I decided to give Take 5 Oil Change a try today due to a last minute change from my original scheduled oil change appointment. My car couldn't have been more well taken care of by Gustavo, Joshua, and Andrew. The 3 together worked flawlessly with great communication with one another. On top of that I was educated on other services they provided and informed about the current standing of coolant, filters and oil. Overall, oil change was fair priced, and wasn't tricked into paying more for services I didn't need. Thank you guys! read more

Waited 1.5 hours for oil change, then they did not put the skid plate on my truck correctly. Thought they corrected it, but my neighbor told me a few weeks later that my skid plate was hanging. Returned to the same location spoke to Noah who said go back to the location that did this when I told him it was this location with him he said why did it take you so long to come back? ‍ He also asked go to auto zone buy the bolts and bring them back. Apparently it is the customers responsibility to take care of anything this place damages. Asked for the GM's name Noah said he could not give out that info. ‍ As we're headed out the lady next to us was also yelling because they did something to her car...‍‍‍‍ The manager' name is Brandon but we're not too sure he will do anything either. This is what we get for coming to this place...it figures! Stay away! read more

Waited 4 hours for an oil change. Couldn't get out with cars in front of me and behind me. Never going to Take 5 again.

The attendant did not screw my coolant cap back on all the way. Which made all sorts of fluid leak out the next time i drove the car. Had no clue what fluid was leaking from my car... come to find out after towing it to the mechanic and them check hoses and running full diagnostics on the car to find nothing wrong... drive home again the following day same thing happens. But hear a gurgling. The moron attendant didn't tighten my cap down enough and pressurize the system. Almost blew my engine. I can't wait to talk to corporate about this nonsense. They were paying no attention to my car but paying all attention to the police activity across the street. He pulled fluid out of it and asked if i had gotten a coolant flush with them because it looked like the same they used. Main reason i know they opened the cap.... But that's the puddle i saw the second time after taking it to a mechanics and spending 100+ dollars to be told nothing wrong.... Pathetic service!!! I am praying my car isn't completely destroyed..... never take your car here!!!!!!!!!!! read more

Take 5 Oil Change - Coolant fluid that boiled out of the top of cap that was not tightened but the attendant who checked it. - Oil Change Stations Near Me - Phoenix, Arizona

I sent my daughter for an oil change. She chose Take 5. They sold her the most expensive oil, "had to change her coolant"', changed two of her filters and put on new wipers. Charged my credit card $378.!!!!!!! No integrity. I hope they didn't damage her car! read more

Don't ever go to take 5 went there for an oil change they put on a faulty oil filter and did not replace my drain plug correctly didn't find out till I got home and oil was all over my carport called corporate and started to claim however they're not trying to reimburse me for the cleaning of my carport and repairing my vehicle read more

I would leave 0 but can't. Don't be like me and take your car here. I took my car here for the past 2 changes and now have total engine failure. I submitted a claim and still have not heard back. This is crazy and unprofessional on their end. Save your money and go to another reputable place. read more

Take 5 is the perfect place to get an oil change if you're in a hurry. Like the name, it only takes about 5 minutes. They offer other basic services like coolant top off, changing air filters, etc. I feel the price is reasonable and staff has always been friendly. Much better than sitting in a shop or dealership waiting forever. I'll keep coming back! read more

Take 5 Oil Change - Oil Change Stations Near Me - Phoenix, Arizona

See all

*BUYER BEWARE* I have been coming here for YEARS, servicing BOTH of my cars every three months and telling every friend and family member how great it is, but WOW has this place unfortunately changed for the worst. This past weekend I went in for an oil change and the service technician BROKE A PIECE OF MY DIPSTICK into the oil. Here's the worst part, not only did he not apologize, he tried to assure me it was common (even though it had never happened to him) and that it wasn't a big deal. I asked him if he could remove it and he said he would get fired if he did, and instructed me to "file a claim." He continued to stress it's not a big deal, but every google search and every person I talk to says not to drive my car. I noticed his guys didn't check my filters, coolant, or tires, so I asked about the tires and he said they filled them. They didn't. JUST ABSOLUTELY BRUTAL, "I DON'T GIVE A SH*T" SERVICE. And now after finally getting through to their corporate office they said they need 5 days to file a claim. I can't believe the unwillingness to fix something they messed up. Stay in your car. HA! This level of ineptitude should be illegal, AVOID AT ALL COSTS! read more

