The four out of five stars is just simply because of the cost. The attendant of course has nothing to do with that. Went in for a quick oil change. It is quick in that you stay in the car, which is nice and convenient. I had a coupon which helped. It was expensive, but I guess most things are expensive these days. The attendant welcomed with a bottle of cold water and was very polite. read more

The district Manager Andrew Sullivan never calls if we have a complaint. This location overcharged us and didnt even check the air. We had to spend additional for air. Even if we call corporate office or the location, they do not know what to do. They say Andrew Sullivan , the Manager , will get back to us. It seems like Andrew Sullivan is underpaid to attend to customer issues. read more

I have been calling and emailing Take 5 for over a month regarding a question from service on May 16. They have told me over and over that the District Manager will call and he never does. I have also been told the issue has been escalated. It is clear this company just gives you the run around until you give up trying. It is really disappointing that they are not concerned with their customers and will not respond to requests. I have been patient and kind despite 20 plus calls and several emails. I wrote a review and they responded with a number to call. I called and waited 38 minutes before hanging up. Please don't waste your time with this business. Their management team, or the District Manager for the Dublin and Grandview area, can't be bothered to make a five minute call. I was told he was on vacation recently. Vacation from what? read more

still on word from this company about reimbursement for the mistake they made while changing my oil and the repair I had to pay for to correct their error. I predict a bot will respond to my complaint with a phone number to contact the store manager. the store manager will say they can't do anything without management approval. I've written to the president of take 5 via linkedin. no response. they don't care about you. don't do business with them. complaints have been lodged with the BBB and Ohio State Attorney General. read more

First off, very unprofessional. Everyone seems to not take their job serious here, Went in to get oil changed here for the first time, they forgot to screw my access panel back or just chose not to. It wasn't until I drove off that I noticed there was a horrible noise which was my access panel just scraping on the concrete. Had to drive back very carefully, when I arrived there was no apology whatsoever and the gentleman said he would take a picture for me to make sure everything was good. No picture was taken no nothing.... terrible place do not recommend. read more

First off the gentleman came out to greet me handed me a water noticed I had a passenger gave me snacks for him which was great I don't come out this way often but I knew they did a good job but had to be reminded. In and out tops maybe 15 mins I'm shocked this place isn't busy due to the amazing service I received but if they get people in and out in ten mins I wouldn't expect to see a line. Very happy showed me all the oil lines and went over the receipt checked all the filters and I was on my way thank you so much for not making me get out and find a shuttle home because it was gonna take four hours for this type of service read more

Take 5 Oil Change - Prices of what they offer - Oil Change Stations Near Me - Dublin, Ohio

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Bad customer service! Will never go back to them. They didn't like my vehicle because of the height and acted like they were mad because I came to them for my oil change. Never again! read more

If zero stars were an option they may not even deserve that. Pulled into a bay for my "10 minute" (yes I know that is just marketing) oil change only to sit there for 40 minutes while the staff chit chatted with other customers. Finally told them to guide me out of the bay because I had to be somewhere else only for one employee to give me attitude. Do not go to this location ever. They don't have the staff or the know how to provide good customer service or operate a business. read more

Take 5 offers fast, friendly, professional service at a reasonable price. I've taken my car here several times and I've always had a pleasant experience. The staff is knowledgeable and proficient. Generally I'm in and out within 20 minutes every visit. read more

Maybe it's just my luck but I seem to get the Manager, Elissa, as my cashier every-time I come through. Either way she's been wonderful to work with when getting my car serviced. Seems to run a tight ship and I never have any issues related to the service they provide. Even when the line is long I'm generally in and out in a reasonable time. The water bottle is on point. And like I said Elissa is a pleasure to work with. Keep it up Take 5! read more

I've been here twice and each time all of the techs were friendly and informative. I didn't feel they tried to push/persuade me to get services done that were not needed. Each visit all techs explained services done and or needed in laments terms. They were also efficient. I will always get my car serviced here when I need an oil change. read more

I can't say enough nice things! The guys they have working here are quick, kind and knowledgeable. They go above and beyond for their customers. I had Drew, Andy & Kris today and all three were wonderful! Not pushy and they get the job done correctly! Will continue to recommend them and get my oil changed here! :) read more

This place is not honest. I watched that they put in 7 quart containers of oil, but they charged me 2.5 quarts extra oil for a total of 7.5 quarts. They insisted that they have to go by their print-out. That means I paid for oil that I did not get. My owner manual showed 7.2 quart capacity. Would anyone put more oil than shown in the specification? read more

I got a oil change everybody was extremely nice I would highly recommend this place in and out quick!

