Great advice! I drove my flat tire 1.7 miles directly to the shop and Chad took great care of me…read more No long waits. Just god service at a fair price. I would come back again and tell my friends in Indy. Tom Brady

Always my Go-To place for anything car related. I wouldn't trust anyone else! This time it was a…read moredead battery that needed replaced - got me in quickly and the cost was very reasonable. My son now uses Best-One for his auto needs!

I tend to be a fan of the Valvoline Instant Oil Change chain. While I live in Lawrence, I've been…read morespending a lot of time on the west part of Central Indiana due to my father's being in hospice and his passing this week. On my way to his house to work on some pre-funeral things, I noticed the car was driving a bit weirdly. While it was a bit early for my oil change, my car is getting older and I've lately had to get my oil change earlier. Avon is right on the way. So, on the way home from a day of processing belongings and dealing with paperwork I opted to stop in for an oil change. I pulled in behind a car that was already in the bay. This is a two-bay center. To be honest, we were initially looking at a 4-star review. I wasn't initially greeted upon arrival and waited a few minutes. After the car in front was finished, I was motioned in. However, as my visit continued it began to improve quite a bit. I dealt with two employees - not sure of names - a young female (Trinity is on the receipt) and a male. Both were quite friendly and professional. I got the conventional oil change. I had a coupon. I also ended up getting the cabin air filter replaced and two tag lights. I didn't feel pressured. In fact, while a serpentine belt was recommended they didn't have a certified tech for that when I arrived. The visit took longer than usual. They were thorough and had difficulty putting the tag lights back as the bolts had rusted a bit. They also were attempting to reset my oil service light (receipt says this was complete; it wasn't. They couldn't actually figure it out as my 2012 Kia is rather unique. However, I was impressed with how much effort they put into it.). The level of service convinces me to up this to a 5-star review. Yes, there were minor issues. However, I feel these were overcome with quality service, fair pricing (including discounts), and a car that was running much better when I left than when I got there. Ultimately, I was pleased. While I do prefer to get a greeting when I arrive, once the service started everything was stellar and I'm sticking with a 5-star review.

I've been going to Valvoline for a while and have always had good experiences, but my last visit…read moreleft me disappointed. I drive a Kia Carnival and have always brought my own oil filters since I know they don't stock them. They've been doing my oil changes for the past year without an issue. When I went in on Monday around 5 PM, there was no one in the bay, but the person in charge told me they couldn't do the oil change because it was "too hard" and might take 30 minutes. I've never had a problem before, so this was surprising. Honestly, it came across as a lazy mindset rather than a real issue. Unfortunately, I won't be returning.

They are so dependable and conscientious. I know that I can always count on them to tell me the…read moretruth and do the best job for me. Anna is amazing in taking care of so much and we miss her Dad who was the "Best!"

Have taken two vehicles to advanced and had a great experience each time. If it wasn't quiet right…read morethey made sure it was before I left. Anna and Mike were great as well as Lady the office dog.

The customer service was the best ive ever had for an oil change. This is the first time i have…read moreever had a piece of candy and a water bottle given to me while i waited. Communication was clear and professional. Fully advise getting your oil changed here. Shoutout to Adam and Steven, they carried the team on this one.

Amazing services from them and less time waiting. Topped off with a bottle of cold water and a…read moreReese's

Great place. Excellent work. Prices really affordable. Fast work, great communication,read more

great place great price will be back. they replaced my engine really fast give great warrantyread more

I took my car into jiffy lube last week as I pulled up it was obvious they were getting ready to…read moreclose for the day. But being the professionals that they are they invited me in and treated me as if I was the first customer that day. It only were they professional but they explained everything to me took their time and showed me things that I wasn't aware of. Which put them past closing. They didn't have to dm do the extra things they did as far as explaining that I had been ripped off by the previous shop not jiffy lube but a dealer. The oil filter was a oil filter that had been put on 49,000 miles ago by jiffy lube. Showed me the serial number and explained that they are the only ones that Cary that type of filter and pulled up the serial number and showed me when it was installed. Heads up. Next time you get a oil change verify that they change the filter. They said even the oil didn't even appear to have been changed. I saw it I was like sludge. The car illy has 72,000 miles on it. I'm so glad I picked this jiffy lube. By Lowe's in Avon. The manager and all crew very nice and professional Thank you guys and young lady. The only thing I would have to save is for the oil I use it was a lil pricey. But for the info I got this go around it was worth it.

Adam and his team here are fantastic. The service is always great. Their people are always…read morefriendly. And I can always trust that they're going to do great work. If you want great service and someone who's going to remember your name, look no further.

Woke up bright & early to get here before the wait was too long. Chris, the manager, is so pleasant…read moreand professional. I was greeted with a smile at the crack of dawn! He explained the pricing to me along with the level of lube services. Oil change packages vary between $19 - $45. The pricing on tires are pretty good also, but the variety, in store, is slim. My technician asked me if I wanted to replace my filter (as an extra charge) before just putting it in there and making me pay for it. He also gave me an update when he was close to being done. They provide other services such as battery installation, tire rotation, bulb replacement, etc. Overall, I've had a great experience today and will definitely return! Oh, don't spend too much money shopping while you wait.

Great service! We stopped in to fix a flat tire knowing they only take reservations now. They got…read moreus right in. They patched our tire and we were on our way. The costumer service was great as well as the price. Thank you Avon Walmart/Auto department for taking care of us!

I brought my Ford there to get to get my engine checked up. I was told that it would cost less to…read morejust get a new engine into the car than to fix the coils that were melted and that it would take longer and that they would need to order everything. They insisted that they can fix the coils. Obviously that would cost more, but I just wanted the car to work. It turns out they broke one of the coils even more even when a Ford " specialist " came to check it out. The car was not fixed and it came back and didn't even worse condition than when I brought it in I've had the car for about a month. I road it around to get the engine running in the neighborhood my engine is completely ruined. Top of that I still had to pay full price for the service of something that I didn't even get fixed. Now I'm out of a car and out of 1,500 dollars. Don't let these people scam you

Scheduled an appointment at meineke to have transmission leak looked at. Used drop box, as…read moreinstructed by owner, to deposit my keys. Didn't hear anything from them for the next day and a half. When I called to inquire about my vehicle, I was told the owner had the day off and my car was missed. Asked why it wasn't checked out the second day when it was realized my car was missed, the owner stated there wasn't an open bay. I decided that was enough so I picked up my vehicle without it ever getting looked at. No communication and very disorganized.

Mitchell and his team saved my life in under an hour! I cannot recommend this location enough!read more

I am largely satisfied here. Service is generally friendly, but occasional mishaps and oversights…read morehave happened. Such as missing a light that was out, but since I saw that before I left, I got it replaced at no charge. Getting your vehicle vacuumed here is kind of a hit or miss. sometimes you get it and sometimes you don't. Guess I should start asking for it.