Great service at Jiffy! Very helpful and efficient crew here. They were able to help me with…read moreexactly what I needed done with my oil change and even caught that my filter needed to be replaced. Would recommend going here :)

My car was taken in to get a basic oil change. The tech stated that the car had a transmission…read moreleak. The repairs were declined at your facility. Upon getting in the car and driving home, multiple lights on the dashboard started flashing that were not there when it was taken in. Upon taking it to a mechanic, it was found that a hose was disconnected, causing the lights on the dashboard to come on. Would not recommend this store.

The angry shim that works there is vile. If you don't buy its lies it gets nasty. Went in for oil…read moreand tire rotation. Said they couldn't rotate my tires. WHAT???? It's a single cab and pickup. Save yourself some drama and go to Take 5. ZERO STARS!!!

This place is chaotic and poorly managed.The high pressure upselling is unsettling. utilizing one…read morebay during busy hours Instead of serving customers. I wasted my time driving there and will not go back.

This is from my google review:…read more I did my car service today, and Scott at the front desk was very patient, relaxed, and understanding. Scott did some coupons and saved me $30 on my bill. I believe they did a good job on my car. The reason I did not give five stars is that I had to change my daughters #2 dirty diapers twice and in the men's restroom there is no changing table. I don't know if that was the case for the women's restroom, but I am a man, and that is not my place to be. I know this issue is out of the hands of most people working at that location, but the one who has the power to make a change, there is plenty of space in the means room to add the table. I would rather not take six sheets of toilet seat covers to create a safe space on the floor. I am not saying this angrily, just saying that it would be nice. I had no choice but to bring my daughter to the appointment.

Well let's say my appt was at 10:00 am for an oil change it is now 10:45 and still my vehicle is…read morestill sitting in parking lot.Wont return !To many other places that value their customers !

Always do a great job on both our cars, they know what they are doing, and prices are good. They…read moreare the busier than other locations because they are good'

We have normally been happy with taking any of our cars here. But, the last 2 x we felt like things…read morewerent as good as they had been. One time, supposedly checked brakes/fluid etc. only to find out there was no fluid when I stopped in to have it checked when I was in Mesa because it felt like brakes were bad - no fluid. Then, the time before that, work was okay, but things were left not quite done (husband had to put cap back on -/was just sitting in engine area) Not unhappy, just not as happy. It seems like maybe there's been new guys working there? My husband wants to try elsewhere, we will see how that goes.

Update 2024: I'm due for oil change and Firestone is open on…read morea Saturday. Just what I need not to have to squeeze it in next week. Full Synthetic on the Prius. All good.

Oh I wish it was still 2019, so the techs, and the work was still consistent. I have been a…read moreloyal Firestone customer since moving back here in 2018. I usually get my oil changed, and have purchased tires with lifetime balance and alignment. Also.... I have waited months to write this review... At this particular store, I have always had a great relationship with Kim. I have had some glitches with QC with minor things, but nothing big. My car is a 2004 Toyota Rav 4. I take great care of her, as she is the only car I have. I bought her with some of my moms money when she passed. She currently has 120K (at 20 yrs old). I love my Ella Fitzgerald. There have been at least 3 concerning event at Firestone, but I will share two. I had an oil change , and after I drove her home, my car leaked liquid on my garage floor, and my car was smoking after running . I had no idea what was going on. I took time off from work, took my car back in and found out a tech had spilled oil all over my engine and car, and did not clean it up, and no one told me. Seriously? (They re did my oil change and sort of cleaned up my car). June 2023,ht as blazes outside! I take my car to have the AC checked. It was working fine, but not quite as cold as it had been. I explained to them I was a neonate kitten bottle baby foster, and had 6 kittens currently and really needed the AC because 3 day old kittens can not regulate their temperature. After a few hours of waiting (I don't have another car) I was told they needed a few parts and they would not be in until Wednesday (I took my car there on Monday). I had NO idea they evacuated my AC and just left it not usable. No one told me. Keep in mind my AC worked when I drove in! They said they would call me as soon as the part came in. No one ever called me back...I waited weeks. I had my AC put back together some where else, and for much less. Quality there has gone down, and when I trust my car to them..it is hard to digest feeling dismissed.

