Can't believe I'm making a review for an oil change but honestly they were so courteous and it was…read morehonestly such an amazing 6-star customer service experience while being super quick. They communicated to me on everything they were doing and to each other while taking care of my car. The place is kind of hidden away but it's worth it once you actually go through the interactions with them once you find it.

Excellent customer service excellent pricing and excellent time. Do not waste your time money…read moreanywhere else! Not only did they give me a beautiful calendar, but they also support police and fire fighters! Way to go guys thank you for being awesome and doing such an excellent job!

Business owner is snarky and only seems to care about people's cars if you're paying them…read more If this is how they respond to "Please don't leave your ads on people's property" then I can't imagine how they would respond to complaints from their customers. Take your car elsewhere since he seems to be more concerned with clapping back than actually resolve issues.

From the owner: 24 Hr Mobile Mechanics And Roadside Assistance Here To Help! Rain Sleet Or Snow Addison Affordable…read moreAutomotive Coming For Sho! We Really Appreciate Your Business And Ready To Serve You!!

I literally just talk to someone at this mechanic shop. The prices I was told was highly inflated…read morecompared to others. All I needed a a timing belt replacement and water pump. I talked with the technician over phone, and he told me it'll about $800 to replace my timing belt and water pump kit on my Honda. To save money, I told him that I bought all of my parts he then told me that he couldn't do it. I would've saved myself 400 and something dollars. I spent only $178 for my complete kit on my car including the cylinders and he was trying to charge me 360+ in parts, and whatever the tax may be bringing the total to $800!! I do not recommend this business at all, run like hell!

Deleting my old review never going back . Fake Christians ,…read morewife was disrespectful and they sent me home with my battery not working and they knew it was dying they told me when I came to pick my car up and said supposedly they couldn't find one for my car so I had to go look . People get comfortable with your service and then show they true colors .

If you look on Google, this place is highly rated. It definitely deserves it's high rating. I took…read moremy wife's Camry to two different places to fix a rattle in the front left, and they both made unnecessary repairs. As soon as I took it to RMI, he told us with confidence exactly what the problem was and how much it would cost to fix it. He did the work in just a couple of hours, and it is fixed 100%!!! Knowledgeable, honest, and friendly! Trust that you're in good hands here.

From the owner: RMI is here to serve the Greater NW Harris county area. As your Auto Repair facility we provide…read moreservices from but not limited to general maintenance, engine and transmission replacement and so much more. We operate at the highest level of integrity and experience that is back up with 20 years in the business. RMI is "Your One stop shop"

faster, cheaper and more professional than take five. Highly recommend this spot for your oil…read morechanges.

The place was quick and easy, told me how to reset the oil life on my impala without doing it w the…read morebutton. Also cheaper than take 5.

This is my second time to visit this location. Decide to give them another chance and still same…read moreissue no improvement. I came to get car inspected and was told the computer was down, I'm visiting today for an oil change and being told same problem. When I asked the young lady why is this always a problem the young man came from behind a vehicle and said "what did she say" his demeanor and tone appeared aggressive. While I sat in the car the young man came over and we begin to talk and I explained to him he may want to tone it down. He appear to receive my advise and ask me to please come back. Sometimes we must take a few minutes to encourage our younger generation times are different and life is lifing for a lot of them and they remain silent which is why we have so many mental health issues. I'm glad he listened and my initial negative became positive feedback

This is my favorite location!! They greet you quickly, ask important questions, and provide a sound…read moreassessment. Colin was my tech today and his service was excellent. He communicated with me throughout the process & really went the extra mile. I've been a Take 5 customer since moving to Houston and have had no complaints.

I've been coming to this location for years & can say service is consistent, I've had no issues &…read moreI'm actually getting what I'm paying for. Like it or not, we know when it comes to car maintenance, it's assumed women don't know much & can be taken advantage of. I'm a lil different. I love cars & know a thing or 2. Not an expert but know when I'm being bs'd. Can honestly say I've not been messed around by the crew here. Of course, they've gotta do their job & try to sell a lil extra service, but it's never been like do it or your car will blow up. No pressure at all. Wait time is never been too bad, even as I sit here in a Saturday morning. If you're near by & want a chill oil change stop by this location. Yelp on my friends!

Got an oil change at 6330 West Rd location and noticed oil leak on my driveway…read more Checked under neath the car and found oil is leaking at the oil filter. Oil filter was loose. I was able to tighten with my bare hands. This let me know, technician did not even properly tighten the oil filter. Jiffy Lube please properly trained your technicians to do a better job at oil change.

Came in to get a transmission leak fixed, was told it was an axle leak not transmission so he…read moredidn't fix the transmission leak. Mechanic "fixed" the axle leak however it is not fixed. Went back to address the situation due to warranty and the shop was closed up and still has never opened back up again. He literally robbed us of our money and closed up shop. Documents say there's a warranty but we can't even get ahold of the shop. We're from the bastrop area and relocated to houston so to trust a bastrop mechanic and get robbed here in houston by one too is very unfortunate. Looking into legal remedies because we definitely were scammed.

I popped into Harting Automotive as my tire pressure for all tires were low. The gentleman that was…read moreworking was very nice and helped me out immediately. Service was quick and he didn't charge me for adding air to my tires at all. Any other car needs I have I'll be sure to go here!

I just wanna say thank you Colby from Firestone, you saved my day on Super Bowl Sunday. I needed to…read moreswap out a battery and you guys took great care of the job. I was so overwhelmed with the difficulty of finding service at a last minute notice , I had been to several of your competitor's and unable to resolve the issue . I came to you and it didn't break my bank , and in 20 minutes I was on my way . Great job guys I will be back for my vehicle needs.

Got here for my appointment which was at 10am . Walked in at 945 and was told I would have to leave…read moremy car since someone was out ill . My appointment stated I would wait for car . Really wished someone would have taken the time to call me and let me know this !!! Now I have to come back on FRIDAY and hoping I can get the work done that I have already paid for !!!

I started going here after some terrible experiences with my mechanic of several years, and E1 has…read moreconsistently been great to work with. I decided to give them a shot after such an incredible experience getting my windows tinted at their other shop. I am car illiterate and they're super patient with me. They've caught and thoroughly explained improper past fixes and what kinds of issues I have. They are proactive in communication, are friendly, and the ability to get an uber ride to and from the shop on their dime is incredible. They've also given me a loaner to use when they've had my car for extended periods. My last shop (European Service Center ) felt like I was picking up a part time job just to get any communication and my car would sometimes be there days on end without getting worked on. I feel like E1 is super respectful of my time, cares about my business, is very professional, and keeps me informed without me asking- it's so refreshing and appreciated. They are not the cheapest but also not wildly expensive either; their pricing is on par with my last shop and things are actually done right. I recognize that things don't always go perfectly and care a lot about how a company reacts to makes things right. I had a slight issue with my struts repair after about 9 months after the fix and they stood behind their work no problem and fixed it promptly (they have a 3 year warranty on work done). Just a great business.

Super impressed with the service and speed. Probably a bit pricier than others but worth it. I halo…read moretu of work was good (so far! ) and the experience felt honest.