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    Talk A Lot Wireless- MetroPCS

    3.0 (2 reviews)
    Open 9:00 am - 7:00 pm

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    AT&T Store

    AT&T Store

    3.3(9 reviews)
    1.9 miDownriver
    $$$$

    I came in to get my phone fixed evacuee technical support said I need a new SIM card. Came in to…read moreget one only to still have shitty service . Asked the seven adults working there if anyone can figure out what's going on or call someone they all just stood there dumbfounded and said our phones don't work either . I mean how much more ghetto and trashy does AT&T's get . Bunch of losers running a shop that don't know their heads from their asses . Anyway garbage service theu the phone even worse in person.

    Such a waste of time. I came in here to do three things, change my account into my name, upgrade my…read morephone and buy a watch. DAY ONE: The first issue came with changing the account into my name. This was my fault, however we were on the phone with customer service for an hour because the store equipment wasn't working "for months". The second issue came with my phone. The girl, Carla set it up for me but it never updated/backed up correctly. When I got home I had to reset it. None of my information transferred over until I connected it to my iTunes. I have to admit that being there for over an hour and a half had me a little bit of in a hurry to get home, but this is something she should have took time to make sure was correct. Third, I asked for the silver 38mm watch to match my new phone, we didn't set up the watch at the store so it wasn't until I got home that I realized she gave me the black 42mm with an olive band. I called the store to see if I could exchange it and they said yes. DAY TWO: I went in to switch out my watch and they told me they didn't carry it and I was greeted with "Who took care of you, Carla? Oh, all you have to do was say her and name I knew". Great respect from your fellow co-workers... Anyways, we tried to order my watch online and again "the computers are acting up". The guy helping me actually logged onto my phone and tried to order the watch. After watching him scroll through my phone I asked if that was just something I could do myself and after 2 hours I went home and ordered the watch for myself. Just to say it was a HUGE WASTE OF TIME!! Anything they did I could have done at home. They were very uninformed of their products, very fake smiles and have faulty equipment that has "not worked for months". I will never go back here or recommend.

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    Talk A Lot Wireless- MetroPCS - mobilephones - Updated May 2026

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