Can't believe I'm making a review for an oil change but honestly they were so courteous and it was…read morehonestly such an amazing 6-star customer service experience while being super quick. They communicated to me on everything they were doing and to each other while taking care of my car. The place is kind of hidden away but it's worth it once you actually go through the interactions with them once you find it.

Excellent customer service excellent pricing and excellent time. Do not waste your time money…read moreanywhere else! Not only did they give me a beautiful calendar, but they also support police and fire fighters! Way to go guys thank you for being awesome and doing such an excellent job!

Business owner is snarky and only seems to care about people's cars if you're paying them…read more If this is how they respond to "Please don't leave your ads on people's property" then I can't imagine how they would respond to complaints from their customers. Take your car elsewhere since he seems to be more concerned with clapping back than actually resolve issues.

From the owner: 24 Hr Mobile Mechanics And Roadside Assistance Here To Help! Rain Sleet Or Snow Addison Affordable…read moreAutomotive Coming For Sho! We Really Appreciate Your Business And Ready To Serve You!!

Danny is an amazing person!! I cannot really describe how amazingly generous and kind Danny is! As…read morea young woman, it's hard to find a mechanic who you can trust and feel will look after your best interest/ car, but once I ran into Danny three years ago- I didn't think I could love another mechanic as much as I adore Danny!!! I worked next door and came in for a oil change and helped me with other things he noticed on my car. That was three years ago, upon moving back to Houston- he is the first mechanic I went to, and he remembered my face within minutes! I feel so comfortable with Danny, he's like family!

I literally just talk to someone at this mechanic shop. The prices I was told was highly inflated…read morecompared to others. All I needed a a timing belt replacement and water pump. I talked with the technician over phone, and he told me it'll about $800 to replace my timing belt and water pump kit on my Honda. To save money, I told him that I bought all of my parts he then told me that he couldn't do it. I would've saved myself 400 and something dollars. I spent only $178 for my complete kit on my car including the cylinders and he was trying to charge me 360+ in parts, and whatever the tax may be bringing the total to $800!! I do not recommend this business at all, run like hell!

If you look on Google, this place is highly rated. It definitely deserves it's high rating. I took…read moremy wife's Camry to two different places to fix a rattle in the front left, and they both made unnecessary repairs. As soon as I took it to RMI, he told us with confidence exactly what the problem was and how much it would cost to fix it. He did the work in just a couple of hours, and it is fixed 100%!!! Knowledgeable, honest, and friendly! Trust that you're in good hands here.

From the owner: RMI is here to serve the Greater NW Harris county area. As your Auto Repair facility we provide…read moreservices from but not limited to general maintenance, engine and transmission replacement and so much more. We operate at the highest level of integrity and experience that is back up with 20 years in the business. RMI is "Your One stop shop"

faster, cheaper and more professional than take five. Highly recommend this spot for your oil…read morechanges.

The place was quick and easy, told me how to reset the oil life on my impala without doing it w the…read morebutton. Also cheaper than take 5.

I've come here a few times for quick, standard oil changes. Never had any issues at all. The guys…read moreare nice & when they say Take 5, they mean it!! LOL Even on a busy Saturday morning I went & was out of there in no time. The wait wasn't terrible even though all the bays were full & had a car or 2 in front. It was a bit warm one day & I was offered a bottled water. Can't be mad at that. What I like about this place is they show you oil level, filter, etc. The price is fair & they tend to have some kind of special running. I think they even have an ongoing Veteran's discount. If you're in a rush, check 'em out. Yelp on my friends!

Happy Juneteenth everyone! It's 06/19/2026 & I Desperately needed an oil change ASAP & googled for…read morefull synthetic coupons nearby in my area. This company offered a 50 percent off any oil change & texted me the coupon. I get there and one of the Managers inform me that the 50 percent only apply a to synthetic blend.Then like most shops, they informed me of other things that they claimed I needed like engine filter, full coolant flush & refill plus the fact that our vehicle ( 2022 Mitsubishi Outlander SE) with over 100,000 miles required their $104.00 full synthetic oil change.... They were trying to up-sell different packages but I ended up just getting the oil change & fuel system cleaner. I could tell that the service rep was pissed that I didn't get more things done despite me mentioning that I was searching for comparison oil change deals.He seemed offended & got a bit loud after my eldest daughter spoke to him on speaker phone from my cell & asked why he was trying to up-sell me??? The initial ( manager/tech) named Donovan remained professional but he was definitely giving off a tense/negative vibe & it's stressful because they have you pull in & pop the hood & basically I felt pressured to get the expensive oil change despite only stopping by to get a quote of how much it would be with the coupon? Oh they offer you a complimentary bottle water, it's a gimmick for sure! I feel like this company coupon offers are BAIT & Switch & misleading! The employees remind me of car salesman...say anything to seal the deal & try to get customers to spend extra money! The guy showed me the dipstick but the oil looked kinda dark, I mentioned it and he claim it was residual from the old oil or whatever...dude definitely had major attitude & a hostile vibe. They had the nerve to have a sign that says honk your horn when you leave if you had good service ( rolling my eyes) because nobody honked their horn including other customers who left before me. I just left there feeling uneasy as if I got scammed & a feeling of distrust! Honestly not sure if they really added new oil or not????! I really regret stopping here first, should have went by one of the other businesses that Google suggested.

