The service itself was really good, but (who I guess was) the owner cussed me out as I was leaving,…read moreand I was thinking why does he feel he needs to speak to me this way. He talked about how it was hard to find good customers these days and that he was the cheapest shop around and I was one of the dumb ones for never coming in before. So ok I guess, but while I first thought the service was fantastic, he quickly changed my mind with the way he spoke to me as I left. I at first thought this could be a great place to come back to, but now, after the way he talked to me as I left, not so much. I don't care how old he is, which he proudly told me, I won't be back.

Super friendly and clean. I just happened by for a minute and they were nothing but nice. Highly…read morerecommended and I will be back.

This place is great!!! Had brakes put on a Ford-550 and The bill was $1,000 less than another shop…read moreqouted plus the work was done before the other shopsaid they could even bring into their shop. The quality was top notch!! no complaints here. I would recommend Clay and his crew to anyone looking for a good and honest repair shop!!!

The folks here are very professional and thorough. Not only were issues explained to me, they were…read moreshown to me in the shop. Everyone was friendly and the shop and waiting area/desk/bathrooms were all very clean. I waited comfortably for my car to be worked on. This was my first experience here, and I was very impressed. Even though I had to drive almost an hour, I will return.

Absolutely the most unprofessional crew I have ever observed. One of their employees was driving…read moreup and down a side road in a black mustang at outrageous speeds, guessing he thought he was cool. So many complaints on the services delivered from a lot of people in town. Save yourself a lot of headache and go elsewhere.

Very quick and friendly. I was met with a bottle of water when I pulled in. The service quick and…read moreeasy

We have been at Audi Springfield working with Shawn Rich to get a vehicle for the past few months (…read moreSeptember 2022 through January 2023). The experience we have had with Shawn was extremely extraordinary. Shawn was very pleasant and patient throughout our interaction and helped us with all our questions and concerns. Needless to say, we would highly recommend Shawn at Audi Springfield ! Shawn thanks !!

Customer service. Rude, rude, rude. Say one thing and do…read moreanother. They hang up on you.

Excellent customer service!! Dan was very helpful, knowledgeable, and professional. Satisfied…read morecustomer. Highly recommended. P.S. Their new location is: 828 Commercial Street Marshfield, MO 65706 416-468-3267

Dan's Auto set the bar across the board for a perfect customer experience. From the moment I…read morereached out with a brief inquiry, Chance was responsive, his crew was extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! My final bill was lower than the estimated cost. I will continue to use and recommend this shop.

If I could give Budget Radiator and Automotive 10 stars, I absolutely would!…read more We were in Springfield from St. Charles for my daughter's MCDA Honors Choir workshops and concert when our 2015 Honda Odyssey suddenly started flashing warning lights on the highway--FCW, LDW, a flashing Drive indicator, and the check engine light. We were only about 7 miles out from our hotel, but we were worried we might be looking at a transmission replacement as it seemed like the transmission went "limp" and wouldn't change gears while driving! The team at Budget Radiator and Automotive got us in quickly, took the time to thoroughly diagnose the problem, and didn't jump to conclusions or try to sell us unnecessary repairs. They found that the alternator had failed, but they didn't stop there. During the repair they discovered the serpentine belt and tensioner were also failing because the belt kept slipping off. They explained everything clearly, showed us what was happening, and made sure the repair was done correctly. After replacing the alternator, serpentine belt, and tensioner, they checked the transmission fluid at my request, (which looked great), then test drove the van for about 20 miles to make sure everything was working properly before calling us. That's the kind of attention to detail and professionalism every customer hopes for. The van now runs beautifully, all of the warning lights are gone, and we have complete confidence driving it home. When you're traveling and your vehicle breaks down hundreds of miles from home, you're putting a lot of trust in a repair shop you've never met. Budget Radiator and Automotive earned that trust from the moment we walked in. They were honest, knowledgeable, thorough, and genuinely cared about getting us safely back on the road--not just fixing a car. Thank you for turning a stressful situation into such a positive experience. If we're ever in Springfield and need automotive service again, this will be our first call. I highly recommend Budget Radiator and Automotive to anyone looking for a shop they can trust.

Fair! Reasonable! Professional! Quick.! Thing I liked best…read moreis they did try to take advantage of an older woman!

took my car in and they inspected my breaks & shocks for me. Dis not charge me anything to look at…read moremy car. We will be taking in our daughter's car today. They are honest, capable people.

Always have taken my cars there. They do great service. The prices have always been fair.read more