Car owners beware!!! I took my car here to wash on a weekend and while I was washing, I realized…read morethat there were over a dozen NAILS on the ground in the car washing station UNDER AND AROUND MY CAR! I finished washing as usual and prayed and hoped that none of the nails got into my tires... 3 weeks later, I had routine maintenance for 25k on my car and the dealership called me at work to tell me that THERE WAS A NAIL IN MY TIRE and that the location of it made it irreparable, and given that my tires were 2 years old at that point, I wasn't able to just replace one tire; I had to replace ALL 4 TIRES for a total of $1200. I guess I even had to count myself lucky that with my daily commute on the freeway to and from work, I didn't experience a blowout or car accident! I tried contacting the owner of this car wash to tell him about what happened. I didn't even request him to cover part of the cost of the damage, nor did I threaten him in any way. I simply wanted to make him aware of what happened. However, no response after over 2 months, and this is why I'm writing this review. I understand that someone other than the owner was the person who dumped all those nails on the ground, BUT I expected at least a text back from the owner saying sorry or that he went and fixed the issue at the car wash by inspecting the facility more often. Still nothing back from him, and I am now terrified to bring my car back to Timpview Car Wash. It's really too bad, because I really liked the concept of hand-washing my car; I don't like automated car washes due to the scratches they put on my last car.

Mikkel the owner is an overall great person. This car wash never misses. My truck one time was…read moremisaligned with the automatic wash and it didn't work properly. I thought i was out my money, Mikkel reached out and covered the next wash on his behalf. Great wash and customer service.

Was really excited for a free car wash and was considering getting a membership as it's at a very…read moreconvenient location. However when pulling up and waiting in the cash/credit lane one of the employees were in mid conversation with someone in the car at the start of the lane, the barrier raised but they did not move. The conversation kept going on for a rather long time and due to the body language it did not seem like a professional or business related conversation. The employee looked back and saw me and the extending line multiple times but did not stop his conversation. When finally they did move I found the employee, (Dylan or David, his name started with a D for sure) I found he was a manager. When I asked if there was any reason that took so long, thinking there was a complication or a business related question he sharply told me "We were having a conversation" in a rather rude voice. He was very sharp and clearly upset with me just being there so I didn't say anything out of being so put off and uncomfortable by this interaction. If this was a new employee or an exhausted teenager's first job I would have understood the attitude via lack of experience. But I would have never expected this behavior from a manager. Everything else was fine, my car still has debris on it, my windshield is still dirty, the vacuum couldn't get all of the dirt, and there was no clear area to report the rude behavior, and the expected time to use the vacuums was 10 minutes which felt incredibly too short. Im tired and frustrated and do not think I will be returning anytime soon.

I'm from our of town and didn't know what to expect here. The car was was quick, high quality and…read morereasonably priced. The best part was in the vacuum bay they had nice clean towels, Windex and cleaner spray along with air hoses. I got all the road grime off my car and ready to go again!

This was my 4th car wash I've been to here in Provo. After going to 3 other car washes, it became…read moreclear to me that the only to get that clean spotless shine I get when washing my car myself would be of course to just do it myself. As a full-time college student with a full-time job, I frankly just don't have the time to wash my own car anymore. When I saw that there was a car wash with rain repellent and ceramic coating, I decided to give it a try! Although the car wash missed a few spots (which only became apparent when it fully dried), especially on my glass, it really looked so much better! Like I had done it myself! I'm hoping that going more frequently will eventually reach all the spots and keep it cleaner in the meantime!

