Got my oil change done in this location. It was a long wait due to many cars are trying to get…read moreserviced. The staff was nice and accommodating they made sure to get the all the cars in soon as they can. They have coupons for oil change, they can check your tires so as other services that you need. The price is not terrible, one thing I like about getting my car serviced here is I don't need to get out of the car and wait for hours.

My fiancé and I have visited this location many times without any issues, but our most recent…read moreexperience was terrible, and we won't be returning. We waited over 1.5 hours for an oil change after being told it would only take 30 minutes. Once we reached the bay, the technician drained the oil and then informed us they were out of oil filters. They had to get more from across the street, which caused an additional 30-40 minute delay on top of the supposed "15-minute" oil change. We paid full price, and while the technician did apologize, it would have been nice if they had checked if we had time to wait before starting the process. After our 2.5-hour oil change, my fiancé called the location to discuss our experience with the manager. He spoke with someone who is presumed to be the manager named, "AJ or DJ." The manager was extremely rude, interrupting and yelling at my fiancé while he was mid-sentence. What shocked us even more was when the manager laughed at him and blatantly ignored everything my fiancé said after explaining that people plan their day around estimated service times and that this delay caused him to miss most of his nephew's first birthday. He told him to call corporate to "complain" because they are owned by corporate. We weren't even complaining, just providing feedback from our experience, as we have done for both good and bad experiences. Most managers appreciate hearing both positive and negative feedback from customers, so they can improve their operations. This situation became LESS about the oil change and MORE about how the manager treated a customer. If he's treating customers this way, it makes us wonder how he treats and trains his employees. This is deeply disappointing because we know Valvoline doesn't stand for this in their business model, and we hope action is taken seriously. We've never encountered such poor treatment at any business and hope it doesn't happen to anyone else. Due to this experience, we will not be returning to this location and will take our business to a different Valvoline. Please do NOT support this location. 0/10 recommend.

This place is great! Thank you to Justin and his team for creating an easy and quick experience for…read moreme! They were able to change my oil and top off my coolant -- in under 15 minutes! The price was way lower than going to a dealership which is always a good thing. He also provided me with recommendations on things that may need to be done in the near future and offered to take care of them today. Great team and great service here! Kudos!

Fast accurate and attentive crew who are very knowledgeable and attentive to customers. Scott is…read moreundisputed JL belt holder for 6months for a reason. In/Out and Filter available. I always check my levels after car is running... when I stopped and jumped out. Scott (mgr) noticed and came to see if my miles were reset or another issue was problem. I said "no, I just double check oil when I have someone else change it". He understood, offered a rag, and we parted ways happy to see my level was spot on and fresh oil on dipstick. Car was vacuumed tires and fluids confirmed. Spot on for Sunday service. Thank you guys.

86th and Michigan Rd Location. WATCH THEM CLOSE!!!!!…read moreI went yesterday 9/17/24 for a FULL SYNTHETIC oil change and they gave me SYNTHETIC oil. And was charged for FULL SYNTHETIC . I've been 3 times prior and always watch videos on my phone with the belief that I was being taken care of by honest employees. Yesterday something in my gut told me "pay attention" and thank God I listened. When I let the two employees know that I seen them putting synthetic oil in my car and not full synthetic they both became very rude and hostile despite me approaching them thinking they made a simple mistake and could flush and re-do. The older guy excuse was and I quote "They sent us the wrong stickers and the one that says synthetic is the full synthetic". Despite them playing with my intelligence I remaind calm and the more calm I was the more rude and upset they became. I said "how did they send the wrong stickers ?(the stickers on the big square containers that hold the oil to the right of your car when in the bay). They did not send the wrong stickers because the stickers say what they are supposed to say.(lie #1) Then he says "We accidentally put the stickers in reverse on the containers. So the one that says synthetic is full- synthetic and vice versa"(lie #2). So I ask "If you know that the stickers are wrong (just entertaing their b.s even though I knew it was b.s) why haven't you fixed it?" I was then told "you chose to come here, we did not ask you to come here damnit" I asked "What does me choosing to come here have to do with you two cheating me? If I go across to McDonald's, I chose to go there. But me choosing to go there does not mean it's okay for them to charge me for items but put items tbat cost less in my bag and expect me to be okay with it". One of the guys says "Your receipt says full synthetic. What the hell is your problem" I say "First you need to relax with the attitude because I have not became loud with you two nor have I gotten a attitude. The receipt is going to say whatever you type into the computer. I'm far from unintelligent". At this point I was sick of the lying , aggressiveness and attitude all because they were caught. So I left. I will be contacting the BBB and speaking with DAVE the GM. I missed him today but will be speaking with him Monday. I refuse to let this go because how many people have these two done this to!!! Not to mention I watched him print my receipt and place it on the counter before they were done. When I confronted them the older employee balled up the receipt threw it away and printed out another he had the first one folded in half. I'm sure he was going to hand it to me hoping I wouldn't check the receipt which probably had synthetic on it and not full synthetic. The container closest to your hood when in bay says synthetic (the oil they used) the one closet to your trunk says full synthetic. I'm glad I got pics. I will NOT be letting this go and will 100% staying on top of this till this is made right and those two are put to a stop with screwing over people even if I have to get the news involved

