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    Tangled Up Salon

    3.7 (47 reviews)
    ModerateHair Salons
    Closed 10:00 am - 6:00 pm

    By appointment only

    Updated 2 months ago

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    Services - Tangled Up Salon

    Bridal hair services

    Blowout

    Chemical treatment

    8 More Services

    Color only

    Haircut

    Cut and color

    Applying hair extensions

    Hair extension coloring

    Hair extension removal

    Hair extension services

    Hair styling

    Tangled Up Salon Photos

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    Recommended Reviews - Tangled Up Salon

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    Reviews With Photos

    What I wanted

    DONT TRUST THESE PEOPLE WITH YOUR HAIR!!! I went into Tangled Up Salon on January 26th. I had a consultation with Rae. She did a test strip to see a time frame to strip the black out of my hair. I showed her pictures of exactly what I wanted, see above. I explained I wanted it dyed burgundy. My appointment was February 24th. I went in for my appointment at 130. We finished at about 630. She charged me $886 for my hair when I was advised it would be $130 an hour. 2 days after I noticed as I parted my hair that the whole top of my head was not colored. I went into the salon and spoke with Rae. Why in the world would i want to keep my roots darker when i specifically said i want my hair dyed burgundy. She said that is what Iasked for was a darker root which was not what I asked for. I had her look at how crazy my head looked and she said she saw nothing wrong with it. I left with no solution. I went into the salon the following day and asked for the owner Nicki. She was too busy to speak with me so I requested a phone call when she was done. She called the next day I missed the call. I went into the salon Nikki said she called me and didn't have time to speak with me at that time. She called back and proceeded to tell me this is what I asked for. I told her I came in with a picture which was clearly root to tip and never would have agreed to do what she did. I sent her pictures of what I asked for as well as the outcome of what Rae did. My hair looks so crazy I don't want to go into public. I have emailed Nikki with no response after 72 hours. Per several of her reviews this business owner Nikki refuses to accept any responsibility for mistakes made by her salon. She consistently puts the blame on the customer. She continues to say due the times and how the world is today her salon has to make money and her people don't work for free. So at WHAT COST? Doing shitty work and not trying to make things right. Nikki has not returned my calls or tried to make this right. So here are before and after pictures and you decide if this is the place you want to call home for your hair care needs. Just look at the pictures and decide for yourself if this work is something you would be proud of. What I can recommend is Gary Allen Salon. They fixed my hair and I love it! They actually listen to you when you explain what you want.

    This is what I asked

    If you want to get robed, go to this salon. My son can do a better haircut than the man stylist there. Inside is very pretty and well-decorated but that's it. Very disappointed. Received a response from the owner that the hairdresser spent four hours with my sister. Yes, he did because he didn't know what he was doing! plain and simple. He didn't delivered what I asked for and the haircut looks worse than the one I got in boot camp. It is not my fault he spent four hours and had the audacity to charge me 315 dollars. Where were you Nikki to make sure your employee was doing what the customer asked for, so you don't get negative reviews for doing so poorly. I posted the pictures for everyone to see what this guy did to my sister. Awful!

    Their slanderous mean post

    I wish I could give zero stars I have never been bullied by a business before people literally kill themselves over Internet bullying the owner Nikki profusely apologized for my horrible visit which I recorded completely. She knows I have so much proof I even have the recording of our phone call in which she apologized tells me to come in the salon the next day take down my original review and that she's going to fix everything Then days before my appointment she messages me and says she's going to give me a $40 refund instead when I spent $200 in total and was about to spend another 200 as the solution because he didn't do what he was supposed to do that I was booked for that day literally refused what I was booked for and she was very confused herself and could do nothing but apologize and then she slanders me online forgetting how much proof I had everybody commented and said what the hell they are in the wrong why would a business post your personal Facebook page up it's just all around a weird, very unprofessional. Cannot wait to call the Better Business Bureau and the police situation.

    Ginny B.

    Nikki did an amazing job on my hair today. She is the best! I love it! I will definitely be going back. The atmosphere is great and the people are wonderful.

    Hair

    See all

    4 years ago

    Business owner information

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    Nikki S.

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    3 years ago

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    3 years ago

    Loved Barry! He gave me exactly what I was asking for. I think I found my new place! One of the best curly haircuts I've ever had.

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    4 years ago

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    5 years ago

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    5 years ago

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    7 years ago

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    10 years ago

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    Nikki S.

    Thank you for all the amazing feedback!

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    14 years ago

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    8 years ago

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    6 years ago

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    7 years ago

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    8 years ago

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    Nikki S.

    Thanks so much for the awesome review:)

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    6 years ago

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    7 years ago

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    15 years ago

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    14 years ago

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    9 years ago

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    Nikki S.

    Your amazing girl. Always look forward to your appointments

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    12 years ago

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    9 years ago

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    7 years ago

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    12 years ago

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    Page 1 of 2

    Ask the Community - Tangled Up Salon

    Do they do perms?

    They do. I'm getting a haircut now and just asked the owner.

    Don’t See Your Question? Ask Away!

    Review Highlights - Tangled Up Salon

    Tangled Up is on par with some of the best salons around the country and no one handles curly hair like Nikki.

    Mentioned in 19 reviews

    Read more highlights

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    This adorable salon is in a convenient location, the physical address is in an easy to reach area…read morewith lots of available parking. The workers are extremely sweet, and super kind. They accepted me with my baby and were extremely welcoming and supportive. Jennifer did an amazing job with my hair and showed so much patience, she had a crazy product to work with but gave me an amazing outcome! Tip for this place they are by appointment only so make sure to contact them through their Facebook page to book an appointment. This is a little more time consuming due to not just being able to call for availabilities or just randomly show for a haircut, however the results they give are extremely worth the effort. Would completely recommend!

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    Tangled Up Salon - hair - Updated May 2026

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