Went to the carwash today around 2:30 pm which right of the back a young employee got angry that we…read moredid not take a membership and did the one time cleaning. He kept pushing the membership over and over after each time we said no each time. He treated us poorly. We paid for the wash but did a poor job washing the car as well. I do not recommend this location

**Edit to original review (done on 9/26/23)** I had…read moreoriginally given a 1-star review based on my experience at this specific location, and this edit isn't in response to the comment left on my review. After I had spoken again with customer service over the phone, I was contacted a couple of hours after that conversation by Brian, the regional manager. I was honestly very pleased with the conversation we had; I felt my concerns were heard, questions were answered that needed to be, and issues were resolved. I'm very impressed by the lengths that were taken to speak with me and to come to a consensus that worked for both parties. I decided to change my rating based on this really admirable customer service; thanks, Quick Quack! *Original Review* If I could, I would give this location 0 stars. Very disappointed in this wash, and how they've decided to handle an incident that was not my fault. Ended up in a four-car pile-up because the wash malfunctioned and pushed my car backwards into the car behind me at the end of the tunnel. I was never contacted by the wash to try to resolve the issue, they instead handed out the number of my brother (who runs our shared account) and told other customers that we needed to deal with it. I had to call their online customer service to finally be told I needed to file an incident report. When I finally got hold of the managers at this location, they tried to tell me I was in reverse the whole time; but they were mistaking my automatic drive lights for reverse lights. There was also not a single time (on their cameras or the video call that I was on during the wash) that my car rolled back on its own besides when the malfunctioning wash pushed me backward at the end of the tunnel. They also tried to tell me that my car put itself into reverse since I told them I didn't have it in reverse... automatic transmission cars don't just put themselves into reverse. I went in to review the footage myself, and it was clear to me and my brother (who went with me) that I wasn't in reverse. Any movement that happened with my tires was caused by the rollers and the wash. I was told by the location manager that what I saw in the video was a 'matter of perspective'. I was continuously gaslit by both managers, both of them telling me my car was doing things that it is physically incapable of doing (shifting into reverse on its own, the reverse lights were on even though the car wasn't in reverse...). I was also treated very poorly by both managers; I was also told by one of the managers that I wasn't allowed to record anything for insurance purposes, even though there is a law here in Utah that allows me to do that...? The location manager (who we spoke with over the phone) was especially aggressive during the entire conversation we had with her. She continuously interrupted me and wouldn't allow me to speak, until I had to tell her I didn't appreciate how she was speaking with me. After I told her that, she told her manager on duty to tell my brother and me to leave, and we'd have to get the police involved if we wanted to have any other discussions. I'm very disappointed that this business is incapable of taking responsibility for an incident that was clearly their fault; I didn't break any of the rules the wash has in place (didn't put my foot on the brake, didn't touch the wheel, did NOT go into reverse), and yet I'm being blamed for a 4 car pileup that wasn't my fault in the slightest. I've always been impressed with the customer service at Quick Quack, but because of this awful experience, I will no longer be taking my business to any of their washes. I've never been spoken to the way that I was by both of the managers at this location; it was honestly rather disgusting behavior, and I hope that the company will hire better managers in the future, and will work to make sure their washes don't malfunction in this way again. (Also, I was told that there is a company policy where the employees have to place 3 rollers in between each car to avoid collisions like this... While I was waiting to speak to a manager I watched an employee only put 1 roller in between two cars. So...)

I had issues with my broken mirror they said they won't cover it because it's too old I just had to…read moremarry replaced less than 5 years ago with a reptile house thanks very much I'll never do quick quack again goodbye

The guy working the counter was fantastic. I've been coming here for years and have had good…read moreexperiences. Today was exceptional. At 630 pm on Saturday May 13th. The cashier was kind and helpful. Even when it got busy he asked if I'd wait and then he helped me with putting the propane tanks into my car. Thanks

I went to go get a drink for the day. Just a 32 oz. The guy was super nice and friendly. He had…read moretattoos on his arms and wore a hat. I didn't catch his name. But legit super nice and friendly. He welcomed me as I walked in there and was nice!

Great little car wash. 8th South car wash offers a drive through touchless wash. Perfect for my car…read morethat has tons of sensors. I don't want a bunch of brushes spinning and brushing on it. I have the monthly pass and go through a couple times a week. They also offer tons of rags so you can dry your car off. Besides the automatic car wash, it has standard car washes with the wands where you put in tokens and race to clean your car. They also have a dog wash. Go figure...