Take 5 Oil Change - DIPSTICK BROKE INTO MY ENGINE! - Oil Change Stations Near Me - Phoenix, Arizona

$25 off is a scam I go normally somewhere else and pay $60 . They tell you $85 plus tax with $25 Off ? Make that make sense Do Not Go there if you looking for a deal read more

Went to get an oil change. Never saw a soul but the sparklettes water guy. I waiting and waited and then figure I could patronize a different business. Horrible read more

Take 5 Oil Change - Waiting on an oil change. - Oil Change Stations Near Me - Phoenix, Arizona

Terrible service. Customer service is awful and the associates trying to upsell you are so rude. How are the oil changes advertised at an affordable price but when you pull up all of a sudden you need synthetic oil that cost triple the price of the service that got me in. Happy to say I found another company that wasn't trying to get over for a simple oil change read more

Noah made me feel slow cause I have a disability they didn't Evan help me reset my oil light on my car I just purchased not very friendly seems like they just care more about your dollar than anything won't come back to this location the one in Yuma is way better I would of waited till I got home but I needed an oil change before my drive back won't ever come back to this location on Indian school rd what could be better is the service more patient Noah was just rude not read more

A customer should NOT need a coupon to get a reasonable cost for a common service. Your charged cost is excessive and far above the usual cost range for an oil and filter change . I will never return to Take 5 Oil Change ! read more

First and last time using take 5. My original review was five stars but now I have to change that. I noticed that my car was leaking oil, but I do not have the means of getting underneath it to inspect, I decided to stop at the take 5 on Dysart rd because I work all across the valley and going back to the original place was not time efficient. I was told that they could not inspect to make sure that my oil plug and oil filter were screwed on tightly because it would make them liable however they would take a look. The technician told me that the plug and the filter were tight and that I should go to a service shop and have that oil leak inspected. So after moving my work schedule around, that's exactly what I did and come to find out my oil plug was not tightened the way that it should have been. Not only did this cost me time and energy. It was also a very avoidable headache that would not have happened if you had done your job the right way the first time. Not only did the Indian school location not tighten everything down properly, but the other Location basically lied to my face about it. So after paying a service shop fee to tighten down a bolt that should have been tightened with my oil change I will never go back to take 5. Somethings are too good to be true, I guess that's what my previous five star experience was. read more

I went to the Cave Creek and cactus location and a young gentleman and lady helped me and they were so nice the young gentleman he offered to help me change my filters if I bought them things like that, but my one concern is there are no fans for these workers in the building being outside workers. It was very hot. I was hot and they were sweating. should be fans going for those employees as as it is here in Arizona without question they need to take care of that and get them running. read more

I had a good experience at the location on indian school rd and 7th ave, geo and gustavo helped me out and were quick. they even had a conversation with me these gentleman are good people here I truly recommend again thank you for your service at take 5! read more

Would give them a ZERO star if i could. Waited 20 minutes in line for them to finish the car in front of me. The drove into the bay while the knuckleheads played with their computer and chatted with each other, and after another 20 minutes they said they could not change the oil in my Genesis because they didnt have the right oil filter.... so after 40 minutes I left the "10 minute oil change" place really dissapointed.. read more

Was there this morning. You guys rock. In and out in no time and you were even quick to adjust an overcharge on my card. Thank you! Changed review because it's a month now & I've not received refund on invoice. Had to get my bank involved now. read more

I should read the reviews before going to this place The did a huge mess changing my oil and broke the oil filter. They didn't take responsibility of it. Their excuse was that the cap of the oil filter was to tight. read more

See all

Negative experience at Take 5 located in Pebble Creek Pkwy in Goodyear. After an oil change service, the mechanic or service guy left the oil plug completely loose and I lost all the oil that same day. I understand that things happen, however, my real complaint is that the manager assured that I would get reimbursed within 48 hours, and after 2 weeks, I have not received my money back or any type of communication from this company. read more

the service is amazing people are professional and polite but I was advised that they do not get the tips. Corporate takes that tips.