If I could give this location Zero stars I would after goin to location for almost a year they lost my motor cover and broke a pc off my transmission the manager was very rude and hung up on me after saying he would put in a claim while telling me have a nice day and hanging up on me to not even taking my information I've had my vehicle for 2 years nobody has been up under my hood but then... He is very unprofessional and he talked to me so crazy as a women I was scared to go around to the location they told me the pc been broke and been just laying around under my hood then fell out when they did my oil change the manager needs fired they have a revolving door there is always need people working there so some of them don't know what there doin I've seen the manager yell at people for doin the wrong things to people cars becareful read more

This place is truly amazing you can drive-in and they will change your oil they will take care of your filters theyll also top up all your vehicles fluids. read more

Take 5 Oil Change - Oil Change Stations Near Me - Dublin, Ohio

This place is absolutely perfect! Quick service! But most importantly the customer service is on point! I've been there twice now, and it's a wonderful experience! Super friendly, caring, attentive group of technicians. They take care of me and my family - even giving my kids Capri-sun drinks and fruit snacks! It's a breath of fresh air to find a place such as this in a time where quality service is hard to find. read more

Went in this morning at like 11:00, no wait. My service was done by Eric and Jesse. They were super quick, Eric was friendly and informative! I had my two small kids with me in the car and it was so quick neither of them threw a fit about sitting in the car not moving for a hot minute. read more

I wanted to get my oil changed and it was 6:45 pm and they turned me down to get an oil change. There were two cars in left in front of me. I think they should take the last car at said closing time. read more

What an amazing experience getting our oil changed today! Team consisted of only ladies which was great and they were so efficient, explained everything and we were in and out in literally 15 minutes. The bottles of water are a nice touch, too. Would definitely come back here next time read more

Really friendly and fun staff! The three that helped me today were very informative and quick! I didnt feel pressured into purchasing anything else which I feel like normally happens when I go to get just an oil change. They explained the different oil options, benefits, and pricing. It was good quality and again, very quick! You don't even have to get out of your car which is nice when you have a list of errands to do! read more

Avoid this location !! Went Saturday 24th for a basic oil change.. very high pressure to ' up-sell' .. I told them at least 3 times, basic oil change is fine. Jessica told deonte to make a note of that ( absolutely unnecessary & not done, just a selling tactic) . Deonte opened my door to check mfg recommendations for air pressure ( standard procedure). After the service was 'completed' .. they claimed anyway.. I noticed only air pressure on driver side attended to, so I asked for the air pressure to be checked. Deonte said it was..& luckily.. I overheard him tell Jessica that he filled it to 36 psi. And Jessica nodded ' approval'. I couldn't believe it!!!I went to a nearby service station & the technician indeed said tires on driver side inflated to 36psi, passenger side, the mfg standard 31-32 psi. I immediately went back to the store, asking for the manager. 2 men said it was Jessica. I told her .. she knew & she was told by Deonte tires overinflated to 36 psi & she did nothing, said nothing!! I asked for her supervisor info she said she can't give it out &! to go online & look for corporate number. I called, left a message & waiting to hear back. Beware!! Listen to your technicians talking to each other.. absolutely a potential dangerous overinflation of 2 tires on the vehicle.. beware & avoid this location!! They also tack on an additional $3.99 service fee that they don't disclose when you call & ask for a price quote. read more

5/11/21 i visited this location the moment i enter for a oil change Mr. Chris already had some attitude going on. Then he comments who the hell gets an oil change 8 oclock in the morning. The business is for oil change. I was one of your loyal customers who got a oil change done every month now you just lost that Thanks to your employee of the day Mr. Chris read more

