I absolutely cannot say enough good things about Dr. Chapple and his entire staff. My daughter was…read moresuffering from chronic tonsillitis her freshman year in college and he was able to get her in for surgery right away. I would highly recommend him to anyone!!!!

Best doc ever, took my 10-year-old kid, and he did all the tests and diagnoses in one day.read more

After a not so great experience at Biltmore ENT I did some research and visited Dr. Rehl's office…read moreat the AZ Sinus Center and I'm glad I did! He was professional, courteous and took the time to explain his process and any questions I had. It's obvious he cares about his patients and he makes the extra effort to get the right diagnosis. (Also has one of the steadiest hands in the west!) I didn't have to wait very long after checking in and his staff made onboarding and out boarding a breeze. Can't recommend his practice enough if you are looking for a great ENT in Phoenix.

I have been seeing Dr Rehl intermittently for the last 10 years. He is very kind and listens to…read moreyour concerns. He thoroughly explains everything that he finds, what your options are and why he feels it is or isn't necessary. His office is clean and updated. His office is located right across the street from Banner University so it's easy to get to right off the freeway. I would highly recommend Dr Rehl if you are having any sinus issues. If he's not close to your house, I promise he's worth the drive.

Dr Hagan is absolutely the best ENT we have found! My husband was having chronic nosebleeds that…read morehad been going on for over 6 years. Dr Hagan was immediately able to diagnose and treat the issues. His office staff has always been super accommodating and we've never waited more than 5 minutes in the waiting room. I would highly recommend Dr Hagan for anyone who is having sinus issues he is brilliant!

From start to finish this experience as a patient has been exceptional. As a patient with a history…read morein sinus obstruction, I was not looking forward to undergoing a second surgery and redoing the entire process after 8 years (first sinus surgery was done with a different doctor). But Dr. Haegen and his staff made the experience absolutely wonderful. They were kind, punctual, and efficient for every appointment and follow up. Not to mention the amazing and speedy-recovery I had after surgery. I am very grateful to have been referred to see Dr. Haegen for a second opinion on surgery. I was lead to the best ENT specialist in town with great knowledge and expertise. Highly recommend seeing them for any ENT concerns and assistance.

Dr Pryor and Jocelyn are the best ever!!! I was suffering…read morewith sinus disease and chronic headaches. Dr Pryor was always very kind, gentle and always throughly explained everything to me; I never felt rushed by him or his staff. When ever I had questions or concerns Jocelyn was always there to help me too. I Have gone to other ENT doctors in the area and they don't compare to the care and treatment I received with Dr Pryor, Jocelyn and Valley ENT. I had surgery for chronic sinus disease, including rhinoplasty and no longer suffer every day, I love my new nose and look very natural. I can't rave enough about my experience with Dr Pryor and his staff. Purely top notch care and out come! If your looking for the best - then Dr Pryor at Valley ENT is highly, highly recommended.

I was not surprised to read other reviews saying doctors are great but office staff is terrible…read more They truly are. It is impossible to get a referral from them. I had an office visit to get a referral- which should have been enough. I had to call 6 more times. I currently am waiting for another call back for over a week, which I am confident will never come. No response to emails. If you schedule a surgery with them, they will change your surgery time numerous times and never let you know. I was in the surgery center watching people miss their surgeries or come in hours earlier like I did because we were never told our surgeries got moved. Doctors are kind and knowledgeable. But not worth the hassle of the staff.

5/5 stars... I have…read morebeen searching for an answer to my hearing loss for years. He was immediately able to diagnose me with a rare condition and refer me to a surgeon. He also ordered a sinus CT (for my sinus issues), a ear CT (to further assist with hearing issues) and a Sleep apnea test to be done at home. He was kind and explained things very thoroughly. It has been such a frustrating journey to go to doctor after doctor and get no answers. I am so grateful I found help. I am having surgery next week and am looking forward to hearing better.

Be aware that the heavier front desk staff woman I encountered was extremely rude and…read moreunaccommodating, especially toward elderly patients. I witnessed multiple interactions where minor issues and miscommunications were handled very poorly. While waiting with my family, the overall behavior made us uncomfortable and reflected badly on the facility. The staff member frequently shut the glass window abruptly, appeared annoyed to assist patients, and was openly eating while people were waiting for help. The lack of professionalism made the entire experience unpleasant and disappointing.