BEST EXPERIENCE EVER!!! I had the oil changed here a few months ago, and noticed that I'm due for a new change now. I went in and was told I didn't need an oil change, but only a top-off! They handed me a bottle of water while I waited (this is Phoenix, Arizona, so THANK YOU!!), topped off the oil, added water to the wiper canister and I was off! I'll be back in about 3,000 miles for an oil change with a smile! THANK YOU so much for being honest, quick and efficient! read more

This oil change place advertises it will "top off your fluids". Apparently transmission FLUID, power steering FLUID, and brake FLUID is not included. So in essence they will throw some water in your windshield washer bottle and add water to your radiator!! Junky sketchy place! Stay the hell away! read more

Review is for this location only not the company in whole Took a little over 2 hours for not many cars they took about 25-30 min per car and when it was my turn i could see why. 3 people working on 1 car at a time upselling everything they could, once it was my turn they told me I had the same problem the older lady next to me had and highly suggested I fixed it then and there. After repeatedly declining i was offered a discount still declined and they did not look happy. While my car was being serviced they attempted to upsell me at least 5 times on the same product. Save some time go to a different location. read more

They hire anybody off the street, very rude service. No actual mechanics, workers lack car knowledg.

more expensive than all the other quick lube places and all they did was change the oil. jiffy lube does the oil change, checks and tops off all the other fluids, greases the chassis, cleans my windows, checks/adjusts tire pressure, etc...for $20 less. I don't understand the hype, unless you have an extra $20, only have 15 minutes and don't care if your care is properly serviced. read more

When this location first opened, they took over the Mobile oil change. Mobile was top notch so how different could it be? They were awesome on the first try! How could I not return? Well, I did for my older car and there was a line of 3 cars before me. No biggie. It's like 10 minutes max since I've done it before, right? And there are FOUR people working. What can go wrong? An hour later, the guy in front of me finally goes in the bay. 15 minutes after THAT, I notice all four are working on the car next to him. I'm in a rush since I have to pick up my kid at school and ask the attendant "are you only working on one car at a time?" He said "yes. It's a first come, first serve". Meaning they're alternating between service. that means it's 3:35pm and they still have to service the guy in front of me and then the guy in the next bay before I get my turn. It's about 20-25 minutes between cars at this point. That's a max 1 hour 15 minutes before I'm out. I entered the line at 2:40pm. I would've been there till 4:50pm. ...for an oil change. The way I put my car in reverse and got outta there!!! catch them when you're first or second (when working on both bays) in line and you'll have a fighting chance. read more

Horrible! They ruined my truck! I had to pay repairs for stuff they broke and they killed my batteries!

The worst customer service! Was quoted about 30 minutes when the manager came out. Two cars were in front of me. I wait patiently and then right as I'm about to get my oil change the tell me to back up. From what I saw, their lack of knowledge damaged a car in the other bay and they wanted me to move back so the person in the other lane could take my spot. I declined and they treated to call the police on me. Just because they are incompetent, I should be penalized?? In hindsight, maybe it's for the best? At least I know my car won't be damaged. When I drove by the truck, fluids were visibly leaking from multiple places on that truck. For the price you pay, you're better off paying a little more to know your car won't be damaged!! read more

It took 20 minutes plus for oil change nothing special needed and they tried to sell more maintenance that was not necessary the add says only takes 10 minutes yea no read more

