Nemo was wonderful I bought this phone like an year ago from this store seasonal price pristine…read morecondition. Now because of my clumsiness I damaged the screen I went back oh it was NEMO again. Really nice guy, good etiquette and lovely customer handling skills helped me once again with the screen replacement this time and as always reasonable price. Explained to me the qualities of screen they carry and the one that he can order for me. Always appreciate a good neighbor store that isn't trying to rip you off. Highly recommend!!

So I had a bunch of virus on my phone and I'm not much of a tech-savvy person so I went to tmobil…read moreand they said they couldn't help me and gave me the address of this store. I went there and there was this guy Nemo(he was a delightful young man) who explained me how this usually happens and what can be done to prevent it in the future. I've been to this store previously but boy this is my new favorite spot for fixing phones if Nemo is gonna be working there I'll go there every single time.

Obviously a small operation. Pricing is pretty good. I've brought in multiple iPhones and an iPad…read moreand all of the repairs were successful. Customer service is spotty. I've received different responses from different employees. I don't think they are deceptive I just think they are a little inexperienced in customer service. Pros: good pricing, successfully fixed Apple devices Cons: customer service/communication could use work

Quick and friendly service. I came in with a broken iPhone and it was fixed in less then 20…read moreminutes! A complementary screen protector was included too.

This was my first time visiting at this particular Verizon store and couldn't have been a better…read moreexperience. My son needed a new phone, the regular Verizon store I've always gone to in Addison closed, so we went to this location. With covid 19 many locations are closed. I can't say enough about Ivan Kennedy the store manager. He's was fantastic! The level of professionalism, knowledge and probably the best deal ever on an iPhone 11. They had a promo going and Ivan even saved me some money on monthly bill. They (meaning both Ivan and Jason Ackerman) answered all our questions. My son goes to school in Valpo and they even gave him info on a store by his school. Both representatives were excellent and a great representation for Verizon. I'll be back soon for a phone for my mom. See you guys soon. Thanks

They stole my iPhone 16 pro. a very dishonest retailer. they promised me $400 off of my phone…read morebill. No credit and no phone. i suggest go to a Verizon company store.

Went there to get my phone fix . And after done i just realized my phone battery is gone bad …read more Before i go there my battery was ok

Great customer service from start to finish. I brought in a cracked-back iPhone, and Phone Mart…read morehandled the repair quickly and professionally. They even helped me transfer data to a newer phone they had for sale. It's nice to find a place that does both phone repair and trade-ins under one roof.

Be ready to spend 30 or more minutes in line for simple transactions and warranty support…read more Staff is happy to have casual conversations while the li nes are backed up to the door..... There has to be a better way.

El peor servicio, me vendieron algo y al último me están queriendo hacer pagar más de lo que…read moredebería, con 3 personas hablé y ninguna pudo ayudarme, por ellos, t mobile ha sido el peor servicio agradezcanselo, nadie pudo ayudarme, en verdad no vengan

Quick turn around. Diagnosed same day and repaired fully by the next morning. The guy was…read moreknowledgeable, professional, and kind. Fair pricing. Also had phone cases and power cords for computers. I would definitely return.

The back glass on my IPhone 13 pro max broke I started calling around and found a big difference in…read morecost and also in how quickly it could be repaired. It is my only phone, so I needed the repair as quick as could be. One shop I called told me they would have to order the part and it would be one week (really? just say you don't know how). But Tech Repair Plus told me they had the part and the process would take 2 hours. Done! Now my brother dropped his drill on my phone and broke it again! I didn't think twice and called Tech repair Plus and drove over. It is easy to find on St. Charles road, but I needed to park a bit away. I hope I will not break my glass again, but if I do, this is where I will go.

I didn't catch his name. The young Asian man on duty was absolutely wonderful. Briefly, my…read moregrandson broke his phone today at work. He needs a phone for his second job delivering pizzas on Sundays. He was extremely upset. His mother and I drove over to the Cricket store and bought a new phone. The young Asian man went out of his way to research what my grandson needed and got it all set up. I wish I knew his name. He's a great guy.

Emily was very helpful today. She was patient and knowledgeable, great customer service. I would…read morerecommend Cricket Wireless and definitely this location. Make sure to ask for Emily, she will take of you and get you a good deal!

Jesus took great care of me. I messaged him on Yelp after an unsuccessful appointment at the Google…read moreStore for my Pixel 6a. I was using my laptop to find repair shops and making phone calls was not possible for me at the time and he responded fast. The corners of the steel frame on the Pixel were bent from previous drops and a new one is needed for the new glass to sit flush and properly. However, the Google Store was missing the steel outer frame which is necessary for the new glass to be installed and they said because this model is a few years old and they are not receiving new parts for it. Jesus knew I needed a phone right away so I could get back to my job and my funds were super low and I couldn't afford to spend $400-$500 on a new phone so he did his absolute best to work around the damaged frame issue for me. He managed to get the new glass in there but the bent frame caused several hair-line cracks across the bottom half of the screen but the phone worked again! It didn't really look to bad to be honest. He wanted to make it right for me said he will order another glass and install because he had an idea of how to repair the frame for me and would do so at no extra charge and he would call me the new part arrived. He let me take the phone home to use in the meanwhile. I would absolutely recommend this place for cell phone repairs. Jesus is honest and very helpful.

Very rude associate on the phone. Hung up while i was asking questions…read more Attitude is crazy

Sergio removed the virus from my Surface Pro in about one hour and made sure my settings were…read morecorrect. Very pleased with everything. He explained some information about viruses also.

Had a terrible experience with this company. Brought my computer in on a Tuesday morning and they…read moresaid the diagnostic would be done the next day. Didnt hear back so called at the end of the next day and they said they had not got to it and would followup. I waited two more days before going into the store and just getting my laptop back to take somewhere else. Also, beware they had told me there was a $60 diagnostics fee. If you look at their website it says FREE diagnostics, no catch, but at the store they said that's only if you are signed up for program. I never paid anyway since they didnt do anything with my computer. You are much better off going to a more reputable place like Best Buy's Geek Squad.