Dr Taffet and his staff have been amazing through the whole process. They answered every question,…read morenot that I had many as they are so thorough. I never felt rushed. I also greatly appreciate the honest when it came to pain and discomfort. No sugar coating. He said there's going to be some pain, but it would all be worth it. Honestly the mouth breathing for a week was awful, but that first inhale WAS worth it. I have already referred multiple people to him. Smooth process from start to finish. Could not be happier. Phenomenal doctor.

I would rate them lower if the system allowed it…read more We took our young son in for a nasal issues, deviated septum, and this office did nothing for him except to say it was a huge hole they could not do anything with, too large and dangerous. The doctor (Pearlstein) went on to talk about how good he was, even doing brain surgery before and scaring my son then leaving. We went to another doctor t the MAYO clinic and they said it was not large and wondered what the the other ENT was smoking. Now, Biltmore ENT wants my son, (no job, just graduate high school) to pay for the office visit ($213.90) when they did absolutely NOTHING. They already received payment form the insurance company but they now want him to may a $45.15 deductible, when he has no money and no job. Ridicules. Complete frauds and a ripoff, do not go here

Ugh... front office is SO rude! The front office receptionist was so nasty to an elderly patient…read morethat was ahead of me. The receptionist was berating him and he could not hear- I stepped in to try and help him. It was awful! Anthony the PT is incredible!! He is SO kind, patient & professional! I would never return to this office if it weren't for him! The medical profession has gotten SO unprofessional! So thankful there are clinicians like Anthony Veglia that have not lost their compassion and empathy!

What a joke. Front office staff seriously needs to be re-evaluated I don't think they know how to…read moredo their job. I scheduled the appointment 3 weeks ago by calling their number (480)273-8448 fully intending to see the doctor for my ear pain, which is who I made the appointment to see. On the date of my arrival at the scheduled appointment time 9am I arrived only to be told then that my appointment had been cancelled and they had called me yesterday at 3pm to cancel because their audiologist wasn't available to do a hearing test until mid September. My issue is, if they knew way ahead of time that their audiologist was full, then why did their staff schedule me for August? And why did they wait until the day before the appointment to notify me?

Dr Donald Headley ENT is the best of the best. I am an oral cancer survivor (only10% chance of…read moresurvival, base of tongue) and was fortunate to have Dr. Headley as my ENT. I was diagnosed 11/15/99 and can honestly say Dr. Headley has "Made my day", more times than I can count. He is always with a big smile and sees the cup half full. He answers and explains any questions or fears you may have. Never any double talk, a real straight shooter. His assistant Sandra is also an ace. I strongly recommend him. I'd give him a 10* rating. He practices at St Joseph's.

Dr. Lee was the 4th provider I saw to remedy my ear problem. I'm grateful to him and his staff for…read morefixing my ear after several months of pain. The staff was very kind and great at communication. I would most definitely recommend Dr. Lee. A big thank you to Christina - office manager and Desiree - PA.

I CAN BREATHE THROUGH MY NOSE! Dr Lee did an amazing job. I just finished the procedure and I can…read moreI can breathe through both sides of my nose.. Right now I'm in the stage where my throat is numb from the numbing medicine causing strange, swallowing, but swallowing fine nonetheless. Day 2: In addition to getting Afrin and sinus rinse, be SURE to get popsicles! Popsicles are lifesaver for the throat the first couple of days!!! Today my sinuses are kind of swollen so it's hard to breathe through my sinuses, but I was expecting that. Day 3: just woke up to take some Tylenol and I am not in pain, but the biggest news for me is that I can breathe through both sides of my sinuses, and the majority of the swelling is gone!!! Forgot to take the steroids this morning and my other antibiotics so I'm a little stuffy today, but still feeling really good !!! Day 8: Every day is a little bit better than the day before, and I am sounding less "sinusy". Just did my evening, sinus rinse and had quite a bit of debris come out of my left sinus cavity under my cheekbone. It feels crazy because a lot of the pressure that I was feeling in my teeth seems to be subsiding.

This medical group does not have a user friendly way of contact. Not very personable.read more

Dr Natasha and the whole One Medical staff are fantastic. I have had different doctors around the…read morevalley and this office just really goes above and beyond. Dr Natasha takes the time to answer questions and address concerns. She is kind and has a sense of humor. The lab is amazing. The phlebotomist does the most painless blood draws I've ever experienced and results come back quickly. Dr Natasha also explains lab results through the messaging app which is much faster and more pleasant than other offices that take a "no news is good news approach." Also, the app is great. I've used it a couple of times and it has saved me some visits to urgent care.