I have a brand new one year-old car and took it to take five for my first oil change huge mistake. They did not put my splash guard back on properly and now I have a dented damaged guard, and cannot drive my car getting it towed first thing in the morning. Took it back to them they could care less we're not helpful. Said there's nothing that they could do because I couldn't get my car over the bay. first with them is paying for a cabin air filter that was never put in my car. This place is full of negligence. These technicians have no clue what they're doing and they do not care one bit. I will never return I would never recommend this place to anyone. Will be filing a claim against take five to cover my repairs due to their negligence. read more

Basic oil change and replacement filter should be no problem, right? I got mine done recently with Take five off Bell roads new location. A day later I noticed my car having issues right before all major bills were due and I was hurt as I'm also a ridershare driver. I called my trusted mechanic business (Anyplace Auto) and they couldn't see me until the end of the week (so I couldn't work). It only took him a few minutes before deducting it was probably the air filter ...brand newly installed air filter from Take five. I purchased a new air filter from the dealership and had my certified professional install it. Car runs like it's brand new. I take my barely used filter back to take five and the manager tells me there's nothing they can do since someone else touched their work. What a joke! Let me say basic services are not basic when they cost you over $1000 in late fees, lack of working, and car repair fees. I ask, if you can screw up something so basic, what else are you liable to damage and take no responsibility? I will also say I'm a ridershare Driver with over 10,000 rides under my belt and a 4.99 out of 5 rating. I belong to several rideshare groups around the nation. I'll be a driver on top of my profession for a while, which gives me plenty of time to share my experiences with my passengers and my groups. Below is a picture of the cheap air filter that was shoved into my car incorrectly, bending it and causing my sensors to go off and almost ruined my car. Needless to say if you can't offer a refund for your negligence, this will just be another negative story shared among thousands of people around the country. read more

See all

BEWARE They will do bad work and try to cover it up. I went here for two back-to-back oil changes. When I went for the second oil change they asked, "Who did your last oil change!?" in an alarmed tone and when I responded, "You." they immediately changed the subject. I tried to ask why they asked that question (obviously something was up for them to have asked that question) and they gave me a non-answer. During the 2nd oil change they brought out this big machine (oil extractor) to suck the oil out that they did NOT use on my first oil change here because they couldn't drain the oil from the oil pan because on my first visit they had overtightened and stripped out the drain plug! (They of course did not inform me of this, I had to learn this from a company with actual integrity). Their shoddy work and then LYING about it and trying to cover it up after I said my last oil change was done by them and not wanting to own up or even tell me the extent of the issue led to a huge oil leak that corroded wires in my engine and fried my car's PCM and led to my car DYING. I literally have to get a new car now. Shameful. read more

First time going They man handed my truck first the air box four screws they took out two and ripped out the air cleaner I said something about it and the guy started to yell I no my job started cursing at me. Don't go to this place! read more

It certainly does not take 5 minutes. There were 3 lanes open, we parked in one lane, they finished then we were next but they told us to move and let the car on the next lane go first since they had been wanting longer. But come on, that's why they have lanes. So then after they moved us, they said it would be about 40 minutes to be finished. We were very disappointed since we were in a hurry. read more

Made an appointment online that was completely pointless. Though I was able to pull in and given a bottle of water at appointment time, there was a 35 minute wait, the posted prices are a farce. This was the most expensive oil change I ever received and they didn't even rotate tires or offer to change the air filters like other oil change shops do. read more

Catch this place when there's not a line and you'll get through quickly. This place allows me to get an oil change without having to drop my car off or wait an hour. All good read more

Take 5 Oil Change - Oil Change Stations Near Me - Phoenix, Arizona

DO NOT GO HERE! If you want people working in your car who know nothing about cars go here. Just went here yesterday and had an awful experience. Got home and my skid plate had multiple screws loose so I took my car elsewhere to get the oil changed again on the same day. The second place said the oil plug was not installed properly which would have resulted in an oil leak. Go somewhere else. read more

TWO & a HALF Hours it took to finally get in there and get my oil changed !!!!!! Never again !!!!! Do not go to this place unless you Are ready to wait hours while they take their time and chit chat !!!! Long lines that take so long it's not worth it ! I couldn't believe how long they took !!!! read more