Wonderful service. All the sap was removed in one trip through this powerhouse wash !…read more The BEST

I am new to Orem. I was always looking for a car wash location that has great service and an…read moreoutstanding wash that is close to home. I decided to give Wiggy Wash a go because it looked awesome while I drove passed the place. I was greeted by the Wiggy wash employees as they did make me feel welcomed. Also, they briefly explained all the different types of washes and V.I.P memberships that the company has to offer which I thought was really nice. I ended up purchasing the $35 monthly membership pass. The Wiggy Wash employee then put my V.I.P sticker on my front windshield. She explained to me that I can come back any time of the month for a free car wash since I have paid for the monthly membership pass. Also, I'm able to cancel at any time. Overall, the car wash was pretty awesome. Some other Yelpers have complained about the dryers not being strong enough but I believe Wiggy Wash has resolved this issue due to me not having the exact same problem that they had faced. I do love how the Wiggy Wash shines your tires for you if it's what you paid for. Also, the wash does clean underneath your vehicle if you have that apart of your membership too. My car is pearl white so at the end of the Wiggy Wash I was quite impressed on how clean the outside of my car looked. The dryers worked wonderful as well because my car did not have any remaining water marks on it which was fantastic. At the end of the wash you have the option to use the free (self-service) vacuums. I thought the option of the free vacuums was definitely a plus. Although, you have to bring your own cleaning supplies if you plan on wiping your exterior and/or interior down, so be sure to keep that in mind. That being said, I highly recommend you to try the Wiggy Wash out for yourself.. happy wiggy washing!!

I've been thinking of canceling here for awhile. with I dine it sooner than today. I don't like how…read moreit doesn't really get the car clean and it also doesn't clean the under carriage of the car very well. my car I still dirty after going thru it. well I attempted to go thru the carwash sat may 16th. the belt stopped and I was told to drive thru and over the rollers and belt to get out.. I kept hearing scraping under my car and it completely terrified me. the guy Charles there said all I did was go over rollers on the belt. I told him I was gonna go get my car looked at and expect compensation if I need to pay for anything. I worry they'll say some crap to avoid paying if there's a problem. be Leary of using this place. I heard of a touches car wash close by im gonna try instead.

It is impossible to cancel your membership. I have tried many times and they say that it's now…read moreowned by quick quack?? Even though it's still a take 5 car wash? I am so confused and frustrated. Never sign up for a membership here!!

Impossible to cancel a membership once started…read more I tried at the very start of November to cancel mine, and was told by their customer service that the membership had been cancelled, and now here we are again in December with another rebill. When contacted about the unauthorized charge, customer service first played dumb, instead of looking up the earlier customer service ticket in their Zendesk by my email address, then ghosted me, and now is claiming they sold the location and it's no longer their problem. DO NOT SIGN UP, you'll have to chase them hard to get them to quit rebilling you.

I don't know quite what to make of the other reviews on here. Either they've improved (somewhat) or…read moreI got lucky. Perhaps it was because I didn't (and almost never do) use the auto washer. I also am writing this after receiving my credit card statement and my card was charged correctly and only once. Admittedly, it didn't start great. The first bay I went into had a card reader that didn't work well...I eventually gave up after trying different cards and moved to another bay that did work, first time I tried it. Pressure seemed a bit on the iffy side for the pre-wash but after that was fine, though I would have preferred a bit more temperature to the water. I ran through several of the settings, the usual ones I normally do, so pre-wash, soap, brush* (this was after a road trip, so this is one step I only do if I can't avoid it), rinse, wax, soft rinse, and afterwards had more or less a clean car. The place has definitely seen some age and is a bit beat-up and worn, but $6.50 for probably a solid 15 minutes is a pretty strong deal, in my book, well worth saving me the hassle of having to wash the car in my driveway and much faster. Honestly, probably not better, but compromises have to be made if you're going with a wand rather than hand-washing it anyway. So, overall, this was pretty middle of the road fine.

The place is not organized, not clean and the owner behaves badly to the customer, I do not…read morerecommend going there