Customer service was bad. They put a sticker in your car and send you email reminders to get your oil changed and then you go and they say you don't really need one until your car light comes on. I knew better and knew it was time- I took my business down the street. read more

I would offer a zero rating if possible. I went to get an oil change but wanted to charge me almost $50. I went on line an got a coupon for $25 . I take the coupon to the location and they said they no longer off basic oil change but they will honor the coupon. But it would cost me 38 dollars. This place is a rip off and i will never use them ever. I went across the street and meineke charged me $27. USE ANY PLACE BUT HERE. TOTAL RIP OFF. read more

These guys really care about me and my experience. I talked with Adam and Anthony, and they walked me through the whole process, left me alone when they were working, allowed me to stay in my car and got me back on the road quickly. They even gave me a bottle of water and reset my oil change indicator. Easy, quick, and comfortable. Great job, guys. I'll be back. read more

I advise you to NOT go to this place to get anything more than an oil change. Yes, this place was fast. Yes, I was greeted with a cold bottle of water and a smile. Though, the technician (Manager), Adam, told me my transmission fluid was low. When asked by how much, he replied, there was barely any fluid. I recently had my transmission fluid replaced in October, less than 6 months ago at the dealership. Either I was lied to, or the technician was not knowledgeable about checking transmission fluid, as the fluid is still rather new and does not have a strong contrast to the dip stick. My car's transmission fluid is perfect and this business is dishonest. I will not return to this business. read more

It is what I thought it was, a quick lube service station. Staff was nice, service was quick, prices were a little high but they don't push as hard on the up sell as other similar chains. They show you your filters as ask if you want to replace, don't push you or tell you it needs replacing. Nothing above and beyond expectations, but nothing very negative neither. Would use again read more

Not an efficient operation and very disappointing. The tech was nice. Got the bottled water, waited 10 minutes and still no service and had to leave. Will never go there again. Management needs to figure this out. Went down the street to Jiffy Lube and took less than 10 minutes. read more

The first time I went here, customer service was amazing! Every time since then has been beyond TERRIBLE! They have a complete different staff which has made this experience awful going there. I always get some very rude guy. Today as I'm parked to get my oil changed I'm motioned to come in, mind you my car is completely straight. The guy directing me starts yelling at me very aggressively to stop and reverse, I barely reverse a half centimeter and then he has me pull back up and then reverse AGAIN then cut my wheel but doesn't tell which direction then starts yelling at me again for cutting my wheel in the wrong direction. As I'm sitting in my car I can see I am COMPLETELY CROOKED! Once again as I mentioned my car was in complete alignment and straight until this guy had me start taking my car to the left! They're very lucky I didn't do damage to my car or to the hole they have you park over. Don't yell at customers if you want them to come back!! read more

I have been here several times for a reason. The staff is as friendly as it gets. They even went down the road to get the filter for my car since they didn't have it in stock. Instead of saying "we just don't have it" (which I would have been ok with) the gentleman went and got it for me very quickly and insisted it was no problem. I have recommended these guys/gals to several people and all of them have had the same experience. This is one of the few businesses that I can always count on. Whoever manages this location should be very proud of all of the employees here. read more

I am SO impressed with this place. I pulled up and right away, someone came up to my window, handed me a bottle of water, and asked what I was there for. There was no wait for an oil change! I pulled in and popped the hood and I kid you not, I was in and out in 5 minutes. I was amazed. The manager actually came out and introduced himself and asked how the service was and if there was anything they could have done better. The technicians were so friendly and did an awesome job with my car. I'll definitely be coming back. This place truly cares about their customers and it shows! read more

I have used this location for years. It used to be Faslube...since being sold to Take 5, I am not impressed with the shady business practices, and made my last visit there today. Not included in the advertised price was an oil filter. Really? Also, I was charged for an extra half quart of oil that my car doesn't require. When confronted, the employee stated that it was a corporate decision to not include the filter. Are you kidding me? When asked why I was being charged for extra oil, I was told that is what the computer told him. I will not return to this business in the future. read more