To start, I cannot say enough about how well this business is to deal with. All of the people you…read morewill deal with Peter the owner, Melissa the office person and Mark one of the technicians are noting but super dealing with their respective roles. I have doing buiness with them for two and a half years, and several vehicles being serviced. They have performed the necessary work with top quality parts and services, and have also saved me a significant amount of money over what other auto repair business have quoted for the same repair issues. They have even on several occassions come to my home and picked up a vehicle rather than have me drive one with a potentially serious issue. They have also picked me up at home and driven me back. I highly recommend them for any auto repair issues that you may have

I called them this morning and asked about a tire fix for a slow leak and emissions testing; while…read morethey don't do emissions testing, if ever I have a problem I am confident they would be able to fix it! The staff were professional, efficient and knowledgeable. They told me to come in asap bc they had a window of opportunity to look at and repair my tire, and they kept their word;even showed me the culprit of my slow tire leak. I was so relieved and grateful; they are a great value and I will be back for any and all future repairs I may need. They check all my boxes! PS. They also recommended an emissions testing place that was impeccable as well!

went recently for an oil change and I called beforehand, angel the store manager answered and…read morequickly got me an estimate and assured they would assist me upon arrival. andres and evian were very helpful and fast to get my car serviced. I will be returning as the service was very welcoming and a very reasonable price point.

This place rocks! The customer service is on point and the staff is so helpful and fast!…read more Bottom line: If you're a rideshare driver they will fill out your paper work there no need to print any forms, big shoutout to Josiah!

They were friendly and give you an out-the-door price. No surprises. They take photos and send…read morethem to you to show you exactly what they are looking at. No work is done before your approval. Did it come to more than their original price? Yep. They replaced the harmonic balancer (crankshaft pulley) and serpentine belt. It wasn't till then they would know the power steering pump was 'belly-up'. They topped all the fluids off and were taking the car to the carwash. The fluid all leaked out before they could even get to the corner of the building. Oh, I could have said, "Don't fix that.", but have you ever tried to drive a car when the power steering isn't working? It's much different from the older cars that had no power steering to begin with. It takes 3 men, a boy and a small dog to turn the steering wheel. In addition, it probably would have destroyed the new serpentine belt in a hurry.

I chose to take my car to Borst Automotive because of the excellent service I received last year…read more Unfortunately, that level of service has completely disappeared. The little touches that made them stand out are gone. They no longer provide a complimentary car wash after service, they let go of the driver who used to take customers home, and none of the management team that was there last year is still there. The entire atmosphere of the shop has changed, and not for the better. I explained to Fernando, the general manager, that my vehicle had mostly been sitting in my garage since July and that I wanted a routine service along with an inspection of a specific issue I had asked them to evaluate. Instead, I was sent an estimate for nearly $5,700 that didn't even address the repairs I specifically brought the car in for. Several items were marked as "critical," and the estimate instructed me to call with any questions. When I called to review the estimate, Fernando immediately responded, "Didn't you get the report I sent?" I explained that I had, but I'm not a mechanic and wanted someone to explain what the findings actually meant. He told me I needed both my front and rear suspension replaced because of the control arms. However, when I pointed out that the inspection report only said the manufacturer recommended the rear suspension and didn't identify it as a problem, he suddenly backed off and said it wasn't necessary at this time. The conversation became increasingly frustrating. His tone was pushy, dismissive, and argumentative. He accused me of having the vehicle serviced somewhere else in November and implied I hadn't maintained it properly. I explained that the car had been sitting in my garage from July until March and that the only reason it was seen elsewhere was because the battery died and needed to be replaced. He then insisted that I had been driving the car extensively because it had accumulated 2,000 miles. I had to explain that those 2,000 miles were driven over an entire year, which is actually very low mileage. At that point, I realized I was arguing with the person inspecting my car about facts that he could easily verify from the service records. That was enough for me. I sent the inspection report and estimate to a trusted friend who is an experienced mechanic in another state. He immediately told me that the quoted prices were roughly double what they should be and advised me not to have the work done there. I have since found another mechanic who treated me with respect, took the time to explain what my car actually needs and quoted much more reasonable prices.