Watch you wallets--thieves and cheats work here!!!…read more My son, who just got his driver's license, went & ordered the cheapest oil change with no extras, which is advertised as being $35. Imagine his surprise when they hit him up for $65?!? I called to ask and "Josh" explained that a 2011 Corolla requires the full synthetic (+$20) and, apparently, an upgraded filter (+$4.60) and he is not allowed to use a lower grade than what is required.... Amazingly, the Toyota dealership is unaware of this law & has been using the wrong oil all of these years. Do not support thieves & liars like these guys--go elsewhere.

I wanted to put this review out there for this Midas location (US31 in Greenwood). I visited 3 car…read morerepair locations. This was the first one that would take my truck in to look at the brakes. John and Joey took very good care of me. Explained everything that was needed, called to let me know about an additional repair that was needed and provided a very good estimate and ultimate price after all was finished. They also provided a ride home for me, when it was going to be a couple of hours before the work would be finished. Very happy that I found these guys and will be taking my vehicles to this location moving forward!

I didn't even get serviced. There were 2 people in line when I got there so I sat down and waited…read morepatiently and when they left the shop was completely empty. The guys were sitting at the desk and walking in and out and not a single person asked me what I needed or atleast said I would be with you in a moment. They were too busy talking about other random things and customers. Not sure if it was a race thing or a rude thing because I am a black female. Take your money elsewhere theres way better shops that would also charge you less because I have heard they overcharge. Gods rejection is my protection.

a year ago I have been taking my cars here for almost four…read moreyears. I love the service, the friendliness of the staff. Mark makes you feel like you are a friend and not just a customer. And they are definitely black people friendly. They treat everyone with respect and the love talking sports and of course cars but this is a great group of people.

I have had several Oil changes done here and the customer…read moreservice is excellent. I also have had other car service completed here as well such as tire replacement. Great prices and again great customer service.

For the work and the oil change and the coolant top up, I give them a five star, but for the fact…read morethat my gift card disappeared out of my visor when I had it right before I got my oil changed. I give them a zero. I called in and they said oh well what kind was it? Let me review the cameras and I'll call you back. They said it could've fell out on your floorboard like I didn't check that first not happy at all. It doesn't matter how much the card was worth it matters that you took it at all because now the trust for you is gone there's no trust for you anymore. I won't be back unless they fuss up and find it in the cameras.

John and the team at this location were not only helpful, thorough, and honest -- they were…read moreincredibly kind. Highly recommend and am grateful to have them in the neighborhood.

The service, quality of repairs and integrity make this business a valuable find. When I had a…read morewiring issue, they provided two options, one rather pricey and one much more thrifty and which addressed the issue just as effectively. Yes, I went with the cheaper option and have not had any further problems. I just wish they wouldn't have Fox News running at full blast in the office.

My wife's vehicle had the transfer case assembly unit go out. This is a very expensive fix and we…read morejust bought a new house so this came at the worst circumstance possible. Tom was extremely helpful in finding a realistic solution. Bandy's Auto gave me a reasonable timeline, rough estimate (depending on issues) and delivered more than I expected. Extremely trustworthy and honest. This is a business that offers a service that I can trust and highly recommend to friends and family. Thanks for the fix!

We had our catalytic converter and muffler replaced. Ralph's did good work for a good price. I only…read morewish he took appts as we had to drive from the northside early.

Ralph's recently replaced the front brake pads on my car and replaced a noisy front wheel bearing…read morefor about half what other shops quoted for just replacing the wheel bearing. My family has been using Ralph's for years and are extremely happy with their work and their friendly service.