I called in a few days prior to wanting to come in and thankfully they were able to accommodate a…read moredrop off. I needed an oil change and tire rotation, they also did a whole car review. I really appreciate their text message system that allows me to review what they're recommending now and in the future. I also really enjoy that you can opt right then and there to approve or deny a service. It also has prices estimates. At the end of the service the price estimates were the same as the charges (not sure if it would ever vary or if they would call before if it was to be more) I appreciate the pictures they take too! Pricing seems to be fair and comparable. The service was excellent. Very approachable and patient as I had questions and concerns since I'm not familiar with car stuff. It's easy enough to find, squeezed between the sonic and gas station. You could probably wander around and sit other places if you needed to wait for your car. I definitely plan to come back for my future care services and recommend!

Called in for an estimate and was met with a snobby guy named Gabe. Sounded like he didnt want to…read morebe bothered. I called to ask two very common questions and his tone was super annoyed. I was met with a tone that sounded like they are too good to help. Just based on the conversation, i wouldnt have taken my vehicle in anyways. Do better.

The only place I will go to! The staff is always the best - so kind, knowledgeable, and quick!…read moreThanks so much

I originally chose Christian Brothers on McQueen and Guadalupe because they appeared organized,…read moredetail-oriented, and professional. I purchased four tires for my Ford Transit work van and trusted their recommendation, assuming they were providing the correct tires for the vehicle. Less than a year later, one of the tires began splitting. I took the van to another shop that was closer because I did not feel safe driving all the way back to their shop. It was at the new shop where I was informed that the tires installed on my van were not properly rated to handle the weight of the vehicle and should not have been installed in the first place. I contacted Christian Brothers to explain the situation and was told I would need to drive the van back to their shop -- despite the damaged tire -- for them to determine whether anything would be covered under warranty. While I was getting the quote elsewhere to replace all four tires, Christian Brothers called back and offered a slightly lower price if I purchased another full set through them. In the end, the difference was only about $100 compared to the other shop. A shop I had never even used before, and that was the cost with no additional warranties or discounts (like Christian Brothers was claiming to be giving me). They stated they were giving me tires at cost and not charging for labor, not true. They tried to make it seem like they were doing me some huge favor by giving me such a small discount. Their front desk employee, Eric was as "helpful" as he could be throughout the process, but overall should have pushed harder with his upper management to resolve this. They should have completely comped the price of the old tires as this was their, dangerous mistake. Now they're not only making money off of me but also causing me to lose additional money by missing work to fix a problem they caused. I'm extremely disappointed with how this situation was handled, especially considering the original tires that they chose were improper for a work van like mine. All of this resulted in me needing to purchase two sets of tires within a single year!!! I expressed to them that being without my van would result in loss of money as it is my work vehicle. They had no concern for my time, money and no sense of urgency to resolve the situation that they caused. I had to leave my vehicle with them for more than a day the first time and again overnight the second time. I would NOT recommend this place to anyone!

I have taken many of my autos here to be serviced, repaired and inspected and they have always been…read morevery honest and quick with all the repairs they completed. But one thing people should read that goes above and beyond a lot of other repair shops is they offer on most (not all) repairs a 36,000 mile or 36 month warranty. Other shops only give you 12,000 miles or 1 year! That itself gives me peace of mind over other chain repair shops.

Good service in my visit. Needed to get a check-up on a brake line…read more They were professional, polite, and friendly. It only took them about 30 minutes to look into my inquiry. No service was actually required, and they did not charge me for the labor involved to check my car. A satisfactory experience.

Does the owner realize the frustration when their phone is busy ALL the time and they don't respond…read moreon their texts. It seems that Ryan doesn't do a good job of keeping certain oils in stock, creating tension for the employees who want to do the job This the 2nd time I have gone here and they don't have my oil in stock. Last time I had to go to Auto Zone and buy enough to do my oil change. How do you expect to stay in business when you don't have a working phone number? I would have liked to call ahead, I even texted you to ask if you had it in stock, but you never replied!

I have an 2021 Audi Q5. The dealer wants $250 for an oil change, and the Euro mechanics in the area…read morecharge around $125. I'm very sensitive about who works on my car. I saw the March coupon for Costa, and texted them out of curiosity. Brandy, the Manager, is very familiar with Euro cars, and made me comfortable about the oil change. She was polite, efficient, and professional. Oil change done for $96. I plan to give them my business for all my vehicles. Highly recommend.

I've had nothing but great experiences at Valvoline. Every employee I've interacted with has been…read morepolite, professional, and informative. I come here for oil changes, but they always do a thorough inspection and provide a detailed printout of completed and recommended services. What really stands out is that they never pressure me into buying additional services. In fact, they've recommended I go elsewhere when it made more sense for me. They suggested I get a free tire rotation at Discount Tire instead of paying for one there, and they also recommended I have my mechanic replace a belt rather than having them do it--even though they offer both of those services. That honesty goes a long way. On top of the excellent service, the customer experience is outstanding. In the Arizona heat, they offered me a cold bottle of water and gave me the option to wait in their air-conditioned lobby instead of staying in my car while it was turned off. I'm always impressed by their professionalism, transparency, and customer-first approach. It's the only place my household trusts for our vehicles, and I highly recommend them!

Efficient, quick, and hassle-free…read more They recommended a few maintenance services, including a radiator flush since my car is over 100,000 miles and we're heading into the Arizona summer. I appreciated that they weren't pushy about it--just explained the recommendations and asked if I wanted to add anything. One of the best parts is that you can stay in your car during the entire service. They also have coupons available online, which helped make it a good value. Overall, a great experience and I'll definitely be back.

Great efficient service with friendly staff and fair pricing! Shoutout to James, Nate, and the rest…read moreof the team!

Decided to break away from corporate chains to support a smaller business. Just what you'd expect…read morefrom unprofessional shop employees. Should have have read the one stars reviews first haha. Jokes on me! Keeping grease off the interior and filling the oil just below the minimum on the stick is really risking your business name. Photos below. I respect mechanics, it's a challenging profession. This type of simple neglect is what gives them a bad name.

Friendly and efficient Even some popcorn to add to the…read morehappiness of a clean car. Purchase their deals they are worth it. Leave with the smell and look of a clean automobile.

I got the Supreme wash at Cobblestone Car Wash, and overall it did a great job on the exterior--my…read morecar came out looking shiny and refreshed. The process was quick and convenient, which I definitely appreciate. The only downside was the interior vacuuming, which didn't seem very thorough. I just wish the inside looked a little cleaner to match how good the outside turned out. Still, I'd recommend it if you're looking for a fast and easy wash!

Oil on the driveway. Ugh…read more Called some friends to get a recommendation for a local shop. One said that Scott from Sunland was the guy. We had the car towed over (2018 Ford Fusion Hybrid), and they diagnosed the problem and repaired the issue quickly and at a fair price. Unfortunately, the tech made a small mistake and once we got the car home, there was more oil on the driveway and a check engine light. Ugh, again. So we called back to Scott to see what he wanted us to do. We understand that sometimes mistakes are made and issues arise. How a business owner handles those issues are the difference between good businesses and great ones. This is a great one. Scott was MUCH more upset than we were! He got us back in same day and fixed the issue at no charge! (We should have paid for a necessary part, but he would not charge us.) With everything so expensive these days, and everyone trying to stretch a buck, it's hard to know if you're leaving your car with someone who cares about it as much as you do. Scott does. I cannot recommend this shop highly enough!

I brought my Forrester in for a road trip check over. They gave me a clean bill of health, topped…read moremy oil and gave me a N/C bill! $0.00. These guys are the best. I won't take my car anywhere else!