I went and 4 people at desk and no one in store. They wanted $10 for bad SIM card with the store…read moremanager saying "I can't override the $10 in my system" and they then sent me to 4 other stores (?)I went to Cumberland Lawrence store and that manager helped right away. I said to that store on Lawrence "you must be a corporate store "- they said "no they were third party" - third party same as this store on Lee street. So as a businessman I have to give this Lee street store a one star since the workers were not bad people but the customer service to a business customer with a nonsense story about they can't override the system turned out to be totally ludicrous. (Go to Lawrence and Cumberland)

Terrible service!! It should not take over 30 minutes to pay a bill. Also, our 5 year old daughter…read morehad to use the bathroom and they said there's no bathroom. Go to a different location!!

BEST EXPERIENCE I EVER HAD WITH COMPUTER GEEKS!!!…read more They were nice, helpful, informative, and they were able to give my computer Windows 11 which, even Microsoft said they couldn't do! I got the computer back, it worked great until Microsoft updated my Windows 11 and broke my computer!! I got the blue screen of death! I called them panicking, thinking I would owe more money! But they were great! They took my computer and reinstalled the system software, which fixed everything, free of charge, because they stood behind their original work! I had a CyberPower gaming computer that couldn't play games! They fixed it all, for a reasonable price and timeline! And Angel was just the nicest guy! I will use these guys for every tech problem in the future!! I couldn't be happier! Plus, they added a One Piece screensaver to my desktop, because I wore a One Piece Jolly Roger shirt and said I loved One Piece! So nice!

I'm in tech and I actually fix the items ZombieTechs repairs when I have time. So I hope that…read moreimpresses upon anyone how much I approve of ZombieTechs. As to why I'm so well taken with them, the main reason is their techs are friendly and knowledgeable. Their prices are more than reasonable. They also have multiple locations as well, which makes it convenient to get to depending on where one is when. I've taken 2 MacBook Airs, 1 MacBook Pro (Schaumburg), and an iPhone (Des Plaines)... and a partridge in a pear tree! Just kidding, about the partridge, the pear tree however, facts! Just kidding on the pear tree as well. Long story short, the techs knew enough about what is worthwhile for me to repair, let me know the problems, and the cost to repair. They obviously also repaired everything I agreed to have them take on. So far so good, no problems whatsoever. Their setup seems to be simple, come in, explain what's going on, drop it off, wait for them to take care of it, then pick it up. For me, as I work on these items here and there, the price was very reasonable and I was honestly surprised at which point now I don't have to do the one-off repairs for when a family member spills a beverage, cracks a screen, or wants a new battery, I tell them to go to ZombieTechs or I go to ZombieTechs for them. It's a load off my mind and again, for me, this is a side hobby, for them, it's their professional job and they are excellent at it!

Great customer service from start to finish. I brought in a cracked-back iPhone, and Phone Mart…read morehandled the repair quickly and professionally. They even helped me transfer data to a newer phone they had for sale. It's nice to find a place that does both phone repair and trade-ins under one roof.

If I could, I would rate this place 0 stars...I went in to get my screen fixed and they said it was…read more$290 to fix, not bad at all but then when they fixed it. there was a black blob on the side of my phone IN THE PHONE so I went back and had them fix it. Now I am getting notifs about something misplaced or something that is not genuine apple so they did sometning IN MY PHONE when i didnt pay them to do something like that. Yall wish me luck. Imma go get it fixed AGAIN!

Omar provided outstanding service at Verizon and went above and beyond to make sure everything was…read moretaken care of. He took the time to explain my options clearly, applied every discount I qualified for, and made the entire process easy and stress-free. He was professional, patient, and genuinely cared about helping me get the best deal possible. I truly appreciate his help and would highly recommend working with him. Definitely a well-deserved 5-star experience.

Juan was exceptional with a dramatic and complicated situation. Used every opportunity to deliver…read morewonderful customer service. High Five to his patience and can do attitude. Thank you.

We've been here twice and had a wonderful experience both times. The first time was to upgrade our…read morephones and the second time was to get help with minor issues with software and bluetooth. I'm an Android guy and have all Galaxy, she's all Apple. They were quick to fix our issues with both phones and were great to deal with. We moved here from Santa Barbara and the AT&T store always had a long wait to get a technician to help us. It was refreshing to get help the moment we walked in the door.

When upgrading my phone, Sergio provided great customer service, making it a quick and easy…read moreprocess. I even ended up switching my internet services after debriefing the different selections they have to offer. Thanks to Sergio for helping me get a greater value for my buck.

Best spot around. They have everything you could possibly imagine for the best prices around. I…read morehighly recommend. Owner is an awesome guy !!

Brought in a perfectly fine phone and got it back broken. I dropped off my phone today to get the…read morecamera and back screen fixed, and right away, I could tell it was a mess. The girl was giving me different prices than what I got over the phone, like, do you not have set prices? I was surprised at how cheap it was, and honestly, I had a feeling this place wouldn't be great. After the fix, I picked it up, went home, and my camera was blurry with weird dots on it. I rushed back to get it sorted out. Plus, when he fixed the lens, he didn't even clean it--there was broken glass and dust everywhere! I brought in a perfectly fine phone, and now it's damaged. The owner acted like a total child, laughing in my face and saying I brought in a broken phone. I had proof that my camera was fine before, and even the girl checked it! He wouldn't take responsibility for his worker's mistakes and didn't even apologize. I asked for a refund, but he only wanted to give me money for the lens or screen, which wasn't happening since my camera was fine before. Then he told me to "get the fuck out of here," which was super disrespectful. As a woman, it made me feel bad for the girls working there because he gives off such a creepy vibe. I felt uncomfortable the whole time, and he clearly thought I wouldn't stand up for myself, but he messed with the wrong person. Not trying to be sexist, but I feel like if I were a guy, the whole interaction would've been different. How are you gonna treat people like that?

I had the best experience in wireless service at this location. The person who helped me was very…read moreknowledgeable. I highly recommend it!

From the owner: Switch today & enjoy America's largest 5G network.read more

Quick turnaround and fair prices. Staff was very friendly and knowledgeable…read more Repaired a cracked screen for a Huawei Honor 7x. Would recommend again and reach out to them first before going anywhere else.

Do not get your phone repaired here! I had a cracked iPhone 16 repaired along with my friends…read moreiPhone 16 pro. BOTH screens cracked within 3 days of repair from normal use. The screens they put on both of them were very thick and didn't look right. They said they have a 30 day warranty but when I brought them back they said I dropped it and wouldn't cover it. I know for a fact I did not drop mine, my friend said she didn't either. My iPhone screen also had the color LCD stripe down the middle and stopped working completely. I wanted to give a local place business but it ended up wasting money and was bad customer service. Save yourself the headache and time