Sam & Dado (your client earlier) read more

We have had a problem from the start with our tankless water heater. We had a different company recommended by the manufacture and they didn't fix it. After a second complaint Tankless Solutions was sent out. Phil Hood was the technician who came out. Did a complete diagnostic of the unit, getting support from the manufacture. He told us to call back if it didn't fix the problem. After the second call and standing up to the manufacturer they agreed to replace the defective parts! Yea Phil. We now have a fully operational system. Phil told us he would stick with us till he solved the problems and he did100%. Thanks for your help. read more

Phil's is the best of the best! I highly recommend Phil with no reservations due to his knowledge, honesty and integrity. He is an expert in his field yet he always charges us very reasonably considering the top value we receive for our money. Our tankless was installed by someone else and we couldn't use all three showers at the same time. Phil figured out a way to fix the issue without having to repipe our home which saved us thousands of dollars and a major construction headache. He clearly explained his findings and options we had to correct the issue, only proceeding after our approval. We are so happy that this problem has been resolved! Years ago he had installed a Nuvo water softening system to protect our tankless from the hard water in our home and we have never had any problems. The rest of his team is also professional, courteous and friendly, leaving everything clean before they leave. We wholeheartedly recommend Phil and will continue to have him service our plumbing needs for years to come! read more

After going through several contractors that refused to work with my BAXI tankless water heater, I found Tankless Solutions by Phil's Plumbing online. Even though I lived too far away for him to come in person, he kindly walked me through how to fix the water heater over the phone; Now I have hot water AND a solid knowledge of how to fix the issue if it happens again! His expert knowledge shows in his ability to assess the problem from my brief and non-technical description of he issue and I couldn't recommend him enough. He committed to helping me resolve the issue and truly saved the day. read more

Had a bad Bosch go out on us during the recent downpour, and Phil himself came out to inspect the damage and provide a diagnosis. We ended up going with a new tankless, which was installed immediately - if you've ever been without hot water, you'll know how important this is! As a side note, our unit was difficult to reach, and Phil took the time to disassemble the fence, install the unit, then reassemble the fence without an extra charge. The rain is still coming, but I feel much better now that our family can finally shower. read more

Hi, If you're reading this, you're probably looking for a plumber with experience in tankless water heaters. Well, you can stop looking. Phil is absolutely the man when you need an expert on these complex contraptions. My experience with fill started at the worst possible time ever! It was 3 days before new years. Wife calls me and says the water heater is out. So I start calling around and nobody, I mean nobody had the availability, experience, or desire to come to my help. Well, Phil didn't have the time either. He was booked up but being the good neighborhood professional that he is, he helped me troubleshoot my tankless heater. He realized that I was pretty handy and could tackle a troubleshoot like this one. Saved $200 After Troubleshooting my problem, Phil offered to sell me one of the parts off his old machines that was still working. Saved $200 and 3 days of shipping. Well, turns out, the entire circuit board was broken I was out of luck. And the heat exchanger was leaking. But Phil comes through again and gives me the phone number to Rheem (manufacturer) and tells me what to say to them to help me warrantee this POS heater! Saved $1,100!!!! So in all, Phil saved me $1,500 to $1,700, and about 5 days of waiting with no hot water. I only spent 3 days without water. I wish he did other stuff like roofing and carpentry. We need more good neighborhood service professionals like this guy. read more

I just had my Rinnai water heater repaired by Robert from T.S. He was very courteous & professional. Seemed like he rebuilt the whole unit. Very happy with his service. Very knowledgeable. Phil is very pleasant to deal with. He is straight to the point & honest. I didn't feel like I was getting the run around on this repair. IMO , I got for the price wayyyyy more than what I expected. I will highly recommend T.S. to anyone I know, who has a tankless water heater. read more

I have a Baxi/Luna 310 Fi tankless unit and have received excellent service from Phil's on two occasions. As a renter, I'm EXTREMELY happy to have such quick and seamless help when I need it- not to mention the endless hot water Thank you again! read more

Phil and his crew are the best . MY TANKLESS BROKE DOWN (prior to New Year's Eve) & I went without hot water for 3 weeks. I called many plumbers, 2 never showed up and 2 were priced way to high! The rest had no experience with this unit. Then I had the good fortune to Speak to Phil, he really cared about my problem despite how busy he already was. I was so happy to finally talk to a human being who had a heart. Speaking to Phil allowed me to take a breath and think in a calm, thoughtful way about my plight. It's such a pleasure to work with someone who brings a sense of calm and clarity to such a terrible problem! I called Noritz and it turned out my unit was still under warrantee so once I got the parts, tankless solutions moved me to the top of the list and his crew of two men came out and installed all the parts within a few hours on a Friday- It was the best weekend ever cause we got hot water back. I have the best review for Phil tankless solutions because at every phase of this repair they were courteous, honest, hardworking, thorough and expert at what they do!! I'm very happy to have found them and I will recommend them to anyone including my family and friends. read more

Phil did a great job on my tankless water heater. It wasn't working properly, he inspected the complete system and found a short in a external wire. He initially thought it might be in the temperature control. He could of replaced it but he persisted and found it was just a wire to the controller. I was impressed with his knowledge and honesty. He told me I needed to clean and de scale the system. I know it's supposed to be done annually it hadn't been done in 3 years since it was installed. Because he was already here he gave me a considerable discount to do it now. It's hard to find contractors who are honest and friendly he was both. read more

It is so refreshing to know that people like Phil---honest, kind and knowledgeable---are around in business with the focus on doing a good job for their customers instead of trying to make a buck. When I originally called Phil, he even gave me his cell phone number to walk us through some issues we were having. He spent quite a bit of time on the phone with me and never charged us a dime! His kindness bought us an extra 7 months with an old system. When we ultimately had to do a replacement, Robert, his technician, was outstanding as well. They also made arrangements to make sure the system was replaced the very next day as we up against a weekend. I honestly can't say enough about their professionalism and would recommend their services to anyone! They should be your first and only call~ read more

Great team, great service, excellent knowledge and a caring attitude. Highly recommend.

