I've been coming to this location for years & can say service is consistent, I've had no issues & I'm actually getting what I'm paying for. Like it or not, we know when it comes to car maintenance, it's assumed women don't know much & can be taken advantage of. I'm a lil different. I love cars & know a thing or 2. Not an expert but know when I'm being bs'd. Can honestly say I've not been messed around by the crew here. Of course, they've gotta do their job & try to sell a lil extra service, but it's never been like do it or your car will blow up. No pressure at all. Wait time is never been too bad, even as I sit here in a Saturday morning. If you're near by & want a chill oil change stop by this location. Yelp on my friends! read more

Jiffy Lube - Waiting area - Oil Change Stations Near Me - Houston, Texas

Got an oil change at 6330 West Rd location and noticed oil leak on my driveway. Checked under neath the car and found oil is leaking at the oil filter. Oil filter was loose. I was able to tighten with my bare hands. This let me know, technician did not even properly tighten the oil filter. Jiffy Lube please properly trained your technicians to do a better job at oil change. read more

I've posted on the main Jiffy Lube site and the franchise site because I want to make sure Jiffy Lube knows what a great team they have at the 6330 West Road location. They were fast, thorough, polite and let me know what I might want to get replaced with my oil change without being pushy. I specifically want to recognize Tommy for going above and beyond. As I was leaving, he asked if there was anything else they could do to make it a 5 star experience and they definitely get 5 stars! read more

Very friendly staff (Tommy) and management (Mwey). I came here for an inspection on my Tahoe. They changed my oil instead first by accident. They apologized for their mistake and comped the oil change. I still needed new windshield wiper blades and my inspection so I got it all through Jifft Lube. I definitely recommend them for their customer service and service friendly attitude. No one is perfect and being in the service business isn't easy but they all had friendly smiles the entire time I was there. read more

My new to go place the staff was very nice and helpful When I first pulled up a very nice woman greeted me and then a gentleman named Jammal helped me with my oil change service read more

I have been coming to this location for about 10 years had all my cars oil changes here. Really love the service coupons can come more frequently or be better, and the crew changes a lot would like to see familiar faces more often but those aren't deal breakers for me. Love the service love jiffy's.! read more

Took my car here for an oil change. They broke one screw on the skid plate and didn't put two other screws back. Never told me about it. I found out when I took my car to another place for an oil change. Now I have to take the care to a full service repair. What a rip-off! Don't go here. read more

Wish there was a no stars option! Never ever ever had a problem with my car! I go for a oil change and my car starts leaking oil a few weeks after! I go in to tell them they said it would be about 150 to fix! Next day another guy tells me he didn't know what that guy was talking about and said it would be around 300 hundred! Today get a call and tell me it will be about 500! These are some pieces of shit here! Do not ever come here and especially not to this location! read more

I have always been impressed with this location. The service is always very friendly and very quick. The technicians always walk inside the store and point out the fresh coffee and the TV waiting area and always bring me out to the vehicle to discuss air filters and any other recommended work. I've been there several times now and always leave satisfied. BOTTOM LINE: Everything I would expect from a quick service oil change place. read more

Jiffy Lube - Lobby - Oil Change Stations Near Me - Houston, Texas

Excellent Customer Service! The manager and his team are great they answer all questions and concerns, Never going anywhere else. Thanks guys!! read more

Very bad service told us the price for a oil change I ask what if I provided everything they said 20.99 I told them Il be back came back there whole service change they took forever Was rude read more

Usually pretty quick service, nice employees. Curtis the manager seems like a nice man always very helpful. I always come here for oil changes. read more

Bad customer service in the way of employees talking down to each other along with cussing, not vacuuming customers vehicles, not cleaning the windows. One customer came back discovering there oil cap was missing. I drive a company vehicle and dont have to pay out of pocket however, had to ask them to do the windows and vacuum. In addition had to watch them to insure everything was complete and safe before I left. I have been here many times before through the years but this new manager and crew need to be changed out. read more

They are not able to do a tire rotation on a standard F150... they said it was too big. The service is pretty quick though other than that.

Gotten my oil change several times here, and this place certainly never disappoints. Customer service is always good. I'm always in and out. Today when I came in, Jermaine made sure everything was taken care of. He explained what was recommended for today and next times visit. Well updated. & from the first time I've been there I have never opened my own door. Never have experience that at any place of service. Will for sure keep coming to this location. Thanks JERMAINE! read more

I've had multiple visits here and I always get polite and attentive services. Top notch! Thanks gentlemen!