Been to this store several times and always had good service. Beyond that, each and every person…read moreI've dealt with was respectful and I appreciate that. Hard working group in the heat of Houston.

I've been coming to this location for years & can say service is consistent, I've had no issues &…read moreI'm actually getting what I'm paying for. Like it or not, we know when it comes to car maintenance, it's assumed women don't know much & can be taken advantage of. I'm a lil different. I love cars & know a thing or 2. Not an expert but know when I'm being bs'd. Can honestly say I've not been messed around by the crew here. Of course, they've gotta do their job & try to sell a lil extra service, but it's never been like do it or your car will blow up. No pressure at all. Wait time is never been too bad, even as I sit here in a Saturday morning. If you're near by & want a chill oil change stop by this location. Yelp on my friends!

The best result of a bad car breakdown!! And a huge thanks to Harting Automotive and Lupi the…read moremanager of Napa Auto Parts of Houston Texas. Thanks to Jack the owner who was a huge help and a great guy. And Thanks also to John the service manager and his mechanic Alfonso. What a professional team. They helped me out big time and got me in and out in 3 hours. As a profession pilot car driver, time is money and these folks were there for me beyond expectations. They were friendly and supportive during a stressful situation that at most other locations would have taken days and required an overnight or two in a hotel with the loss of my upcoming run that I was headed to 900 miles away. What a great group of professionals who got me fixed up and on my way even staying after hours. And it didn't cost me an arm and a leg. It was so good to be in the care of such good people! It ment a lot being far from home and out there hustling to make a living. This could have cost me a small fortune in accommodation costs and lost income alone. They really had my back. John took the time to work with and communicate with my wife back in PA about getting receipts from her to verify my Napa Warranty. He went above and beyond to work with her on the phone and via email. Thanks guys!! If you are looking for a professional team with quality workmanship and friendly service in Houston, this is the place!! Ash and Celeine Easdon-Smith. Oz's Homestay.

Came in to get a transmission leak fixed, was told it was an axle leak not transmission so he…read moredidn't fix the transmission leak. Mechanic "fixed" the axle leak however it is not fixed. Went back to address the situation due to warranty and the shop was closed up and still has never opened back up again. He literally robbed us of our money and closed up shop. Documents say there's a warranty but we can't even get ahold of the shop. We're from the bastrop area and relocated to houston so to trust a bastrop mechanic and get robbed here in houston by one too is very unfortunate. Looking into legal remedies because we definitely were scammed.

My husband and I are here from California. We needed immediate services such as new tires, oil…read morechange and inspection. George and his team at this location were very wonderful and welcoming. As we waited I was able to use their complementary Wi-Fi Which made the wait go by fast. I highly recommend this location.

I just wanna say thank you Colby from Firestone, you saved my day on Super Bowl Sunday. I needed to…read moreswap out a battery and you guys took great care of the job. I was so overwhelmed with the difficulty of finding service at a last minute notice , I had been to several of your competitor's and unable to resolve the issue . I came to you and it didn't break my bank , and in 20 minutes I was on my way . Great job guys I will be back for my vehicle needs.

Excellent customer service, price, very knowledgeable and were able to resolve the sensor problem…read more It was a 45 min drive but totally worth the effort. They have my trust and business. Thanks

I started going here after some terrible experiences with my mechanic of several years, and E1 has…read moreconsistently been great to work with. I decided to give them a shot after such an incredible experience getting my windows tinted at their other shop. I am car illiterate and they're super patient with me. They've caught and thoroughly explained improper past fixes and what kinds of issues I have. They are proactive in communication, are friendly, and the ability to get an uber ride to and from the shop on their dime is incredible. They've also given me a loaner to use when they've had my car for extended periods. My last shop (European Service Center ) felt like I was picking up a part time job just to get any communication and my car would sometimes be there days on end without getting worked on. I feel like E1 is super respectful of my time, cares about my business, is very professional, and keeps me informed without me asking- it's so refreshing and appreciated. They are not the cheapest but also not wildly expensive either; their pricing is on par with my last shop and things are actually done right. I recognize that things don't always go perfectly and care a lot about how a company reacts to makes things right. I had a slight issue with my struts repair after about 9 months after the fix and they stood behind their work no problem and fixed it promptly (they have a 3 year warranty on work done). Just a great business.