Philip was incredibly helpful in figuring out what was going on with my water heater and other appliances that were not working. He was quick to respond and generous with his time and knowledge. He was also the only person I spoke to who could assess the actual problem and explain how to fix it. He also verified that my unit is still under warranty, just so I would know. Thank you for all of your help! read more

Phil was just here and replaced a T&P valve on my Noritz unit. I also had the unit itself cleaned and serviced. I can't say enough about how prompt, knowledgeable, kind and courteous Phil is, and how well it reflected on the Tankless Solutions company. He is a real gentleman, with a genuine concern for his customers, and with many years of experience. If you need service, I can't recommend this company highly enough. You will receive expert service from good people who treat you like family. I was very happy I contacted them. read more

In desperation I reached out to Takagi & they recommend Tankless Solutions. Without hesitation I will continue to do business with them. Phil provided great customer service, very knowledgeable & patient when providing answers o my questions. A man of his words, followed up when he said he would. Thank You A. from Whittier read more

Our Bosch tankless water heater would not ignite on a Saturday morning and the company that installed it was not available on the weekend. I checked the Bosch web site for add'l service providers and contacted Tankless Solutions by Phil's Plumbing. Phil, the owner, called me right back and said that unfortunately his tech on duty that day was already fully booked. Nevertheless, he then proceeded to spend a considerable time on the phone walking me through a series of diagnostic steps, which ultimately resolved the problem, at no charge. He was friendly, knowledgable, and very helpful on the phone and truly seemed to want to help me solve the problem. I'm very grateful and would recommend Phil to anyone! read more

Spoke with Phil on the phone to ask Qs about our tankless water heater. We just moved in and are not used to this type of a heater- was concerned with the water taking too long to turn right but he was kind enough to explain the time it takes for hot water to travel through the pipes back down to the kitchen. Appreciate his detailed explanation over the phone even though he didn't need to come out for service. That speaks character. If and when I have a real water heater issue, will have Phil come and provide us with necessary service. Thanks! read more

Had to replace our 10 year old tankless Rheem unit for our townhome in OC. The technicians at TS are true experts. They understand that customers like us know very little about these things nor could we educate ourselves much online, which made us a little nervous. TS will give you a lot of information about what your options are and give you time to consider all of the information that they provide so you can make an informed decision that works best for you. They gave us a very thorough explanation and diagnosis of what was going on with our unit and showed us why it was no longer working right and it made a lot of sense. I had many questions about tankless water heaters and our technician was very patient and explaining everything in detail to me, which I appreciated. We were comfortable going with a complete replacement. Tankless units are more expensive than the more traditional water tanks but worth it to us. All of our hot water issues were immediately solved with the replacement Takagi branded tank. It has been four months since replacement and everything runs perfect. We expect to get another 8-9 years with our new unit. 100% recommend Tankless Solutions. read more

Tankless Solutions - Takagi - Water Heater Installation/Repair Near Me

Every service should be this good! Phil diagnosed the problem over the phone and offered advice for the short-term solution and long-term fix. He did this free of charge. He did a great job explaining the issue. I was able to do the short-term fix myself. Later I had the longer-term fix done. Robert was the technician; he also did a great job explaining things. I recommend Tankless Solutions by Phil's Plumbing and will use them again for future work. read more

I highly recommend Phil's "Tankless Solution" with taking care of your tankless needs because I want to share my experience and don't want anyone else running into the same problems I did with using a regular plumber company. So here is the short story, last Sunday I notice a small leak with my tankless system. I did what most consumers would have done and that is to look on Yelp for a recommend company to handle the problem. I found one on Yelp and called the reputable plumbing company to make an appointment. They came Monday and said it would cause $225 to take it apart to diagnose and another $225 to reinstall which I said ok. They contacted Takagi to get a replacement part which was fine and dandy. On Wednesday Takagi send the replacement part but it was the wrong model. The plumber ended up calling back to Takagi about the wrong part shipped and was able to get a replacement the next day. So now its Thursday and we had the right part. I called the plumber guy to come back on Friday to reinstall the system. They started working around 12:30 pm and by 4:30 they told me they are unable to get it started up. However, they were kind enough to admit and apologize for the failed reinstall. They ended providing me with Phil's number and I called Phil right after the 3 plumbers left to schedule an appointment. The plumbing company also told me they would refund me all the money for the initial repair which was the least they could do. Keep in mind my family was going on day 5 with no hot water in the house. My wife had to boil hot water in order for us and our two kids 2/4 to take a bath. So now it's finally Saturday, Tankless Solution technician Robert arrived on time and quickly diagnosed the issue. The $238 Tankless Solution charge was in no doubt money well spent as Robert was able to fix the issue in a timely manner and got my house with running hot work again. The moral to this story is, I should have used a specialize tankless repair company instead of a plumbing company to fix the tankless system. It's just like if you own an electric car and had a problem, you won't take it to a regular repair shop to fix, the answer is no? "Tankless Solution" is the way to go for all your tankless needs! read more