Excellent Experience - I have been to numerous Jiffy Lubes in Houston and this by far is the best location. Andrew the manager runs a very efficient Jiffy Lube. Andrew was extremely courteous & knowledgeable. read more

I just left from here upset. They took about an hour and a half to even get my car in for an oil change. All the crew members were just talking about one vehicle for about 20 minutes which was ridiculous! Then to top it off another car had just gotten there and they were already getting it in to do their oil change and mine was still there just waiting. My boyfriend went out to ask what was going on and this rude nasty lady or man not sure really but was just rude saying that they were not doing service to the car that just pulled in they were just taking information down. The wait was honestly ridiculous and all the employees there just looked like they did not want to be there. Word of advice if you do not like working at your current job please find another that will make you happy because that negative energy can be easily transmitted. Never again will I return. read more

I honestly appreciate Jermaine for taking care of me. It was close to the time for closing and he still welcomed me in to do a much needed oil change. His updating skills were on point as well, he made sure to inform me about what I needed done when my vehicle reaches a certain mileage. I am a woman so I don't know too much about cars, but he informed me on a lot of things. THANKS JERMAINE! -Amari read more

Came In last minute, after closing time, and they still took my car in for an oil change, the people here didn't give me no attitude or show any attitude, they even gave me a lil discount, I'll be coming back to this location in the near future read more

This is the best jiffy lube I've been to, courteous staff, professional and somewhat quick (depends how many cars are in front of you) they do an amazing job. Would definitely recommend. read more

Best customer service i have ever experienced with an oil change. Polite, courteous, as well as very professional. Did not take as long as i thought it would. There were two cars in front of me but i was in and out. Awesome job! I will definitely be coming here from now on. read more

Needed to get the air in my tires adjusted. The man who helped me was super helpful & took care of my tires at no charge.thanks

Went in for an oil change and even though there was a small wait service was great! They took the time to explain everything and even will take you out to the car to show you signs of concerns, they make professional recommendations on how to fix and explain the price it will be to get it fixed. Overall great visit / will possibly be going back. read more

My first time to this location and I will definitely be back. All the men working were so nice and helpful and extremely polite. I was honestly blown away by how they made an oil change visit so pleasant. I didn't have to open one door during my visit. Such gentlemen. Great customer service. read more

I was very impressed with the customer service at Jiffy Lube on West Road. Jermaine showed me where to park and everything I needed to know about the waiting area to be comfortable. When I used to drive by, this business hardly had any customers. Not anymore. The service is excellent. I had people in front of me but my vehicle was ready very quickly thanks to Brandon. My first visit and very glad I stopped. read more

Very professional and excellent service! They discussed each service needed and even provided a list for upcoming maintenance. They even cleaned my windows and vacuumed the floorboards. In the waiting room they also made sure there was fresh coffee available. I will definitely return to this location for future maintenance. read more

I have been to this location twice for the basic oil change and the customer service is consistently exceptional. They show me where to pull my car as soon as I drive into the parking lot so there's no confusion. Then they show me to the waiting room which is very clean. Although I'm not waiting long before they call me out to my car where they go though all the checks they're doing on my car with me. They tell me I might be interested in changing my air filter and show it to me but with a quick "no thank you" they move on with no pressure sales! They then promptly finish the oil change and I pay with my Groupon with no problems. From start to finish they are professional and polite! read more

even though i live 35-40 mins away this is the only jiffy lube i trust with my car. i don't think there's more to say.

I like that they weren't pretentious and condescending to me for being a girl. I have some experience with cars (not lots) so I know a good amount. Wait time was good as well. read more

Very profecional service!! Very polite and attentative!!! Fast and excellent!!!

Beware of this location !!!! Items will probably 'walk out' of your car. I took my car there and the mechanic "forgot" to put my engine cover back on the car. I took off. No check engine lights, no noises. Car ran fine. Two weeks later I open my hood and the engine cover is not there. I go back. They look at me like I am speaking Chinese. The "manager" did not believe me and looked up my history, 1.5 yrs EARLIER in California, to verify that I was not lying. He said that he would call me back in 3 days, of course the piece never did. Corporate was just as useless, like a deaf lifeguard. These clowns have ignored me for over a month. RUN AWAY FROM THIS LOCATION. They'd probably steal dirty diapers if you don't pay attention. Jiffy Lube has lost a lifelong customer. read more

I would NEVER I REPEAT NEVER get service here!...they put the wrong engine oil in my truck which cause it to mess up with hours from leaving!...I have been in contact with corporate but they ARE NO HELP!...please don't waste your time and money here read more

My son took my vehicle in for an inspection. Needed a new bulb which I was ok with but they gave him the bulb claiming they tried to take the light off and couldn't. He gets home and the bulb was the wrong size which they charged $9.99 (so over charged) for and then when we looked at the light it was chipped. My light was not chipped prior to him bringing my vehicle in. The mechanic could have been descent enough to let him know he chipped the light trying to get it off instead of saying he didn't want to break it which he did. read more

I have been to this location several times and I always have a great experience. All employees are very friendly and polite. I have had quite a few bad experiences in the past with auto repair shoppes that try to take advantage of people. It is very obvious and I really appreciate that this location has their customer's best intentions in mind. read more